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Versatile Senior Manager specializing in BPO and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Results driven professional with solid 30 years experience in leadership roles having proven track record of leading and growing organizations. Skillful at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Ready for challenges and focused on meeting future demands.

Dynamic and results-driven leader with extensive experience in leading and managing a global team of 16+ members. Adept at driving organizational process improvement initiatives to enhance efficiency, quality, and productivity. Skilled in overseeing departmental resource management, implementing departmental goals, and setting KPIs for the team. Proven ability to collaborate with stakeholders to evaluate and implement new clinical systems (Veeva Vault/CTMS/Vendor Portals), ensuring client satisfaction. Expert in overseeing the quality of TMF to ensure it is inspection-ready at all times, maintaining compliance with sponsor requirements and specifications.

Highly motivated employee with Experience of 5 years, desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Hardworking Human Resources professional with 3+years of experience looking to work in a dynamic environment that enables me to utilize my knowledge and learn new things, and to progress professionally and personally.

I am a Certified Anesthesiologist with over 2 years of experience providing all aspects of anesthesia care and have extensive experience in Trauma, General Anesthesia, Regional Anesthesia, Obstetrical Anesthesia and Critical care.

A competent professional with 5 + years of experience in the areas of Accounts Payable (P2P) , Stream line the process of AP activities for Payments , Invoice processing with proficient communication skills , Adaptive,enthusiastic & amp; realistic about facing new and challenging situations.

Accomplished Customer Service Associate with a proven track record at Praxis Services Private Limited, excelling in reservation management and customer satisfaction for Vistara. Expert in CRM software and renowned for exceptional communication skills, I have significantly enhanced customer relationship management through effective problem resolution and empathetic engagement.

Dedicated college student with a passion for learning and commitment to academic excellence. Proficient in time management, collaboration, and problem-solving. Strategic professional versed in distilling and analyzing large data sets. Develops and delivers presentations detailing data findings. Articulate and collaborative with expertise in algorithm design and data collection.

Adept Data Analyst with a proven track record at Wipro Limited Bangalore, where I enhanced business decision-making through advanced data analysis and visualization, leveraging Python and project management skills. Achieved significant cost reductions by automating data processes, and developed predictive models to forecast trends, aligning closely with organizational goals. Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.

To lead a successful team of individuals who thrive on challenges, where my skills and abilities will enhance the company’s success, and thereby my own growth.

Post Graduate Diploma in Counseling and Behavior Modification with over 10 years of experience. Specialized in senior citizens, women, children/adolescents, and persons with disabilities. Compassionate and dedicated, with a proven track record in resolving complex interpersonal issues and enhancing mental and emotional well-being through empathetic counseling and intervention. Handles an average of 200 cases annually.

Detail-oriented software Development Engineer in Test with excellent project management and team-building abilities with 10+ years experinece. Several years of experience conducting unit, functional and regression testing using programmatic, manual and automated processes. Worked on different domains such as Sales Tax (US), Investment banking, Payments and accounting.
Good knowledge of Software Development life Cycle (SDLC). Good Knowledge of BDD Framework, AWS, Selenium Webdriver, Selenium IDE, JAVA, Python, TestNG, MAVEN & JENKINS.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Accountant position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

As a seasoned sales professional with a background in the finance industry, I've recently transitioned into a dynamic role within the IT sector. With a solid foundation in driving revenue growth, fostering client relationships, and exceeding sales targets, I bring a wealth of experience and a fresh perspective to my current position. Leveraging my expertise in understanding client needs and delivering tailored solutions, I am committed to driving success and innovation in the fast-paced world of technology. My versatile skill set and passion for driving results make me a valuable asset to any team in the IT industry and in Sales as Team Leader.

Performance-oriented Sales Leader offering exceptional record of achievement over 15-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

 To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. 

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

● 3 years of total experience in Software Quality Assurance in test automation and Manual Testing
● Experience with automation frameworks (TestNG,Cucumber frameworks)
● Worked in agile project life cycles
● Good Knowledge in deploying the applications to the Cloud Azure(Azure Web App)
● Experience in implementing test plans, test cases, defects reporting and tracking
● Participated in end-to-end testing scenarios
● Involved in different types of testing like system integration testing, regression testing, functional testing, sanity testing.
● Experience in requirement gathering, test strategy planning, risk analysis and client communication
● Experience in generating the automation test script.
● API Testing Using Postman.

Working as Head of Operation for the organization with extensive experience in business development, HR practices and administration of all functional units of the organization. Excellent background in team building, HR practices, training & development, budgeting, sales forecasting and execution of all responsibilities starting of sales to service management. Experienced in developing and implementing regional strategies for the organization and operating as a Director with complete autonomy.

Dynamic Construction-site Supervisor with a proven track record at RATNAM GROUP OF BUILDERS, excelling in construction management and subcontractor coordination. Expert in blueprint reading and materials procurement, I significantly enhanced client satisfaction through effective communication and innovative problem-solving. Skilled in both customer relations and project execution, delivering high-quality results that exceed expectations.

Having a hand over C, Python, C++ and Java, also consistently leveling up the technical and interpersonal skills. Always been eager to learn and explore new opportunities. Ambitious to apply these technical and interpersonal expertise through industry challenges.

To take up a challenging role in an organization where there is a scope of contributing and updating my knowledge and skills for the development of self as well as for the organization

 Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. 

Accurate Senior Analyst with exceptional teamwork, leadership and communication skills. Over 5 years of experience working on large-scale projects as well handling daily operational requests. Exceptional technical understanding to meet project deadlines. To obtain a position with the company that will allow room for advancement, growth and to reach the full potential in all positions possible. Idealistically, to learn all the aspects of the company, and with the experience, also with education, goal is to be a valuable asset. Proven ability to work as part of a team or independently on projects. Business-minded Tax Analyst promoting more than three years of expertise of ensuring accurate tax return filing. An efficient individual with experience building and updating tax models and tools. A real problem solver with project planning, analytical and team collaboration skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Seasoned Senior Civil Engineer recognized for high productivity and efficiency in task completion. Skilled in sustainable design, project management, and infrastructure development. Excel in leadership, teamwork, and problem-solving to deliver projects on time and within budget. Committed to innovative solutions and continuous improvement in engineering processes.

Dynamic and result-oriented Executive HR professional with over 4 years of experience in leading human resources initiatives. Skilled in talent acquisition, employee relations, performance management, and organizational development. Seeking new opportunities to apply skills in strategic planning, project management and team leadership in dynamic and growth-oriented environment.

To gain an opportunity to work in a world-class competitive environment, where knowledge can be utilized to make a meaningful contribution to the organization and society while attaining professional excellence. Seeking a Senior Accountant position in a reputed organization.


  1.3 years of experience as a Salesforce Developer.
  Salesforce Platform Developer 1 (PD1) Certified.
  Have good knowledge of Salesforce, java, c++, Data Structure.
  Possesses good analytical, creative thinking and problem-solving skills.
  Friendly in making relationship with co-workers.
  Actively working on trailhead challenges.


Methodical product owner with a meticulous and disciplined approach to gathering and understanding requirements, breaking down specifications and working alongside different departments to develop high-quality products. Tactical planner and complex problem-solver with experience in products. Prepared to bring several years' experience in the field to a challenging new role.

Experienced and self-motivated Human Resources Professional with three years of industry experience administering policies and procedures in the Human Resources Department. Results-driven HR Operations Manager with 3 years of experience in designing policies, onboarding, talent retention, training & development, employee engagement, compensation & benefits, and the entire employee life cycle. Adept at managing HRS systems, ensuring compliance, and providing analytical insights to drive continuous improvement.

Dedicated Talent Acquisition Specialist with a solid track record in end-to-end recruitment for various industries like Manufacturing, VLSI/Semiconductor, Automobile & Healthcare industry. Known for innovative strategies in sourcing, attracting, and retaining top talent. Demonstrated ability to develop strong rapport with hiring managers and candidates, optimizing communication and ensuring alignment with organizational goals. Committed to enhancing company culture through thoughtful candidate placement.

Accomplished Senior Software Engineer in Test with a proven track record at Airtel, enhancing payment solutions and user experiences through innovative testing strategies. Expert in Selenium and Java, demonstrating exceptional problem-solving skills. Achieved significant improvements in product stability and efficiency by leading automation and integration projects, showcasing a strong ability to collaborate and drive results. Motivated Senior Software Engineer highly effective at developing new programs and fixing problems with existing systems. Proficient in Agile/Scrum methodology.

Motivated individual with business acumen and willingness to take on challenging roles. Reliable in completing quality work and exceeding expectations. Thrives under pressure and consistently earns high marks for work quality and speed.

Chat and Email Associate
TTEC (Currently working)
02/2022
Currently working as "Chat and Email Associate"
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Worked in Pramata Knowledge Solution ( From August 2020 - July 2021)
As Data Associate with 1 year of experience in interpreting and analyzing data in order to drive successful business solutions. Excellent understanding of business analytics tools for effective analysis of data. To make the customer’s RAW data into a meaningful and actionable data I am using different types of Analytical skill, it includes different types of skill in MS Excel, like Fuzzy look up. Creating the dataset by using types of mapping process like reviewing the documents provided by the client at EPHESOFT (app used to review the documents provided by the clients), Then Moving to the deep analysis of the documents at Self Introduced Platform (Prepared by the organization itself to keep legal data’s of clients Secured) and then Creating visually impactful Report in Excel and Tableau for data reporting. I was working in digitization project. According to data provided by the client, I have to analyze the data and categorized them and then provide them to the executer. With all the skills of excel I have to do QA of all the data after review process. Working closely with TL, and minimize lots of task by using different types of analytical skills.
MANUAL TESTING – (After 7 months I started my hands-on manual testing) Experience in Smoke Testing, Functional Testing(regression testing,sanity testing). Understanding the Business Requirements and functionality of the system. Prepare and Execution of test cases as per requirement. Involved in preparing the traceability matrix. Preparing Defect Report and assigning the defects to developer. Involved in System and Functional testing. Mapping functional requirements with test cases. Retesting the cases where defect has been raised. Attended daily scrum and weekly review meetings as a part of agile methodology.

 Accomplished Warehouse and Logistics Officer with a proven track record at Voltas Beko, adept in reducing transportation costs through strategic planning and negotiations. Skilled in logistics management and freight negotiation, I excel in enhancing operational efficiency and material fulfillment across India. Demonstrated success in implementing technology for improved logistics, showcasing strong analytical and leadership abilities. 

To pursue a career where I can use my skills meticulously to develop further more towards professional status and position. To engage with their local communities through events, sponsorships, and outreach programs to build goodwill and establish a strong presence in the area. 
 Branch operations are essential for providing convenient access to banking services and building trust with customers. As technology evolves, some traditional branch operations are shifting to digital channels, but branches continue to play a vital role in serving customers' needs.Cash OfficerCash Handling:Cash officers receive and process cash deposits from customers, as well as dispense cash for withdrawals. They need to accurately count and verify the amounts involved in each transaction.Transaction Processing:To process various types of transactions, such as fund transfers, bill payments, and account-to-account transfers, while ensuring accuracy and adherence to guidelines.Balancing Cash:Cash officers are responsible for balancing cash drawers and maintaining accurate records of cash transactions at the end of each shift or day.Cash Reconciliation:To reconcile cash transactions against the records in the bank's systems and to identify any discrepancies and ensure that all transactions are properly accounted for.Customer Service:To assist customers with their cash-related inquiries, provide information about transaction procedures, and address any concerns or issues.Security and Compliance:To follow strict security and compliance protocols to prevent fraud, unauthorized access, and theft. To also ensure that transactions comply with anti-money laundering (AML) and Know Your Customer (KYC) regulations.Reporting:Generating reports detailing daily cash activities, transaction volumes, and any discrepancies that need to be addressed.Training:To train new staff members on cash handling procedures, security measures, and customer service standards.Maintenance of Cash Supplies:Cash officers monitor and manage the availability of currency and coins in the branch's cash vault or drawers to ensure that there is an adequate supply for customer transactions.ATM Management:In branches with ATMs, cash officers may be responsible for restocking and servicing the machines to ensure they have enough cash and are in proper working condition.Quality Control:Cash officers are responsible for checking the authenticity and condition of currency notes, identifying any counterfeit or damaged bills, and ensuring that only legitimate currency is circulated.Locker OperationsTo interact with customers interested in renting safe deposit lockers, addressing inquiries, assisting with the rental process, and providing information about the terms and conditions.Locker Allocation:To allocate available lockers to customers based on availability and the customer's preferences or requirements.Documentation:To oversee the documentation process for renting lockers, including collecting necessary identification documents, completing agreements, and maintaining accurate records.Security Measures:Ensuring the security and confidentiality of locker contents is paramount. To enforces strict security protocols, monitors access to locker areas, and maintain a high level of vigilance to prevent unauthorized access.Locker Maintenance:To oversee the maintenance of locker rooms, ensuring that they are clean, well-lit, and secure. To also coordinate any repairs or maintenance activities as needed.Billing and Payments:Locker Operations Managers are responsible for billing customers for locker rentals, collecting rental fees, and managing payment records.Access Management:To manage and monitor customer access to lockers, maintaining records of locker usage and visits.Dispute Resolution:If there are any issues related to locker rentals, access, or disputes regarding locker contents, the manager addresses and resolves these matters in a timely and fair manner.Security Drills and Training:To ensure staff is well-prepared for emergencies or security breaches, the manager may conduct security drills and provide training on security procedures.To generate reports on locker occupancy, rental fees, access logs, and other relevant metrics to help track the performance of the locker service.Compliance:Ensuring compliance with regulatory requirements and internal policies related to safe deposit locker operations is a critical responsibility.Customer Communication:Locker Operations Managers communicate with customers about any changes to policies, fees, or operating hours related to the locker service.Team Management:If there is a team of staff members responsible for assisting with locker operations, the manager oversees their training, scheduling, and performance.

Resourceful specialist offering expertise in insurance, claims processing, claims management, and customer service for 3+ years. Adapt quickly to learning new technologies and processes for driving success. A proven track record of successfully managing multiple projects and developing innovative solutions.

Efficient Human Resource performs variety of clerical and technical support services for HR department. Supports pre-employment, staffing, and on-boarding processes and troubleshoots issues to meet company needs. Exhibits high level of discretion to handle sensitive and confidential information. Human Resources Assistant with passion for performing support duties and process work within HR department. Skilled at multitasking, handling appointments, organizing and preparing reports and logs. Follows procedures and applies HR knowledge to accomplish tasks and duties. Results-driven Finance Executive known for the ability to complete tasks with high productivity and efficiency. Specialize in TALLY, strategic planing. Excel in communication, leadership, and problem-solving to achieve organizational goals. Committed to driving financial performance and growth through analytical insights and strategic decision-making.

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