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Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback.


  5 years of Experience in Pega Robotics Testing and Automation.
  1.5 years of experience in automating test cases in selenium.
  1 year of experience in Walkme Digital Adoption tool for guiding the Customer service representatives.
  1 year of Experience in IVR testing.
  Experience in both Manual and Automation testing using Selenium and pega Robotics.
  Given and developed a lot of innovation ideas in the company and contributed that process improvement and business development is always there.
  Worked in Agile methodology for the last 5 years with proficiency in test case creations and defect trackings.
  Having basic knowledge on Java and UI path Robotics tool.
  SME in Robotics functionality of customer service applications in Elevance health.
  Good understanding of Software Development Life Cycle (SDLC), Software Testing Life Cycle, Healthcare and contact center capabilities
  Implemented a lot of contents through Walkme tool and deployed in production.
  Lead the offshore Selenium Automation team for almost one year.
  Involved in lot of production related issues and solved it.
  Good in problem solving skills.
  Excellence in requirement gathering, LOE estimation, Defect tracking, task allocation and project closure procedures.
  Strong communication skills with an ability to grasp new things quickly.
  Good time management abilities, Flexible Resource & good team Player.



  Design Verification Engineer with 4+ years of experience in Core IP Verification, Cache IP Verification, Cache/Core IP Gatesims, DFT MBIST Verification
  Experience in full design verification flow for ISA level features from Testplanning to Coding Stimulus Directed tests/Constrained Random Exerciser to Coverage Closure
  Experience in C/C++ programming, OOP Concepts, Verilog/System Verilog, UVM Methodology, Ruby, Perl Scripting.
  Strong knowledge in Computer Architecture.


Business development and planning Database Management Sales team supervision Territory Management Direct sales PROFESSIONAL SUMMARY Strategic-minded and professional Sales Manager promoting expertise in marketing paired with more than 18 years of field experience. Excels in streamlining processes to improve overall focus and efficiency.

To utilize my potential to optimum level to maximize the value & productivity of human resources and explore further in development of human capabilities as an efficient team player. I desire to offer my services in a challenging and dynamic profile in a progressive and congenial workplace. I always strive to be an asset for my organization.

Dynamic and self - motivated Storage & Backup Administration, aspiring for a Bright and challenging career in the field of Storage Technology, Which would enable me to upgrade myself with emerging trends and technologies.

An IATA CERTIFIED TRAVEL CONSULTANT having 10 years of organizational experience of sales & negotiation skills with good understanding about the Travel & Tourism Industry. Experience in Corporate Travel Arrangements, Customized Holiday Package, Hotel Reservations, Car Rentals, Rail & Air Ticketing

Customer-focused and data-driven Product Manager with a strong track record at India's leading online marketplace. Previous experience in business development across E-commerce, FMCG, and FMCD industries, with expertise in sales and go-to-market (GTM) strategy, data and market analysis, key account management, and people management

Over all 7+ years of experience in IT industry and 5+ year of experience in Network Security Domain. Having experience with managing firewall using Panoroma for Palo Alto firewall, worked on Checkpoint Firewall and zscaler technology. Having experience with Service now ticketing tool for managing incident, Request, Creating of Change number and working with problem Ticket.

Law graduate and senior forensic analyst skilled in fraud investigation, dispute advisory, and process diagnostics. Proven success in mitigating risks and ensuring organizational integrity. Eager to contribute legal and forensic expertise to a dynamic team, fostering a culture of success and integrity.

Appreciation for the complexity of life as well as passion and curiosity has driven my pursuit of a career in architecture. I approach my studies with dedication and enthusiasm, eager to learn and develop my skill. Architecture combines so many of my interests and the essential one being is how it can have a profound impact on people's lives and wellbeing. Designing better buildings and cities for a more livable world is what inspires me to keep learning and pushing myself creatively. "The only way forward, if we are going to improve the quality of the environment, is to get everybody involved."

  Engineering student versed in reviewing plans, writing reports, researching solutions and implementing company procedures. Willingness to learn, follow instructions and work cooperatively within team environments. Computer competencies include various CAD programs and MS Office applications.  

Ingegnere del software orientato alla qualità, con l'obiettivo di migliorare le attività aziendali e dei clienti supervisionando efficacemente ogni genere di progetto. Pianificatore strategico, con [Numero] anni di esperienza nella gestione di miglioramenti [Tipologia], piani di progetto e documentazione.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Career Objective: Seeking a growth oriented career with an reputed organization in IT-field which will provide an opportunity to learn, test and improve skills. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Want to work with a law firm to utilize my law skills, knowledge and training experience in such a way that it would bring win-win situation for both. Energetic Associate offers client satisfaction and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with 3 years of experience helping clients with relief and satisfaction and resolving their common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on results and adhering skills.

Results-oriented Branch Operations Manager with a solid career history in banking environments. Familiar with all relevant governing acts and statutes, as well as strategies and best practices to improve operations and enable business growth. Decisive leader, strategic planner, and complex problem-solver.
Versatile BOM adept in financial analysis, audit support, account reconciliations and collections. Proficient in preparing financial statements, monitoring controls and completing closings. Highly detail-oriented, proactive and diligent.
Ambitious, career-focused job seeker, anxious to obtain an entry-level BOH position to help launch career while achieving company goals.

Self-directed Work Study Student motivated to apply education and experience in job role. Excellent listener comfortable completing various tasks to keep operations running smoothly. Collaborative Intern offering strong analytical and problem-solving abilities with high attention to detail. Well-versed in creating PowerPoint presentations and updating databases. Diplomatic and tactful with professionals and non-professionals at various levels.

Upbeat, customer-focused Sales Associate with 5+ years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Seeking a challenging position that would utilize my skills and enable me to grow and contribute to the success of the organization. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.

Enthusiastic about ASIC, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of verification and training in VLSI domain. Motivated to learn, grow and excel in ASIC industry. Excellent reputation for resolving problems and improving customer satisfaction.

Self motivated, Innovative and goal oriented Test automation manager with over 15+ years of experience in managing Test automation projects for various global customers. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Product development engineer with 11+ years of experience in new product development, problem solving, structural analysis, design optimization, field data analysis and skilled project leader with ability to build and motivate a high performing engineering and cross functional team.

Result-oriented supply chain professional with 3 years of experience in operations, supply chain management, project management and data analytics, seeking a challenging role where I can leverage my expertise in inventory optimization, supply chain coordination, data analysis and forecasting to enhance supply chain processes and deliver impactful results.

Innovative professional with proven track record of developing solutions. Adept in multiple programming languages and offers great task prioritization and organizational skills. Proven ability to troubleshoot complex programming problems.

I am postgraduate of social work with 8 years of experience in national and international organizations like REACH India CHAI, TBAI, PSI, Childline India Foundation. Proven abilities in project management and Implementation. Excellent communication skills. Seeking a challenging position in the organization with the opportunity for advancement.

Seeking a challenging career to fulfill all requirements as Programmer to utilize my skills and abilities in a leading corporate, which offers professional growth while being resourceful, innovative & flexible.


  A Skilled development professional bringing around 2 years in software design,development and Maintaining of BPM application using the PEGA Rules Process Commander (PRPC 7.x) tool
  Pega Certified System Architect (CSA)
  Experience in gathering, documenting and analyzing business requirements and worked on project methodologies like Agile / Scrum
  Involved in development of Data Model, Process Flows, Activities, Activity Step Methods and User Interface (UI)
  Excellent understanding of various types of Rules like Correspondence rules,Agents, Integration rules.
  Knowledge on PEGA Implementation Cycle which includes development, testing and implementation.
  Experience in implementation of various PRPC components like Decision Rules, Declarative Rules, Validation Rules etc.
  Experience in creating Flow actions and also developing rich UI's using Harness, Layouts and Sections.
  Good Knowledge on using debugging tools like Clipboard, PAL and tracer.
  Software developer skilled at technical development, communication and presentation.
  Willing to explore in learning different modules in development and also a very fast learner, trainable and open to suggestions and recommendations.


Experienced ECM Administrator at Tata Consultancy Services Pvt. Ltd., boasting a rich 2-year tenure dedicated to the development and implementation of cutting-edge content management solutions. Recognized for specialized proficiency in document control, data security, and workflow automation tailored for large-scale enterprises. Possesses a deep understanding of ECM tools, technologies, and industry best practices, showcasing a commitment to advancing organizational eminency through the optimization of processes and the integration of innovative IT solutions. Highly organized and detail-oriented administrative professional excels in office management and special projects. Resourceful and adaptive team leader with expertise in project management, financial tracking, customer relationship management and marketing. Results-oriented strategic planner with extensive knowledge of industry practices.

Student-centered Professor with expertise Economics. Offers 2 -years background supporting students, developing instructional plans and organizing and grading exams and tests. Commended for sustaining effective learning environment through prepared classes and relevant assignments and consistently achieving classroom management and academic goals.

 Passionate Core Java Developer with 2+ years of experience seeking long-term commitment with an integrated business solution provider, contributing to company growth while delivering innovative solutions. Committed to ensuring project success and personal growth within the organization. 

A result-oriented professional, offering over 18 years of successful career with diverse roles distinguished by commended performance and proven results across Financial Services industries. Prepared an exceptional record of success in selling and closing a high volume of units in a short period of time by developing creative sales events, securing lender partnerships, conducting informative presentations & closing sales. Proven track record of devising sales & business development strategies that have elevated brands from relative obscurity, forging alliances, driving revenue & growing profits in competitive markets. Track record of optimising "variable marketing expenses" for client which resulted in expanding the measure of business benefit beyond just "market share growth". Comprehensive experience in turning around underperforming business and enhancing value of operating business units through process improvements focused on sales & best practice identification and implementation. Successfully managed P&L responsibility and cultivated excellent relationships with new prospects & existing customers; analysed client list for growth opportunities. Energetic leader known for skills to envision & create successful outcomes in complex and multi-cultural environment.

A Body shop Engineer specializing in Spot/MIG welding & Fit/Finish line. Experienced in Body Shop Operations and handling Quality Production of BIW.

 Forward - thinking Internal Auditing Staff With a Great Understanding Of Auditing Procedures.Familiar With Managing Schedules,Directing teams and Overseeing Process.Exceptional Interpersonal, Communication and Multitasking Abilities. 

Overall 8+ Years of experience in the area of Network & Cyber Security Domain. Configuring and deploying Next Generation Firewalls Checkpoint, Palo Alto, FortiGate, Cisco ASA Firewall. Installation, Configuration and troubleshooting of F5 Load balancer- (LTM, ASM(WAF) good knowledge on GTM). Monitoring Tipping point SMS client, data center, and service provider environments. Provide security solutions along with expert network designs that enable business functionality. Proficient in understanding network-level vulnerability attacks. Experienced with various enterprise vulnerability management tools like Nessus Professional. Proficient in providing recommendations to fix the vulnerabilities and offering a comprehensive evaluation of the overall security posture through the submission of a final report. Also, Experienced in SIEM (Security Information and Event Management using RSA and IBM Q Radar, analyzing and reporting on identified incident logs are integrated.

To obtain a responsible, challenging, and rewarding position in a software development organization with an established track record where my skills and abilities will be utilized. Versatile Project Engineer offers quality assurance, root cause analysis and project management expertise coupled with outstanding multitasking and communication abilities. Polished in observing and monitoring project milestones and interacting with clients to interpret needs. Sound knowledge of design and visualization software. Adaptable Project Engineer adjusts to individual customers and internal needs. Talented at handling diverse engineering projects and unique project requirements. Proud to deliver exceptional results within budgetary and temporal requirements. History of mining, warehousing, and analyzing data at the company-wide level. Knowledgeable about the principles and implementation of machine and deep learning. Results-oriented and proactive with top-notch skills in project management and communication. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Looking for an internship/job. Currently preparing for CAT.

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