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Dedicated and results-driven Customer Support Executive with hands-on experience in handling customer escalations, application support, and technical troubleshooting. Recognized with the Bravo Award (2021) for excellence in service delivery at Tech Mahindra. Proven ability to mentor team members, streamline processes, and deliver exceptional customer service in high-pressure environments.

Upbeat and analytical problem solver with knack for quickly understanding and addressing technical issues. Familiar with application systems and software troubleshooting, adept in technical documentation and customer support. Committed to providing efficient solutions to enhance user experience and operational efficiency.

 Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. 

Skilled and dedicated specialist with over 2.2 years of experience in Salesforce CPQ Order Management and customer support. Proficient in handling CPQ order creation, managing new and existing customer products and orders, and optimizing order processing workflows. Proficient in utilizing CRM systems to maintain accurate records and streamline communication processes. Passionate about ensuring customer satisfaction at every interaction, with a proven ability to quickly understand customer needs, and provide tailored solutions to enhance their experience. Experienced in handling high-volume emails and live chats, while maintaining a positive and friendly demeanor.

Hardworking and passionate RN who possesses versatile skills in problem-solving, collaboration, time management, and flexibility. Brings a fresh perspective and strong commitment to patient satisfaction and success. Recognized for adaptability and utilizing a proactive approach in delivering effective solutions.

Dedicated professional with a strong work ethic and effective communication skills. Proven ability to quickly learn and adapt to new environments. Committed to contributing to team success and achieving organizational objectives. Passionate about continuous learning and navigating change successfully.

Results-oriented language specialist with over 9 years of experience in German language support, translation, troubleshooting, and customer service. Strong communicator emphasizing accuracy and efficiency. Experienced in specialized task execution and strategic implementation. Utilizes effective problem-solving techniques to enhance operational processes. Proven track record of fostering team collaboration and ensuring project success.

Dynamic Registered Nurse with extensive experience at Ascension St. Vincent, excelling in patient assessment and interdisciplinary collaboration. Proven ability in telemetry interpretation and care plan development, ensuring optimal patient outcomes. Recognized for delivering exceptional education to patients and families, fostering a supportive environment for recovery and wellness.

Around 6+ years of IT experience in System Analysis, Design, Testing and Implementation. Experienced in preparing and executing Test Plans, Test cases, Test Reports and Documentation for Manual and Automation Testing. Good knowledge on Software Development Methodologies like Agile approach, Waterfall. Tested Web services, XML, WSDL using Postman tool. Modified end points when we worked on different servers and different versions of web services. Strong in analyzing Business Requirements, develop and executing Test Plans, Test Cases and Test Scenarios for manual/automated testing. Good experience in ATDD using cucumber. Experience in Automation testing using Selenium Web Driver /RC / IDE, Jenkins, Rally, Cucumber. Extensive working experience in GUI testing, Functionality testing, System testing, Integration testing, Backend testing, Regression Testing and UAT. Professionally Experienced with Test Driven Development (TDD), Acceptance Test Driven Development (ATDD) & Behavior Driven Development (BDD). Experience in working with build and CI tools such as Maven and Jenkins respectively. Extensively used SQL queries/Unix commands for data verification and backend testing. Used Eclipse IDE for developing automation scripts. Automated and validated End to End Test cases using Python, Adb commands, Appium and Selenium. Experience in testing database applications of RDBMS in Oracle, My-SQL, and SQL Server by executing SQL Queries. Extensive experience in writing Vision & Scope Document, Business Requirement Document (BRD), Functional Requirement Document (FRD), Use Cases, maintaining Requirement Traceability Matrix (RTM). Experience in testing database applications of My-SQL and SQL Server by executing SQL Queries. Expertise in implementing cross browser and cross platform web testing with Selenium RC and WebDriver. Experienced in designing automation testing framework for web-based application using Selenium that maintains the workflow as an end-user. Software Versioning for programs like Python, Java, Javascript, JUNIT & TestNG using revision control systems like GIT & SVN. Managed multiple projects and delivered High Quality Products like clockwork which helped achieve milestones for Releases/Sprints successfully. Brainstormed with development teams and business analysts to analyze scenarios and ensure that application functionality meet the Requirement traceability Matrix. Dedicated, conscientious individual with a strong sense of responsibility, work flexibility and quickly able to adapt to changing environments.

Detail-oriented Analyst with proven expertise in SQL, data visualization, and performance reporting. Proficient in gathering and analyzing business requirements, designing effective solutions, and facilitating cross-functional collaboration. Recognized for adaptability, proactive ownership of high-impact initiatives, and a results-oriented mindset that consistently leads to successful project outcomes and improved client satisfaction.

Dynamic EHS leader with over 14 years of experience, notably at Welspun Michigan Engineers Ltd, driving compliance and safety across diverse construction projects. Proven expertise in developing HSE strategies and enhancing team competencies, while fostering a culture of safety and sustainability. Adept at ESG data management and internal audits, ensuring zero incident goals are met.

Dynamic Cloud Engineer with proven expertise at Spektra Systeks in deploying innovative cloud solutions. Skilled in Azure and machine learning, I optimized resources for enhanced performance and cost-efficiency. Adept at collaborating with teams to resolve complex issues, I designed serverless architectures and developed predictive models, driving impactful results in real-time data analysis.

Seeking challenging assignments in Financial, Operational & Business Analysis and planning with an organization of high repute in Operational, Financial Services & IT Industry. Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records. Resourceful coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Systematic and methodical professional offering several years of hands-on experience handling various administrative duties and tasks in office setting. Commended and recognized for meticulous file management abilities.

Administrative Services Manager with proven expertise in office operations and staff management. Proficient in developing policies that enhance organizational efficiency and streamline workflow processes. Achievements include implementing cost-saving measures and improving interdepartmental communication, leading to optimized operations. Dedicated to upholding high standards of organization and operational excellence.

Results-driven service professional prepared to excel in coordinating and optimizing service operations. Experienced in managing schedules, handling customer inquiries, and ensuring seamless communication between teams. Strong focus on collaboration, adaptability, and achieving goals. Skilled in problem-solving, multitasking, and maintaining high standards in fast-paced environment. Known for reliability and ability to thrive under changing needs.

Chartered Global Management Accountant (CGMA) and Chartered Accountant (CA) with 18 years’ experience in Business and Site Finance operations, Financial Planning and Analysis (FP&A), international and cross cultural exposure, data driven decision making and analysis, working capital management and corporate financial reporting.
Finance Business partner with track record in setting up / improving processes to increase revenue growth and operating profitability.

Dynamic Software Engineer with a proven track record at Ezee.ai, adept at developing scalable code and managing projects effectively. Skilled in JavaScript and API integration, I excel in technical analysis and troubleshooting, ensuring software stability and meeting project deadlines. Committed to delivering high-quality solutions that align with customer requirements.

Dynamic manager with a proven track record at Genpact India, excelling in Agile project management and stakeholder engagement. Spearheaded process optimizations that enhanced team productivity and delivered impactful KPI reporting. Recognized for driving continuous improvement initiatives, fostering collaboration, and achieving significant operational efficiencies. Proficient in Jira and Tableau for data-driven decision-making.

Dynamic customer service professional with a proven track record at Venture Logistics Inc, excelling in conflict resolution and enhancing customer loyalty. Skilled in data entry and critical thinking, I effectively managed high-stress situations, trained new team members, and streamlined processes, resulting in improved service delivery and customer satisfaction.

Results-driven Operations Analyst at Natwest with expertise in customer due diligence and regulatory compliance. Proven ability to identify and mitigate risks while enhancing customer satisfaction through effective communication. Skilled in financial analysis and data interpretation, ensuring high standards in monitoring suspicious activities and maintaining compliance with financial regulations.

Results-driven Merchandizing operations Assistant Manger with 6.5 years of experience in the operations domain, specializing in the food & groceries delivery industry. Working for Swiggy in the Product Management division. I have contributed broadly on order, people, process, and user interface roles. Where I have planned and executed campaigns, configured widgets on product builds, streamlined processes, enhanced tools, documented details, and generated reports. Managing a team, allocating the workload at peak levels, and guaranteeing smooth operations all while continuously improving efficiency and lowering configuration mistakes. Expertise in leading cross-functional teams, optimizing processes, and driving operational efficiency. Skilled in collaborating with various teams such as engineering, design and marketing to align product strategies and ensure successful execution.

Detail-oriented and results-driven, with a proven ability to manage multiple priorities efficiently while maintaining a positive and proactive attitude. Adept at ensuring accuracy, compliance, and efficiency in handling client data and documentation. Strong analytical, organizational, and communication skills, with a proven ability to meet deadlines and support cross-functional teams.

Dynamic production supervisor with a proven track record at Flair Molded Plastics Inc., excelling in process improvement and problem-solving. Skilled in machinery troubleshooting and committed to workplace safety, ensuring seamless operations and high-quality standards.

Dynamic Senior Technical Lead with a proven track record at Infovision Labs India, specializing in micro frontend architecture and performance optimization. Achieved 40% faster page loads through innovative React.js solutions. Adept at API integration and fostering team collaboration, driving projects to success with robust testing frameworks and agile methodologies.

Motivated and enthusiastic individual seeking to begin a rewarding career in a dynamic organization. Passionate about learning, teaching, and contributing to the growth of others. Dedicated to using my skills and knowledge effectively to create a positive and productive workplace.

Detail-oriented Data Entry Clerk with experience at Nexamatic Software Solutions, skilled in Microsoft Excel and information collection. Proven track record of producing error-free reports and maintaining organized data logs. Adept at identifying errors and streamlining processes, ensuring efficiency and accuracy in data management.

Experienced Senior Analyst with a robust background in trade settlements and transaction services, currently serving as an Associate at Accenture Solutions Pvt Ltd. Demonstrated expertise in managing and processing trades, ensuring accurate trade matching and settlement, and resolving trade-related issues. Proven ability to create effective instructional materials, coordinate with internal and external teams, and manage critical trades within both domestic and international frameworks. Skilled in prioritization and time management, client servicing, presentation skills, Microsoft Office, decision making, leadership potential, Excel proficiency, team collaboration, project leadership, process development, and best practices. Career goal includes leveraging extensive experience to drive operational excellence in financial services.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

    A result oriented HR professional with 16 years' experience in  Financial Services, Retail, Telecom & Automobile setups.     Currently working as  Head HR  with  Encore ARC (100% owned Encore Capital Group US company) .    Professional managerial expertise in  Business HR, Talent Acquisition & Management, Total Rewards, HR policies, Performance Management and Change management .    Strong interpersonal skills to communicate across all levels in the organization.    Professional track record backed by accolades and recommendations.  

Dynamic professional with expertise in travel insurance and operational reporting at TATA Consultancy Services. Proven leadership in team performance analysis and client engagement, enhancing service delivery. AWS Certified Cloud Practitioner with strong Excel skills, adept at resolving discrepancies and driving efficiency in high-pressure environments.

Experienced banking and financial services professional with 8+ years of expertise in Fin-tech, statutory & regulatory compliance, and data reconciliation. Demonstrated team leadership, planning, and organizational skills. Proven track record in coordinating and monitoring operations across multiple departments. Goal-oriented leader with strong personal accountability and the ability to manage, motivate, and empower diverse teams in dynamic organizations.

Highly motivated and results-oriented Site Reliability Engineer (SRE) and DevOps professional with two years of experience in building, deploying, and maintaining highly available and scalable systems. Proven ability to optimize infrastructure, automate workflows, and troubleshoot complex production issues. Eager to leverage strong technical skills in cloud platforms, CI/CD, containerization, and monitoring, to contribute to a dynamic team.

Energetic Gym Trainer known for high productivity and efficient task completion. Skilled in personalized fitness planning, nutrition guidance, and injury prevention strategies. Excel in motivation, communication, and leadership, ensuring clients achieve health and fitness goals through tailored exercise programs and consistent support.

Dynamic and results-driven professional with experience as a Student Ambassador at Educait, leveraging programming skills and public speaking to enhance learner engagement. Proven ability in event coordination and social media promotion, successfully increasing participation in community initiatives. Committed to fostering educational growth through innovative solutions and collaborative efforts.

Results-driven Site Engineer with expertise in project management and technical documentation at LOTUS ENTERPRISES INFRA PRIVATE LIMITED. Proven ability to enhance site safety and compliance through meticulous inspections and effective on-site coordination. Skilled in AUTOCAD and inventory management, consistently delivering high-quality outcomes in challenging environments.

Enthusiastic and goal-driven fresher with a solid foundation in Industrial IoT, problem-solving, and software development. Passionate about utilizing technology to develop innovative solutions and eager to contribute my skills to a forward-thinking organization. Seeking an opportunity to apply my knowledge in software development and competitions to impactful projects.

Dynamic Senior Incident Manager with a proven track record in incident management and technical issue resolution. Recognized for driving escalations to completion and enhancing client satisfaction. Skilled in analytical problem solving and team leadership, I thrive in fast-paced environments, consistently achieving service level agreements and delivering exceptional support.

Results-driven banking professional with over 10 years of progressive experience in retail and corporate banking. Proven expertise in financial and credit management, branch operations, team leadership, and client relationship management. Adept at developing strategies to drive revenue growth, improve operational efficiency, and ensure regulatory compliance. Strong interpersonal and decision-making skills with a consistent record of exceeding performance benchmarks.

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