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Reliable in demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed expectations. Offering knack for building productive working relationships.

Tech-savvy innovator who's equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Experienced Technical Support Specialist with a proven track record of delivering exceptional IT support. Consistently achieves SLA performance of 90% or higher and maintains a CSAT rating of 4-5. Demonstrates expertise in diagnosing and resolving Tier 2 hardware, software, and network issues with a first-call resolution rate of over 90%. Highly skilled in managing high call volumes, prioritizing critical issues, and utilizing monitoring tools to proactively address system challenges. Proficient in Active Directory user account management, VPN configuration, and providing personalized support to end-users. A strong communicator focused on building customer relationships, ensuring timely updates, and reducing response times through streamlined ticket management. Recognized with the prestigious Extra Miler Award by the Director of SitusAMC for consistently exceeding expectations in service delivery. Collaborative team player with a passion for process improvement and delivering seamless IT solutions.

Knowledgeable, enthusiastic and hard working Civil engineer with 7 years of experience leading the team and implementing projects from conception to completion. A team worker dedicated to the fulfillment of the organisation's short and long term objectives. Affinity to learning new skills and constantly striving to be an asset to the organization.Attentive, goal-focused and brings successful approach to cultivating complex best practices to meet organizational and regulatory expectations. Detail-oriented focus on achieving expected outcomes. Enthusiastic hard worker with expertise in cultivating lucrative client relationships and implementing better processes and procedures.

Research-centered Academician with expertise in Molecular Diagnostics, Toxicology, Genetics and Clinical Biochemistry. Offers more than 20 years background research and supporting students, developing probing questions, designing experiments and generating meaningful results. Commended for sustaining effective learning environment and works effectively and collaboratively with teams and individuals.

Seasoned Senior Public Relations Manager with 10+ years of experience in strategic communications, crisis management, and brand positioning. Strengths lie in forging strong media relationships, leveraging social media platforms for reputation enhancement, and designing effective public relations campaigns. Previous work has demonstrated ability to increase brand visibility and positively impact company image.

Senior DevOps Engineer with extensive experience in cloud infrastructure, automation, and CI/CD processes. Proven track record of building scalable, cost-efficient solutions across Azure, GCP, and private cloud environments. Expertise in Infrastructure as Code (IaC), monitoring, dashboards, and cross-cloud migrations. Successfully led projects that delivered millions in cost savings through optimization and automation.
Key achievements include:
Skilled in Puppet, Terraform, SQL/NoSQL, and cloud-native technologies, I excel at solving complex infrastructure challenges and improving operational efficiency.

High-performing Chef offering more than 20 years of restaurant experience. Excellent communication, leadership and problem-solving skills. Talent for building streamlined, cohesive teams.

Freelance Content Writing and HR Services
Freelancer offering expertise in content writing, management, and HR services. Equipped with strong research, writing, and organizational skills, along with a keen eye for detail and a commitment to delivering high-quality work. Leveraging knowledge in contract drafting, negotiation, dispute resolution, and customer relationship management to provide effective solutions and engaging content. Dedicated to meeting client needs through clear communication and efficient project management.

Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.

A civil engineer with more than 9 years of experience in the handling and execution of projects worth 250 crores. Has proven track records of managing complex industrial, commercial, and residential project delivery. Has team leadership skills in stakeholder management as well as quality, cost, and time objectives. With over 4 years of experience in the category of Project Management Consultancy, I am looking for a challenging senior role to grow and further develop in the area of Project Execution and Management.

Passionate Business Development Associate with a strong focus on exceeding expectations. Skilled communicator and team player dedicated to delivering high-quality work with a positive attitude.

Dedicated and results-driven software development professional with over 12 years of expertise in Java/J2EE technologies. Proven ability to thrive in fast-paced environments, adapting quickly to new technologies and structures. Experienced in leading teams, developing innovative solutions, and maintaining excellent communication. Skilled in Java, Spring, Spring Boot, Microservices and Oracle 11g. Seeking a challenging position in the software development industry to leverage my skills and contribute to organizational success.
1. Skilled in leading a team of 5 professionals, balancing technical responsibilities with effective team management. 2. Demonstrated ability to motivate and guide team members, fostering a collaborative and high-performing work environment. 3. Strong communication skills, adept at conveying complex technical concepts to team members and stakeholders. 4. Proven track record of delivering projects on time and within budget, while ensuring high-quality standards and client satisfaction.

Results-oriented Marketing and Sales Executive with experience in achieving sales targets and developing effective marketing strategies. Demonstrated ability to foster client relationships and collaborate with cross-functional teams. Proficient in utilizing data insights and eager to contribute fresh perspectives and a strong work ethic to achieve organizational goals.

KYC Analyst responsible for safeguarding organization from financial crime risks associated with cryptocurrency transactions. Conducts thorough KYC and CDD analyses for individual customers, ensuring compliance with regulatory standards through detailed research and document checks.

Dynamic SST Teacher with a proven track record at B.S.Public School Mursan Road, excelling in fostering student engagement and implementing curriculum effectively. Known for exceptional classroom management and motivating students, I bring a blend of hard and soft skills to enhance educational outcomes.

Highly organized and dependable candidate with a strong ability to manage multiple priorities and maintain a positive attitude. Proven track record of taking on additional responsibilities to help the team achieve its goals.

Dynamic professional with a proven track record at Shell, adept in Salesforce software and cross-functional coordination. Excelled in optimizing processes and enhancing customer relations, achieving key operational metrics. Skilled in Microsoft Excel and problem-solving, I bring a comprehensive approach to driving customer success and operational efficiency.

Senior Manager- Operations with 15+ years of experience in managing Customer and Technical support for World Renowned Payment gateway, India's largest Ecommerce fashion and apparels and Global Support for India's largest Cab aggregator. Handled 200+ people span with multi-channel (Voice, Email, Chat, Safety and Social media) support. Managing Domestic and International process. Proven Multitasking abilities, Solid team player with a positive attitude. Ensure Service delivery target is achieved. Establish an optimal, standardized end-to-end delivery lifecycle. Partner with various business units as required for the administration of products and project implementation. Examples of business areas: compliance, law, technology, finance. Monitor morale and constantly motivate staff to ensure that optimum level of productivity and service standards are achieved. Proven track record of performance management and successful team development. Promote Employee career development and movement. Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.

Results-oriented data analyst with a proven ability to leverage data to drive informed decision-making. Successfully completed a comprehensive data analytics and visualization simulation from Accenture and Forage, demonstrating proficiency in industry-standard tools and techniques. Adept at analyzing large datasets, identifying key trends, and creating impactful visualizations. Passionate about using data to solve complex problems and contribute to business growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Adept at driving technology implementations and spearheading software life cycle developments, pioneered the development of a Claims Management System, enhancing claim adjudications and customer satisfaction through automated solutions. Demonstrated exceptional leadership in guiding cross-functional teams and implementing Continuous Delivery models, significantly improving software delivery and operational efficiency.

Highly skilled and results-driven Senior Software Engineer with over a decade of experience in designing, implementing, and optimizing cutting-edge solutions. Proficient in streamlining development, deployment, and operations processes, possess a deep understanding of DevOps/Agile principles and best practices. Excelling in system analysis, bottleneck identification, and performance optimization, all while reducing operational costs. Dedicated to staying abreast of industry trends and technologies to ensure that the practices implemented align with the evolving needs of the organization. Furthermore, with proven ability to lead and mentor junior team members underscores the commitment to fostering a culture of continuous improvement and excellence.

Instrumental IT Professional having18 years of experience achieving ambitious goals in challenging IT environment. PMP, CSM and ISTQB Certified professional. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines. Have good techno-functional and communication skills. Possess Good functional knowledge about Retail Banking Domain. Good knowledge about daily Retail banking branch operations. Have experience working with different core banking application platforms namely Finacle, and Bancs@24. Have worked as Core Banking Application Rollout Support Executive, Senior Engineer Application Support, Functional Analyst, Senior Executive Software Testing and Project Manager for various banking clients. Exposure of working with Nationalize & International banks like Bank of India, Bank of Baroda, IDBI Bank, Federal Bank, Barclays Bank, Royal Bank of Canada, NABARD Banks, State Bank of India, Abu Dhabi Commercial bank and HDFC Bank. Have worked as Test Manager / Project Manager for banking clients in India and abroad pertain to UCB and RRB, and Foreign Commercials Banks verticals. Currently working as Delivery Test Manager at Private Bank client site for LOS and LMS modules. Professional Skill Set and Knowledge:
1. Functional Knowledge about Retail Banking.
2. Well versed with Daily Retail Banking Branch operations.
3. Experience working with LOS and LMS Modules along with
Core Banking Application namely Finacle, Flexcube and TCS Bancs. 4. Well verse with Application Test Management, Manual and Functional Testing, Level 2 Application Support, Change and Release Management, Project management for Core Banking Application.
5. Have worked as Test Manager / Project Manager in previous organization for UCB, RRB and Commercial Bank clients in India and abroad.
6. Currently working as Delivery Test Manager for Core Banking, LOS, LMS and Loan Collection modules for Leading Private Bank client in India and Abroad. 7. Currently managing the team for 60 Plus resources consists of Test Manager, Lead, Business Analysts.

Self-motivated and results-driven professional with 5+ years of experience in team management, customer service, and operations. Proven ability to work independently and collaboratively, with excellent communication skills.

With an overall experience spanning more than 17 years, versatile professional with knack for effective team leadership and operational efficiency. Skilled in fostering strong relationships, driving strategic initiatives, and adapting quickly to changing environments. Proven track record of problem-solving and streamlining processes to enhance productivity and customer satisfaction. Ready to bring fresh perspective and strong organizational skills to make positive impact.

Goal-oriented manager with distinguished experience in industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Strategic Customer Success Visionary and Transformative Leader in Engaging Enterprise Clients while Architecting Growth Strategies through Data-Driven Excellence
6+ Years Championing Customer Success Across FMCG, BFSI, and Diverse Verticals.
Former E-commerce & Ad-Tech Alchemist, Crafting Insights for Impactful Decision-Making.
Let's Elevate Customer Experiences and Drive Revenue Growth Together!

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

With my knowledge, skills & experiences, I am intend to put my efforts to empower the marginalized communities specially women and contribute as a quality driven team member that may enable them to lead a dignified live and earn a livelihood as per their skills and capacity.
An effective communicator with excellent relationship building and interpersonal skills, strong analytical, problem solving & organizational abilities, possess a flexible & detail oriented attitude.

Dynamic web developer with a year of hands-on experience in the MERN stack. Transitioning from a robust background in project management, I bring enthusiasm for coding and a commitment to excellence in full stack development. Eager to leverage technical skills to contribute to innovative projects in a collaborative environment while continuously advancing expertise.

Finance professional with 2+ years of experience in accounting, financial reporting, specializing in US GAAP compliance including ASC 842, ASC 606 and GASB 96.
Expertise in managing accounts payable process, ensuring timely accurate payments and optimizing cash flow.

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

With a proven history of developing and implementing successful business Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Seasoned Respiratory Therapist with 6 years of experience in hospital healthcare settings. Skillful in completing patient assessments, blood gas analysis and interpretation and airway management. Successful at implementing best practices to continuously advance respiratory therapy outcomes.

Seller Support Associate with 3 years of experience in providing proficiency, commitment and productivity to online sellers. Exceptionally strong performance working independently or in team environments. Specializes in building client relationships and exceeding core metrics for service.
Experienced Web Developer with passion for creating attractive and interactive websites meeting customer needs and exceeding expectations. Well-versed in developing custom WordPress themes and plugins. Excels in HTML, CSS, JavaScript and PHP development.

Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.

🌟 Service Management Professional | Customer Experience Advocate | Process Improvement Enthusiast

With 2.5 years of hands-on experience in Service Management, I specialize in enhancing operational efficiency and delivering exceptional customer experiences. My journey has equipped me with a strong foundation in service delivery, stakeholder engagement, and process optimization.

Throughout my career, I have successfully collaborated with cross-functional teams to streamline processes and implement best practices, resulting in increased customer satisfaction and reduced operational costs. I am passionate about leveraging data-driven insights to identify opportunities for improvement and drive strategic initiatives.

💡 My Approach: I believe that effective service management is not just about maintaining systems, but about fostering relationships and creating value for customers. I am committed to continuous learning and staying updated with industry trends to ensure that I contribute meaningfully to my organization. Results-driven Service Management Analyst with solid background in IT service management and process improvement. Possess strong skills in analyzing service operations, identifying inefficiencies, and implementing strategic solutions to enhance productivity. Demonstrated ability to manage multiple projects simultaneously while maintaining high standards of performance. Proven track record of boosting operational efficiency and improving service delivery by leveraging deep understanding of ITIL framework.

Senior Software Engineer – Cloud-Native and Distributed Systems
Profile Summary:
As a Senior Software Engineer with a strong focus on cloud-native and distributed systems, I have extensive experience in designing, developing, and deploying scalable applications. My expertise spans various technologies and frameworks, ensuring robust architecture and high performance while driving innovation in software development practices.

Resourceful professional with several years of experience caring for patients and working closely with other healthcare staff. Well-rounded individual skillful in providing emotional support to patients and families, performing various diagnostic tests and administering medication. In-depth knowledge of emergency care and nursing care techniques and methods.

Results-driven sales management professional with a strong track record of revitalizing sales operations and maximizing profits. Skilled in improving sales procedures to streamline processes and enhance client acquisition. A multifaceted leader known for an analytical and diligent approach to building and leading strong teams.

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