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  Dedicated Customer Service Expert skilled in resolving complex issues, enhancing client experiences, and maintaining high retention rates.
  Utilizing excellent multi-tasking ability and sharp decision-making skills along with sound problem solving ability to positively contribute to organizational profitability.
  Experience in content creation, including writing, editing, and producing high-quality content for various platforms


Driven Customer Success Manager with a proven record in enhancing customer experience and fostering strong relationships. Skilled in leveraging CRM tools to manage accounts, forecast growth, and track customer interactions.
Proven track record of developing and implementing strategic sales plans to penetrate new markets and maximize revenue opportunities for E-Commerce and Healthcare companies.
I have solid experience and skills in Sales for E-Commerce and Healthcare, (USA, CAN, Market with proven track record.

 Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. 

OVER 5 years of experience in IT industry and 3+ years of extensive experience on ServiceNow Development, Maintenance and Administration. Experience in Software Development Lifecycle (SDLC) managing project scope, requirement definition, resource management, change management, analysis, managing work schedules, project status reporting, project coordination and conflict resolution. Experience in various ServiceNow modules such as Change Management. Incident Management, Problem Management, Service Catalog, Expertise in Creating a dashboard, and e - mail notifications. Experience working on SaaS (Software as a Service) based tools (ServiceNow), with focus on implementing ITIL processes. Expertise in developing Client Scripts, Business Rules, UI policies, UI actions, Script Include, SLA and Import sets. Experience in creating and managing Service Catalogs, Record Producers, Order Guide.

Efficient and well coordinated Test Lead at Wipro Technologies, adept in CAN and UDS . Having 9.6 years of experience with multiple OEM infotainment system. Dedicated resource with attention to detail and problem solving abilities.

 Dynamic Developer and Application Support Analyst with a proven track record at Tata Consultancy Services. Excelled in translating client requirements into actionable technical specifications, enhancing software stability by debugging and testing, and streamlining support processes for efficiency. Skilled in programming and process documentation, with a knack for reducing development time and improving user experiences. 

Creative Mobile Application Developer with over 9 years of experience in iOS app development, focusing on mobile technology trends and techniques, and dedicated to crafting clean and robust code with exceptional security.

Dynamic Project Manager and Technical Lead with a proven track record at Yaali Bizappln Solutions, adept in Agile project management and stakeholder communication. Excelled in delivering projects with enhanced efficiency, fostering team collaboration, and achieving exceptional customer satisfaction. Mastered technical troubleshooting and software development, ensuring alignment with strategic goals and driving business growth.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. To be an integral part of the growth-oriented organization where I can apply my knowledge and skill, looking for my professional development and achievement of the company’s
goal.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

AML Training Officer with an experience of 5 years as an Analyst in implementing AML compliance programs that align with the objectives of the regulator. Skilled at building team rapport, communication with all level of management, process training and team management.

Passionate educator with extensive experience at Enlace Academy, excelling in classroom management and differentiated instruction. Leveraged adaptability and data-driven insights to significantly enhance student academic growth. Excelled in fostering parent-teacher partnerships and mentoring new teachers, demonstrating a unique blend of interpersonal and analytical skills.

Seeking the career in the growth-oriented company that values high quality performance and a strong work ethic where my knowledge can be shared and enriched and to be part of the challenging team for finding faster and effective solution to the assignment and acquire knowledge with a better degree of professional responsibility, confidentiality and engaging in team work.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Dedicated channel management professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Proven Customer Support Specialist with a track record of enhancing customer satisfaction and loyalty at Concentrix and Webhelp. Skilled in complaint handling and problem-solving, I streamlined support processes, significantly reducing response times. My interpersonal skills and technical troubleshooting prowess have led to a marked decrease in customer escalations, fostering a positive brand image.

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Experienced SAP Consultant with proven abilities in software solutions. Productive team member maintains in-depth understanding of latest SAP offerings, updates and market developments to promote business innovation and relevance. Recruits qualified candidates and provides extensive technical skills training.

Experienced Automated Testing Specialist with nearly three and half years, contributing significantly to a transformative Transportation and investment banking project. Proficient in UFT/QTP, I designed, implemented, and maintained single and multi-machine test scripts, ensuring scalability and maintainability. My responsibilities included continuous script and framework updates, defect identification, and resolution during automated testing. I played a key role in resolving test automation issues, oversaw regression testing, and delegated responsibilities within the team. Notable achievements include developing a driver for multi-machine test cases, creating a macro for consolidated test results, and optimizing over 600 Test Automation Scripts for unattended testing. Recognized for addressing client needs, I received a commendation for effective collaboration and service delivery, underscoring my commitment to excellence.

Proven Financial Analyst with a track record of enhancing operations and growth at Ambuja Cements and shriram life insurance through expert financial management and business development. Skilled in account reconciliation and fostering customer relationships, I've significantly contributed to team performance and strategic decision-making.

To acquire a challenging managerial position in the Banking Industry that will allow me to utilize my supervisory, communication, marketing and critical thinking skills to grow and develop along with the organization.

 Dynamic and results-orientated Business Development Associate with a robust basis in marketplace analysis, strategic planning, and consumer dating management. Currently transitioning understanding toward an Analyst position to leverage skills in statistics interpretation, trend analysis, and actionable insights generation. Proven ability to drive business growth via meticulous research and targeted initiatives. Seeking to use analytical prowess and business acumen to contribute efficiently as an Analyst in a forward-thinking organization. 

To work with an organization where I can get a chance to continuously enhance my skills and knowledge while securing a challenging position where I can effectively contribute my skills through dedication, honesty and hard work and utilize my knowledge and experience for Organizational & Personal growth.

Competent, diligent and result oriented MBA, offering over 15 years of progressive technical, managerial and leadership expertise in Business finance, financial planning & reporting and Fund accounting.
Accomplished professional with extensive experience in business development, process optimization, automation, and strategic planning. Expertise in project management, data analysis. Highly skilled in developing initiatives to streamline and standardize business operations. Seeking to leverage background to take the next career step with a respected organization that rewards talent, hard work, and results.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Resourceful Officer with a knack for completing tasks efficiently and productively. Specialize in project planning, material management, and equipment testing for ensuring smooth operations. Excel in leadership, communication, and problem-solving, bringing value to teams by fostering collaboration and driving positive outcomes.

 Clinical data manager professional offering 6+ years  of success in Clinical Data Management with outstanding ability to plan, analyze and accomplish the CDM objectives in a timely manner. Extensive experience in working with  Phase I through Phase III  of clinical trials using EDC systems. In-depth knowledge in all Clinical Data Management phases including Study Start up, Study Conduct and Database Lockout activities and expertise in  Medidata Rave, Inform 6.0 clinical databases. Strong expertise in Data Validation, Edit Check Specifications, Clinical Trial process, User Acceptance Testing, Vendor Reconciliation. Excellent Communication and Strong Collaboration skills, Proficient in working with cross functional teams and stakeholders in regard to data management activities. 

A highly organised and smart-working individual with 4 years experience in Global Mobility Services and Billing operations. Passionate about studying how to improve performance. Seeking to leverage my analytical skills to improve corporate performance. Continuously working on upgrading the required skills for career development. Worked towards modification and standardization of process documentations which is helpful for new joiners and clients to understand the process knowledge gap. Currently working in Vialto Partners as an Associate - 2 at Bangalore location.

Experienced Body Shop Manager with 20-year career history, producing consistent organizational wins through business development, revenue generation and cost control initiatives. Successfully held oversight for multiple, business-critical functions, including sales and operations while strategically contributing to growth opportunities through increased service agreements and existing account volume. Thought leader adept at employee technical and service skill training and development. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Junior Resident Doctor, pursuing MD in Pathology from North Bengal Medical College and Hospital with special interest in histopathology currently undergoing training.

Experienced General Physician specializing in patient care, case management and efficient communication. Adept at building positive relationships with patients by delivering compassionate and empathetic care. Have a keen interest in Endocrinology, Rheumatology and Preventive Medicine.

Experienced Sales and Content Specialist with a strong background in listing and content writing for power tools and related equipments. Demonstrated ability in online sales, customer engagement, and efficient logistics management. Proven track record in providing exemplary sales and after-sales service primarily over phone calls.

Dynamic professional with a proven track record of fostering strong communities and leveraging exceptional computer skills to drive success. Known for outstanding communication abilities and adept at cultivating collaborative environments, I thrive in roles that require building meaningful connections and facilitating teamwork. Experienced in leadership roles, I inspire and motivate teams through effective guidance and inspiring quotes. Seeking opportunities to utilize my diverse skill set and passion for teamwork in a rewarding professional environment.

    A qualified professional offering experience in accounting domain seeking for a career which will permit to contribute my abilities, skills and experiences towards development and adding values to the organization. Proactive personality with ability to learn constantly, improve and grove in a corporate business     Professional Summary     Over 7+ years of experience in Accounts and Finance domain with expertise in balances sheet/sub ledger reconciliation, closing and reporting activities.    Worked at ABB India services pvt ltd as a Senior Financial Analyst    Worked at ISG (Information Services Group), Bangalore as Analyst in General Ledger team Europe & APAC Region.    Worked at Accenture pvt ltd, Bangalore as Senior Associate in Cash &Bank, Cash Management team Europe Region).    Working with client CATROL INDIA LTD.    Flexible and versatile to adapt to any new environment and work on applicable skillsets.    Excellent technical and problem solving skills, strong interpersonal skills, and a quick learner    Highly result-oriented and adhering to compliance standards in operations.    Keeping in pace with the development in the process and analyzing problems from the root.    Experience in working with SAP and reconciliation tool like V0 &V2 (Balance sheet Reconciliation).  

Results-oriented professional with 2 years of experience in project management, strategic planning, and client relations. Demonstrated success in optimizing operations and enhancing business processes through data analysis and cross-functional collaboration.

Experienced ESG Research Analyst with 1 year of experience in analyzing environmental, Social and governance factors. Expertise includes ESG research and analysis, data analysis and visualization, sustainability reporting and standards.

Highly skilled and Detail-oriented QA Engineer with 2.8 years of experience specializing in quality assurance. Possesses in-depth knowledge of the Software Development Life Cycle (SDLC) and Agile methodologies enabling efficient and adaptive testing processes in fast-paced environments. Demonstrates a strong ability to identify and resolve software issues, ensuring high-quality and user-friendly applications. With a strong foundation in quality assurance and a commitment to excellence, dedicated to contributing to the success of the team and delivering top-tier software products

Results driven professional bringing 8+ years of experience in design and business management with demonstrated record of achievement acquiring customers, generating revenue and keeping costs under control. Focused on streamlining operations, energizing teams and strengthening business structures to stay agile in face of diverse demands. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

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