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Dedicated, highly motivated and experienced Customer Service Support Manager with over ten (10) years of experience in building/setting up processes and strategies ensuring exceptional customer satisfaction and driving business growth. Skilled in communication, customer service, coaching, leadership, training and development, workforce planning and scheduling and performance management. Proficient in Google apps, Salesforce, Zendesk, Freshdesk, Freshchat, Jira, Drift, Microsoft Office applications and Microsoft Excel. Proactive and adaptable with a positive attitude and a quick learner.

Experienced SAP Basis Consultant with a strong track record in managing SAP and IT products for diverse clients of all sizes. Proficient in overseeing the entire product lifecycle, from installation to end-of-life processes. Provides hands-on technical support and remote training services to ensure smooth operations for clients.

Software engineer with 8 years of experience in developing high-performance products. Expertise in designing and implementing web applications, microservices, and distributed systems. Committed to delivering efficient solutions and enhancing technological standards.

Passionate educator and aspiring developer who finds joy in making complex concepts simple and accessible. Through teaching 9th and 10th-grade students, I've developed strong communication skills and learned the art of patience—qualities that translate beautifully into collaborative work environments. My journey into technology has been driven by curiosity and a love for problem-solving, progressing from basic web development to modern frameworks like React and TypeScript.
I thrive in team settings where I can contribute meaningfully, while learning from others. Whether it's helping students grasp difficult math concepts, or collaborating on software projects, I believe in creating supportive environments where everyone can succeed. I'm eager to bring my blend of teaching experience, technical skills, and genuine enthusiasm for growth to any role that values collaboration, learning, and making a positive impact.

Top-Notch, highly skilled software engineer, Depth knowledge in algorithms design, Data structures, problem solving, Proficient in both high-level design (HLD) and low-level design (LLD). Excellent coding skills in java with a proven track record of delivering high-quality, efficient, and maintainable code.

Motivated business professional bringing 4 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating, and supporting staff members.
Results-driven HUF with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.

 Experienced Merchandising Manager with a proven track record of driving sales growth and enhancing profitability for luxury brands. Known for strategic thinking and the abilityto develop and implement effective merchandising strategies, coupled with strong analytical skills to achieve and exceed business goals. 

Cloud solutions and technology leader with 16 years of experience in designing and managing cloud infrastructure and IT operations. Demonstrated ability to enhance team performance and meet customer service targets aligned with business objectives. Focused on optimizing procedures and maximizing productivity through effective collaboration. Strong planning and organizational skills support decisive leadership in technology initiatives.

experience in creating cross-platform mobile applications.
- Proven expertise in building high-performance, scalable, and cross-platform solutions for iOS and Android platforms.
- Adept at collaborating with cross-functional teams and clients to deliver robust and user-friendly applications.
- Seeking a challenging position to leverage my advanced skills in React Native development, along with a passion for staying abreast of emerging technologies, to contribute to the success of a dynamic development team.Proficient in JavaScript(ES5,ES6), React Native, Redux, and related libraries.
- Strong knowledge of mobile app architecture, performance optimization, and best practices.
- Demonstrated ability to collaborate with cross-functional teams, including designers and backend developers.
- Excellent problem-solving and debugging skills.
- Dedicated and highly skilled Full stack Developer with 7 years of

Professional with 5 years of experience in PEGA PRPC tool, focusing on designing and implementing solutions such as Flow Actions, Flows, and Sections. Skilled in developing Activities, Reports, and Data Transforms to optimize data manipulation and process execution. Proficient in using debugging tools like Tracer, Clipboard, and Live UI for effective troubleshooting. Demonstrated strong collaboration in Agile projects, consistently delivering quality outcomes on schedule.

Motivated Project Manager with 14 years of experience controlling all stages of projects from inception through monitoring and closing, exceeding expectations of being on time and on budget. Considerable client-facing project experience has driven commitment to beneficiaries satisfaction. Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.

Food science and technology professional with 4 years of experience in research and development. Gained expertise during a 1-year traineeship at Deccan Colors and Chemicals, specializing in documentation and application processes. Presently employed as Sampling Executive at Avon Flavor Pvt. Ltd, enhancing product offerings in the Seasonings R&D sector.

Experienced professional with over 8 years in Java and related applications. Strong grasp of the software development life cycle. Solid foundation in Oracle Database. Exceptional time management, logical thinking, and problem-solving skills.

Accomplished legal professional with a strong background in litigation, research, case management, and Provisional Sanad. Recognized for promoting collaboration and facilitating effective communication to encourage seamless team integration and reliable support in legal settings. Possessing a versatile and adaptable skill set, including critical thinking and analytical abilities. Prepared to deliver impactful results in a fast-paced legal landscape.

Experienced software tester with 12 years of industry experience across web-based, client-server, and mobile platforms. Specializing in banking, specifically TAFJ, with expertise in T24, multiple application server architectures, XML drivers, OFS, database conversion, and T24 upgrades. Skilled in creating and maintaining T24 environments and databases using Scaled Agile Framework (SAFe) and Waterfall model. Proficient in functional testing, automation tools like Selenium WebDriver and JMeter, build automation tools like Maven, and continuous integration tools like Jenkins. Strong ability to write SQL queries for backend data validations. Committed to making immediate contributions to corporate goals with a self-motivated and ethical work approach.

A proactive and dedicated graduate seeking to begin a successful career in a growth-oriented organization. I have developed strong analytical, statistical, and problem-solving skills through my academic training and hands-on projects. I am committed to contributing effectively as part of a team and continuously enhancing my knowledge to deliver high-quality results and support organizational goals.

Experienced and recently promoted Advanced System Administrator with a strong background in infrastructure management, patching, and security operations. Demonstrated expertise across firewall, virtualization, and endpoint technologies. Proven ability to manage complex systems, respond to critical incidents, and support enterprise IT environments using leading tools and platforms. Known for logical problem-solving, accountability, and team collaboration.

Process Associate with nearly three years of experience in enhancing operational efficiency and ensuring regulatory compliance. Skilled in data analysis, due diligence, and project management, effectively identifying and resolving complex operational challenges. Demonstrated adaptability in diverse environments while managing multiple projects to maintain high-quality standards. Committed to continuous improvement and delivering exceptional results in fast-paced settings, contributing to team success and organizational goals.

Dynamic IT Support Consultant with a proven track record at Capgemini, excelling in technical troubleshooting and customer service. Expert in Active Directory management and network administration, I effectively reduced client downtime through proactive issue resolution. Committed to enhancing system performance and delivering high-quality support, ensuring optimal user experiences.

Experienced .NET Developer with 6+ years specializing in ASP.NET MVC, C#, VB, Web API, and scheduling systems in insurance and hospitality industries. Skilled in designing, developing, and maintaining complex applications with emphasis on service architecture, premium calculation systems, and portal integration projects. Collaborates with cross-functional teams to deliver high-quality solutions meeting client needs and optimizing business processes.

A communications student specializing in brand strategy, advertising, and consumer behavior, with a background in psychology that enhances data-driven marketing insights. Skilled in digital marketing, market research, and brand positioning, with hands-on experience in crafting advertising campaigns and consumer engagement strategies. Currently hold a BBA in Communications with practical exposure to branding, market research, and social media strategy. Passionate about developing impactful marketing solutions for brands.

Motivated and communicative BCA graduate with a keen interest in the BPO industry. Possess strong interpersonal skills, ability to handle customer queries effectively, and a commitment to delivering excellent service. Proven team player with experience in internships involving communication and coordination. Ready to contribute to customer support and service excellence in a reputed organization.

 Dynamic and results-driven credit risk professional with over 10 years of experience in underwriting, credit policy formulation, and portfolio risk management within leading NBFCs. Proven expertise in leveraging analytics, stakeholder management, and strategic thinking to drive business growth, operational efficiency, and risk mitigation. Adept at leading cross-functional teams and managing high-impact projects across retail and consumer finance segments. 

Brings solid foundation in analytical thinking and problem-solving. Demonstrates effective communication and teamwork skills. Proven track record of quickly adapting to new tasks and environments. Committed to maintaining high standards and ensuring quality in every assignment.

Dynamic professional with a proven track record at Prometric Testing Pvt. Ltd, excelling in team leadership and business analysis. Developed customized testing solutions, enhancing client satisfaction and establishing a robust safety culture. Skilled in scheduling coordination and quality assurance, driving performance metrics to support strategic decision-making. Seeking a position in an organization that values my hard work and dedication towards my work.

Goal-focused Accountant with record of accurate reporting and budget management. Offering 4 years of experience handling finances for 4 locations. Processed payroll, budgets, reports, audits, journals, expenditures and payments. Diligently maintains latest training on tax regulations and legal issues impacting financial operations.

A. Premkumar
S/O, S. Ashokan,
Asiriyar Colony,
Perambur,
Chennai 600011.
Phone Number: 909-500-2434, 824-807-9767.
Height: 168 cm.
Weight: 80.

Dynamic and results-driven Senior Business Analyst with extensive expertise in extracting and transforming data to deliver strategic insights.

Experienced in fostering a collaborative work environment through partnering with colleagues to cultivate an engaged and empowering culture. Demonstrated ability to build and sustain relationships with a wide array of stakeholders in fast-paced, ever-changing environments.

Dynamic Health Insurance Claim Processing Incharge at A J Hospital and Research Center, recognized for exceptional communication and problem-solving skills. Proven track record in team management and efficient time management, consistently meeting deadlines in fast-paced environments. Committed to continuous improvement and fostering a collaborative atmosphere.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Solution-oriented and performance-driven professional with comprehensive achievements, leveraging business acumen across diverse cultures and strategic business units. Seeking opportunities in an organization that provides a challenging work environment and allows for growth as a professional and an individual, while achieving its goals.

Dynamic finance professional with extensive experience at House of Kieraya Limited, excelling in financial analysis and compliance auditing. Proven track record in negotiating payment terms and implementing process automation, enhancing cash flow and operational efficiency. Adept at stakeholder management and problem-solving, ensuring accuracy and compliance in all financial transactions.

Dynamic Technical Program Manager with a proven track record at Oracle, excelling in Agile program execution and stakeholder management. Spearheaded initiatives that enhanced on-time delivery by 35%, while fostering cross-team collaboration. Proficient in JIRA management and committed to continuous process improvements, ensuring alignment with organizational goals.

Finance and Taxation Expert with over 1.5 years of experience in indirect taxation and GST compliance. Proficient in GSTR-1, GSTR-3B, and GSTR-9 filings, as well as financial auditing and regulatory reporting. Utilizes SAP (FICO), Tally Prime, and Advanced Excel to enhance financial analysis, achieving a 30% boost in efficiency and reduced compliance errors. Looking for a Tax Analyst or Compliance Specialist position to leverage expertise in financial compliance and risk management.

Experienced Microsoft 365 Engineer adept at addressing intricate technical challenges to elevate customer experience. Skilled in swiftly resolving critical escalations and implementing impactful solutions. Proficient troubleshooter with strong communication abilities, ensuring seamless problem resolution.

IT professional with 7.7 years of experience in Functional and Database Testing, focusing on E-commerce and healthcare domains. Experienced in multiple SDLC methodologies, including Waterfall and Agile, and proficient in defect tracking tools like JIRA and TFS. Demonstrated ability in API Testing with POSTMAN and in creating Software Requirement Specifications and test cases in QMETRICS. Familiar with TOSCA for codeless scripting and skilled in Selenium for automation.

Results driven HR Professional with over 10 years of experience in leading recruitment strategies across diverse industries. Proven track record in developing and implementing innovative sourcing techniques that attract top talent. Skilled in end to end recruitment life-cycle including Lateral hiring, Leadership hiring, Bulk hiring, Campus hiring, employer branding initiatives, negotiation and vendor management.

Senior Software Developer with extensive experience in custom module development and team mentoring. Enhanced software functionality and optimized website performance while maintaining application security. Skilled in analyzing customer requirements to deliver tailored solutions and drive project success through cross-functional collaboration. Background includes several years of creating and implementing scalable, high-availability online systems for diverse clients.

Cabin Crew Member recognized for exceptional productivity and efficiency in task execution. Expertise in safety protocol adherence, emergency response, and delivering outstanding customer service. Strong communication, teamwork, and adaptability skills contribute to passenger satisfaction and safety on all flights.

Customer support executive with expertise in customer support and online reputation management. Proven ability to enhance customer satisfaction and brand reputation through effective communication and problem-solving. Skilled in resolving queries across digital platforms while maintaining a positive brand image.

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