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A competent professional having rich experience in BPO operations & Service delivery, with domain expertise in Retail, CSR & IT Service management. Technical Support Specialist successful at setting up Routers, Modems, Access Points, Servers, Desktops & Home Networking devices. Highly adept in systems analysis, diagnostics, and troubleshooting and conflict resolution. Exhibits excellent organizational and problem- solving skills. Works well in team environments and displays strong work ethic. Successful in cost reduction $25k per annum by developing automation in alerts system in SWOW & Saved 1FTE benefit.

Dynamic Content Strategist oversees every facet of delivering Brand Message with strong project management and decision-making skills. Brings comprehensive knowledge of Creative Direction, Social Media Marketing and E-commerce. Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively by coordinating and quickly mastering new skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Strategic HR Business Partner with expertise in talent management, organizational development, and employee relations. Proven track record of increasing productivity and efficiency in task completion. Skilled in strategic planning, communication, and conflict resolution. Known for building relationships and driving positive organizational change.

Seeking a challenging position where I can devote my skills as an Engineer possessing competent technical skills and looking forward to a potential for growth and advancement.

Taken Tuitions for Kids Up to 7th Standard, adept in elevating student performance through innovative lesson planning and skills development. Excelled in group tutoring and student evaluation, significantly boosting confidence and academic success. Expertise in fostering independent learning and critical thinking abilities in students. Talented Tutor offering outstanding communication and problem-solving skills. Fosters positive learning environment by encouraging students to develop individual skills. Specializing in 1:1 instruction, team collaboration and relations with students, parents and support staff. Proactive and caring worker with [2] years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.

A dynamic and versatile professional with 11 years of diverse experience across engineering, leadership, and strategic roles. Known for a strong blend of technical expertise and leadership acumen, capable of inspiring and motivating teams to achieve company objectives. Demonstrates exceptional skills in creative problem-solving, root cause analysis, and strategic planning. Adept at communicating complex ideas effectively, fostering collaboration, and driving performance improvements. Outside of work, a passionate Latin dancer and a dedicated teacher in the making, bringing a unique blend of creativity and discipline to every endeavor.

Knowledgeable customer service professional. Successful at improving team productivity, reducing escalated calls and increasing customer satisfaction scores.
Solution-focused Customer support representative dedicated to maintaining satisfaction. Versed in customer satisfaction processes and ways to resolve different issues.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Customer-oriented Academic Coordinator and hold experience in supporting students' professional development and academic growth.

Highly motivated customer success professional with exceptional skills in providing top-notch customer support. Possessing ISO 9001:2015 certification as an internal auditor and experience as a knowledge management coach, trainer, mentor, and tele-sales executive. Dynamic individual with hands-on experience in audits/quality checks, knowledge management and documentation, community content moderation, SME training, and customer relationship management and talent for navigating challenges.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Seeking opportunities to contribute expertise and drive success in the aforementioned domains.

Skilled Service Engineer with background in maintaining and troubleshooting various types of equipment. Possess strong analytical skills, adept at identifying issues and implementing effective solutions. Committed to delivering high-quality service and fostering customer satisfaction. In previous roles, have successfully improved system performance and reduced downtime through preventative maintenance and timely repairs.

Tech Lead - QA with 10+ years of experience leading teams, optimizing testing strategies, and delivering high-quality products. Proven success in automation, cross-functional collaboration, and driving development efficiency. Known for achieving results under tight deadlines with strong communication and leadership.
Now looking to transition into a Product Manager role to leverage technical expertise and problem-solving abilities to influence product strategy, improve user experience, and create measurable business value.

Strategic and results driven Senior Legal Director with twenty (20) years of diverse legal experience in multinational corporations, specializing in legal advisory, compliance and transactional matters in consumer, technology and regulated sectors. Proven ability to lead legal operations across multiple jurisdictions including India, London and Singapore. Expertise in negotiating high value contracts, navigating complex regulatory environments and developing innovative legal solutions to enhance business operations. Adept at advising C-suite executives and senior management on critical and compliance issues. Also, extensive transaction and legal advisory experience with a tier one law firm in India.

Dynamic and results-driven professional with 2.6 years of experience as an FTTx Construction Engineer at Reliance Industries Ltd., now transitioning into product management with a strong foundation in technical project execution. Recently enrolled in a Product Management course at GrowJunction to further develop strategic thinking, customer-centricity, and product lifecycle management skills. Ready to leverage technical expertise, leadership abilities, and cross-functional collaboration experience to excel as a Product Manager.

Seasoned SAP ABAP Developer with 15 years of expertise delivering complex and scalable technical solutions for SAP ecosystems. Highly skilled in developing custom enhancements, user exits, BADI implementations, and optimizing standard SAP functionalities using ABAP programming. Proficient in object-oriented ABAP and OData services, with a deep understanding of SAP HANA and modern SAP technologies. Demonstrated success collaborating with cross-functional teams to align technical designs with business requirements, ensuring system stability, performance, and data integrity. Experienced in leading technical upgrades, debugging, and troubleshooting critical issues in production environments. A dedicated problem solver with excellent communication and leadership skills, committed to driving innovation and continuous improvement in SAP landscapes. Involved in two implementations, five development, and three support projects.

To secure a promising position that offers both challenge and a good opportunity to develop my knowledge, skills and dedicates myself towards the development of the company as well myself to ensure to be placed with good company with a good package as well with more development Skills.

Results-oriented Business Analyst with 4 years of experience and a proven track record in leveraging advanced analytics and programming skills. Possessing a keen ability to extract meaningful insights from complex datasets using SQL. Proficient in utilizing data to drive informed decision-making. Renowned for combining strong analytical acumen with strategic business understanding. Seeking to contribute expertise in data-driven solutions and process optimization to a dynamic business environment.

Enthusiastic professional offering many years of experience in communicating positively with customers, peers and other corporate employees. Polished, a hard worker, and willing to go the extra mile to complete any task.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Results-oriented technology professional with extensive experience in driving success through strategic solutions and hands-on execution. Proven track record as a Scrum Master, leading teams to deliver high-quality software on time and within budget. Skilled in Agile methodologies, stakeholder management, and optimizing systems to align with business objectives. Highly organized in managing complex projects with multiple deadlines.

Accomplished engineering manager with a demonstrated ability to integrate project technical aspects and effectively communicate them to non-technical personnel. Possessing 10 years of industry experience, I have honed strong leadership skills and acquired a deep understanding of the field. Recognized for my clear communication style, decisive decision-making, and exceptional problem-solving abilities, I consistently deliver successful outcomes.

Graduate student in Mathematics from the Indian Institute of Science Education and Research (IISER) Thiruvanananthapuram. Having been employed as a Research Associate in a socioeconomic survey, I wish to sharpen my analytical skills and further my interest in inter-disciplinary research. Additionally, I am entering the field of medical devices and am interested in exploring the capabilities of machine learning applied to clinical data.

A highly skilled litigator with over 2 years of experience in litigation and contract review, specializing in the legal aspects of financial products and commercial contracts. Proficient in drafting, reviewing, and negotiating complex agreements, with a keen eye for detail and a solution-oriented approach. Adept at managing high-stakes cases, collaborating with diverse stakeholders, and delivering innovative legal solutions in fast-paced environments. Seeking to leverage litigation expertise and contract review experience to contribute as Legal Counsel.

Highly collaborative, working closely with cross-functional teams including operations, finance, marketing, and sales to gather business requirements and translate them into actionable plans. Adept at leading the planning and execution of projects, tracking milestones, risks, and outcomes while ensuring effective communication across technical and business units.

Experienced DevOps Engineer with a proven track record of 3 years effectively managing cloud infrastructure on AWS. Proficient in utilizing Jenkins pipelines for seamless microservices builds and deploying them to Kubernetes. Skilled in version control tools like Git and build tools like Maven, ensuring efficient and streamlined development processes. Demonstrated hands-on experience with Tomcat and Apache servers, as well as deploying Java web applications. Well-versed in utilizing Nexus and Artifactory Repository Manager for Maven builds, ensuring reliable and efficient software delivery. Knowledgeable in Docker, Kubernetes, and Terraform, enabling the implementation of scalable and resilient infrastructure solutions. Possesses a deep understanding of software configuration management principles and excels in Agile, Scrum, and Waterfall methodologies. Committed to providing responsive off-hours support in a 24/7 environment. Familiarity with bug tracking tools like Jira and ticketing tools like ServiceNow to ensure effective issue resolution.

Quality Engineering Analyst from Accenture with 4+ years of experience managing product tests & automation throughout the testing cycle. Proven expertise in ensuring the performance & reliability of released products by implementing a myriad of quality assurance techniques such as Functional testing, automated testing, software test case development & execution, test plan implementation, bug tracking etc. Proven track record in improving knowledge sharing and process optimization, leveraging expertise in web technologies and CRM Dynamics.

Seasoned Deputy General Manager with a proven track record at Pricol Limited, enhancing revenue growth, optimum utilization of Funds at low cost and team productivity through effective leadership and cross-functional collaboration. Expert in budget analysis and adept at fostering change, demonstrated by successful technology adoptions and policy development. Skilled in analytical thinking and interpersonal communication, ensuring compliance and risk mitigation.

Experienced and professional Project Manager with a proven record of accomplishment of leading teams to successfully deliver multimillion-dollar projects. Skilled in achieving optimal quality outcomes, with a strong focus on coordinating and managing a large team, ensuring efficient budget allocation and analysis. Expertise in global multi-functional stakeholder management enables consistent achievement of project objectives under strict timelines.

IT Professional with over 12 years of experience in system administration, network management, and IT service operations across diverse industries. Adept at handling technical troubleshooting, configuration, and maintenance tasks for Windows operating systems, Microsoft Exchange, Active Directory, and network printers. Certified in Microsoft Certified System Engineer (MCSE), MCTS, and ITIL V3, with proven expertise in managing large-scale IT environments and delivering exceptional customer service and executive support. Skilled in program governance, data analysis, and providing technical solutions in virtual work environments.

SAP - Professional Summary
5.10 years of professional experience in sap Native HANA and BW/HANA, worked in all areas and have good Knowledge.
Hana Experience:
· Worked on creation of Calculation Views and testing of calculation views.
· Worked on Performance tuning techniques for Calculation views
· Good experience in Table Functions, Stored procedures, Scalar functions
· Good experience in Windows Functions
· Worked on Input Parameters, Variables
· Worked on Creation Restricted Measures, Calculation Measures.
· Data Provisioning and replicating data from source system to HANA Database.
· Worked in SAP BW modeling with respect to SAP HANA using Composite providers, HANA optimized Info providers, BW Objects exposed as HANA views.
· Good Work experience in SLT replication.
BW4HANA Experience:
· Created data flow of acquisition layer , propagation layer , commonlayer on top of data source and legacy system
· Created developments on both masterdata and transction data using adso , odp data sources
· Created transformation and dtp by adding fields and mapped one to one &loaded the data
· Created the transports to respective story objects , Moved the transports from dev system to quality system
· Created local chains, Meta chain of respective story objects and activated the common provider and scheduled respective meta chains
· Monitored the process chains daily
· Designed respective technical design Documents related to stories for both master data and transction data
· Reloaded the data once changes have been made in respective dataflow layer of acquisition layer , propagation layer &common layer
· Good written and verbal communication, strong interpersonal skills ,capable of working independently with minimum supervision as well as in a team.
· Good learner & adaptability to learn new things

Results-driven Front End Developer with expertise in JavaScript, React, and CSS. Known for efficient task completion and creating visually appealing websites. A problem-solving team player with excellent communication skills, adept at collaborating with cross-functional teams for project success.

Goal-driven Trainer successful in working with both students and leadership to develop interesting and successful training programs. First-rate problem-solving, program management, and team-building abilities. Bringing many years of experience assessing training needs and conceptualizing training materials.

At Suneratech, a proficient Desktop Support Engineer, I enhanced PC performance and system reliability through meticulous updates and upgrades, demonstrating expertise in software installation and exceptional technical support. Skillfully managed IT assets, ensuring compliance and customer satisfaction, while adeptly resolving complex issues, showcasing both technical acumen and problem-solving abilities.

A dynamic result-oriented professional with 14 years of experience in Sales and Operations in E- Commerce, FMCG & Automobile Sector. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Responsive service engineer offers in-depth experience in industry. Customer service-oriented and diligent with several years of experience providing general technical direction and assistance. Strong project management and field service management skills with excellent command of oral and written english.

Proven leader in business development, adept at driving growth and expanding market presence, as demonstrated at DPA Smartcloud IFSC Pvt Ltd. Skilled in customer acquisition and relationship management, I've successfully implemented strategies that enhanced revenue and partnership networks. My approach blends rigorous pipeline management with effective training, fostering team excellence and achieving ambitious sales targets.

High-performing professional offering extensive background in accounts receivable to growing organization. Successful in efficiently resolving collections issues, discrepancies, and short payments. Team-oriented to mentor junior collections associates when consistently meeting collections goals.

Resourceful Inventory Controller with background in managing and overseeing stock levels, implementing inventory control measures, and coordinating logistics operations. Strengths lie in ability to streamline processes, enhance efficiency and minimize losses. Noted for successfully maintaining optimal inventory levels that meet customer needs while minimizing costs. Proven track record in identifying discrepancies through regular audits and implementing corrective actions.

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