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Highly skilled Relationship Manager with solid background in managing client relationships, resolving complex issues and promoting product growth. Strengths include robust interpersonal skills, strategic planning abilities, and aptitude for fostering positive rapport among staff and clients. In prior roles, significantly improved customer satisfaction ratings through exceptional service delivery while consistently achieving business objectives. professional and dedicated team player experienced in overseeing operations of individual and multi-unit facilities. Develops successful programs to improve profitability. Seeking new position with exciting challenges where great skills will be valued.

Dynamic supply chain professional with hands-on SAP S/4 HANA expertise at Apollo Pharmacies Ltd. Proven track record in master data management and inventory replenishment, driving data integrity and operational excellence. Adept at cross-functional collaboration and quality assurance, ensuring compliance with pharma standards while enhancing team efficiency.

Customer Experience Specialist with nearly nine years of experience in B2C and B2B support. Currently serving as Senior L2 Process Expert at Maersk GSC, focusing on customer support and process optimization. Expertise in customer service, email management, and client relationship management, resulting in improved customer satisfaction and operational efficiency.

Results-driven IT professional with over 5 years of experience, including 4.2 years specializing in Pega BPM as a Certified Pega System Architect and Certified Pega Senior System Architect. Working on End To End Cloud Migration From Pega 7 to 8 versions. Proven expertise in all phases of the Software Development Life Cycle (SDLC), encompassing analysis, design, development, and implementation. Proficient in Pega components such as Activities, Decision Rules, Data Transforms, and Flow Shapes, with hands-on experience in SQL integrations and debugging using tools like Tracer and Live UI. Committed to delivering high-quality solutions and enhancing operational efficiency through innovative design and development practices. Led end-to-end cloud migration strategy for Pega applications, ensuring seamless transition from on-premise infrastructure to Pega Cloud platform Configured and provisioned Pega environments on Pega cloud platform ensuring scalability, reliability, and security in line with enterprise standards. Coordinated and executed the migration of Pega applications from on-premise systems to cloud environments, ensuring minimal downtime and data integrity. Worked with cross-functional teams to optimize application performance post-migration, including cloud resource allocation, load balancing, and performance tuning for improved user experience. Provided post-migration support, including monitoring, issue resolution, and fine-tuning of cloud configurations to optimize performance, cost, and security.

Customer Success Professional with Expertise in Relationship Management and Client Communication Results-oriented Customer Success professional with 6+ years in customer-facing roles. Skilled in customer relationship management, SaaS product optimization, and building and maintaining key client relationships. Proven track record of enhancing product utilization, collaborating with cross-functional teams, and driving customer satisfaction and retention. Experienced in pre-sales support, account management, and effective escalation management to support business growth.

Results-driven MBA professional with 6+ years of experience in CRM configuration, business development, and customer engagement across the SaaS, travel, and banking sectors. Adept at delivering tailored CRM solutions, managing enterprise client relationships, and driving business transformation initiatives. Proven ability to bridge technical execution and strategic business needs. Seeking challenging opportunities in Project Management, CRM Consulting, Customer Success, or Product Management.

AI-driven professional with 2+ years of experience in BFSI technical consulting and a Master’s in AI & Business Strategy from the UK. Skilled in translating business needs into AI solutions, managing end-to-end projects, and leveraging tools like Python, BCMS, and Agile frameworks. Passionate about building AI products that optimize workflows, reduce risk, ensuring accuracy and minimal errors in deliverables. Known for problem-solving abilities, attention to detail, and a passion for innovation. Committed to continuous learning and staying updated on the latest technology trends to drive impactful digital transformation.

Dynamic and results-driven Key Account Manager with over 2 years of experience in managing global and domestic operations within the expert network industry. Proven track record of building strong client relationships, driving revenue growth, and successfully executing high-impact projects across diverse regions. Skilled in conducting in-depth market research and delivering actionable insights. Adept communicator with strong problem-solving skills, client service focus, and organizational excellence.

Dynamic team leader with a proven track record at Infosys BPM Ltd, excelling in project management and process improvement. Skilled in data analysis and stakeholder communication, I enhanced team productivity and quality standards, driving significant operational efficiencies. Committed to fostering collaboration and delivering impactful results through effective people management.

Dynamic Senior Technical Consultant at Deloitte Touche Tohmatsu LLC, adept in Salesforce configuration and customization. Proven track record in leading teams to deliver innovative solutions, enhancing client relationships, and driving project success. Skilled in Apex programming and project management, consistently achieving objectives under pressure while fostering collaboration and technical excellence.

Observant Senior Associate Consultant with first-rate business acumen and knowledge of most recent business trends. Outstanding prioritizing and organization abilities. Flexible and adaptive with specialties in collecting and performing analysis.

Dynamic Endoscopy Staff Nurse at Mallige Hospital with expertise in infection control and patient care assessment. Proven ability to enhance patient satisfaction through compassionate care and effective teamwork. Skilled in medication administration and emergency response, contributing to quality improvement initiatives and ensuring safe, efficient endoscopic procedures.

Adobe Certified AEM Professional with over 12 years of experience delivering scalable, enterprise-grade Web Content Management solutions across AEM (6.5, AEM as a Cloud Service) and OpenText TeamSite/LiveSite platforms. Expert in leading the development of complex digital platforms using Java, JSP, OSGi, Sling Models, Sling Servlets, XSLT, and Perl, with strong integration and performance optimization skills.
Hands-on experience in Edge Delivery Services (EDS), CI/CD pipelines, and AWS-based cloud deployments. Proven leadership in Agile teams, mentoring developers, managing stakeholder communication, and ensuring delivery excellence. Well-versed in full SDLC—from requirements gathering and prototyping to deployment and post-launch support.
Strong collaborator across cross-functional teams, with deep experience in version control, release management, and tracking tools including Git, Maven, and JIRA. Passionate about leveraging modern AEM capabilities to deliver high-performance, reusable, and maintainable solutions at scale.

Experienced software development engineer specializing in scalable, Java-based microservices. Currently contributing to enterprise-grade solutions at Publicis Sapient, focusing on backend architecture, API integration, and agile development.
Proficient in Spring Boot, RESTful services, and AWS. Skilled in microservices orchestration, CI/CD pipelines, and code quality tools like SonarQube.
Track record of delivering critical modules, enhancing system reliability, and collaborating across cross-functional teams. Adept at troubleshooting complex workflows, optimizing performance, and driving innovation through clean code and rigorous testing. Certified AWS Cloud Practitioner and SnowPro Core holder.

Dynamic Documentation Specialist with a proven track record at Opulence Digitech Pvt Ltd, excelling in regulatory compliance and process optimization. Skilled in problem-solving and client communication, I successfully enhanced document management systems, driving efficiency improvements and ensuring data integrity. Adaptable and detail-oriented, I thrive in fast-paced environments.

Data Analytics with over 4 years of experience in the FMCG, E-commerce, and Gaming sectors. Skilled in using data to improve marketing strategies, optimize budgets, and increase revenue. Experienced in marketing mix modeling, regression analysis, and machine learning to provide actionable business insights. Proficient in tools like Python, SQL, SAS, Power BI, and Excel.
Worked on large datasets to support decision-making and improve campaign performance. Built dashboards and reports that clearly explained complex data to clients and teams. Managed projects across ASEAN markets, ensuring they met business goals. Currently learning Power BI and SQL to strengthen reporting and analysis skills. Delivered real business value through smart data use and strong problem-solving skills in full-time roles with reputed companies.

Having total of 5 years of experience, 3+ years in DevOps Engineer, AWS cloud computing operations as a 24x7 support environment, and automation expertise to engineer and deliver best-fit products catering to client requirements and to main sustainable environments in the cloud computing space. I am enthusiastic to work in a progressive environment where there is scope for inherent growth, utilizing my knowledge and technical skills. An effective team player who continuously seeks opportunities to master new domains and technologies.

Dynamic Scrum Master with a proven track record at HCL Technologies, driving Agile transformations and enhancing team performance. Expert in Scrum and SAFe methodologies, I foster collaboration and emotional intelligence while achieving a 30% reduction in delivery cycle time. Skilled in backlog refinement and risk management, I empower teams to excel.

Software Engineer with expertise in GenAI, backend systems, and cloud platforms. Proficient in developing scalable web applications, creating LLM pipelines, and contributing to patented AI-driven advancements. Demonstrated success in startup and corporate environments, with skills in Python, AWS, React, and agile engineering practices. Dedicated to promoting technical excellence within dynamic, high-performing teams.

Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Dynamic finance professional with expertise in invoice processing and GST compliance, honed at Accenture. Proven ability in vendor reconciliation and advanced Excel, driving efficiency in financial operations. Adept at utilizing SAP and Ariba Portal, with strong problem-solving skills to enhance accuracy and streamline processes.

Dynamic team leader with extensive experience at Resource Pro, specializing in customer service and quality control. Led initiatives that improved processes and created training materials, resulting in enhanced team performance. Skilled in data analysis and committed to professional development, maintaining high standards in document review and policy compliance.

Results-oriented Golang Backend Developer with over 4 years of experience in designing and developing scalable, high-performance microservices. Proficient in Golang and Python, with hands-on expertise in REST/gRPC APIs, Kubernetes, and message queues. Specialized in building cloud-native backend systems with a focus on performance, security (TLS, CA certs), and observability (Prometheus). Experienced in domains like 5G/SD-WAN, Service Management and Orchestration (SMO), and Policy Control Functions (PCF). Known for delivering robust solutions that align with business goals and drive technological innovation.

Seeking a role to apply my skills, contribute creatively, and grow with the organization. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Experienced Sr. Tableau developer with 8+ years of experience in Data Modelling, Data Warehouse design, and SQL query optimization in MySQL. Proficient in translating complex business requirements into actionable insights using Tableau, SQL, Teradata, and Snowflake. Successful track record of collaborating with global cross-functional teams in retail analytics. Skilled in data mining, exploratory analysis, and improving reporting processes for increased operational efficiency and performance.

Dynamic data scientist with experience at Celebal Technologies, adept at leveraging Python and SQL to extract insights from complex datasets. Proven ability in building machine learning models and enhancing operational efficiency through innovative solutions. Strong communicator, skilled in data visualization and analysis, driving impactful business decisions.

Work to the best of my abilities in a dynamic environment that provides me a wide spectrum of experience and exposure to contribute significantly for a long period to the success of a progressive organization, where I can use my leadership quality while concurrently upgrading my skills and knowledge.

Experienced Senior Software Engineer with 3.5 years at Samsung R&D Institute India, specializing in LTE/NR MAC layer development. Proven track record in optimizing algorithmic performance, implementing RB Pooling, ENDC, and dynamic power sharing features. Strong in System-level debugging using KPI counters, with a focus on reducing latency and improving module stability. Adept at cross-functional collaboration, effective communication, and driving high-impact feature delivery aligned with 3GPP standards.

Creative, passionate for tech, driven by intellectual curiosity. Project Management Professional and Business Solution Analyst, having around 17 + years of experience in designing, developing and maintaining Web systems and Warehouse (Material Handling) business solutions for HMIL (Hyundai Motor India Ltd.) clients. Skilled in information management, application management and client relationship management. Proven mentor and trainer to clients/team members, with expertise in communication across organization levels and with cross functional teams to drive shared vision and foster culture of excellence.

Senior Consultant specializing in curriculum development and project management, focused on productivity enhancements through optimized training delivery and performance assessment. Proven track record in designing engaging learning materials that cater to various learning styles, resulting in improved student engagement and academic outcomes. Expertise in instructional design and educational technology integration, facilitating effective curriculum execution and ongoing enhancement.

Experienced SDET with over 7+ years in the IT industry, specializing in designing and implementing scalable automation solutions across web and API. Demonstrated expertise in building and leading test automation frameworks from the ground up, integrating them with CI/CD pipelines, and driving continuous testing in Agile environments.

A forward looking finance professional with 3 years of post-qualification experience in Risk Advisory and Internal Audit, with strong focus on financial reporting controls and compliance. Proven track record in evaluating internal controls, identifying process gaps, and enhancing financial reporting accuracy and reliability.

Performance-focused PPC Specialist with proven experience managing multi-platform campaigns across Google, Meta, TikTok, Snapchat, Twitter (X), StackAdapt, and DV360. Skilled in driving results through strategic bidding, audience targeting, keyword optimization, and data-backed performance analysis. Proficient in campaign planning, media forecasting, and reporting using Excel, PowerPoint, Looker Studio, Funnel.io, and Lumenore. Known for taking full ownership of campaign delivery, forecasting, and pacing — ready to step into a team leadership role with a hands-on, results-first approach.

I am looking forward to associate myself with an organization which would provide me an exciting and challenging environment blended with value creation opportunities.

PROFESSIONAL SUMMARY

  Having around 8 Years of Salesforce Development Experience
  Working as a Tech Lead at EY.
  Good experience of integrated external systems using REST and SOAP API's.
  Working in Salesforce, LWC, Lightning Experience, Apex, SOQL, Triggers and Test classes.
  Have good expertise in Integration,Advanced JAVA, JavaScript, SQL, CTI & Whatsapp.
  Good experience of development and debugging.


Technical support specialist with 2+ years of experience diagnosing and resolving software, hardware, and network issues to ensure seamless user experiences. Proven expertise in implementing innovative technical support strategies.

Dynamic educator and coach with a proven track record at Fort Wayne Community Schools, excelling in building realtionships, curriculum modifications, teacher collaboration, and classroom management. Adept at collaborating with colleagues to support diverse learner needs, driving student engagement and achievement.

Personable and analytical problem-solver with deep understanding of electronics and mechanical systems. Possesses solid foundation in root cause analysis and troubleshooting, along with familiarity in using diagnostic tools and software. Dedicated to identifying and resolving issues to improve product reliability and ensure quality standards.

Experienced Business Process Lead at TCS with a proven track record in operational excellence and cross-functional team leadership. Expert in quality assurance and compliance monitoring, driving performance metrics to enhance efficiency. Successfully mentored teams, fostering skill development and achieving significant improvements in screening timelines and accuracy.
Results-driven and detail-oriented pharmacovigilance professional in literature screening, scientific literature review and ICSR within the drug safety domain. Adept at identifying individual case safety reports (ICSRs), signal detection, and evaluating safety data from scientific sources in compliance with regulatory guidelines. Proficient in using literature databases such as Embase, PubMed.

 Strategic and solutions-focused supply chain leader with 8.5 years of experience in global procurement and commodity management. Adept at cost reduction, supplier collaboration, and digital transformation. Successfully led the development and deployment of a global negotiation tool and automation initiatives, achieving operational excellence and team growth. Seeking to drive global sourcing strategies and value-creating supply chain initiatives in a high-impact role. 

Experienced with automating deployment and system configurations, ensuring seamless integration and delivery processes. Utilizes advanced knowledge of cloud platforms and scripting to enhance operational efficiency. Track record of collaborating with teams to maintain high standards and achieve successful project outcomes.

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