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Agile and action-oriented professional with over 6+ years of progressive experience in Operations, Customer Escalation Management and Sales Operations.
Adroit at keeping a customer-first approach with fast and seamless escalation resolution through handling an average of 100 customer escalations per month, achieving a 95% first contact resolution rate.
Proven track record in leading Customer Support teams, delegating tasks and responsibilities to multiple teams and conducting performance evaluations, resulting in a 25% increase in overall team productivity.
Proven track record of delegating targeted responsibilities to sales and customer success teams, overseeing their performance metrics, and adeptly handling customer inquiries and complaints.
Strong Knowledge and experience in Operational Metrics (Quality scores, maintaining SLA, Attrition management).

Experienced AWS Data Engineer with five years of experiences in optimizing computing performance on the AWS cloud. Proficient in developing ETL processes, security protocols and CloudFormation templates for all AWS environments. Reducing operating costs, increasing storage capabilities, decreasing latency time and error rates and improving system performance.

I am a creative, skilled, and accomplished Content Writer with extensive experience producing diverse content for various websites. My expertise spans multiple industries, including AI, aerospace, and technology, where I have consistently delivered high-quality, engaging content under tight guidelines.
My writing not only captivates readers but also aligns with their perspectives, ensuring maximum engagement and relevance. I take pride in understanding the unique needs of each audience, tailoring my content to resonate deeply with them. This approach has been instrumental in keeping websites updated with fresh, compelling material that drives traffic and fosters loyalty.
I work closely with SEO teams to integrate best practices into my writing, enhancing search engine visibility and organic reach. My ability to blend creativity with strategic SEO knowledge has proven successful in boosting website performance and achieving business objectives.
In addition to my technical and business writing skills, I have a strong background in managing content calendars, meeting deadlines, and maintaining a consistent brand voice across all platforms. My commitment to excellence and passion for storytelling makes me a valuable asset to any content-driven project.

 Experienced Change Management Lead at British Telecom, adept at driving transformations and improving efficiency. 

Seasoned Senior Software Engineer adept at leading cross-functional teams. Remarkable relationship building, decision making and communication skills. Known for best-in-class development and collaboration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Hardworking transportation professional offering several years of experience overseeing deliveries. Highly organized and proactive with in-depth understanding of customer relations and project management strategies. Analytical and critical thinker with a remarkable work ethic.

Ambitious Individual aiming to leverage 12 years of expertise in spearheading business solutions to optimize organizational performance. Organized, dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented software developer with internship experience in Full-stack developer, specializing in application development for automated certificate and pay slip generation. Demonstrated ability to streamline processes and enhance efficiency through innovative solutions.

Experienced executive with demonstrated ability to successfully lead a large multilocation enterprise, effectively manage budgets, drive projects, develop associates, improve quality, enhance productivity and meet service level agreements. Career record reflects a customer-focused, proactive, goaloriented and results-driven style that has been instrumental in helping businesses meet their financial objectives and significantly improve their key business metrics. Driven operations associate promoting a several-year career handling logistics management responsibilities successfully. A self-motivated professional known for prioritizing tasks and having excellent time management skills. Ready for a new position that involves overseeing various duties in a fast-paced setting.

Detail-oriented undergraduate student pursuing a degree in Instrumentation and Control Engineering at L.D. College of Engineering. Proficient in industry-standard tools such as MATLAB, Simulink, and LabView. Passionate about optimizing control systems to improve efficiency and reliability. Known for confidence, hard work, and strong teamwork skills. Seeking a full-time position that offers professional challenges, utilizing interpersonal skills, excellent time management, and problem-solving abilities.

Customer handling experience
Knowledge of excel
Good knowledge of motorcycle

Dedicated Application Developer and tester with 3 years of experience adept at creating new Products, Features in Claims Intake & Workflow for Medical clients. Knowledgeable in product configuration. Endlessly adaptable to suit ongoing business needs, personnel strengths and development challenges.

Hardworking professional experienced in Application packaging and ready for challenging assignments. Reliable in completing quality work and exceeding expectations. Always seeking new and improved strategies to achieve objectives.
As an Application Packager, I was involved in configuring and repackaging the Installation Program (Package) according to the customer needs and requirements to standardize the installation routine and to support the client standards and distribution methods.

Human Resources professional with progressive thinking and vigour to drive results.Demonstrates strong ability to work effectively under pressure and adapt to evolving challenges. Committed to continuous learning, growth, and excellence.

Employee-focused Human Resources Management as a fresher of experience driving executive-level HR decisions and implementing sweeping policies. Highly collaborative leader with balanced coordination of desired human resources deliverables and stakeholder needs. Effective gauge of individual and departmental progress with consistency in reporting cadence and subsequent accountability system implementation.

Business focused technical professional in ICT Business Analysis, Delivery Analyst and System Analyst work; Project management and coordination role along with IDT advisor role recently and worked with well-known organizations in India & US. Presently associated with Shell as IDT Advisor in JV excellence space. MBA in University of California USA with PMP certified professional.

Adept at leading front-end development projects, significantly enhanced mobile responsiveness and project delivery speed by adopting agile methodologies and mastering React JS and Next JS. Strong communication skills facilitated seamless team collaboration and mentorship, driving innovative solutions and achieving notable efficiency improvements in web application development.

Proven ability to quickly learn new concepts and technologies, with a passion for leveraging technical skills to solve problems efficiently. Excellent communication and teamwork abilities honed through academic projects and collaborative activities.

8.5 years experienced QA Analyst with experience in ETL Testing,Data migration testing, Bigdata testing and software testing. Solid experience with data models, identification target mapping and testing schemas. Possesses extensive knowledge of transformation rules verification processes and data sample comparisons. I would like to work in a creative environment in sync with technology which offers me an opportunity and professional growth. Having experience as a business analyst role for Data warehousing/Data servicing projects.

A focused Finance officer with over 12 years of experience in administering the entire gamut of accounting functions. Adept at managing budgets, payroll, invoicing and general accounting functions. Instrumental in keeping business operations fully compliant and working within budgetary guidelines.


A versatile, organized, adaptable and detailed oriented Finance Professional possessing analytical skills and ability to manage financial projects. Moving forward to transition towards financial planning and analysis in order to enable capitalize the knowledge and work experience.

Trustworthy Jr. Executive with 5 years of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines. Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. To obtain employment and experiential opportunities in business, industry, academia for students in all programs of the college. To counsel, prepare and enhance hiring potential of students, new graduates into the job market. To assist in the internships and placement of students.

Professionally, Senior Analyst with 5 years of experience in Financial and Investment Banking along with client service handling and CSR events, Aim is to upgrade into a Great Leader in an organization with good Communication and Business skill.
Passionately, A Motivational Speaker and Soft skill Trainer for corporate, colleges and other institutions.
Finally, being Human

Driven Engineer with proven expertise in Global Production Engineering at KK Wind Solutions Pvt Ltd, specializing in ERP (D365) and Documentation creation. Excelled in developing digital work instructions and model stations, showcasing strong SOLIDWORKS and project management skills. Achieved significant process optimizations, demonstrating a keen ability to innovate and lead in high-stakes environments.

Mechanical Engineer with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Energetic individual with outstanding interpersonal, analytical and critical thinking skills. Poised to build valuable experience and ready to contribute to team success with administrative and project management support.

To build career in a growing organization, where I can get the opportunities to prove my abilities by accepting challenges.

Passionate and Detail-oriented Game Tester with 2.7 years of experience in game testing. Clear understanding of quality assurance and Proven track record in identifying bugs, performing troubleshooting, and ensuring the highest quality of gameplay. Strong analytical and problem-solving skills, with a passion for improving user experience in gaming.

Currently working as Business process analyst for a BU with 800+ resources. Previously worked as a PMO professional handling operational aspects of a Program/Portfolio comprising of multiple customer accounts and 250+ resources. Being an Analytics and Visualization enthusiast, my primary interests are MIS reporting and working with data. Also currently extending hands into process automations.

With three years of experience as a Post Graduate Teacher (PGT) in Sports, I bring a proven track record of promoting a positive learning environment that emphasizes socialization, sportsmanship, and teamwork. Through engaging curriculum development, personalized coaching, and active community involvement, I have nurtured students' athletic abilities while instilling values of respect, collaboration, and fair play. I am eager to continue my journey as a Physical Education Teacher, utilizing my talent and knowledge to inspire students to lead healthy, active lifestyles and excel both on and off the field.

Experienced Management Trainee successful at adapting to changing conditions and efficiently learning new processes. Performance-driven and responsible leader passionate about driving growth and improvements across the board. Brings disciplined approach to in-store operations management.

Dynamic and results-driven Marketing Operations Manager with over four years of experience driving marketing strategies and operations. Experienced in CRM management and integration, ensuring seamless customer journey tracking and engagement. Adept at coordinating with sales operations, product, and creative teams to deliver integrated marketing solutions.

Skilled and result-oriented Software Engineer ,complex problem-solver skilled in reviewing, fixing and improving code to maximize product performance and usability. Bringing 4 years of software development and management experience.

As a seasoned full stack developer with more than 13 years of experience in crafting user-centric web applications, I possess expertise across a diverse range of technologies. My proficiency encompasses React JS, Next.js, GraphQL, Tailwind, Material UI, Node JS, HTML, CSS, Strapi, and Cypress. Throughout my career, I've consistently demonstrated a track record of elevating both performance and user experience within web applications, underlining my commitment to delivering impactful solutions.I Am a senior full stack developer with over 13 years of experience in developing customer-facing web applications. I am proﬁcient in a variety of technologies, including React JS, Next.js, GraphQL, Material UI, Node JS, HTML, CSS, Strapi, and Cypress. I have a proven track record of success in improving the performance and user experience of web applications. Respectful self-motivator gifted at finding reliable solutions for software issues.

To work in a highly motivated environment involving job satisfaction,
opportunity to learn and grow by utilising my knowledge
eﬀectively.

Experienced in fast-paced environments and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

To associate myself with a dynamic organization which will enable me to apply my educational and creative skills and prove to be an asset to it and have the opportunity to serve the organization to my best.

A determined master's in pharmacy student with a motivation for improving healthcare outcomes through innovative pharmaceutical approaches. Eager to leverage academic knowledge, practical experiences, and strong analytical skills to contribute effectively to research and development within the pharmaceutical industry. Seeking opportunities for growth and professional development in a dynamic and challenging environment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

I would describe myself as a dedicated, highly organised and self-motivated Project Management Professional, and an engineering graduate, having close to 6 years of professional experience, specializing in IT projects for Web, App and backend Development. I use Agile methods to keep projects on track and teams working together. I'm also a strong communicator who keeps stakeholders informed and manages risks to ensure project wins. I can adapt to changing needs and find ways to continuously improve projects. Plus, I'm comfortable with technical aspects and can solve problems to get the best results. I am a certified Shopify expert for e-commerce brand building. I'm looking for a chance to work on innovative projects and help the company grow.

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