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• Highly skilled professional with extensive experience in airport services, team management, and customer support. Proven track record of leading teams in high-pressure environments, ensuring efficient and smooth operations while maintaining a strong focus on customer satisfaction. Expertise in managing day-to-day airport functions, coordinating with multiple departments, and resolving issues quickly and effectively. Strong communication and problem-solving skills, with a commitment to delivering top-tier service to passengers and stakeholders alike. Adept at handling complex situations, improving operational processes, and fostering a collaborative team environment.

• Results-driven Business Development Representative with a strong background in backend support, chat support, and customer interaction through email and phone. Adept at identifying growth opportunities, fostering client relationships, and providing seamless communication to support business objectives. Proven expertise in handling inbound and outbound calls, managing customer inquiries via chat, and delivering high-quality email responses. Skilled in collaborating with cross-functional teams to improve support processes and customer experience. A detail-oriented professional with excellent multitasking abilities, strong problem-solving skills, and a dedication to achieving company growth targets.

Work Experience
Organization: J P Morgan Chase & Co Sep 2021 - Till to Date

Product Name: OpenInvest
Duration: Jun24 - Till to Date

OpenInvest allows financial professionals to customize portfolios based on Environmental, Social, and Governance (ESG) criteria and provides impact reporting for these investments. The platform is designed to help clients align their investments with their personal values, such as environmental sustainability or social justice causes.

Product Name: CIA( Digital Authentication)
Duration: Sep21 - Jun24
Digital Auth application provides centralized authentication platform for chase customer accessing banking services through various channels such as web-browser, mobile, 3rd party Aggregator and Merchants. Digital AUTH product enables the identification & authentication of Chase Digital Customer through chase.com and the chase mobile app.

Responsibilities:

  Researched and evaluated the feasibility, design, operation, and performance of components and systems.
  Participated in internal design reviews for proposed products and components.
  Resolved architecture design or verification problems by applying sound ASIC engineering practices.
  Wrote clean and dynamic code, leveraging expertise across multiple programming languages to meet diverse requirements.
  Partnering with the product owner, business partners, and stakeholders to drive strategic planning and key decision-making.
  Assisting with organization-wide technical team recruitment efforts


Organization: Wells Fargo Apr 20 -Sep 21
Product Name : Swift
WF-Swift is web-based application which act as a gateway between Wells Fargo back office and Swift gateway. This process will parse the FIN/MX messages, validate individual msg format and perform the duplicate check before transferring to SWIFT Gateway.

Responsibilities:

  created migration strategies to bridge development gaps between existing software architecture and future updates.
  Developed application architecture strategy to specifically align with business goal.
  Communicated architecture strategies to senior leadership and business leader.
  Mentored team, sharing skills and expertise and encouraged each member to bring forward ideas and suggestions for improvement.
  Designed and developed forward-thinking systems to meet user needs and improve productivity.


Organization: Visa Inc May18 -Jan 20
Product Name: VRM( Visa Risk Management)

Responsibilities:

  Investigate system issues and implemented resolutions to reduce downtime
  Reviewed code and debugged errors to to improve performance
  Interacting with business and stake holder to prioritize the book of work
  Participating in design and impact analysis


Organization : J P Morgan Chase & Co Dec 15 -May 18
Product Name : IBPOnline

IBPOnline (International Private Banking Online) website is designed to give easy access to customer portfolio to enhance the relationship between client & JP Morgan advisory team. IBPOnline is the digital platform for Global Wealth Management providing private banking clients of a single view of their invest portfolios across their accounts.

Responsibilities:

  Produced clean, efficient, and dynamic code.
  Contributed to all phases of the software development lifecycle, including performance analysis, design, development, deployment, and ongoing support.
  Participated in design and code reviews for quality assurance.


Organization :
Wipro Technologies Dec 15 - Dec15
RS Software (India) Ltd Apr 11 - Dec 15
Product Name: VROL(Visa Resolve Online)

Visa Resolve Online (VROL) is a global dispute resolution system developed to facilities different aspects of exception processing between members and Visa.

Responsibilities:

  Investigated system issues and implemented resolution to reduce downtime and build the self healing capabilities.
  provided educational expertise and mentoring to junior team members


Organization :
DELL International Service (India) Pvt Ltd Oct 08 - Dec 10
Product Name: CMA(AlertFind)
AlertFind is the most powerful crisis communication and collaboration tool available to manage through crisis events. During a crises or disaster, normal lines of communication may fail when we need them most.

Responsibilities:

  Developed the code according to the specification provided.
  Test Case preparation and exceution


Organization :
Societe Generale Global Solution Centre Apr 06 - Sep 08
Product Name: Market

MARKET provides fully automated capital market back-office operations for the ranch in terms of foreign exchange, lending & borrowing, Risk Swapping.

Responsibilities:

  Worked on Risk swapping and the foreign-exchange module
  worked in the multilingualism for the product.












With over 9 years of experience in real estate management and a proven track record of successfully overseeing the operations and management of various high-profile projects. Skilled in strategic sales, vendor management, and project management, I have led teams to ensure the successful execution of sales and operations. My expertise in real estate and leadership has been instrumental in achieving project milestones and delivering exceptional results. I am now seeking a challenging opportunity to leverage my skills and drive continued success in a new role.

As a seasoned professional in the Oil Downstream sector, I specialize in optimizing crude and vacuum distillation units, diesel and heavy coker gas oil hydrotreating, and hydrogen generation operations. With extensive experience in process engineering, I led teams to enhance performance, streamline operations, and ensure product quality. My expertise in catalyst management, from loading to sulfiding, supports efficient plant operations. As a senior consultant, I analyze and advise on refining processes and strategies to optimize performance, reduce costs, and increase profitability. I conduct market research and provide insights on fuel pricing, demand forecasts, and supply chain dynamics to support decision-making.

Motivated Lead application support Engineer with 8+ years of progressive experience. Energetic self-starter and team builder. Navigate high-stress situations and achieve goals on time and under budget. Customer-focused manager, successfully contributing to company profits by improving team efficiency and productivity. Skilled at effective negotiations and upselling techniques. Utilizes excellent organizational skills to enhance efficiency and lead teams to achieve outstanding milestones

I am genuinely excited about a career in pharmaceutical sales, driven by a passion for improving the quality of animals' lives. I am dedicated to delivering innovative pharmaceutical solutions and providing exceptional customer service to veterinarians and animal health professionals. My goal is to enhance animal welfare and contribute to the overall health and well-being of our animals through effective communication and collaboration.

With 18+ years of experience in developing, implementing, and managing complex information system infrastructures, I offer a wealth of expertise. Skills include business case analysis, strategic technology planning, requirements definition, and team leadership. Demonstrated ability to lead and motivate high-performance teams, maximizing productivity and driving positive bottom-line impact. Proven track record of delivering quality solutions that leverage technology to improve performance and reduce costs. ITIL Certified to further enhance qualifications in the field.

Accomplished Technical Coordinator with over 5 years at Northern Trust, specializing in fund accounting and process automation. Excelled in leadership, fostering strong client relationships through effective communication and conflict resolution. Achieved significant error reduction and streamlined operations, demonstrating expertise in NAV review and team management.

Proven leader in operational management and team collaboration, I enhanced efficiency and productivity at Modern Mineral Industries by implementing cost-saving initiatives and fostering strong team dynamics. Skilled in project planning and execution, my strategic development efforts expanded market reach, significantly boosting sales. Committed to sustainable practices and safety, I excel in adapting to new challenges and driving results.

I am looking for challenging opportunities in Insurance/Finance based firm, where I can use my exceptional interpersonal and communication skills to resolve customer issues and foster a positive relationship between the customers and the company

Energetic Computer Technology graduate skilled in Python, SQL, HTML, CSS, JavaScript, React, Git, and Java. Proven experience in full-stack development, including building dynamic web applications and managing databases. Eager to apply my skills in software development, coding, debugging, problem-solving, and reviewing code to contribute to impactful projects in a software engineering role.

Committed to providing exceptional services and continuously improving through valuable working experiences. Seeking opportunities to apply technical skills and drive positive outcomes for company. Eager to embrace new challenges and expand knowledge base while making meaningful impact.

Data Engineer with 2 years of experience at Bajaj Finserv Health, specializing in constructing ETL pipelines using Azure Data Factory (ADF), Azure Synapse, Azure Kubernetes Service (AKS), and Airflow. Successfully reduced storage costs by 50%, improved collection efficiency by 20%, and decreased agent intervention by 40%. Proficient in developing data reports in Power BI and conducting data analysis, including building models and cohorts that increased sales by 1%.

Spirited Talent Acquisition Professional with strong experience with top IT companies exclusively in hiring IT, BPO, Consulting and KPO skills.

Adept Nursing Officer with a proven track record at PGIMER, excelling in patient assessment and critical thinking. Spearheaded quality improvement initiatives in COVID ICU, enhancing patient outcomes. Skilled in delivering comprehensive care across trauma and pediatric units, demonstrating exceptional decision-making and patient advocacy.

Dynamic Operations & Compliance Leader with 13+ years of experience across financial services, lending, collections, customer service, and team management. Proven track record of managing end-to-end operations at NBFCs and fintech start-ups, with expertise in compliance, debt recovery, and regulatory reporting. Adept at leading cross-functional teams, optimizing processes, and driving business growth through strategic planning and execution. Known for developing efficient operational frameworks, fostering client relationships, and improving customer satisfaction. Versatile professional with hands-on experience in sales, quality assurance, and team development across diverse sectors.

Seasoned operations research scientist specializing in supply chain optimization, replenishment planning, railway crew scheduling, and vehicle routing. Proficient in solving intricate optimization problems using various techniques including MILP, meta-heuristic algorithms such as genetic algorithms, and advanced AI/ML algorithms. Demonstrated success in implementing end-to-end solutions by integrating SQL databases, developing APIs, and deploying applications using Docker and AWS services. Skilled at managing large-scale data-driven optimization tasks and collaborating with cross-functional teams to deliver scalable solutions. Well-versed in cloud-based deployments using AWS (EC2, SQS, Secrets Manager) and containerization through Docker. Possesses strong analytical and problem-solving abilities, complemented by expertise in Python, SQL, C++, and optimization tools like Gurobi, Pulp, and AIMMS. Proven track record of enhancing supply chain efficiency and reducing operational costs through the implementation of multiple policy-driven replenishment models.

Clinical Dietitian educating patients, monitoring nutrition and overseeing therapeutic diets.

To become a successful professional in the field of Information Technology and to work in a dynamic company offering a rich learning experience in an innovative and competitive environment.

Dynamic Assistant Product Manager at Eris Lifesciences Ltd., excelling in product management and communication skills. Spearheaded the launch of a new molecule, leading to significant brand positioning. Expert in Microsoft Excel, adept at organizing impactful training sessions, and enhancing sales strategies. Achieved innovative campaigns

Strategic Growth Manager known for high productivity and efficient task completion. Specialize in market analysis, customer engagement strategies, and scaling business operations. Excel at communication, teamwork, and adaptability, ensuring seamless collaboration and innovative growth solutions.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Results-driven business analyst with 9+ years experience supporting internal teams and driving data-driven decision making. Expertise in managing complex data, creating insightful reports, maintaining performance metrics, and developing innovative dashboards for leadership visibility. Proficient in SQL, Python, and data visualization tools to deliver process improvements and automation. Demonstrated ability to optimize operations through cross-functional collaboration.

Banking professional with 10+ years of experience in Reconciliation, Retail banking operations, Disputes, automation, and Project Management. Skilled at managing reconciliation processes, resolving disputes, and ensuring regulatory compliance. Proven ability in leading client site operations and delivering critical financial reporting.

Motivated Sourcing professional adept at driving cost savings and building strong supplier relationships. Proven track record in negotiating favourable contracts and ensuring quality standards. Known for strategic sourcing initiatives that streamline operations and enhance supply chain efficiency. Committed to delivering value and fostering collaborative partnerships.

Strategic Contracts Manager known for productive and efficient task completion. Skilled in negotiation, risk management, and regulatory compliance. Excel at communication, problem-solving, and leadership to achieve optimal contract terms and foster strong business relationships.

Team Supervisor hires and supervises front line staff, resolves complaints and enforces disciplinary action to maintain high level of productivity. Trains and mentors staff and oversees team operations, reporting and policy implementation to comply with operational standards. Demonstrates intermediate analytical, planning and leadership skills and advanced organizational and interpersonal skills to work in fast-paced environment with changing priorities. Proven track record of adhering to customer satisfaction standards. Participation and assistance in PCS, DSS (Diet Six Sigma) projects for process improvements.

Dedicated and adaptable professional with strong work ethic and effective communication skills. Offers excellent time management, problem-solving, and multitasking abilities. Devoted to delivering positive and memorable customer experiences. Eager to contribute to a dynamic team and support organizational goals.

Experienced and self-motivated sales manager with over 10 years of diverse experience in the SaaS, AI, OKRs, healthcare, recruitment, and ERP industries. Demonstrated success in collaborating with sales teams to achieve goals, consistently driving revenue growth by approximately 30% year-over-year, and reducing the sales cycle by 15-20 days. Skilled leader adept at developing customer retention strategies resulting in a notable increase of around 15% in client loyalty. Committed to driving sales performance and fostering team success.

Highly motivated Manufacturing Engineer with 19+ years of experience in the aerospace industry. Specializes in CNC programming, NX post building, Vericut machine simulation, and process optimization. Demonstrates ability to drive efficiency and quality in complex manufacturing environments. Capable of exercising independent technical judgment and providing leadership for the production team while implementing effective manufacturing solutions. Actively involved in all Production Engineering activities. Extensive expertise in NC programming for Aerospace components using Siemens NX/CatiaV5/Powermill and verification of NC Programs using Vericut. Proficient in programming parts made from various materials such as aluminum, stainless steel, Inconel, titanium, and more.

Friendly and efficient professional devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.

To excel in automotive field with hard work, perseverance and dedication, with a highly rewarding career where I can use my skills, experience, education and knowledge to help the organization meet and exceed its goals.
13+ years Experienced in Firmware Development.
❖ Proficient in various platforms, languages, and embedded systems and Experienced with the latest development tools and procedures.
✓ Experience in NRCS and Surround view system projects.
✓ Experience in Automotive Gasoline Powertrain control system.
✓ Good Knowledge in Internet of Things (IOT).
✓ Good understanding in Electric vehicles domain.
✓ Good programming knowledge in C & C++ Language, Embedded C.
✓ Hands on experience in Autosar BSW Configuration tools, Enterprise Architect and ASCET MD Tool
✓ Worked on protocols like CAN, UDS, Ethernet, UART, I2C, SPI, MQTT.
✓ Hands on experience on Detailed design for software architecture.
✓ Working in Renesas, Xilinx Ultrascale Controllers.
❖ Able to effectively self-manage during independent projects, as well as collaborate as part of a productive team

Award-winning, dynamic, self-motivated, and result-oriented individual with an excellent academic record and 17+ years of valuable software testing (QA) and Quality Assurance (SQA) experience in the IT industry, as well as over 5 years of project management experience. Over 5 years of test automation experience using automation tools Eggplant DAI, EPF, Ready API, Postman, Selenium, Java, and Katalon Studio. Over 5 years of experience in managing the testing teams and coordinating with offshore and onsite test teams. Experience in RFPs, SOW preparations, estimations, business planning, and transformation projects. Work Experience in System Testing (ST), System Integration Testing (SIT), Risk Based Testing Good experience in High-Risk projects dealt with functional/manual Testing, Automation Testing, Leading, and managing testing teams. Involved in Automation Feasibility Analysis, Identification of Automatable Test Cases on the Analysis, and Lead the Test Case Automation. Had complete ownership for preparing test automation solution, designing automation frameworks. Have excellent communication, analytical, and interpersonal skills. Implemented risk-based testing strategies to focus testing efforts on critical areas. Worked as an Onsite-Offshore coordinator, ensuring onsite deliverables are on track as per client requirements and expectations. Experience in using Eggplant, Eggplant DAI, Qmetry, Selenium, ALM, HP Quality Center, JIRA, Confluence. Experienced in thorough understanding of Agile and Scrum. Experienced in Test Planning, intergroup coordination, defect analysis, and management. Experienced in end-to-end testing, coordinating with multiple impacted systems. Experience working with business and end users on process, functional, and nonfunctional requirements. Hands-on experience in BDD Framework called Cucumber and SpecFlow. Having an exposure in Agile and skilled in Project Management tool, Jira.

Adept Chef with a rich background in Indian cuisine, notably at Virendra Singh, where I spearheaded menu development and kitchen management. Enhanced customer satisfaction through innovative dishes, achieving significant cost savings by refining inventory systems. Skilled in meal preparation and fostering team efficiency, my approach has consistently elevated food quality and service standards.

Results-oriented professional with a strong skill set and a passion for growth. Committed to driving success and providing innovative solutions in a challenging organizational setting.
Skilled Regional Credit Manager with deep understanding of credit risk management and portfolio strategy. Notable in leveraging technical skills to streamline processes, enhance productivity, and improve operational efficiency. Strong analytical skills applied in previous role to ensure financial stability and mitigate risks for the business. Known for fostering team collaboration, improving customer relationships, and making impactful contributions to overall business growth.

Results-driven Strategic Software Engineer with expertise in application development, testing, and optimization. I am proficient in programming, coordinating ground-up planning, and implementation for core modules. I demonstrate a strong knowledge of object-oriented programming and software architecture fundamentals.

Resourceful Network Operations Specialist known for high productivity and efficient task completion. Possess specialized skills in network troubleshooting, performance monitoring, and security management. Excel in problem-solving, teamwork, and adaptability to ensure seamless network operations and support.

10 Years’ experience as Software Developer in Designing, analysis, development and implementation of web and client server application. Hardworking software development professional driven to increase team effectiveness. Focused on usability and performance improvements. Proven history of developing useful, efficient and cost-effective projects.

Skilled Software Development Engineer in Test (SDET) with 3 years of hands-on experience in Python, specializing in leveraging Design Patterns and Data Structures & Algorithms (DSA) to optimize automation. A self-driven learner with a deep interest in low-level programming, including expertise in C and Assembly.

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