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Customer-oriented and strategic-thinking sales professional with a proven track record in managing key accounts, driving revenue growth, and introducing tech-based solutions. Skilled in client relationship management, cross-functional collaboration, and using CRM tools to track and report sales performance.

Results-driven data professional working with different organizations as a consultant, skilled in Python programming and data analysis. Proven ability to enhance data quality and support strategic decision-making through insightful reporting. Adept at SQL and Excel, with strong problem-solving skills to optimize database performance and deliver actionable insights.

Highly accomplished Finance Administrative Ofcer with nine years of experience. Proven track record of overseeing fnancial operations, account management and sales.
Professional with extensive experience in financial operations and account management, demonstrating a strong ability to enhance reporting and auditing processes, which resulted in a notable reduction in financial discrepancies. Proven track record in preparing comprehensive financial statements and forecasts that support informed decision-making and improve organizational transparency. Skilled in risk management and strategic financial planning, consistently achieving performance targets through effective budgeting and resource allocation. Adept at fostering client relationships and negotiating contracts, contributing to increased sales and customer satisfaction.

Dynamic sales professional with a proven track record at Madaraka Homes Kenya LLC, driving a 20% increase in sales revenue. Expert in negotiation techniques and customer relationship management, consistently achieving targets and securing major deals. Committed to delivering exceptional customer service and fostering strong client relationships. Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

 Hospitality professional with a Diploma in Catering and Accommodation Management and over 4 years of experience in fast-paced environments. Skilled in guest relations, team leadership, and sales, with a proven record of achieving KES 800,000 in monthly sales while maintaining high customer satisfaction. Committed to delivering excellent service and supporting team success. 

Results-driven professional with solid foundation in business management. Known for effectively leading teams and driving operational improvements to achieve business objectives. Emphasizes team collaboration and adaptability to changing business needs. Skilled in strategic planning and project management, with reliable and flexible approach.

Passionate and enthusiastic graduate oriented in the customer service provision. Prioritizing safety and comfort for customers. Possesses strong experience in face to face customer care service accompanied by excellent bilingual communication skills and commitment to quality customer satisfaction. Ready to offer conflict resolution and, ability to multitask. Eager to contribute my passion in aviation, multicultural openness, and sensitivity, communication skills, and professional standards to your highly esteemed team at Emirates Airlines

Highly skilled Relationship Manager with solid background in managing client relationships, resolving complex issues and promoting product growth. Strengths include robust interpersonal skills, strategic planning abilities, and aptitude for fostering positive rapport among staff and clients. In prior roles, significantly improved customer satisfaction ratings through exceptional service delivery while consistently achieving business objectives.

Dynamic and resourceful customer service professional with over 12 years of experience in the aviation industry, adept at resolving customer complaints and managing conflicts with poise. Proven ability to cultivate and maintain key customer relationships in fast-paced, diverse environments, ensuring exceptional service delivery. Expertise in motivating, inspiring, and leading teams to achieve success, consistently driving performance improvements and enhancing team cohesion. Known for an amiable demeanor and energetic approach that fosters positive interactions and builds lasting rapport with clients and colleagues.

Detail-oriented Quantity Surveyor registered member of BORAQS and IQSK with a Bachelor of Quantity Surveying (Second Class Upper) from the University of Nairobi, offering extensive hands-on experience in measurements, cost estimating, interim valuations, contract variations, procurement coordination, and final account preparation. Proven expertise in schedule oversight, project coordination, cost control, and contract administration, complemented by strong analytical skills and a commitment to reliable work habits. Recognized for exceptional organizational abilities and a proactive approach that fosters collaboration and enhances team dynamics. Eager to leverage technical and management expertise in a Quantity Surveyor role to drive timely and cost-effective project delivery while maintaining high standards of quality and efficiency. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

A positive, proactive and results-driven person with a highly successful background in the achievement of profitable business growth. Experienced in working with leading brands, with the primary focus on exceeding expectations for customer service delivery whilst ensuring optimum brand impact. Possesses excellent interpersonal, communication and negotiation skills and the ability to develop and maintain mutually beneficial internal and external relationships. Enjoys being part of a motivating and productive team and thrives in highly pressurized and challenging working environments.

Dynamic manager with a proven track record at Sammy Fresh, excelling in team leadership and operations management. Enhanced customer satisfaction through effective dispute resolution and strategic planning. Committed to maximizing performance by mentoring team members and fostering a productive work environment. Strong decision-making skills drive successful outcomes.

Knowledgeable Social Media manager with strong background in managing and optimizing social media platforms. Proven track record of creating engaging content and driving brand awareness. Demonstrated expertise in social media strategy and analytics.

Purpose-driven individual passionate about creative expression.Skilled in various crafting techniques, I strive to inspire and educate students of all ages. I believe in nurturing individual talents and promoting artistic growth. Facilitating craft sessions with various groups has helped build my interpersonal skills. I am committed to empowering individuals through creative learning and mindful skill-building.

Detail-oriented AI Data Annotator and Data Analyst with extensive experience in data set annotation and process optimization. Skilled in enhancing project outcomes and training team members to uphold quality standards. Proven ability to manage information and streamline record-keeping while ensuring compliance. Committed to fostering collaboration and improving operational workflows to support team success.

 Patient-oriented Nurse with more than eight years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with medical surgical specialty. 

Dynamic accounting professional with extensive experience in general accounting and auditing, excelling in accounts reconciliation and financial reporting. Proven track record in vendor relationship management, import documentation and strong negotiation skills, ensuring compliance and accuracy in financial operations. Adept at utilizing ERP systems like Quickbooks to enhance efficiency and support organizational financial goals.

Experienced Finance and Tax Consultant with over 10 years in financial advisory, tax compliance, and business consulting. Expertise in cost-benefit analysis, budget variance analysis (BVA), financial modeling, preparation of management accounts, risk evaluation, and internal control systems. Strong background in supporting business decision-making through data-driven insights. Adept with accounting software including SAP, QuickBooks, and Excel. CPA certified with a Master's degree in Tax Administration.

A dedicated program officer with years of experience working for nonprofit organizations with a successful track record of concurrently directing multiple projects to successful completion through effective management and team collaboration, furthermore, continuously strives to produce high quality results while adhering to tight schedules and budget requirements. This has helped build and maintain relationships with businesses across the community to acquire more funding and collaboration in community development.

Detail-oriented Accounting Diploma graduate currently pursuing a Bachelor of Business Management at Mount Kenya University. Possess hands-on experience in taxation, financial reporting, account reconciliation, and credit operations gained from Kenya Revenue Authority and Sacco institutions. Skilled in iTax, ETIMS, Tally ERP, and advanced Excel data analysis. Strong understanding of Kenyan tax laws, tax compliance procedures, financial statement preparation, and audit support. Seeking to contribute analytical and compliance expertise in taxation and accounting roles.

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Customer & Technical Support Specialist with 5+ years of experience supporting SaaS platforms in high-volume, fast-paced environments. Proven ability to manage 70+ daily tickets across chat, email, and calls while maintaining 95%+ resolution rates and high customer satisfaction. Skilled in troubleshooting complex issues, guiding users through product workflows, and collaborating with cross-functional teams to improve customer experience. Known for strong ownership, clear communication, and the ability to simplify technical concepts for non-technical users. Passionate about delivering efficient, empathetic support and continuously improving systems, documentation, and workflows.

Dedicated Technical Support Specialist with 2+ years of experience delivering IT and network support in telecom and managed services. Expertise in network monitoring, incident resolution, and service ticket management, ensuring compliance with SLAs. Strong knowledge of TCP/IP, DNS, DHCP, and LAN/WAN connectivity, complemented by hands-on troubleshooting of routers, switches, and VoIP services.

Dynamic management professional with a strong emphasis on innovation and creativity in addressing complex challenges. Proven track record of developing and leading diverse teams to achieve exceptional results and drive organizational success through strategic vision and collaborative leadership. Committed to propelling organizations to new heights of growth and development while continuously seeking opportunities to enhance processes and streamline operations. A results-oriented approach ensures that goals are not only met but exceeded, fostering an environment of excellence and continuous improvement.

I am a passionate, dedicated and innovative k12 teacher currently teaching English and Literature in high school.I bring along a wealth of teaching experience across Elementary, middle and high school.My teaching philosophy is progressivism.My passion for my job drives me to push for the best

Professional sales executive with several years of experience attending to customer needs and converting prospects to increase sales. Accomplished in emphasizing service features and benefits, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximize sales opportunities.

Proficient Sales Supervisor promoting more than 5years of experience. Able to motivate sales team to increase overall performance. Well-versed in reports generation, purchase orders, product delivery and customer issues resolution. Qualified to hire, train and develop sales staff.

I am a motivated Audit Semi Senior with a Bachelor's in Economics and Statistics, currently at RSM Eastern Africa LLP. With a strong foundation in audit, tax compliance, financial analysis, and risk management, I bring over three years of experience at leading firms like RSM Eastern Africa LLP, KPMG and Kenya Commercial Bank. My expertise in delivering top-notch services, conducting detailed audits, and adhering to strict regulatory standards is matched by my ability to collaborate effectively and stay updated on emerging trends. I aim to contribute innovation and exceptional value to clients through analytical thinking and problem-solving.

To be a resourceful alternative to the society through functional, effective and relevant utilization of my potential.Interested in working in a broader field for betterness of the company with little supervision.

Compassionate Registered Nurse with 11 years of experience in patient care , team leadership , critical thinking and health assessment.
Expertise in care plan development , patient education and committed to deliver exceptional health care service.

Strategic Research & Insights Consultant | Connecting Data to Impact Across Livelihoods, Health, Environment, Energy, Education, Water, Sanitation, and Hygiene (WASH) in Sub-Saharan Africa
Professional Summary:
I am a Strategic Research & Insights Consultant dedicated to bridging the gap between data and real-world impact across Sub-Saharan Africa. My work helps organizations navigate complex challenges—whether improving livelihoods, strengthening health systems, advancing education, or tackling climate and energy issues. I ensure that research goes beyond just gathering data, driving decisions that lead to tangible, sustainable outcomes.
Bridging Insight and Action
With over 20 years of experience across market research and social impact sectors, I’ve partnered with donors, development agencies, private sector clients, research firms, INGOs, and governments to uncover insights that lead to meaningful change. From designing and managing nationally representative surveys to leading baseline studies, market assessments, and impact evaluations, I bring a hands-on, practical approach that aligns strategy with evidence. My strength lies in making research useful—turning findings into tools that inform policy, improve programming, and influence decision-making.
Consultancy Built for Real-World Impact
In 2023, I launched Spacefix Africa (www.spacefixltd.africa), a consultancy created to respond to the growing need for tailored, locally grounded research support in Africa. Spacefix Africa specializes in delivering high-quality, actionable research with a deep understanding of Sub-Saharan Africa’s regional complexities. Whether the goal is to explore behaviors, test program effectiveness, or guide investments, I work closely with partners to ensure insights are not only relevant but transformative.
Key Competencies:

  Market Research & Consumer Insights: Expertise in designing and executing market research studies, including surveys, focus groups, consumer behavior analysis, market segmentation, and impact evaluations. Proficient in using research findings to guide strategy development and influence business decisions.
  Social Research & Impact Evaluation: In-depth experience in designing and managing social research projects, including baseline studies, impact assessments, and monitoring and evaluation (M&E) frameworks. Specializes in delivering actionable insights to inform policy, improve programming, and drive decision-making.
  Project Management & Advisory Services: Skilled in leading research and development projects from inception to completion, ensuring high-quality results, timely delivery, and alignment with client objectives. Expertise in providing strategic advice and technical support for program design, policy development, and program improvements.
  Behavior Change & Social Development Strategies: Designing and implementing behavior change strategies, with a focus on sustainable development, climate resilience, and public health. Experienced in developing and applying social behavior change frameworks tailored to diverse local contexts.
  Energy & Climate Change Advisory: Providing strategic guidance on energy transitions, climate resilience, and sustainable development. Advising organizations on best practices and effective strategies to navigate the challenges of energy and climate policy implementation in Africa.
  Strategic Planning & Program Design: Expertise in crafting tailored strategies for organizations, ensuring alignment with local and global development goals. Proficient in developing program designs, action plans, and roadmaps to achieve tangible, measurable impact.
  Stakeholder Engagement & Cross-Cultural Communication: Building and maintaining strong relationships with diverse stakeholders across sectors, including donors, government agencies, INGOs, and the private sector. Skilled in facilitating workshops, collaborative planning, and fostering effective communication across cultural boundaries.
  Data Analysis & Reporting: Proficient in leveraging analytical tools to turn complex data into actionable insights. Experienced in creating clear, concise reports that translate research findings into strategic recommendations for decision-makers.
  Sustainable Development & Inclusive Development: Extensive experience in designing research and interventions that promote environmental sustainability and inclusive development. Focused on addressing the unique challenges of Sub-Saharan Africa, ensuring that interventions are contextually relevant and capable of driving long-term positive impact.

Work Experience:
Founder & Principal Consultant, Spacefix Africa (www.spacefixltd.africa)
July 2023 – Present
I founded Spacefix Africa to address the region’s unique social research challenges and bridge gaps in development practice across Africa. Spacefix Africa specializes in social research project management, offering tailored solutions with high standards of quality, ethics, and cultural sensitivity. I work closely with international organizations to navigate the complexities of Sub-Saharan Africa, focusing on key thematic areas like Environment, Energy, and Climate Action, Nutrition and Food Security, Education and Skills, Gender and Equity, Governance, Trade and Migration, Work and Entrepreneurship, Health, and Sexual Reproductive Health and Rights (SRHR).
Consultant: Strategy Development, Energy, Climate, and Social Behavior Change
January 2024 – Present
I conduct SWOT analyses to identify opportunities, challenges, and strategic priorities for energy, climate resilience, and social behavior change projects. I refine program value propositions to align with organizational goals and enhance the impact of these initiatives. I also facilitate interactive workshops to collaboratively develop strategic action plans, ensuring alignment across energy, climate, and social behavior change initiatives. My work includes designing and implementing behavior change frameworks tailored to local contexts and supporting the development of community engagement strategies.
Research Project Manager, Verian Group (formerly Kantar Public)
Until June 2023
I led and managed a range of social research projects across Sub-Saharan Africa, delivering high-quality, nationally representative household and opinion surveys. I utilized deep local insights and rigorous methodologies to address the unique challenges of the region, ensuring successful and impactful project outcomes. Collaborating with international organizations, I provided accurate and reliable data to support effective program interventions and informed decision-making.
Market Research and Business Development Manager, SBO Research
March 2009 – December 2016
At SBO Research, I contributed to both market research and business development efforts, managing key accounts and cultivating relationships with clients across various sectors. My role included designing and executing market research projects, analyzing consumer behavior, and providing actionable insights for clients to enhance their strategies. Additionally, I played a key role in account management, working closely with clients to ensure their needs were met, while overseeing the business development efforts to expand the company's footprint in the market.
Education:

  Master of Arts in Monitoring and Evaluation of Development Projects, Maseno University eCampus
  Bachelor of Arts in Sociology and Communication, University of Nairobi
  Certification in Monitoring and Evaluation, KIM Learning Management System

Professional Training:

  Project Management, Great Learning Academy
  Gallup World Poll Standardized Methodology and Training Procedures, Gallup World Poll, led by Robert D. Tortora, Ph.D.
  Brand Audit and Tracking, Brand Quad Africa, facilitated by Dr. Dunja Kartte
  IT Revolution – A Challenge to Professionals, Strathmore University
  Psychological Perspectives in Organizational Functions, University of South Wales / UNICAF Online

Client Endorsements:
Boniface Ngahu, Director - SBO Research: "Julia’s expertise in market research is unparalleled. She has an exceptional ability to design and manage research projects that provide deep insights into market dynamics and consumer behavior. Her approach is both strategic and practical, ensuring that findings are not only relevant but also actionable for driving business and development outcomes. Julia’s skills in account management, client relations, and business development have consistently helped us navigate complex research needs with success."
Susan Gigli, Development Research Executive: "When working with Julia, we were always in professional and experienced hands. Her deep knowledge of research and the local context helped us improve research design and avoid headaches. Her responsiveness ensured that we addressed any problems as soon as they arose."
Kevin Maraga, Monitoring, Evaluation, and Learning Expert: "Julia's exemplary work in conducting outcome monitoring surveys is highly recommended. Her meticulous approach to data gathering and advanced analytical techniques provided a thorough understanding of outcomes achieved. Julia's ability to translate complex data into actionable insights, combined with professionalism and attention to detail, underscores her value as a partner for effective impact measurement and evaluation."
Accomplishments:

  Led Effective Behavior Change and Social Impact Initiatives: I have implemented impactful behavior change strategies and social interventions for international organizations, significantly enhancing community outcomes across Sub-Saharan Africa.
  Applied Deep Expertise in Development Practice: My extensive experience in managing and designing research and development projects is underpinned by a profound understanding of local contexts, allowing me to address complex social issues and deliver sustainable, impactful results tailored to diverse communities.
  Key Accomplishments in Market Research and Business Development
At SBO Research, I successfully led market research and business development initiatives, managing key client relationships and delivering actionable insights that drove strategic decision-making across various industries. My ability to design and execute high-quality market assessments, coupled with my expertise in account management, played a pivotal role in driving business growth and strengthening partnerships for the company.


Agricultural professional with extensive experience at 3km Sacco Ltd, specializing in farmer training and climate-smart practices. Demonstrated expertise in agricultural data collection and reporting, enhancing team collaboration to improve food security. Committed to empowering communities through innovative solutions and effective problem-solving strategies.

I am a fully qualified Financial accountant with documentable experience in position of high responsibility. Am a strong communicator and excellent relationship builder I can develop deep business insight that will influence the direction and actions of a company. Am a first learner and am capable in establishing credibility with senior players early on in a new position. As a true profession I have a real can-do attitude. Good knowledge of basic finance and accounting principles and Pragmatic approach to finding solution and finance management.

Enthusiastic Outdoor Education Instructor my aim is to display and share skills and talents in the sports, exercise and outdoors field and improve proficiency through learning, coaching and talent incubation
Im experienced in implementing outdoor education programs that foster teamwork, communication, and personal development among participants. Monitored camper activities to ensure a safe and inclusive environment, addressing behavioral issues as needed. I've led diverse groups in outdoor activities, enhancing skills in navigation, survival, and environmental stewardship while facilitating instruction in camping, hiking, rock climbing, backpacking and water based activities and techniques.
I am a skilled Recreational Leader with talent for planning activities. Energetic and a driven leader bringing multi-year background in related roles. Ready to leverage experience and abilities to take on challenging new role.
With a background in outdoor skills training and environmental education. Strengths include curriculum development, risk management, and providing inclusive learning experiences. Recognized for fostering strong connections between students and the natural world in previous roles. Committed to promoting a love of outdoors while ensuring safety and skill acquisition.

Dynamic climate resilience and economic empowerment specialist with over a decade of experience managing multi-donor development and humanitarian programs across Kenya and East Africa. Proven expertise in climate adaptation, youth livelihoods, grant management, disaster risk-informed programming, and effective multi-stakeholder coordination. Strong background in monitoring, evaluation, and learning (MEL) systems, evidence-based program design, and institutional capacity strengthening. Adept at collaborating with government entities, UN agencies, NGOs, research institutions, and community-based actors to promote inclusive, locally led solutions that drive sustainable impact.

My name is Darius Biyogo (Dj Darius) currently at standard media group, (Radio Maisha then later on KTN T.v as a TV show host Rasha Rasha ,an Award winning deejay, I have been there for the past 9 years now on the Rhumba show which airs weekdays Monday to Friday from 7:00pm to 11:00pm at Radio Maisha . Accomplished DJ with 15+ years of experience. A professional dj and Emcee. Programme co-host. Voice over artist,designer

Dynamic individual with hands-on experience in Customer Service and talent for navigating challenges.Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Compassionate caregiver with extensive experience at The Sinai Home Care, enhancing patient independence and well-being through attentive support and effective communication. Skilled Care Provider assisting children,convalescents, elderly, or persons with disabilities with daily living activities in-home or within care facility. Keep house by doing all the house chores needed. Advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities.

Advocate of the High Court of Kenya with broad practice experience spanning civil and commercial litigation, employment law, regulatory and data protection compliance, conveyancing, and corporate commercial advisory. Experienced in representing clients before superior and subordinate courts while managing complex matters independently and collaboratively, and delivering practical, risk-focused, research-backed legal solutions to individual, corporate and institutional clients.

Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Knowledgeable security officer]with solid background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel.
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Experienced with monitoring and securing premises. Utilizes effective communication and quick decision-making skills to manage incidents and emergencies efficiently. Track record of maintaining safe environment through diligent surveillance and proactive threat assessment.

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