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Dynamic and results-oriented Regional Support Manager with deep expertise in CCaaS, CPaaS, and SaaS solutions. I bring a proven track record of leading high-performing cross-functional support teams, optimizing regional operations, and driving exceptional customer satisfaction. With a strong focus on escalation management and continuous process improvement, I collaborate closely with stakeholders to deliver strategic, scalable support solutions. My leadership style is grounded in analytical thinking, operational excellence, and a customer-first mindset that consistently delivers measurable results.

Dynamic sales professional with a proven track record at IGT Solutions, excelling in sales strategy development and effective communication. Achieved consistent sales targets through adept upselling and cross-selling techniques, while delivering exceptional customer service. Recognized for negotiating favorable terms, resulting in significant cost savings and enhanced service quality.

Operations Support Analyst with extensive experience at Amazon and BMC Consultancy Group. Demonstrated expertise in root cause analysis, SLA compliance, and workflow optimisation. Achieved a 20% reduction in error rates and processing delays through data analysis. Proven track record of exceeding quality benchmarks and enhancing client relationships. Skilled in cross-functional teamwork, advanced Excel, CRM tools, and documentation control. Career goal: to leverage analytical thinking and problem-solving skills to drive operational excellence in a dynamic environment.

To pursue a career in an environment that offers me the opportunity to utilize and expose my potential to the fullest and develop my skills to provide excellent support. Ability to handle multiple projects simultaneously with a high degree of accuracy. Handling 5 to 6 Engineers providing support for Alcatel-Lucent Enterprise in UCAAS solution and Cloud Hybrid Solution. I am also responsible to create and manage their O365, Active Directory and Windows Server. Provide them training on product and features. Upskill their product knowledge in terms of having regular meetings and discussing about the issues. Handling various escalations from End Customers, Partners, Escalation Managers and Account Manager. Also, providing suggestions to the client on improvement and development of the product. Hands on experience in the installation of O365, Windows Server, Exchange Server and Active Directory. Experience in Salesforce applications focused on customer service, marketing automation, analytics, and application development.


Dynamic Cost Specialist at Anheuser-Busch InBev with a proven track record in financial planning and cost optimization. Achieved $3.5M in savings through strategic resource allocation and variance analysis. Adept at fostering collaboration across teams, enhancing procurement processes, and driving efficiency with innovative solutions. Passionate about delivering impactful results in finance.

Dynamic export-import professional with extensive experience at IFB Shipping (INDIA) Pvt. Ltd. Proven expertise in export documentation and customs clearance, coupled with exceptional client communication and problem-solving skills. Adept at managing logistics and invoicing, ensuring timely shipments while fostering strong relationships with clients and partners.

Dynamic Technical Lead with extensive experience at Zomato Ltd, specializing in microservices architecture and system design. Proven track record in enhancing scalability and reliability through successful database migrations and mentoring junior developers. Adept at translating complex business requirements into high-quality technical solutions, driving significant revenue growth and operational efficiency.

Self-motivated Operations Manager with expertise in sustainability reporting and forestry audits at Control Union India. Proven track record in leading innovative teams and enhancing certification processes. Skilled in strategic planning and market analysis, driving impactful environmental initiatives while fostering collaboration and knowledge sharing among diverse teams.

Accomplished Senior Lead Engineer at Qualcomm India Pvt. Ltd. with expertise in C/C++ and Android display drivers. Proven track record in optimizing display driver performance and enhancing power management. Strong problem-solving skills complemented by effective team leadership, driving successful project outcomes in high-stakes environments.

Driven Sales Executive known for achieving high productivity and efficiently completing tasks. Possess specialized skills in client relationship management, strategic planning, and market analysis. Excel in communication, negotiation, and problem-solving to successfully close deals and foster long-term partnerships.

Experienced Java and J2EE Application Developer with 8+ years of experience. Skilled in Java Vertx and Apache Camel framework for routing and creating Rest Endpoints. Good experience Spring,Springboot,Microservices and Kafka. Proficient in BDD Testcase Scenarios with cucumber framework. Strong understanding of Object-Oriented Concepts and RESTFUL webservices. Experienced in Unit Testing using Junit with Mockito Framework. Familiar with tools like Maven, SVN, Jenkins, and Splunk. Adaptable to new technologies and effective team player.

Highly accomplished Certified Dental Trainer and Technical Instructor with comprehensive expertise in Exocad Dental CAD Software and a wide array of advanced dental materials, including Switz Ceram PFM/Zr Ceramic Powder, Dentgallop Zr Blocks & Coloring Liquid, Dentgallop Casting Investment, Snow Rock Die Stone, and Roko Pinax Machine, alongside all dental consumable products. Proven leader in managing quality and technical operations for Lab Milling Centers, ensuring precision, efficiency, and the highest standards in dental prosthesis production. Adept at developing and delivering impactful training programs that empower professionals and drive technical excellence.

MBBS graduate with 2.5 years of total experience in clinical and teaching, now transitioning into pharmacovigilance and clinical research. Certified in clinical research and pharmacovigilance. Strong foundation in patient care, adverse event reporting, and good communication skills. Seeking a role as a drug safety physician, clinical trials, or medical reviewer to contribute to healthcare innovation, patient safety, and for continuous growth.

Dynamic Senior Software Engineer with 5+ years of experience at Emids Technologies, specializing in building high-performance frontend applications using React and Redux. Proven track record of driving a 40% improvement in application performance through optimized coding practices and architectural enhancements. Adept at mentoring junior developers, fostering a collaborative and productive team environment. Highly skilled in API integration and delivering reliable, scalable, and client-focused software solutions.

I am a qualified engineer with over 4 years and 3 months of experience in U.S. healthcare. I am a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously, with a high degree of accuracy. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I hope to contribute my knowledge and experience to be an asset to your organization

Software Test Engineer with 4.5 years of experience in manual and automated testing, delivering high-quality software solutions. Proficient in functional, regression, API, UI using tools such as Cypress, Selenium and Playwright. Strong knowledge of SDLC, STLC, and Agile methodologies, ensuring efficient project execution. Expertise in TestNG, BDD, and defect management tools, contributing to improved software reliability.

Experienced People Manager with a proven track record of leading and developing high-performing Customer Success and Operations teams for over 9 years. Successfully managed recruitment efforts for client servicing, customer delight, proofreading, and editing roles. Possesses a comprehensive understanding of HR processes and policies, specializing in manpower planning, hiring, onboarding, grievance and crisis management, performance appraisals, offboarding, and exit formalities. Skilled in mentoring and nurturing talent through effective learning and development strategies to drive team members towards achieving their full potential.

Results-oriented Recruitment Manager with 10+ years of experience leading and developing high-performing talent acquisition teams to meet strategic hiring goals. Proven expertise in designing and executing effective recruitment strategies, managing robust candidate pipelines, and optimizing hiring processes for efficiency and quality. Skilled in end-to-end talent acquisition, stakeholder management, and offer negotiation. Recognized for strong leadership, communication with a consistent track record of driving successful hiring initiatives


Results-driven IT professional with TCS experience, excelling in incident and change management. Demonstrated expertise in deploying applications and analyzing IT problems, enhancing operational efficiency. Skilled in ITSM tools and data analysis, with strong quantitative abilities to resolve issues swiftly, minimizing downtime and maximizing productivity.

Motivated and detail-oriented Business Analyst graduate with a strong foundation in data analysis, business processes, and requirements gathering. Eager to apply analytical and problem-solving skills to support decision-making and contribute to organizational success. Seeking an entry-level opportunity to grow in a dynamic business environment and learn from experienced professionals.

Highly motivated and skilled Software Engineer with 2 years of experience specializing in Java QA Automation. Demonstrated proficiency in developing and maintaining automated test scripts using Java, Selenium WebDriver, and TestNG framework. Proven ability to collaborate effectively with QA analysts and developers to design, execute, and enhance test cases. Experienced in integrating automated tests into CI/CD pipelines using Jenkins and CircleCI CI/CD. Strong track record of identifying, reporting, and tracking software defects using JIRA.. Collaborative team player with excellent communication skills, able to collaborate with cross-functional teams to understand and fulfill project requirements. Contributed significantly to multiple projects, including enhancing an e-commerce websites , travel domain applications, and ensuring the quality of an OTT streaming apps. Excited to continue leveraging my skills and experience to drive quality and innovation in software development.
Professional in quality assurance automation with history of enhancing software testing environments and ensuring high standards of product release. Demonstrated ability to develop and execute comprehensive test plans that improve efficiency and accuracy. Committed to teamwork and adaptable to evolving project requirements, proficient in scripting and debugging automated tests.
Skilled QA professional with strong expertise in automation testing, scripting, and test framework development. Proven track record in improving product quality through rigorous testing methodologies and effective problem-solving. Known for adaptability, collaboration, and achieving results in dynamic environments. Proficient in tools like Selenium, JUnit, and Jenkins, with focus on continuous integration and delivery.


  Hands on 3+ years of experience in Extract, Transform & Load (ETL) development using SQL Server Integration Services (SSIS)
  Expertise in Automating SSIS packages through TaskScheduler/Autosys/Control-M
  Worked on migration of On-Prem SQL Server, Oracle DB to AWS RDS
  Experience designing and building web environments on AWS, which includes working with services like EC2 and ELB.
  Hands on experience on different database like MS-SQL, Oracle, Sybase.
  Having 3 years of IT Experience in Database Design,T-SQL, Development and business intelligence of Microsoft SQL Server 2008/2016.
  Worked on Microsoft SQL Server 2008/2016 in Development, Test and Production Environments in banking domain.


Dynamic project leader with extensive experience at Uttam Galva Metallics Limited, specializing in complete project engineering and automation. Proven track record in enhancing productivity through successful revamps and commissioning of complex systems. Proficient in advanced MS Excel and skilled in stakeholder communication, driving projects to exceed goals and improve operational efficiency.

Experienced software developer with a strong background in software development, consistently contributing to the success of various projects. Skilled in developing applications that improve user experience and optimize processes. Known for problem-solving skills and proficiency in coding languages, delivering top-notch solutions.

Dedicated professional committed to leveraging skills for organizational growth, enhancement, and profitability

Results-driven Project Manager and Certified Scrum Master (CSM) with four years of experience overseeing complex projects using software and analytics tools. Expertise in project planning, budgeting, scheduling, and risk management to ensure projects are delivered on time and within budget, even for large-scale initiatives. Strong communicator with a focus on stakeholder engagement, and resource allocation to align projects with business objectives. Skilled in process optimization and fostering collaboration across teams for smooth project execution. Proficient in tools like JIRA, Confluence, and Trello, with a strong foundation in project management, leadership, and team coordination.

Dynamic Regulatory Portfolio Manager at Bristol Myers Squibb with a proven track record in strategic planning and team leadership. Enhanced customer satisfaction through effective conflict resolution and streamlined operations, achieving significant cost savings. Adept at cross-functional teamwork and performance management, fostering a culture of continuous improvement and innovation.

Results-driven data professional with a strong foundation in data science and data analytics, skilled in SQL, Python, and advanced techniques in data visualization and modeling.

Software Engineer with expertise in Node.js and Angular, delivering innovative solutions that increased user retention by 25% at Incrust Software Pvt Ltd. Skilled in deploying scalable AWS infrastructure and fostering collaboration among cross-functional teams to ensure project success.

Results-driven Derivatives Trader and Team Lead with 4 years of experience in Indian equity and derivatives markets. Specialized in arbitrage, strangle, straddle, and covered call strategies. Currently leading a trading desk, overseeing capital deployment, strategy execution, and team performance in a fast-paced trading environment.

Detail-oriented professional with 9 years of experience in Catalog Management, and a strong foundation in Data Analytics. Skilled in product data creation, classification, and lifecycle management. Proficient in Excel, SQL, Power BI, and Python, with a growing passion for turning raw data into meaningful insights. Able to combine catalog expertise with analytical tools to drive efficiency and informed business decisions.

Qualified Chartered Accountant with 3 years of hands on experience in Auditing, Accounting, Taxation and Finance.

IT professional with 18 years of experience specializing in master data, quality testing. Extensive background in SAP MM (Functional & Technical) with over 15 years of hands-on experience. Proficient in SAP data migration within ERP and S4 HANA, including expertise in SAP MDM, Customer Master, Vendor Master, and Material Master. Proven track record of successful life cycle implementations and rollouts for various business processes. Strong integration knowledge with modules like FI, SD, PP, and QM, coupled with a deep understanding of Migration Cockpit and ETL methodology. Exceptional analytical skills, problem-solving abilities, and effective communication across all levels of SAP experience. Demonstrated leadership qualities, organizational prowess, and adeptness at working collaboratively in high-pressure team environments.

Accomplished Sr Support Escalation Engineer at Microsoft, renowned for driving product improvements and boosting customer satisfaction by 35%. Expert in escalation management and technical troubleshooting, with a strong focus on leadership and customer advocacy. Proficient in HTML/CSS and JavaScript, consistently surpassing Service Level Agreements through innovative solutions and strategic case management.

Dynamic Relationship Manager with a proven track record, excelling in client acquisition and relationship building. Expert in investment planning, and adept at resolving complex customer issues, enhancing engagement, and driving retention strategies. Recognized for delivering exceptional service, and maintaining meticulous database records to support business growth. Seasoned financial manager with broad experience in budgeting, forecasting, and strategic planning.

Experienced Integrated QA Engineer at Samsung Semiconductor specializing in electronics and communication. Skilled in validating crucial PDK components and automating verification processes for increased efficiency. Proficient in CDS validation, LVS verification, Spice simulations, Parasitic extractions, and developing effective testing solutions. Recognized for innovation and quality improvements in semiconductor design flows with SPOT Awards for outstanding achievements.

Motivated, diligent and responsible seeking an opportunity to work with the leading organization in hospitality Industry.
Sharp and energetic travel agent successful at troubleshooting and handling customer support quickly. Bilingual and well-traveled with active listening and interpersonal skills.

Dynamic Salesforce Admin and Developer with over 3.3 years of experience in Apex programming, Lightning Web Components (LWC), and process automation. Proven ability to integrate third-party systems using REST APIs, and manage data migration with Data Loader. Skilled in customizing Salesforce objects, workflows, and security settings to improve user experience and business efficiency. Passionate about delivering scalable solutions, and collaborating with cross-functional teams in fast-paced environments.

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