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Organized Team Leader with exceptional ability to build positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Involved in managing various customer support mailboxes and tickets, analyzing trends in customer mail requests and resolving high priority requests.

A results orientated professional with a strong Business Operations Management background, who is now looking for a new and exciting role. Pooja is hands-on and comes to you with a track record for driving successful partnerships and new projects as well as maintaining ongoing business operations. She possesses excellent maturity, poise and judgment, all traits which will allow her to contribute to your continued success and its financial and operational objectives. Right now she would like to join an expanding and ambitious company that is going places.

A recent graduate, working with HSBC as a Software Architect full-time. Seeking part-time opportunities to accelerate my career and generate additional income.

Hardworking ETL Developer/Tester offering 5 years of experience and expertise necessary to take on dynamic and complex Data Warehouse systems. Talented in developing comprehensive approaches to test/develop ETL applications. Strong background in manual testing.
Proven skills in completing black, white box tests.
Fully versed in complete SDLC and has clear understanding of testing/development task using UNIX, SQL and different ETL tools as IICS, Informatica Cloud, Talend, Teradata, IBM Datastage.


Dedicated Corporate Finance associate offering more than 5 years of expertise in financial management. Skillful in leading financial operations such as accounting, financial reporting and auditing. Certified in Investment Banking from The Wall Street School.

Results-oriented business leader with more than 14 years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Offering ability to leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Demonstrated ability to streamline processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven ability to understand customer requirements. Dedicated and hard-working with passion for Big Data.

Career Objective:
Seeking a challenging and progressive career using my professional skills and creative thinking to gain future exposure, strengths and experiences. SAP Certified Development specialist- ABAP for SAP HANA skilled in SAP ABAP along with AMS with a demonstrated history of working in the information technology and service industry. Passionate about business success and customer satisfactory.
Looking for a new role where pro-activeness and dedication are highly valued.

Mentored by industry leaders, I work to improve the public realm & deliver social impact through research and data. As a behavior change strategist, I facilitate the development of impactful programmes and communication strategies. I have designed and implemented research projects at scale, managed teams, clients, and multiple stakeholders. I have extensive experience in customized research, monitoring & evaluation, insight generation and presentation of findings. I specialize in communication & behavior change; offering solutions to clients by way of communication testing, evaluations and strategic inputs in the behavior change domain. I have spent time in board rooms and grassroots working on various development issues. I am an analytical thinker, relentless learner, and an inclusive leader. My passion is understanding people - their beliefs, values, motivations, behaviors and utilizing insights to create solutions that are evidence-based, scalable and sustainable.


  Enthusiastic QA tester with 6.9 years experience , eager to contribute to team success through hard work, attention to detail and excellent testing skills.
  Have worked with multiple UI and API Data Driven frameworks using with Page Object Model as design Pattern.
  Maven Projects, TestNg, Data Providers , Rest Assured , HTTP-Client , Extent Reports , Parallel Testing , Cross browser testing and Selenium Grid Knowledge .
  Creating Jmeter scripts for load testing and sharing across QA teams and dev teams.
  Running Regression and sanity test suites using Jenkins Job before release on production environment.
  Worked with Agile Methodology , Involved in requirement discussions , retrospection meetings ,sprint planning and scrum meetings
  Clear understanding of test scopes , created detailed test plans and identified corner cases and bugs.
  Creating SOP for new features and giving training sessions and demo to new joiners, project managers and different QA team members .
  Given opportunity to work as project manager in Dallas USA twice.
  Awards received - Best Project( twice) and Employee of the month
  Guiding team member and allocating ADO tasks as per the priority.
  Proud team player focused on achieving project objectives with speed and accuracy.



  Hands-on expertise in heading overall project management activities right from the requirement gathering stage to the final deployment on client’s server.
  Ability to work effectively with individuals at all levels and in all functional areas.
  Managing multiple projects using SCRUM, creating sprint plans, backlogs.
  Carried out detailed planning and scheduling to ensure seamless delivery of projects.
  Coordinating with the customers for business process analysis and understanding technical & functional specifications.
  Held review meetings and monitored the progress of the project as per schedule, and ensured timely completion and delivery of the project.
  Reducing the schedule and cost overrun by close coordination with clients, giving demos to client and monitoring team members.


Cloud Solution Architect with 11 Years of experience in managing cloud infrastructure and system administration, integrating AWS cloud-based infrastructure components, and developing automation solutions. Currently Employed with Citicorp Services India Private Limited(CITIBANK) as a Senior Business IT Analyst based out in Chennai, India.

Data Professional and SAP SD Consultant with over 2.8 years of successful experience. Recognized consistently for performance excellence and contributions to success. Strengths in Python, SQL and Deep Learning backed by training in Data Science.

Determined and responsible Deputy Manager with more than 2 years of experience in the chemical industry and more than 1 year experience in the construction industry . Focused on smoothly overseeing new product development ,marketing, relationship selling, strategy development, vendor management, business process excellence. Effectively balance targets with resources and optimize long-term success.

Highly organized individual with more than 3 years working as Assistant Project Manager for tier 1 companies. Experienced in database administration and committed to providing outstanding client service and support. Confident Assistant Project Manager with demonstrated skills in Project Management and People Management. Highly effective at tackling multiple tasks at once and working with lots of different personalities.

Influential and highly seasoned IT management Professional with 17 years of achievements in leveraging technology and operations to drive Managed services program across the globe. Target oriented customer centric approach with proven expertise in Service Delivery, Operations Management, Program Management, Process design and Transformation. Strong leadership skills combined with effective interpersonal skills focused on building strong relationships with peers as well as clients. A change agent and Leader to drive Initiative to produce positive, progressive business value / result.
Professional Summary:

  Highly effective digital leadership, delivering large-scale global engagements, managed services, program management and transformation to improve services.
  Leverages a unique mix of strategical, tactical and analytical expertise, consistently exceeding performance goals by aligning the effort of strong teams with organizational objectives.
  Pioneering experience in the functional areas of Collaboration Platform, Intranet Portal, Enterprise Content Management, Knowledge Management, Integrations using SharePoint Technology
  Incisive acumen in growing business footprint and improving revenue & bottom line by winning proposals
  Pioneered Service delivery & Operations of complex solutions, supported by large sized multi-technology teams of size up-to +150
  Delivered excellent results in exceeding quality of service commitments and in resolving complex & critical issues within agreed SLA
  People-friendly, collaborative & approachable with strong planning, interpersonal, analytical, problem solving & facilitating skills
  Ability to identify and implementing highly effective and innovative solutions to complex and vexing problems
  Balancing longer term strategy and short-term tactics to build the business
  Building high-performing teams and the right culture to deliver business results and drive innovation
  Develop and implement shared services strategies, evangelize and drive value from shared service provisions
  Strong leader & team player, effectively manage team efforts and assess and integrate the skills and strengths of individuals and teams for project success
  Build credibility, establish rapport and maintain communication with stakeholders at multiple levels and managing relationship.
  Well versed with project financials and business development within and new engagements.
  Adept at defining, leading and driving program execution effectively, through the implementation of several management dynamics including Strategic Execution Plans, Resource Allocation, Team Management, Performance Monitoring/ Supervision, Progress Reviews, Training & Development.

Professional Experience:

  Spearheading managed services program for Enterprise Content Management suite of applications including GxP, SOCA and Validated catering Regulatory, Clinical, R&D IT, Manufacturing, Quality, Commercial IT, Group & Support functions LOB for a Swiss based healthcare customer worth USD 9 MN annually.
  Responsible to drive delivery excellence and industrialization services for digital collaboration technology stack across life science and healthcare customers.
  Profound knowledge on the various lifecycle of an engagement right from setting up Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement.
  Hands on delivering large complex programs involving multi-vendor transitions, change management, transforming strategies into results, building high performing teams, while maintaining mission critical operations.
  Deploying organization change initiatives across business units; collaborating with line & enabling functions for smooth deployment of solutions.
  Defining service standards and guidelines that serve as benchmark for excellent service delivery; driving continuous implementation of changes at process level.
  Reducing the turnaround time and overall IT Total Cost of Ownership (TCO), through process improvements and automation.
  Financial Management – Managing end-to-end financial responsibility to maintain profitability margin, Resource pyramid structure, Onsite-offshore ratio, Productivity, Cost of Delivery, Non-leaner Initiatives (NLI) to improve operation margin for account to meet organization goal.
  Resource management - Building a technically strong & highly motivated workforce. Facilitating career development programs to build new generation leaders.
  Exposure in modern concepts of end-to-end project planning and implementation from scoping, to activity sequencing, effort & cost estimation, risk analysis to quality management.
  Demonstrated expertise in operational service delivery management in an international environment catering to Global Clients in USA, UK, Europe, APAC and India.
  Adroit at setting up support operations/model / Service catalogue along with defining SLA in accordance with the organizational mission
  Ensuring transition solution is developed in a way that the project is executable within timelines and budget factor appropriate contingencies / risks in the solution.
  Worked as a Release Manager for SharePoint landscape and handled interactions, execution and rollout with multiple teams (/ vendors) engaged for the customer.
  Strong budget administrative skills backed profitability margins, utilization and well versed in various pricing methodologies, models and Service Credit setup.

Professional Accomplishments:

  Managed and mitigated hostile Knowledge Transition; mediated with multiple vendors, internal team from customer for 300+ applications for a portfolio sized USD 6 MN annually.
  Successfully set up process of handling high severity incidents, escalation mechanism, one-stop governance dashboard, Service catalog and reduced the high volumetric backlog within 2 months of Steady state.
  Accomplished Process standardization of Ticket handling, Change, Release Management and Problem Management steered to elimination of ~30% of base volumetric within short span before contractual year.
  Implemented Operational Demand Management, Business Event Support model, robust Hyper care Support Model & Service Introduction governance
  Skillfully industrialized CSI framework of Automation through ITPA, RPA, Script based; Transformation through Shift Left, application portfolio and license optimization. Delivered USD 2MN savings annually.
  High level of business satisfaction services reflecting in a consistent CSAT score of 95% over the engagement tenure.
  Consistently exceeding “>89” in People Engagement Survey feedback; Positive Impact Areas are Work Culture, Manager Effectiveness, Diversity & Inclusion and R&R.
  Driven the commercial initiative for customers merging all the T&M, Fixed Bid and standalone services delivered from multiple vendors into Managed Services contract thereby reducing TCO by 20% for customer and increasing revenue for organization by USD 3 MN annually through outcome based transaction model and scope monetization.
  Significant Contribution in RFP and RFI responses 100+ AVM proposals valued of USD 60 MN over last 5 years, and converted into WON for more than 75% of them as multi-year MSM contract.


Diligent Nursing professional with demonstrated success in emergency patient care. Agile and responsive to dynamic patient needs and environmental conditions. Team-oriented and reliable with expert healthcare knowledge, clear verbal and written communication skills and sound clinical judgment. Highly skilled Intensive Care Nurse with 01 years of nursing experience. Supported 65-patient with excellent case management and patient care expertise. Certified in Neurology and Trauma Centre with exceptional skill in Department of Neurology.

Ex- Barclays| Ex-Genpact
With 9 years of experience, have honed recruiting skills using various platforms like Portals, Campuses, Social Media, Internal Job Postings and formulating effective strategies & most importantly understanding the hiring needs by collaborating with Hiring Managers. Expertise lies in Legal, Technology, BFSI sector & Leadership hiring. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

My goal is to become associated with a company where i can utilize my skills and gain further experience while enchancing company's productivity and reputation.

Meticulous Software Programmer with over 10 years' experience in analyzing user needs and designing software solutions. Skilled in using problem-solving and critical thinking skills to modify and innovate programs for computer applications.

Dedicated Finance Executive with 3 years of experience in all areas of finance and investment management. Hands-on leader with strong business acumen and analytical mindset to identify and correct underachieving trends. Interested in identifying unique financial opportunities and risks for start-up organizations.

 Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. 


  Serve to Deserve - the phrase coined by me became my principle. Interacting with society with social and financial obligations taught me many learnings more than what i learnt from my books and subjects.
  Enjoying life for me is when my actions becomes the reason for the sigh of relief for the trustees of my life.
  Economic interests of mine is proportionate to my social interests.


With over 20 years of successful experience in Business Development, Relationship Management and Team Management. Recognized consistently for performance excellence and contributions to success in Banking industry.
Always eager to accept challenges and contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Business and Process. Motivated to learn, grow and excel along with the Team.

Results-driven planning and operations management professional with exceptional communication, problem solving and leadership skills. Experienced Production Manager maintaining consistent on-time delivery for customers. Well-organized, proactive and resourceful in dealing with routine and complex production issues.

Hardworking nursing professional bringing 3+ years of experience delivering exceptional care to patients. skilled at maximizing patient comfort and safety while meeting strict cost control standards. Well-organized and forward-thinking in managing patient needs.
Diligent Nursing professional with demonstrated success in emergency patient care. Agile and responsive to dynamic patient needs and environmental conditions. Team-oriented and reliable with expert healthcare knowledge, clear verbal and written communication skills and sound clinical judgment.
Highly skilled Intensive Care Nurse with 1+ years of nursing experience. Supported 1000+ patient with excellent case management and patient care expertise. Certified in CARDIO PULMONARY RESUSCITATION with exceptional skill in FIRST AID

Post-Graduate with specialization in the filed of Finance. Strong analytical & quantitative skills along with problem-solving ability.
Strategic & Analytical finance professional with +3.5 years of experience in financial reporting, analysis & generating accurate reports. Excellent in financial planning, reporting, budget forecasting & management reporting.

Creative and innovative Mechanical Engineer with proven des experience. Skilled in troubleshooting, analysis and developing testing Mechanical Design Engineer with 6 years of experience and training in engineering design creation. Leverages mechanical engineering techniques, drafting designs and industry best practices to consistently accomplish project goals. Determines feasibility, analyzes end-user experiences, and assesses long-term objectives and costs when devising solutions. Talented in transforming detailed technical specifications into efficient, effective and quality designs. Collaborates well with teammates to complete technical projects on time and within budget.

Love data and how it can tell a story. Market research enthusiast delivering advanced analytical work for clients, using statistical analysis on a large array of data to identify brand performance across crossmedia that generate business impact for our clients. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Collaborative with excellent interpersonal and communication skills. Self-motivated with desire to advance professionally as evidenced by continuing education in Analytics domain.

Versatile Team Leader in project management dedicated to boosting company revenue through exceptional leadership and rigorous cost control techniques. Proven success revamping processes and procedures and increasing efficiency and product quality.

A full stack engineer, having passion to explore, learn & work to solve realtime complex problems. Having dynamic software engineering experience & grip over core of engineering. Explored & worked in diverse domains & various technologies.

Detailed professional possessing creative mindset and extroverted personality. Offering over 9-year background in finance field.
Experience in delivering client-focused solutions and managing multiple projects simultaneously. Critical thinking, problem-solving and communication skills.
Seasoned Project Coordinator offering 4 years of experience in office management, project management, and human resource manager. Successful in coordinating meetings and projects, improving policies and procedures, streamlining daily functions and strengthening relationships with colleagues, associates and partners.
Bridging the gaps between the management and the employees of the company.
Marketing planner with proven history of enhancing marketability through progressive electronic marketing tools and effective messaging. Skilled in motivating teams to conceptualize and develop high-performing campaigns. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams.

Experienced, PMP®-earned Technical Manager (Program) with excellent client oversight, issue resolution and cost analysis skills in Development, Management and Operations. Successful at building and maintaining open communication between team members, clients and leadership. Quality-driven, proactive, service-oriented and forward-thinking Technical Manager. Articulate, self-directed and motivational leader well-versed in full project lifecycle for IT/Telecom industry needs, having successful career history comprising more than 15+ years.

Versatile Managing Partner with 6 year track record of maximizing profits by reducing costs and building new revenue streams. Goal oriented and organizational problem solver.

I am currently a final year student pursuing Bachelor's of Statistics. Looking for opportunities in the following fields

  Data Analytics
  Quantitative Research
  Statistics

Projects Undertaken
1) Employee Attrition Analysis Using Logistic Regression
2) Using Parametric and Non-Parametric Methods to cricket data
3) Understanding the auto industry using descriptive statisitcs

Successful marketing leader with proven accomplishments in driving market growth and firm profits. Articulate and driven leader with high energy and engaging personality. Hardworking team builder motivates personnel to maximize performance.

 Experienced Business Advisor Specialist with over 15 years of experience in customer service, e-Publishing, Localization, KPO, BPO and KYC. Excellent reputation for resolving problems and improving customer satisfaction. 

Hardworking Senior Associate enthusiastic about take on exciting new challenges within [News & Video]. Dynamic communicator with disciplined approach.

Determined Full Stack Web Developer lends more than 2 years of expertise in developing projects in fast-paced environments. Knowledgeable of backend and frontend development requirements. In-depth knowledge of .NET Core, Angular, PCF and SQL. Having extensive understanding of different technologies and latest IT trends, eager to contribute to team success through hard work, attention to detail and excellent organizational skills

CSR Expert with over10 years of successful experience in Program Management and audits. Recognized consistently for performance excellence and contributions to success in Consumer goods industry. Strengths in negotiation and backed by training in SA8000, ISO, Lean Management.

Driven and motivated Sales Engineer with exceptional consultative sales skills to help customers solve technical problems. Works in tandem with sales team to exceed customer expectations for functionality, cost-effectiveness, and successful system rollout. Offering strong work ethic and track record of building loyal customer relationships.

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