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Proactive customer service agent with expertise delivering support services and resolving customer complaints. Trained in support software and de-escalation techniques. Clear understanding of customer issues and inquiry routing and training in providing exceptional customer support. Motivated to learn, grow and excel in customer service industry.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.Enthusiastic Full stack developer eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

 Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Able to deliver good quality products within timelines. Able to manage sprints with high say/do ratio. 

Customer-focused Integration Consultant with superior communication skills and expertise in various technical platforms. Understands and meets both client and employer needs and develops highly functional, robust and easy-to-use applications. Excels as hands-on developer and oversees work of software teams.

Spearheaded high-volume sales across multiple geographies and product lines with ambitious and proactive approaches. Natural leader with relationship and team-building expertise devoted to developing staff members, acquiring new customers and closing valuable sales deals. Bringing 2+ years of accomplishment in managing B2B sales.

Results-focused technical person with extensive experience leading motivated, dependable teams. Expertly skilled in project planning and execution in food processing field, communicating and delegating effectively to aid timely, quality completion of proposed projects. Looking for a potential position in a high-growth food industry for betterment of industrial career.


  Expertise in Advance Excel, End to end reporting in Power BI Fair understanding of ETL process, Data Modeling, DAX, Visualizations etc. Analytical and Problem-solving Mind-set Proficient in converting data into information (using Excel & Power BI) which can be used for decision making Real-time dashboard creation in Power BI service preparation of high-quality project deliverables that are valued by the business and present them in such a manner that they are easily understood by project stakeholders Convert analyses into actionable recommendations to drive decisions. Sum, Count, Concatenate, Sum if, Count if, Macros , Sales analysis Gained knowledge of PowerPoint Knowledge of Power Query, Power BI and Macros. An innovative professional with strong analytical, communication, Received Appreciation from Two Organizations Knowledge to create a simple Website, Google Analytics, Adwords , Supermetrics , Data Studio Handson Experience in all concepts regarding Excel Knowledge and Expertise in Relationships Database Management System concepts Understanding of Data Modelling Understanding of Primary Key, Foreign Key, and its concept Analyze Data Insights using Power Bi Handling Measures, Quick Measures, Dax formulas, Key indicator, Star Schema and Snowflake schema concepts in power bi Deep understanding of Relationship cardinality Certified in Power BI Certified in SQL fundamentals Certified in VBA Applications Expertise as Analyst Page 1 of 5 Data Cleaning using ETL tool such as Power Query Power BI Dashboard and Power BI Report Expert Understanding of Row level Security in Power BI Knowledge of Visualization Tools such as Data Studio and Power BI Understanding of Online Marketing What if analysis using Power BI


Dedicated, compassionate, creative and effective teacher with success, providing educational assistance and instruction to various levels of learners. Committed to providing students with necessary tools to achieve academic goals, instilling love of learning, and cooperative teamwork. Student-centric instructor, academic facilitator and motivational coach who embraces challenge of educating young minds through creative and compassionate approach.


  Organized and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking for the best opportunity in an environment where I and my abilities will have valuable utilization in organizational operations. Capable of handling unforeseen changes and to take on challenges to best enhance the organization.  

Goal-oriented Customer Service Manager with 9-years of experience in leadership roles. Detail-focused and driven to help employees succeed in meeting and exceeding sales goals. Charming salesperson skilled in communication and collaboration for best-in-class service. Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty. Brings 9-year background maintaining customer satisfaction and contributing to company success.

Systematic Administrative Assistant with successful experience in fast-paced office settings. Detail-oriented specialist with background coordinating scheduling and record-keeping. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.

Enthusiastic Change Manager with over 6 years of successful experience in Change Management and ITIL processes. Recognized consistently for performance excellence and contributions to success in industry.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of ITIL process and motivated to learn, grow and excel in the industry.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Software tester of 4 years’ experience. Looking for challenging duties in an expert environment that makes use of my analytical, problem-solving abilities, expertise and specialized information, for the mutual development of my career and the business. Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.


  Internationally certified Test Engineer with expertise in functional and non-functional testing processes for implementation, managing and troubleshooting of systems with highly technical software and hardware applications. Builds relationships across organization. Manages complex tasks and teams. Successfully integrating activities across multiple sites and business units. Creates positive and productive atmosphere within highly interactive team environment.
  Comprehensive understanding of all aspects of Software Lifecycle includes Requirement Analysis, Test Planning, Test case Design, Test Execution, and Defect Reporting & Tracking.
  Extensive experience in Functional testing, System testing, Regression testing, Smoke testing in web based applications.
  Well versed with Usability, Functional, System, Regression, Smoke testing.


Looking for a challenging and growth oriented organization, which create learning opportunities as well as provide long-term association towards organizational growth. Dedicated Human Resources professional bringing 7+ years of expertise in recruitment, employee relations and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Driven and decisive with passion for building and retaining highly effective teams.

Results-driven Executive with 10 years of progressive experience in the Edtech Industry. Exceptional leader, change manager, and complex problem solver. Proven skills in operations oversight, policy development, and process improvements.

Organized and independent candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Dedicated supply chain professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance organization delivery
I have 14 years of experience in areas of supply planning, contract manufacturing, packaging material procurement and strategic sourcing

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Looking for an opportunity to secure the position of a Teacher where I can employ all my skills for the benefit of the school. Well skilled, educated followed by internship like to achieve. Good progress in my career through all my best subject knowledge and great teaching efforts.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Analyst with over 1 year and 6 months of experience in finance and sales. Excellent reputation for resolving problems and improving customer satisfaction.

Experienced Sales Professional skillful in monitoring and managing daily business operations with focus on continuous improvement. Being a leader I have always believed in motivating and inspiring my team to be the best. I always believed in interactions with everyone as it is the only and best way to understand, solve and win together as a leader. I am a trustworthy, hard-working, and professional leader who is capable of solving problems under all circumstances.

Done Internship under Manager of JMD Foods as Assistant to the managern with over 6 months of experience in Food Industry. Excellent reputation for resolving problems and improving customer satisfaction.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Market Analyst with experience of more than 5 years in Power BI, MS Office-Excel, Power Point, Google Spread sheets. Proven ability to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with a passion for Research and Data Analysis

Orchestrate effective negotiations to set up sound investments between companies and clients. Skillfully build relationships, solve problems and handle every detail. Experienced in working with alternative securities, assessing risks and employing optimal investment approaches.

A Certified Anti-Money Laundering Expert (CAME), GB and Lean Certified with 12 years of experience in Anti Money Laundering and Fraud Risk Management in Banking & Financial Services Industry.

| KYC | Due Diligence | KYC Periodic Reviews| Quality Metrics | KYC Remediation | Transaction Monitoring | Risk Assessment | Sanctions Screening | OFF Boarding |Middle Office |Change Management

PROFESSIONAL SYNOPSIS:

  Currently associated with Genpact as Manager heading KYC team for performing periodic reviews for Institutional clients
  Comprehensive knowledge of various US & EMEA Regulatory Requirements and guiding team in completing the reviews prior to deadlines
  Seamless Stakeholder Management coordinating with Front office/ Client Contacts for driving business planned for the year
  Manages and directs teams on execution of activities associated with AML Compliance, due diligence, KYC Periodic Reviews, AML Transaction Monitoring, Risk & Materiality assessment, OFAC/Adverse Media Lists/Sanctions Screening, UAT, process reengineering in the field of AML and KYC remediation.
  Oversee work assignment for Due Diligence Leads. Provide status updates to Management specific to On-boarding, DQE, Quality Control & Periodic Review Refresh and other ad-hoc CDD activities.


Tableau Developer experienced in evaluating short-term business needs to support key business goals. 3.4 years of hands-on experience in business intelligence, advanced analytics and data warehousing producing reports. Proficient in natural language processing and opens source technologies Tableau and ETL for high-performance analytics to enhance business results and decision-making.

Resourceful Manager with over 20 years+ of experience in General Insurance Industry offering history of success coordinating and monitoring operations across various departments. Excellent reputation for resolving problems with analytical approach to business planning. Effective leader dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Journalist by choice who has covered India's northeastern states for last 21 years. Has experience and expertise in coordinating, assembling, producing and publishing tailored content. Excellent communication, planning and problem-solving abilities with forward- thinking approach. Track record of obtaining coveted interviews and capturing breaking new stories.

Accomplished Project Manager offering 14+ years of experience in Banking. Successful when leading high-performing teams to sustain product vision, roadmap and business goals. Exceptional technical expertise, leadership and talent for driving stellar, on-target results.

An innovative Senior Software Engineer with 6 years of experience in credit /debit Card Payments and Fintech Industry.

  A results- oriented 4.5 Years of experience in development as a SQL Developer with Agile modularity and BFSI work experience.
  Hands-on Experience in Database and expertise on MS- SQL,T-SQL ,Oracle, TSYS – Prime, Prime Job Admin, Prime Parameters, Prime Template, Prime CTL.
  Hands on experience with optimization using Algorithm, ETL, Data warehousing and working on Scripting Languages.
Experience gathering project requirements from client and develop
  Ability to handle Production Support related Issues post deployment.
Easily communicates complex technical requirements to non-technical stakeholders.


 Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service. Accomplished Account Executive successfully driving growth by identifying and developing sales leads to enhance business. Knowledgeable about accounts & finance and skilled in cultivating productive customer relationships. Over 4.5 years of experience driving sales and market share.  Handling Taxation which is related to Direct taxation & indirect taxation i.e GST monthly returns, Annual returns, TDS & TCS, Payroll , ESI, PF etc. 

To work with the team in a challenging environment, with maximum utilization of my skills and knowledge for continuous improvement and achievement for the vision of the company .Comfort in manipulating and analyzing complex, high-dimensionality data from varying data sources. Also have working Knowledge on Power Bi, SQL, VBA in beginner level.

Experienced QA Automation Engineer with over 2.5 years of experience in IT Industry. Quality-focused QA Automation Engineer known for integrating new, more efficient approaches to achieving production and development goals. Proponent of Agile methodology of constant improvement through fully examining end-to-end operations. Tireless creator of innovative approaches to shortening test times and improving result values. Dedicated QA and test engineer with extensive technical experience in developing test automation tools and executing QA engineering procedures.

Versatile AWS DevOps Engineer & Solution Architect spent 9 years developing the skills to increase velocity, reliability, and quality for EduTech vertical with a high focus on security. Hands on experience in attaching/ automating & optimizing mission critical deployments over large infrastructure. Proficient with configuration management tools, CI/CD Pipeline Jenkins, Puppet, Docker, Terraform, Prometheus, Kafka-CDC, Autoscaling, Robust Monitoring, Disaster Recovery & Popular Cloud such AWS & AZURE


  Total 15 years of IT experience: 13 years in Software Configuration Management, Infrastructure & DevOps production Support and Administration. 2 years experience in Backend Operations
  8 years of experience in Team-management, managing multiple teams covering 24x7 support across Geographies
  Extensive experience and good knowledge on Devops tools (Git,Gerrit,Jenkins,Artifactory, Nagios, Docker, Terraform, Ansible, Prometheus, Kubernetes, Grafana)
  Experience with server-side technologies such as Apache, nginix, HAProxy, Networking concepts.
  Good Knowledge in cloud service provider AWS(EC2, S3, IAM, VPC, Cloudwatch, LoadBalancer, Auto-scaling)
  Proficient in Team Management, Project Management, Client interaction, Operations Management, Incident & Change Management, Service Delivery Operations, Knowledge Transfer Planning, Runbook and SOW & SOP Preparation


Profile Summary: An astute result-oriented telecom professional with approx. 19+ years of total experience in telecom. Experienced in NOC Operations, fiber rollout and deployment, O&M and transmission projects with diverse analytical skills, business sense, technical expertise and good management skills. Possess sound transmission network knowledge and team skills. Key understanding of fiber network and transmission solution strategies and implementing them under local conditions. Expertise: Pre-sales, Project Management and NOC Management– Fiber Operations, Optical (SDH, DWDM, Microwave and FTTx),MS-Operations Telecom Clients and Operators Worked with domestic and international telecom giants like – Airtel, Reliance Communications, Tata Communications Ltd, Cable and wireless -UK, Level3 communications-USA TELUS & Bell-Canada, SFR, France, Smile Telecom, South Africa, Reliance Jio 4G Project, National Broadband Network (NBN-Australia) and Vodafone IDEA India ltd. IT Companies: Infosys Technologies Limited and Aricent Technologies Limited.

Has a “Can-Do” attitude in life. Quick to adapt and learn new situations and a desire to excel. Excellent communication and inter-personal skills, both verbal as well as written. Specific strengths and abilities include: problem solving, quality-oriented team player, able to work flexible hours, good client relations, and work well with others.

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