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Experienced professional with a strong background in artillery coordination, tactical communication, and operational planning. Collaborates effectively with team members to achieve mission objectives, ensuring seamless coordination and successful outcomes. Demonstrates reliability and adaptability, utilizing expertise in data analysis, precision targeting, and strategic decision-making to drive mission success. Recognized for leadership qualities, flexibility, and unwavering commitment to delivering exceptional results in high-pressure environments.

Driven and reliable individual with strong attention to detail and commitment to quality craftsmanship. Knowledge of welding techniques and safety protocols, with hands-on experience in metalworking and fabrication. Ready to leverage skills to produce high-quality work and contribute to productive team environment.

Highly motivated manager in the health care sector with extensive experience in insurance and the revenue cycle. Thrives in a fast-paced environment and excels at managing teams and driving operational efficiency. Committed to delivering exceptional patient care and ensuring seamless financial operations. Contributed to the success of one of Maryland's top five hospitals, achieving the number one position for accounts receivable days during fiscal year end 2023.

Adept QC-Inspector and Coordinator with a proven track record at Chesapeake Spice and McCormick & Co Inc, enhancing product quality and operational efficiency. Skilled in defect identification, non-destructive testing, and fostering collaborative environments. Achieved significant improvements in quality control processes and team productivity, leveraging computer skills and a strategic approach to exceed objectives.
Skilled Quality Control Inspector focused on performing appropriate and useful analysis of products and component materials in order to drive quality improvements in manufacturing environments.
Hardworking Quality Control Inspector focused on improving production with detailed analysis of components and finished products. Offering over 10 years of experience along with expertise in labs environments. Clear understanding of quality control processes and standards.
Experienced with quality control processes and techniques essential for inspection roles. Utilizes keen analytical skills to identify and resolve discrepancies efficiently. Knowledge of industry standards and best practices ensures reliable and consistent outcomes.

Offering a detail-focused approach and commitment to learning, and excelling in assembly tasks. I'll bring the ability to quickly understand technical instructions as well as utilize basic hand tools effectively. Ready to use, develop skills in problem-solving, and quality control in any position. Learns quickly in fast-paced, high-volume environments and consistently adheres to safety standards, and maintains open availability and flexibility to work various shifts.

  Claims professional who values precision and efficiency in claims evaluation and resolution. Proven track record of managing high caseloads and settling claims accurately in compliance with company standards. Known for strong collaboration with team members and adaptability to changing needs, ensuring reliable performance and positive results.  

Automotive Service Writer
Customer-focused professional with proven track record of exceeding customer expectations and providing exceptional service. Excellent communication skills, with the ability to quickly develop rapport with customers and resolve complex service issues. Skilled in using CRM and help desk software to effectively manage customer accounts, troubleshoot technical issues, and resolve escalated customer complaints.

Experienced with providing comprehensive technical support and troubleshooting for end-users. Utilizes strong problem-solving abilities to maintain system functionality and user satisfaction. Knowledge of various operating systems and software applications ensures smooth operations and quick resolutions.

I am experienced with collaboration, contributing to seamless daily operations and collective success. I utilize strong communication skills to enhance team efficiency and resolve issues promptly. My track record of reliability and adaptability ensures consistent support and positive outcomes. A results-oriented achiever with a proven ability to exceed targets and drive success in fast-paced environments. Combined with strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. I am a detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking an innovative approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.

Ambitious and dedicated educator and administrator with 14 years of experience in educational leadership positions as well as multiple least restrictive environments throughout special education and general education classrooms.

Experienced sales professional with a proven track record of driving revenue growth and building strong customer relationships. Collaborated closely with marketing and sales teams to identify and engage potential leads using a range of strategies including door-to-door sales, cold calling, email outreach, and social media engagement. Demonstrated extensive customer service expertise while working at Mosaic Cuisine. As a marketer and business owner, the main objective was to connect with prospects, gather relevant information about their needs and interests, and qualify customers for the company's offerings. Additionally, successfully completed an intensive tech sales certification course, equipping to make significant contributions to the rapid growth and overall success of any tech company.

Proven sales associate with a track record of exceeding sales targets by over 20% at Burlington, demonstrating exceptional customer service and teamwork. Skilled in problem-solving and time management, I foster positive customer relationships and high satisfaction levels. My outgoing personality and proficiency in POS operations drive repeat business and team efficiency.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

I got my CNA license in 2023 because i have always wanted to be a nurse so that was my first stepping stone into the journey which i have loved so far. I have worked as a direct support professional a certified nursing assistant with a stay at home patient and as a CNA at an assisted living which i absolutely enjoyed doing while getting more experience.

Adept at dining facility management and fostering teamwork, I significantly enhanced operational efficiency and food quality standards during my tenure with the US Army. My leadership in mentoring culinary specialists and streamlining kitchen processes led to improved team morale and service excellence, embodying adaptability and a commitment to excellence. I have developed my skills and expertise in a structured, high-paced environment, known for effective teamwork and time management. Seeking to transition into a new field, leveraging transferable skills such as attention to detail and commitment to excellence in dynamic setting.

Graduated Comsetology School from The TEMPLE: A Paul Mitchell School, in Annapolis MD ion June of 2024, Achieved a master certification through Bellami Hair Extensions with the 5 types of extensive installation methods, as well as attended an eyelash extension certification course to provide top experience with customers. Building up clientele and giving knowledge to clients on how to maintain and properly care for their hair post appointment.

Experienced in manual testing processes, ensuring comprehensive coverage of software functionality and performance. Skilled in designing and reviewing test cases, identifying and documenting defects, and maintaining high standards in test management. Proficient in collaborating with cross-functional teams to deliver high-quality, reliable, and user-centric software solutions.

Versatile and experienced professional with a diverse background in plumbing, automotive services, meat processing, and law enforcement. Known for adaptability, hands-on skills, and attention to detail. Skilled in teamwork, mentoring, and ensuring compliance with industry standards while delivering high-quality results.

Dedicated healthcare professional with significant experience at The Arc Central Chesapeake Region and DaVita, specializing in patient care and vital signs monitoring. Excelled in providing compassionate support and ensuring patient safety, significantly enhancing patient quality of life. Skilled in crisis intervention and maintaining a clean, safe environment, demonstrating a commitment to excellence in healthcare.

Healthcare professional with solid foundation in patient care coordination, consistently ensuring smooth operations and patient satisfaction. Proven ability to collaborate effectively with medical teams and adapt to dynamic healthcare environments. Known for excellent organizational skills and patient-focused approach.

Dedicated Certified Nursing Assistant with proven expertise in patient care and HIPAA compliance, honed at Lorien Assisted Living. Excelled in delivering high-quality personal care and maintaining patient dignity, showcasing strong multitasking abilities and teamwork skills. Demonstrated ability to improve patient wellbeing, underpinned by a commitment to safety and efficiency.

Skilled in problem-solving and customer service, I excelled as a Food Delivery Driver for Uber Eats, enhancing delivery efficiency and customer loyalty through professionalism and courteous interactions. At Ambassador Dining Room, my ability to multitask and foster warm customer relationships significantly contributed to an exceptional dining experience. My quick learning ability and dedication underscore my hardworking ethos.

Dynamic Educational Specialist with a proven track record at Dorchester County Board of Education, enhancing 12th graders' academic and personal development. Excelled in creating impactful counseling programs and leading college application workshops. Skilled in analytical thinking and empathetic communication, significantly improving student outcomes.

 Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.    Healthcare professional prepared to leverage medical and emergency response skills in dynamic settings. Proven ability to manage patient care and respond to medical emergencies effectively. Known for collaborative approach and adaptability to changing situations. Skilled in patient assessment and emergency medical procedures. 

Proven server with a strong work ethic and exceptional customer service skills, honed at Green Turtle Bar And Grill. Excelled in guest engagement and cash handling, enhancing dining experiences and maintaining high satisfaction levels. Adept at multitasking and resolving complaints swiftly, ensuring a positive reputation and seamless service.
Diligent Server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.

PARTICIPATIONS IN SCIENTIFIC EVENTS:
National:
LINK: https://conferinte.stiu.md/sites/default/files/evenimente/Sesiune_2024_program.pdf
LINK: https://conferinte.stiu.md/sites/default/files/evenimente/Sesiune_DIRUA_2024.pdf

2. RUSNAC, A., PhD candidate at USM. National Scientific Conference "Bessarabian Personalities – Part of the National Cultural-Historical Heritage (19th Century – First Half of the 20th Century)", National Museum of History of Moldova, Chișinău, Republic of Moldova, September 19, 2023. Presentation: Eugenia Crușevan – The First Female Lawyer in Bessarabia.

LINK:https://www.nationalmuseum.md/ro/news/arhive/
conferinta_stiintifica_nationala_personalitati_basarabene_parte_a_patrimoniului_cultural_istoric_national_secolul_
xix_prima_jumatate_a_secolului_al_xx_lea_2023/
LINK: https://drive.google.com/file/d/
1V70xm6YgghhDNmkZDtxdTQZo0KxJCUnO/view

National with international participation:
LINK: https://www.facebook.com/share/p/qiSsk2sKEBE53XTS/
3. RUSNAC, Ana Maria, PhD candidate at USM. Annual Scientific Conference of the National Museum of History of Moldova "History - Archaeology - Museology", October 24-25, 2024. Domnica Darienco – A Remarkable Figure of Theater and Film in the Republic of Moldova.
LINK 1: https://ibn.idsi.md/sites/default/files/imag_file/p-143_4.pdf
LINK 2:
https://www.nationalmuseum.md/ro/press_releases/other_publications/conferinta_stiintifica_a_muzeului_national_de_istorie_a_moldovei_editia_a_34_a_24_25_octombrie_2024_program_rezumatele_comunicarilor_comitetul_stiintific_eugen_sava_et_al/

4. RUSNAC, A., PhD candidate at USM. Annual Scientific Conference of the National Museum of History of Moldova "History - Archaeology - Museology", October 24-25, 2024. Stephen the Great in Contemporary Art. Case Study: Portrait by Alexandru Gușanov.

LINK: https://ibn.idsi.md/ro/vizualizare_articol/213759

5. RUSNAC, A., PhD candidate at USM. National Session with International Participation of Student Scientific Communications, 27th Edition, State University of Moldova, Chișinău, Republic of Moldova, February 28, 2023. Presentation: Education as a Soft Power Tool in U.S. Foreign Policy.

LINK:https://cercetare.usm.md/?p=3064
LINK: https://www.youtube.com/watch?v=UnmYX4HFzcQ

6. RUSNAC, A., PhD candidate at USM. International Scientific Conference "Cultural Heritage of Yesterday: Contribution to the Development of a Sustainable Society of Tomorrow", National Museum of History of Moldova, Chișinău, Republic of Moldova, September 26, 2023. Presentation: Revealing the Past: Strategies for Valuing Archaeological Artifacts from the Permanent Collections of MNIM.

LINK: https://www.asm.md/sarbatorim-impreuna-pe-26-septembrie-zilele-europene-ale-patrimoniului-cultural-cutema-
living

International (in Romania):
LINK: https://muzeulmuresenilor.ro/sesiunea-stiintifica-de-comunicari-tara-barsei-editia-xxii/
LINK: https://www.facebook.com/CasaMuresenilorMuzeulImnuluiNational/?locale=ro_RO

2. RUSNAC, A., PhD candidate at USM. Polish Cultural Days "CLOSER TO EACH OTHER", Gura Homorului, Suceava County, Romania, August 24-26, 2023. Presentation: Romanian-Polish Diplomatic Relations: Evolution and Reciprocal Influences.

LINK:http://dompolski.ro/wp-content/uploads/2023/08/Program-1.pdf
LINK:http://dompolski.ro/zilele-culturiipolone-
mai-aproape-unii-de-altii-24-26-08-2023/


ORGANIZATION OF SCIENTIFIC / PRACTICAL EVENTS

LINK: https://www.nationalmuseum.md/ro/press_releases/tyragetia_library/personalitati_basarabene_parte_a_patrimoniului_cultural_istoric_national_secolul_xix_prima_jumatate_a_secolului_al_xx_lea_materialele_conferintei_stiintifice_chisinau_19_septembrie_2023_2024/

2. Member of the Organizing Committee

LINK: https://conferinte.stiu.md/sites/default/files/evenimente/Conferinta_MNIM_2023_program.pdf
3.Participation in organizing exhibitions

1.Exhibition "The Colors of the 'Thaw.' The Basarabean Village in the Painting of the 1960s," Bucharest: National Museum of the Romanian Peasant, April 18, 2024 – May 19, 2024.
RUSNAC, A., PhD candidate at USM – one of the project team members and collaborators of the exhibition.
LINK: https://www.theopen-art.com/exhibition/culorile-dezghetului-satul-basarabean-in-pictura-anilor-1960/

2. Documentary Exhibition - "Chișinău at the Red Line," organized in Bucharest by the Association for Culture and Arts Arbor and Arbor Institute for Culture, with the support of ARCUB – The Cultural Center of the Municipality of Bucharest.
RUSNAC, A., PhD candidate at USM – one of the team members responsible for organizing the exhibition.
Link: https://www.arborinstitute.eu/chisinau-la-linia-rosie/
Facebook: https://www.facebook.com/ARBOR4Culture

3. "Chișinău at the Red Line" – Documentary Exhibition on Urban Heritage and Civic Intervention, at the National Museum of History of Moldova.
RUSNAC, A., PhD candidate at USM – member of the MNIM team, research and coordination.
LINK: https://ea.md/chisinau-la-linia-rosie-expozitie-documentara-despre-patrimoniul-urban-si-interventie-civica-la-muzeul-national-de-istorie-a-moldovei/

SCIENTIFIC PUBLICATIONS

Articles

RUSNAC, Ana Maria. The Political Joke as an Alternative Literary Form to Official Literature in the Moldavian SSR. In: Dialogica, Journal of Cultural Studies and Literature, Issue 1 / 2024 / ISSN 2587-3695 / ISSNe 1857-2537. DOI: https://doi.org/10.59295/DIA.2024.1.05; CZU: 821.135.1-7.09(478)"1940/1990".
Link: https://ibn.idsi.md/sites/default/files/imag_file/31-37_36.pdf

RUSNAC, Ana Maria. The Political Joke as a Literary Form of Resistance Against the Communist Regime. In: Patrimoniul cultural de ieri – implicații în dezvoltarea societății de mâine / Volume VIII, Supplement of the Scientific Journal Authentication and Conservation of Cultural Heritage, Chișinău, 2024, ISSN 2558-894X, p. 270-275.
Link: https://zenodo.org/records/13754791

RUSNAC, Ana Maria. Eugenia Crușevan - The First Female Lawyer in Bessarabia. In: Bessarabian Personalities – Part of the National Cultural-Historical Heritage (19th Century – First Half of the 20th Century), National Museum of History of Moldova, Chișinău, Republic of Moldova, September 19, 2023.
Link: https://drive.google.com/file/d/1V70xm6YgghhDNmkZDtxdTQZo0KxJCUnO/view


PROJECTS


  Historical and Archaeological Museum Heritage: Systematization and Scientific-Cultural Valorization
Project code: 180101




Proven multitasker and collaborative team player, I excelled at Charlestown Erickson Living by enhancing customer satisfaction and streamlining service efficiency. Skilled in cash handling and interactive communication, I consistently prioritized guest needs, leading to improved service quality without compromising on speed or accuracy.

Adept Office Assistant with a proven track record at Robert E. Parilla Performing Arts Center, enhancing operational efficiency and precision in document management. Excelled in complex problem-solving and meticulous attention to detail, significantly improving office communication and data analysis processes. Skilled in Excel and resourceful in managing time, consistently meeting tight deadlines on special projects.

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Dedicated Military Intelligence Systems Maintainer/Integrator (35T) with 5+ years of experience maintaining and securing mission-critical networks and intelligence systems in the U.S. Army. Proven expertise in network administration, cybersecurity, incident management, and compliance with DoD standards. Skilled in configuring and troubleshooting firewalls, network devices, and performing vulnerability analysis. Holds CompTIA Security+ certification and an active Secret Clearance. Strong communicator and mentor, committed to ensuring system reliability and security in 24x7 operational environments.

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A dynamic and results-oriented young specialist in international relations with experience in public institutions and NGOs. I have developed strong skills in diplomacy, project management, policy analysis, and communication, with a keen ability to apply theoretical knowledge to real-world situations. I am passionate about contributing to impactful international initiatives.

Enjoyed my time doing cashier, and lot attendant work, learned a lot about two different industries and looking to explore more work.
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Hardworking and highly motivated professional with a strong desire to contribute combined knowledge and skills to enhance business performance. Excels both as an individual contributor and as a team player, leveraging a seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven, passionate about fostering growth and efficiency to meet company needs and increase service value.

I am currently a Sophomore at Morgan State University majoring in Biology with a pre-med concentration. I'm also a member of the Clara I. Adams Honors College. I have a passion for medicine and the desire to help uplift my community. With my studies, I am focusing on becoming an Emergency Medicine Physician.

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