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Dynamic IT professional with extensive experience in managing IT Infrastructure Service Delivery. Demonstrated the success during 14+ years of career from IT Tech Support to Service Delivery Manager with thorough knowledge of service desk operations, incident management and service management. Played varied roles and Successful at Training, Service desk operations, Service delivery, Business value adds and Client Relationship. Engaged in Transformational activities aligning Service Improvement Plans. Having good understanding of common operating systems, applications and hardware with a proven ability to master new tools and technologies quickly. Efficient and motivated with working knowledge of the principles and techniques of effective supervision and training.

Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.

Organized Civil Engineer with over 4 years of successful experience in Quality Assurance and Quality control. Recognized consistently for performance excellence and contributions to success in construction industry. Strengths in Teamwork, Leadership and trouble shooting skill backed by training in Construction Technology.

CAREER OBJECTIVE
To work with maximum potential in a challenging and dynamic environment, with an opportunity of working with diverse group of people and enhancing professional skills by learning and experience.

Hardworking and passionate job seeker with strong financial skills eager to secure entry-level position. Ready to help team achieve company goals. Reliable employee seeking good financial opportunity. Offering excellent communication and good judgment. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

To have a growth oriented and challenging career, where I can contribute my knowledge and skills to the organization and enhance my experience through continuous learning and teamwork. With history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Promoted to team lead position in a Year and managing Development team for 2 years.
Secured All India Rank 312 in IIT-JEE 2012 in Open Category, out of about 0.5 Million Students .

Result-oriented, self-motivated, experienced copy editor with over 11-year experience in the production of business publications and STEM books and journals. Highly effective team player with good leadership skills; performance-driven facilitator capable of working cohesively and collaboratively with multi-disciplined professionals and teams; demonstrator of in-depth knowledge of content editing and proofreading delivering grammatically correct and logically coherent business content; committed professional to provide clear and concise content for every project and for each client; and dedicated content expert continually striving to raise the bar for publication quality. Proven track record to effectively coach and train content writers to develop writing skills. Agile and adaptable leader with stellar work history, motivational approach, and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Adept individual with more than 3 years of consulting experience for US based client in Insurance domain for Capgemini Financial Services Business Unit. Looking for a challenging role as a Guidewire developer in a reputable organization to utilize technical, management and smart working skills for organization as well as personal growth by enhancing knowledge.
Proficient in best practices, leadership strategies and employee motivation to boost productivity and job performance. Well-coordinated in addressing problems, investigating root causes and implementing successful resolutions. Determined and experienced in building lucrative client relationships and implementing effective processes and procedures.
Proficient consultant delivering encouragement and feedback to help employees be successful.
Well-trained in Guidewire PC Configuration, Guidewire PC forms, Guidewire Data Model, Guidewire DBCC analysis. Have working knowledge of Integration concepts like Plugins, Messaging, Web services, Batches etc and Guidewire PC Rating concepts like Rate Books, Rat Routines, Rate Tables, Parameter sets etc.
Studying new technologies using online platforms. Determined to upskill and reshape knowledge with growing technologies.

Experienced Embedded System Engineer with over 2 years of experience in automotive industry. Excellent reputation for resolving problems and improving customer satisfaction. Recognized consistently for performance excellence and contributions to success in automotive industry.

 Dedicated Marketing professional with expertise in developing, deploying and strengthening marketing plans. Analytical approach to revamping marketing plans to meet dynamic needs. Directs creative efforts and brand engagement to achieve client targets. 

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