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Results-driven and customer-focused professional with over 2 years of experience in a SaaS-based organization. Seeking to utilize expertise in diagnosing and resolving technical issues, along with strong communication and problem-solving abilities. Committed to providing exceptional customer service and ensuring optimal customer satisfaction.


I am an undergraduate student at Swinburne University of Technology, seeking a part-time role where I can leverage my exceptional communication skills, strong work ethic, and passion for helping others. With a talent for teaching and expressing ideas effectively, I excel in creating positive, engaging environments in both retail and educational settings. Dedicated and adaptable, I am eager to bring energy, reliability, and a customer-focused approach to your team.

With a proven track record at Manappuram Finance Limited, I excel in audit preparation and fostering strong client relationships. Leveraging skills in risk analysis and team development, I've significantly enhanced operational efficiency and service quality. My leadership has consistently driven team success and exceeded sales targets, demonstrating a confident approach to financial management and customer satisfaction.

Enthusiastic and diligent graduate seeking a responsible position to utilize my skills, enhance my experience through continuous learning and teamwork, and contribute to the success of the organization.

Self-motivated and goal-oriented individual, looking forward to working with a renowned organization, utilizing my skills and abilities. Level 3 Certified Anaplan Model Builder with more than three years of experience.
Professional Summary:

  Overall, 9.1 years of full time IT experience with 3.2 years of experience in Implementation, Support and Development of Anaplan Projects in Financial Planning, Budgeting, Forecasting, and Supply Chain Planning and Management. .
  Completed Level 1,2 & 3 Certification in a new learning path introduced by Anaplan.
  Experience in requirement gathering, designing, and model building and testing.
  Designed Modules, User role access, Lists, Subsets, Actions and Process based on Business requirements.
  Designed Dashboards and Modules setup as per Business requirements.
  Designed Modules, User role access, Lists, Subsets, Actions and Process based on Business requirements.
  Experienced in end-to-end implementation, Design, Testing, Documentation, UAT and SIT for the project modules.
  Having good experience in Software Testing for Web Applications, Stand alone, Mainframe and desktop-based applications.
  Possess clear understanding of Software Testing Life Cycle (STLC) that includes Requirement Study, Analysis, Test design, Test execution, Defect logging and reporting.
  Strong Skills in understanding the client Requirements/Business and Writing /Analyzing the Business Scenarios.
  Coordinating with Business Analyst and Product Owners for any clarifications in Business requirements.
  Ability to work in a team as well as individually, Willingness to learn new technologies, methodologies and involve in implementing innovative ideas.


Experience in Investment banking & financial services in Collateral Debt Obligations (CDO) Asset Administration, Structured Finance, Training Development, Quality management with domain expertise in middle office administration, client Servicing, Trades, Fixed income, Cash Reconciliation, Bond Market. Team Handling, Money Market instruments, internal cash movement, ACH Processing, Uninvested & Overdrafts of cash, Trade Affirmation, Process Migration, Risk Management etc. Adequate knowledge of finance and accounting including Financial Modeling, M&A and Capital market as fixed Income products, Derivatives, Credit ratings, Credit risk, Equities, corporate actions, and other money market instruments. Hand on experience of Business process Docs, SOP, SLA, SOW, SIPOC, KRI and KPI. Managing team Reports such as RCSA, RCA, process Audits, Process error logs, weekly/ Monthly Reports. Engaged in BAU issue resolution, issue escalation, performing UAT testing for enhancements or new databases specific to Client Service improvement. Creating and maintaining procedure documents up to date as per the Audit/ISO requirement Experienced in operating in a fast-paced, dynamic environment, multi-tasking and accomplishing goals in a sufficient manner, handling enquires, engaging in client's complaints, fixing service oriented issues and updating client feedback to the associates. Motivated Client Service Representative with proven administrative, problem-solving and customer relations skills. Collaborative and driven with clear focus on putting clients first and supporting team needs. Well-organized, flexible, and computer-savvy. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.

To work in a professional institution accept responsibility and strive for the growth in management filed. Highly detail-oriented and professional. successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management.

Dynamic leader with proven expertise in enhancing operational efficiency and customer satisfaction at FarmBoy. Skilled in cash handling and staff development, I excel in fostering teamwork and implementing innovative solutions. Achieved significant improvements in process efficiency and employee training, demonstrating exceptional problem-solving abilities and a commitment to excellence.

Compassionate and highly skilled Registered Nurse with over 10 years of experience in the Medical Intensive Care Unit and Emergency Department. Expertise includes emergency response, triage, life-saving interventions, and multidisciplinary team collaboration. Known for remaining calm under pressure and effectively managing complex trauma cases. AHPRA and Nursing Council of New Zealand registered, with a strong background in infection control, quality improvement, and evidence-based practice. Dedicated to delivering patient-centered care in high-pressure settings.

Adept Senior Electrical Engineering Lead with a proven track record at KC Cottrell engineering service pvt ltd, excelling in project management and engineering design evaluation. Spearheaded initiatives that enhanced operational efficiency and quality, leveraging expertise in CAD software and leadership skills to surpass project goals. Demonstrated ability to innovate and drive team success, achieving significant improvements in customer satisfaction and loyalty.

Accomplished Senior Data Analyst with a proven track record at US Tech Solutions, enhancing data quality and fostering team productivity by 15%. Expert in data analysis and effective communication, I spearheaded initiatives for data accuracy and process improvements, significantly contributing to strategic growth and operational excellence.

Resourceful banking specialist with over 16+ years of active experience in banking management. Looking for a banking position in a dynamic organization where my skills will be fully utilized.

To work in an esteemed organization of repeat that would enrich and enhance my skills where I can contributed effectively to the organization. I cherish to grow profession allow and make that growth to be of benefit both to the organization as well as myself.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Highly skilled and detail-oriented Accountant with 12 years of extensive experience in managing end-to-end financial operations. Proficient in handling accounting software including Tally, Oracle, and ERP systems, ensuring seamless and accurate financial management. Expertise in Indian tax regulations such as GST, TDS, Income Tax, and ESI/PF compliance, ensuring timely filings and adherence to statutory requirements.Adept at coordinating with auditors to facilitate smooth audit processes and ensure financial accuracy and transparency

To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

An astute and result oriented Chartered Accountant professional with strong core commerce skills. To work in a stimulating & challenging environment that would facilitate the maximum utilization and application of my broad skills and expertise in making a positive difference for the organization and utilize keen analysis, insights and team approach to drive organizational improvement and implementation of best practices, efficiently performing activities and maintaining quality to achieve organizational goals as well as personal goals.

Highly skilled and motivated Sr Quality Analyst with 7.5 years of experience in Complaints Handling activities related to MDR products and handling different types of Complaints. As a Complaint Handling Specialist – Analyzing and reviewing complaints as per product malfunction and failure analysis for various Medical Devices. Knowledge on FDA 21 CFR Parts 803, 806 & 820 and ISO 13485. Strong problem-solving abilities and a proven track record of delivering high-quality solutions. Excellent communication and collaboration skills, ensuring seamless coordination within cross- functional teams. Dedicated to staying up-to-date with emerging technologies and industry best practices. Recognized for excellence in teamwork and continuous improvement, significantly reducing MDR backlogs. Skilled in Smart Solve and SAP, with a flair for leading teams towards achieving stringent quality standards.

To seek a challenging and rewarding career opportunity in a growth-oriented organization which offer diverse job responsibility and the potential for advancement.
Good communication skills and a good team worker. Ability to work proactively with influencing skills.

Quality-driven production leader with proven success in organizing workflows and coordinating resources to meet challenging goals. Industrious professional and resourceful problem-solver with persistent approach to tackling operational concerns. Good decision-making and team-building abilities with open and clear communication style.

Highly skilled and experienced Senior Transaction Risk Operations Analyst in financial industry. Demonstrated expertise in analyzing ,mitigating transaction risks ; ensuring compliance with regulatory requirements, optimizing operational efficiency. Adept at developing ,implementing risk management strategies, driving process improvements. Accomplished professional promoting strategic planning to deliver best performance and risk management. Takes initiative and provides end-to-end solutions to create lasting value to company. Excellent interpersonal and communication skills to maintain effective relationships.

Accomplished Physical Therapist with a proven track record at Doctors Hospital, adept in orthopedic rehabilitation and neurology rehabilitation exceptional in building patient relations. Mentored new therapists, enhancing clinical skills across the team. Expert in diagnosing musculoskeletal issues, significantly improving therapy outcomes through innovative treatment planning and exercise execution. Background in healthcare settings with focus on patient care, rehabilitation, and therapeutic exercises. Seeking to transition into new field that values analytical thinking and problem-solving skills. Dedicated to applying patient-centered approach in collaborative and dynamic environment.

 Creative and skilled  Graphic Designer  with experience in designing social media posts, posters, magazine layouts, and book covers. Proficient in Adobe Photoshop, Illustrator, and Canva, with a focus on delivering high-quality designs aligned with brand guidelines. Adept at collaborating with teams to produce impactful visuals for print and digital media. 

Results-oriented Software Engineer with extensive experience at Vcare Call Centre, leading PHP code upgrades and ensuring project success through expert database management in MySQL. Proficient in Core PHP,Python and Django, delivering innovative solutions while fostering strong collaboration within teams. Committed to enhancing software performance and user engagement with a focus on continuous improvement.

 Energetic and reliable professional with strong problem-solving abilities and excellent communication skills. Possesses solid understanding of regulatory compliance and report writing, coupled with proficiency in data management and analysis. Dedicated to leveraging these skills to contribute to organizational success and ensure efficient operations. 

With over 20 years of professional experience, I have a strong background in both Executive Assistance and Established Pharmaceutical Division - Regulatory Affairs. In my 10 years as an Executive Assistant, I have honed my organizational skills and ability to support senior management effectively. Responsibilities catered and collaborative approach as an Executive assistance helped me achieve a promotion to work in a diverse role for Regulatory Affairs Operations Team as an “Associate Registration Management (System Coordinator” Additionally, my 10 years in Regulatory Affairs have equipped me with a deep understanding of compliance and regulatory requirements globally. I am adept at managing multiple tasks, prioritizing deadlines, and ensuring seamless operations. I am confident that my diverse skill set, and experience make me an asset to any organization.

At Accenture, I spearheaded a team, enhancing QA processes and boosting test coverage by 30% through strategic test automation and comprehensive project management. My adeptness in cross-functional collaboration and e-commerce application testing ensured the delivery of high-quality software solutions, demonstrating exceptional leadership and technical proficiency.

Dynamic professional with a diverse background spanning technical support at SK Minerals to creative roles in video editing at Dolphin Photo Studio. Excelled in enhancing operational efficiency and visual storytelling, showcasing proficiency in Photoshop and effective problem-solving. Achieved significant sales and recovery targets through innovative strategies and meticulous account management.

Accomplished Senior Technology Manager with a proven track record at OTIS GLOBAL SERVICES LTD, adept in strategic planning and technical leadership. Spearheaded digital transformations, achieving a 15% cost reduction through innovative cloud solutions. Skilled in AWS and Agile Project Management, I excel in driving operational excellence and fostering team growth.

 B.TECH graduate in Computer Science with a certification in Digital Marketing and Analytics from ISB (Indian School Of Business).Skilled in leveraging technology and marketing strategies to develop innovative solutions. proficient in Meta ads, Content Marketing, Python and Video Editing , leveraging tools like Hubspot, Canva, Davinci Resolve, and Google Ads manager to deliver impactful campaigns and visually engaging content. Aiming to contribute technical expertise and creative problem-solving to dynamic marketing teams. 

Results-driven marketing leader born to build strategic, successful campaigns to drive profits, increase market share and cement industry dominance for demanding customers. Focused, performance-minded manager with proven skills in project management, team building, stakeholder relations and campaign optimization. Ready to offer 20 years of experience to new role dedicated to achieving exceptional results on tight timetables.

Around 4 years of Professional experience in Design, Development, Maintenance, and Implementation of Enterprise applications using Java, J2EE, Spring, Spring Batch, Microservices Technologies and worked on Java 6/8/11 versions. 
 Expertise in all stages of the Software Development Life Cycle (SDLC) as well as working in an AGILE Methodologiesbased development environment, participating in spring/iterations and SCRUM meetings. 
 Strong fundamentals in Object-Oriented Programming, Core Java and experience in developing application components using frameworks like Spring, Hibernate. 
 Good Knowledge and Hands-on experience in building Enterprise Applications and Distributed Systems using technologies such as Core Java, Servlets, Mule ESB, JDBC, JSP, XML Spring JDBC, DAO, Spring Security (OAuth2, JWT) and Spring Web framework. 
 I have a strong experience with the features introduced in Java 11. I have effectively used lambda expressions, functional interfaces, and stream API. 
 Proficient in leveraging Java 11's improved garbage collection algorithms, lambda expressions, and streams to optimize application performance. 
 Experience in Implementing design patterns like MVC, Singleton, Business Delegate, Factory, and Service Locator. 
 Strong experience in Spring Framework modules such as Spring MVC, IOC, AOP, JDBC, JTA, IO, Spring Dashboard, Spring Boot, Spring Microservices, Spring REST, Spring Eureka, and Spring Netflix. 
 Designed and implemented the enhanced development platform using the Angular 14 framework by doing POC. 
 Implemented Angular 14 enhancements to optimize application performance and improve user experience. 
 Experience in using Dependency Injection and AOP features of Spring Framework, while developing the service layer. Prepared Class Diagrams & Sequence Diagrams for Detailed Design. 
 Developed APIs and REST API proxy using APIGEE Edge for sending mobile notifications, implemented payment gateway on APIGEE Edge API Management Platform. 
 Experience in working with web servers like Tomcat 8, Web Sphere 8.x/9.x, JBoss7.1.0, Web Logic 12. 
 Experience in Web Development using JavaScript frameworks like JQuery, Bootstrap, DOM, AJAX, and MVC. 
 Experience in Designing and building dynamic and user-interactive websites using HTML5, CSS4, JavaScript, TypeScript, Angular 14/8/4/2, Express.js, Bootstrap, Node.js, and jQuery. 
 Experience in integrating applications with messaging platforms Apache Kafka, ActiveMQ, and RabbitMQ. 
 Proficient in using Amazon Web Services (AWS). Experience focusing on services like EC2, Elastic Beanstalk, Cloud Watch, Cloud Front, Cloud Formation, IAM, S3, RDS, Elastic Cache, SNS, SQS. 
 Experience in creating Docker container images, pushing images, and integration of Spring Boot. 
 Hands-on experience working with Kubernetes to manage related, distributed cluster components. 
 Experience with CICD-Ant, Maven, Gradle, Jenkins, Concourse, CVS, Git, Git Hub. 
 Experience in using JAVA/J2EE technologies like JSP, Servlets, JPA, JMS, JDBC, JAX-WS, JAX-RS, etc. 
 Experience in database modeling, design, and development of PL/SQL stored procedures, and packages in relational databases: Oracle / 11g/12c/19c, SQL Server, DB2, PostgreSQL, and My SQL. 
 Experience in working with No SQL databases like Mongo DB, Cassandra. 
 Experience of JavaScript testing framework like Jasmine, QUnit , Karma, Mocha and Chai.

A motivating manager and analytical thinker adept at fostering teamwork, leadership, and motivation, with strong skills in customer relations and client relationship-building. Proficient in independent decision-making and exercising sound judgment to drive company success positively. Committed to leveraging training, monitoring, and morale-boosting capabilities to elevate employee engagement and enhance performance.

With over four decades of experience in general medicine, including a significant tenure as Medical Officer In-charge, and Block Medical Officer of Health (West Bengal), I bring a wealth of expertise in clinical diagnosis, primary care and patient counseling. A life member of the Indian Medical Association, my career highlights include preventive medicine practices and chronic disease management.

Detail-oriented and results-driven SQL Database Engineer with over 3 years of experience at Wipro, specializing in database design, optimization, and automation for large-scale transactional systems. Skilled in SQL, database management, performance tuning, and batch scripting, with a proven track record of successfully building and automating systems from the ground up for financial institutions. Adept at working in cross-functional teams and driving innovative solutions to streamline data processes. Seeking a challenging Database Engineer role to further leverage my technical expertise. Proven use of AI and effective use of generative intelligence.

Dynamic sales professional with a proven track record, adept in negotiation and client relationship management. Excelled in leveraging technical skills like MS Excel to analyze market trends, driving territory development with a keen eye on competitive analysis. Achieved significant revenue growth by focusing on strategic sales enablement and fostering key relationships.

Organized and dependable candidate at managing multiple priorities with positive attitude in collecting, interpreting and disseminating various types of Statistical figures,Energetic presenter and confident communicator with the ability of circulate information in a way that is clear efficient and beneficial for end users

I'm Karina nd I completed my 10th from janta public school cbse
And 12th from high school nhara nhari road
Pursuing my graduation from rajdhani college ignou
I have worked as caller at forever company
And currently I'm working as a staff member at ball n bounce bahadurgarh

Strategic and forward-thinking professional skilled in converting complex challenges into significant growth opportunities. Demonstrated success in delivering exceptional results that drive business outcomes and enhance organizational impact. Strong interpersonal abilities foster effective communication at all levels, promoting collaboration and innovation. Dedicated to leveraging initiative and adaptability to achieve organizational goals while maintaining a positive demeanor.

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