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Dynamic Customer Support Executive with a proven track record at BNY Mellon Technology, adept at enhancing customer satisfaction through effective complaint resolution and empathetic communication. Skilled in data reconciliation and trend analysis, I streamline processes to foster loyalty and drive repeat business, consistently delivering exceptional service under pressure.

Experienced Business Technology Consultant with 10 years of expertise in Data Engineering, Data Analytics, Reporting Solutions, Project Delivery, and Program Management. Successful track record in driving operational excellence through innovative data solutions, establishing robust data governance practices, and leading cross-functional teams to meet organizational goals. Proficient in advanced analytics, data visualization, project management, and promoting collaboration across departments. Skilled at translating complex data insights into actionable recommendations for senior leadership.

Strategic and results-driven HR professional with 6+ years of experience in driving business-aligned human resource initiatives across the employee lifecycle. Adept at HR strategy, business partnering, and organizational development, with proven expertise in performance management, employee engagement, talent acquisition, and change management. Skilled in attrition analysis, grievance handling, succession planning, and compliance management. Demonstrated ability to work with senior leadership to build people-first cultures, implement scalable HR frameworks, and enhance workforce productivity.

Dynamic Software Engineer with proven expertise at Aspen Technologies, specializing in React.js and Node.js. Successfully designed scalable architectures and implemented secure JWT-based authentication. Strong problem-solving skills complemented by a solid foundation in data structures and algorithms, driving impactful solutions in HR management and ticketing systems.

Forward-thinking HR Business Partner equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. I am
proactive and goal-oriented with excellent problem solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Dynamic finance professional with extensive experience at KIOCL LIMITED, excelling in GST compliance and audit coordination. Proven ability to streamline processes and enhance regulatory adherence. Skilled in SAP S/4HANA and effective communication, driving timely financial reporting and fostering collaboration across teams. Committed to delivering results in high-pressure environments.

A Full Stack Developer with experience of being team leader. Have experience of both private and government organization. Well versed experience of State and central government SOP's, GR's, e-office etc. Developed many software solutions which are live.

I have 11 years of experience in drafting, Mostly I worked in elevated and underground metro project residential and commercial projects, 1 year of experience in Revit modeling.
Currently, I am working with Ayesa India Pvt. Ltd. As a Senior Structure Draughtsman since 2021 here I gathered experience in elevated and underground in CAD and Revit modeling on NCRTC and Kanpur metro Project

Data Analyst specializing in Power BI. Proven ability to transform raw data into actionable insights, enhancing user proficiency through targeted training initiatives. Technical support with a focus on clear communication, effective problem-solving, and a strong background in software development, skilled in PHP, JavaScript, SQL, with a total 15 years of professional IT experience.

Results-driven Systems Engineer with a proven track record at Sufiya Sulthana Shaik, optimizing SQL queries and enhancing Python applications. Adept at technical troubleshooting and client communication, I excel in delivering effective solutions and fostering strong relationships, ensuring customer satisfaction and operational efficiency.

Business Analyst with a proven track record at Simplotel, leveraging analytical thinking and data analysis to double sales revenue in three quarters. Skilled in Microsoft Excel and team collaboration, I enhanced operational efficiency by eliminating post-sales defects and drove significant improvements in receivables and SEO-driven revenue.

Dynamic professional with extensive experience in inventory management and customer service at Putnam County Hospital. Proven ability to enhance stock organization and accuracy through meticulous record keeping and cycle counting. Recognized for strong communication skills and attention to detail, ensuring operational efficiency and customer satisfaction in fast-paced environments.

Dynamic IT Manager with a proven track record at High Grade Industries, excelling in ERP implementations and Agile project management. Expert in SQL and stakeholder management, I drive business process optimization and enhance user experiences, ensuring alignment with organizational goals and delivering impactful solutions that elevate operational efficiency.

Over 23 years of experience in IT industry with over 7+ years of overseas US experience. My experience includes Requirement Analysis Scoping, Architecting, Designing, Developing, Production Support, On-shore / Off-Shore co-ordination
Expert in Microsoft Suite of technologies, using which developed, enhanced, supported applications in various domains.
Experienced in developing Web based applications, such as Web Applications, Web APIs, Payment Gateways, Batch Jobs, Serverless Applications etc.,
Developed Monolith and Microservices applications using Clean Architecture.
Experienced in utilizing CQRS, Event Source, Gang of Four Design Patterns following SOLID principles and developing elegant applications.
Experienced in developing Microservices and deploying them into Containers and K8S orchestration.
Experienced in setting up CI/CD pipeline in Azure DevOps for different environments
Knowledge in Azure Data Lake, Data Factory and Data Bricks.
Knowledge in AI/ML with Python.
Certified TOGAF professional, Salesforce Platform Developer1, MCAD, MCTS

Professional advocate with extensive experience in client relations and conflict resolution. Strong focus on team collaboration, achieving results, and adapting to changing needs. Skilled in communication, problem-solving, and empathy, with dependable and flexible approach to challenges.

Dedicated Sr.Executive with 7 years of experience in overseeing branch operations, streamlining processes and driving efficiency. Skilled in team leadership, financial management and risk mitigation. Proven track record of improving operational performance and achieving business growth. Adept at fostering a customer centric environment and maintaining strong client relationships.

Dynamic professional with a proven track record at Dell Technologies, excelling in account management and technical pre-sales. Adept at driving customer success through innovative solutions and cross-functional collaboration. Skilled in RFP development and data analysis, I enhance operational efficiency while ensuring high customer satisfaction and retention.

Dynamic and adaptable professional with a proven track record at Amazon, excelling in customer service and problem-solving. Recognized for strong teamwork and critical thinking skills, effectively managing multiple projects while maintaining attention to detail. Committed to enhancing customer satisfaction through efficient service and a positive attitude.

To get an opportunity to push my limits in technical domain. This could provide an insight into new aspects which would be helpful for my career and the organization.

Sohinee is an experienced Marketing and Sales Coordinator with a proven track record in enhancing client relationships and driving sales growth. Demonstrated expertise in customer relationship management, sales performance tracking, and client communication, honed through roles at Nittyaa Group and OrgSys Tech. Skilled in data analysis and order processing, with a strong background in ERP systems integration and SAP SD consultancy at Capgemini. Being adept at optimizing business processes to improve efficiency and accuracy, she is committed to leveraging her skills to achieve organizational goals and foster long-term client loyalty. A reliable and hard-working person with a strong background in SAP consultancy, she uses an analytical and problem-solving mindset to resolve complex system challenges. She is an organized innovator and meets tight deadlines with developed time management skills. Strong communicator with strengths in delivering client-specific solutions that build long-term client relationships. Proven success in identifying service delivery gaps and improving operational processes to exceed business targets. Respectful and friendly professional with dynamic problem solving and customer service talents. Smart Sales Coordinator driving business opportunities with consistent follow up and positive engagement. Experience creating internal systems designed to mitigate losses and resolve issues quickly while maximizing customer satisfaction.

IT Professional with over 3 years of experience in system support and operations, focused on resolving-on-resolving user tickets, performing routine system and server health checks, and maintaining stable infrastructure performance, skilled in troubleshooting, incident management, and working within SLA-driven environments. Possess a strong interest and foundational knowledge in cloud technologies and cybersecurity, with hands-on experience in Azure services and basic security tools. Actively seeking opportunities to transition into roles aligned with cloud security and cybersecurity to build on existing skills and contribute to secure modern IT environments.

I am a delivery leader with over 18 years of experience driving strategic execution, operational excellence, and customer-centric transformation in the high-tech industry. I specialize in leading global, cross-functional initiatives that enhance productivity, standardize delivery frameworks, and scale operations efficiently.

With a strong focus on customer success, I consistently deliver results that improve satisfaction and long-term engagement. I have extensive experience managing high-severity escalations, owning resolution from triage to closure, and aligning stakeholders to minimize business impact.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Enthusiastic individual Known for contributing to dynamic campaigns and consistently providing great support to marketing teams. Dedicated to increasing knowledge and optimizing personal skill.

Seeking a career in an optimistic, confident, and intelligent environment that values individual achievements and performance. Dedicated to contributing fully to organizational development and growth.

Dynamic Developer with 4+ years of experience at Tata Consultancy Services, excelling in Kofax RPA and Agile methodologies. Proven track record in optimizing workflows and enhancing automation capabilities using Microsoft Power Automate. Strong problem-solving skills complemented by a commitment to delivering high-quality solutions in fast-paced environments.

Dynamic legal intern with hands-on experience at S.K.S Javeed Advocates & Associates, excelling in legal research and case analysis. Demonstrated critical thinking and attention to detail while assisting in trial preparations and managing case files. Fluent in English, Telugu, and Hindi, with a strong commitment to achieving successful outcomes.

Dedicated QA Test Analyst with over 9 years of experience in telecommunications, specializing as a Protocol Test for LTE, NR using 3GPP Standard releases, Wi-Fi (IEEE 802.11). A strong team player with the ability to work independently, I possess exceptional skills in technology comparison and a proven track record of delivering effective solutions in the telecom industry.
Experienced with designing and implementing automated test scripts to improve software quality. Utilizes in-depth knowledge of Selenium and Java to efficiently identify and resolve defects. Track record of collaborating with development teams to ensure comprehensive testing and reliable software releases.

Aspiring Business Analyst & .NET Developer with 3+ years of experience in designing and delivering automation-driven web and enterprise solutions. Expert in full SDLC execution, stakeholder collaboration, and translating complex requirements into scalable technical deliverables. Proficient in RPA platform (AssistEdge), understanding of Lean Six Sigma methodologies, and Gen AI tools: leveraging analytics and automation (including NTT Data’s Axet) to optimize business processes, reduce cycle times by up to 40%, and enhance program governance. Skilled at producing BRDs, risk logs, and KPI dashboards, ensuring projects are delivered on time, within scope, and aligned with strategic objectives.

Professional Certifications

  Cleared CS1 and CM1 from the Institute and Faculty of Actuaries (IFoA)
  Sat for CS2 and CB2 in April 2025; results pending



Contributed to the development of RADAR pricing models that improved the accuracy of monthly PMR reports for UKI and CE regions.


I am a Senior Software Developer with over 4 years of experience in crafting innovative web applications and enhancing user experiences. Proven expertise in front-end development using technologies such as React, Lit Element, Scss and many more, coupled with a solid foundation in algorithm design and data structures. Skilled in collaborating across teams to deliver high-quality software solutions, while continually striving to adopt new technologies and methodologies. A commitment to excellence drives the pursuit of creating impactful applications that meet user needs and business goals.

To grow with a leading organization that utilize my abilities to the full extent possible, helping me to realize and develop my potential and be a part of team that scales great heights through continuous learning process and utmost dedication.
A competent professional with 8 years 09 months of experience in Design and testing WD and LV switchgear products.

Experienced Tech Application Specialist with over 8+ years of proven expertise in supporting enterprise SaaS products, debugging APIs, resolving platform issues, and improving customer satisfaction. Adept in providing timely and effective technical resolutions, platform debugging, and root cause analysis. Specialized in Epicor ERP, eCommerce platforms, REST/SOAP APIs, SQL, cloud infrastructure (AWS), and system integration. Strong background in enterprise software support, stakeholder communication, documentation, and knowledge management. Passionate about client delight, RCA, and cross-functional collaboration with engineering and product teams.

Dynamic intern at Kloud Innovisionz, adept in HTML and CSS, enhanced team productivity by streamlining tasks and fostering collaboration. Developed solutions through analytical problem-solving, while gaining hands-on experience with WordPress. Proven ability to adapt and thrive in fast-paced environments, contributing to a positive team culture.

Dynamic Formal Verification and Machine Learning Engineer with a proven track record at NVIDIA, specializing in formal verification methodologies and machine learning. Pioneered LLM-based tools that significantly reduced testbench setup time. Proficient in Python and adept at cross-functional collaboration, driving innovation in verification workflows and enhancing simulation performance.

SAP BASIS HANA administrator with over 5 years of experience managing complex systems and collaborating with diverse vendors and teams across multiple locations. Proven ability to optimize system performance and ensure seamless operations. Committed to leveraging technical expertise to drive organizational success and enhance IT infrastructure.

Media Analyst at Onclusive specializing in data analysis and keyword optimization. Increased customer satisfaction by 7% at Amazon through improved compliance policies. Proficient in Python programming with a strong analytical mindset, delivering customized media intelligence solutions for high-profile clients.

To secure a position as an Assistant Professor in a reputed institution, where I can apply my teaching, training, and academic research skills to contribute to student success and institutional excellence. Passionate about Human Resources and committed to continuous professional development.

Dynamic QC Supervisor with proven expertise at Indo Spanish Tasty Foods Pvt Ltd, specializing in quality control and process monitoring. Skilled in calibration techniques and risk assessment, I successfully reduced customer complaints by implementing effective food safety measures. A proactive team player, I excel in maintaining GMP compliance and fostering a culture of quality.

System Executive at WIPRO Pvt. Ltd. with 3 yrs hands-on experience in SQL Server and application support. Skilled in improving application stability and efficiency through SQL solutions and teamwork. Good at creating useful reports and automating tasks to help the organization make better, data-driven decisions.

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