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Passionate Communications Leader with 10+ years of experience driving impactful change in the Media Industry and Civil Society Sector. My proven track record in orchestrating comprehensive communications strategies, cultivating partnerships, and fostering collaboration positions. Ready to contribute my skills and creativity to accelerate communications goals and promote a just transition to sustainable development on a global scale. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Experienced in leading and creating communications strategies that work!

Resourceful Functional Consultant with exceptional attention to detail and exemplary client engagement skills. Dedicated professional with more than 9 years spent designing software systems to exceed project expectations.

Recent graduate with a Diploma in Communication and Media. Passionate about improving the quality of life of my clients. Seeking to leverage my communication to improve customer satisfaction and improve sales. HOBBIES Video Editing Attending conferences and seminars Music Part-time Photography Engaging in Internet forums Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.

Career Summary I am a strategic Business Operations Professional with over 1o years of intensive knowledge in sales and marketing strategy, team leadership and supervision as well client service engagement. My professional knowledge also extends to an ability to successfully develop and implement business strategies and improve business development and operations as gained from working across various departments. I have an exhaustive practice ranging across successful customer service and satisfaction, business development and revenue control gained from working across different commercial set- ups. I possess an in-depth understanding on client relationship management as well as expansive leadership and supervision skills. I can comfortably handle various levels of leadership as shown from my roles.

Motivated Waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Focused and reliable Waiter bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Experienced Administration Professional with a proven track record in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Highly-motivated Nurse with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

PROFESIONAL SUMMARY
A dedicated Nurse leader with excellent collaboration skills and ability to seamlessly connect with other colleagues and facilitate professional growth. Proficient in Nursing practice with success in developing strong clinical staff focused on improving patient care and delivery models. I bring forth talent, leadership, and expertise in growing and enhancing clinical program.

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.

Sakwa is an experienced non-profit and private sector development specialist with a specialty in project management, partnership development, stakeholder engagement, and private sector resource mobilization.

He has 10 years of experience and a proven track record for helping organizations achieve efficiency in project delivery and self-sustainability. Adept at the development and execution of projects to achieve the desired outcomes at community and organizational levels. Brings forth a devotion to community development, helping communities and organizations achieve desired goals, social impact, and sustainability for shared prosperity and growth. He also serves as a Board Member of the Rotary Club of Lavington Jioni.

In practice and further studies, I aspire to expand my skills and experience in a management environment where I can explore and aim higher towards a fulfilling managerial career in excellent service delivery and performance.

Goal-oriented Education specialized, abreast with education trends, dedicated to strengthening administrative operations to streamline on operation costs, setting priorities, designing learning outcomes and efficient implementation planning & procedures to enhance management efficacy. Cultivate long-lasting relationships with students and staff to strengthen respect, dignity and attainable program success. Motivational leader with top-notch synergy mobilizer,prompt communication and ability implement planning strategies.

A dedicated accountant with over 6+ years of experience, with a proven ability to optimize processes and deliver accurate financial data. With problem-solving skills that aim to improve processes and minimize losses. I possess analytical abilities, a results-oriented approach, and am adept at working quickly and accurately under tight deadlines. My background includes more than fifteen years spent as a clerical staff and accounts assistant, where I was responsible for forecasting budgets, financial statements, revenue collection, bank reconciliation, forecasting payables, analysis, mathematical reasoning, and deductive reasoning.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Strategic communications and audience engagement professional with over 10 years of experience leading large-scale, regional drives within a matrixed region. Proven ability to attract new audiences/retailers, develop inclusive and locally resonant messaging, execute multi-channel operations, and partner with regional teams to deliver high-impact performance. Experienced in content development, digital optimization, stakeholder engagement, vendor management, and data-driven performance tracking, with strong exposure to team collaboration.

Career Objectives To be a choice Business Administration professional with diverse business knowledge able to generate and implement tailor made solutions exceeding customer and market expectations. Personal Attributes Adaptable, ambitious individual who has developed a mature and responsible approach to any tasks undertaken. Able to work independently in busy environments and also within a team setting. An outgoing, tactful and able to listen effectively when solving problems. Have ability to motivate others in order to achieve objectives and also capable of working under pressure and meet strict deadlines. Driven Relationship Manager focused on deepening client relationships by providing superior service and support. Outgoing and ambitious professional with 9 years' experience in Banking . Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management. Driven Relationship Manager focused on deepening client relationships by providing superior service and support. Outgoing and ambitious professional with 9 years' experience in Banking.

Knowledgeable Accountant proficient in laws and procedures governing business operations, tax filings and regulatory compliance. Handles detail-oriented work in methodical and organized fashion. Leverages field expertise, resourcefulness and diligence to make positive impact on business operations.

I am a creative, Experienced and driven journalist adept at developing articles and investigating issues with tenacious and unwavering dedication.
Highly skilled in News Writing, Strategic Communication, Business Journalism, Editing and Journalism.
Moreover, I am a Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy

Offering confidence, team contribution and decision making skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Finance position. Ready to help team achieve company goals.

Personable Guest Services Agent skilled in communicating with guests to provide information, resolve challenges and deliver exceptional service. Well-versed in hotel operations and guest account management illustrated over 2 years of industry experience. Detail-oriented customer service professional bringing demonstrated success in transforming challenges into customer satisfaction. Over 2 years of guest service experience in hospitality industry. Friendly guest service professional offering 2 years of superior service in hospitality industry. Strong hospitality knowledge and drive for cultivating guest loyalty. . Highly communicative professional with more than 2 years of expertise as Concierge for high-end hotel chains. Team player provides exceptional guest service. Background in industry positions at luxury resorts where client satisfaction is of utmost importance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Guest service position. Ready to help team achieve company goals.

Strategic Information Technology Manager skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions, dedicated to streamlining processes to meet ever-changing business requirements.


To work in new and challenging environments which invoke personal responsibility and creativity. To work diligently and professionally in order to contribute to achieving the organization’s goals: through using the knowledge and skills that I have acquired to date, so that both the organization and I benefit to the utmost.

I am a disciplined, highly motivated, committed and results-driven individual proficient in Administrative Finance and Credit control practices with 8 years of experience in using Microsoft office suite. Currently as a Reconciliation Officer, I have acquired immense skills on Excel, filing, running reports which facilitates an efficient workflow and improve communications between multiple departments. The supervisor consistently relies on me to maintain schedules and improve customer relations.

EXPERTISE AND SKILLS Extensive communication skills, both in sales, interpersonal, and management. Strong organizational skills and proven ability to multi-task and prioritize in a fast-paced work environment Possess good Organizational skills with the ability to prioritize tasks and meet set deadlines. Familiar building relationships, setting up lifelong connections, and encouraging return business. KEY COMPETENCIES Time management and Organization/Customer service Oral and written communication skills. The ability to be Skillful and quick with hands (manual dexterity) Strong customer service skills, including assessing customer needs, adhering to quality standards, evaluating customer satisfaction, and making the proper adjustments or corrections. Excellent active listening skills and ability to give my complete attention to patrons during busy times. Dealing with people politely but in an authoritative manner. Well- groomed disciplined and honest. Fine diligence where mistakes or other discrepancies are spotted. Ability to work independently, meet deadlines and obtain results. A demonstrable ability to work in a challenging environment with a multinational workforce. " I Can Do" Attitude Ability to multi-task in a demanding environment; Ability to relate without fear.

I believe am a motivated, focused and hardworking and passionate job seeker with strong organizational skills and eager to secure even an entry-level position as a DATA ANALYST, DATA SCIENTIST or SYSTEMS ANALYST.Am a team player and willing and ready to help my team achieve my company goals.

 An energetic professional bringing robust background in storytelling to boost company image. Highly articulate writer with strong aptitude for creating engaging content. Experienced in leveraging detailed analytics reports to monitor and document success. Diligent across both internal and external communications. Offering excellent management and organizational skills to coordinate multiple, concurrent projects. 

PERSONAL SUMMARY A highly motivated, hardworking, self-driven and results oriented commercial manager with over 17 years' experience in Aviation Industry spanning Commercial Management, Business Development & Superior Brand positioning skills. I have exceptional business planning, analysis, pricing and reporting skills. Excellent customer service personality with proven ability to effectively build, manage and grow mutual benefiting relationships between the organization and its markets, highly successful at building internal and external networks and delivering on customer commitments. Leadership oriented with amazing people management skills. A dynamic individual who enjoys working in hyper competitive and rapidly changing work environments by putting his creativity thinking to work. Driven by passion to compete and win. I am articulate with ability to listen carefully to customer needs with a track record of developing new products and also improving existing ones. My future prospect is in strategic leadership .

Award-winning video journalist with over 10 years of experience in the production of professional and high-quality multimedia content, experienced in filming, editing, script writing, photography, and producing in multiple formats including audio and video. Possesses excellent technical expertise, with demonstrated ability to achieve quality work, and an in-depth understanding of broadcast and digital cinematography and storytelling.

Result-driven Accountant with 20 years experience in Financial Management, auditing and taxation in both private sector and non –governmental organizations. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Proficient in Sage Pastel, QuickBooks, Tally and Excel Accounting Software.

Looking to leverage my passion and commitment to adult and geriatric patients' well-being to improve clients' quality of life. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Operational Excellence practitioner:
Highly accomplished and results-driven Operations Specialist with over a decade of experience in social enterprises. Adept at optimizing processes, utilizing data analytics, and implementing continuous improvement methodologies to achieve operational excellence. Proficient in various IT instruments such as Salesforce, Taro mobile application, Google Suite, Notion, Slack, PowerBI, Office 365, and project scheduling tools like Kanban. Skilled in leading cross-functional teams, streamlining workflows, enhancing productivity, and elevating customer satisfaction. Excels in charting operational processes, conducting analytics for strategic decision-making, managing budgets, and coordinating field operations. Proficient in change management, business continuity planning, and stakeholder engagement. Effective in leading training programs and building the capacity of teams.
Core Competencies:

  Business Process Mapping: Expert in aligning operational processes with IT platforms using BPMN.
  Analytics Expertise: Capable of using qualitative data analysis,quantitative data analysis,regression analysis, clustering, and predictive modeling for decision-making.
  Budget Management: Strong in financial modeling and variance analysis for goal-aligned budgets.
  Field Coordination: Proficient in project management and agile methodologies for smooth field operations.
  Continuous Improvement: Experienced in Lean Six Sigma and Kaizen methodologies for transformative initiatives.
  Capacity Building: Skillful in creating engaging training programs to empower teams and foster excellence.
  Change Management Strategy: Effective in leading change initiatives using ADKAR and Kotter's 8-Step Model.
  Business Continuity Planning: Experienced in designing robust business continuity plans using ISO 22301 and risk assessment.
  Research Proficiency: Capable of using qualitative and quantitative research for evidence-based decision-making.
  Stakeholder Engagement: Expert in strategic communication to foster collaborative relationships.


HEALTH PROGRAM DEVELOPMENT | PROGRAM OPERATIONS | PHARMACIST
Accomplished developer and manager for Social, Public Health, and Nutrition Programs; with expertise and success in full lifecycle operations management.
With proven ability to deliver a concept from ideation to operation; talent for inspiring the best in teams, individuals, and investors.
With expertise in: Technical assistance delivery management; Program development and management; Strategic Planning; Health systems strengthening; Grants Management; Project Management; Operations strengthening.

Experienced food safety specialist with over 14 years of experience in canning ,juice processing and packaging ,fresh fruits and vegetables, Modified Atmospheric Packaging material ,meat ,alcoholic and tea industries. I've amassed a wealth of skills with proven technical abilities in quality control and assurance ,manufacturing processes and making recommendations for improvements methods with strong knowledge and adept technical skills in business development, excellency Quality and Food Safety Management Systems implementation ,Food safety audits, Sustainable Agriculture audits, Occupational Health & safety, social , Environmental regulations compliance audits. Reporting Operational improvements, Program implementation, budgetary planning, productivity monitoring and subject matter expert. Successful track record of providing best in class customer support to various cross functional, internal and external customers along with building strong interpersonal relationships. Exceptional trainer and mentor with skills to motivate peak individual performance from team members and peers. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adopting to new situations and challenges to best enhance the organizational brand.

Creative and innovative prospect determined to bring ideas to life through cutting-edge technology and design techniques. Team player with strong problem-solving skills to contribute effectively to projects and teams. Considers unique and unconventional solutions to deliver exceptional results.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

My Referees

  Mr. Harun Wambugu
  Mobile 0724856760,email:wambugu.harun@gmail.com
  Insurance consultant and motor assessors proprietor
  Mr.Leonard Kipngetich,
  Kenya Reinsurance Corporation
  Mobile 0723520706,email:leonardkipngetich@kenyare.co.ke
  Mrs Judith Asino
  Head of Sales & Marketing Nakuru branch-Rift Valley Region,Directline Assurance Company Ltd

Skilled Underwriting Officer and corporate Associate officer specializing in preparing qoutations ,risk ratio metrics,profiles and risk anyalsis premium rating offering for a span of Twelv years experience from Niche Directline Assurance Company Limited.
Highly adept in underwriting moderate to complex policies. Experienced four years with proven track record driving high customer satisfaction and creating positive customer experiences.
Proficient in using various customer service software programs and offers strong knowledge of customer service best practices while operating under bima tap online insurance innovation. Highly organized, reliable and attentive to customer needs.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level procurement assistant position. I use my experience working within the supply chain to negotiate fantastic prices and lower the cost of overhead of each project I take, Ready to help team achieve company goals.

Creative Marketing Director with expertise across email campaigns, public relations, social media and event planning. Successfully managed united teams to achieve aggressive goals and produce results. Keen insight into digital marketing campaigns, planning and public relations. Accomplished Financial Accountant committed to helping small businesses achieve financial success. Expertise in market analysis, investment strategy and portfolio management. Detail-oriented and tech-savvy professional proficient in Accounting Software]. Meticulous Financial Accountant with advanced accounting, mathematical and software experience. Successful at keeping accounts current and accurate for compliant financial recordkeeping. Well-organized, diligent and focused professional.

Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Experienced Project Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Organized teacher focused on helping learners to excel holistically. Passionate about positively impacting students' lives and helping improve academic performance. Personable and kind with people of diverse backgrounds.
A Fulbright Fellow and instructor who is ready to equip learners with the best knowledge, skills and attitude for their professional development.

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