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Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.

In Automotive Domain With 8.4 years of expertise in ADAS Testing and Infotainment Testing, ISTQB Certifications (CTFL, CTAL-TA), I excel in requirement analysis, test specification writing, ECU flashing and Execution Manual and Automation, Qualification Testing. In HIL Testing on ADAS (Mostly Ultrasonics and NRCS). Proficient in Parking assistance features (SVS, APC and PTS), I have contributed to enhancing and reviewing tests in RQM Tool. Additionally, adept at utilizing vector tools like vTestStudio, CANoe, Canalyzer, and have basic familiarity with CANdelaStudio, and CANape. Skilled in Application Lifecycle Management/Requirement Management Tools (Polarion, DOORs, RQM, Splunk), Configuration Management Tools (PTC Integrity,Plastic SCM, GIT), and Issue Tracking/Agile Project Management Tool (JIRA).

Dynamic Fraud Prevention Executive with proven expertise at Mondee Tech pvt Ltd in fraud analysis and risk assessment. Recognized with the Promising Fresh Face and Valuable Gem Awards for outstanding performance. Skilled in transaction verification and customer relationship management, I leverage data analysis to implement effective fraud mitigation strategies.

Dynamic Junior Resident with hands-on experience at Safdarjung Hospital VMMC, excelling in patient assessment and treatment planning. Proficient in vital signs monitoring and intubation, I effectively collaborated with senior residents to enhance patient care. Committed to medical documentation and patient education, I thrive in fast-paced oncology environments.

Experienced Test Lead with 16+ years in IT, adept at leading cross-functional teams to deliver innovative solutions. Seeking to contribute expertise in test planning, test strategy, test delivery, and operational excellence to drive organizational growth. Results-driven Test Automation Team Lead known for high productivity and efficiency in task completion. Master at designing, implementing, and enhancing automated testing frameworks using specialized skills in Selenium WebDriver, CI/CD pipelines integration, and JavaScript scripting. Excel in leadership, communication, and problem-solving, ensuring successful project deliveries through effective teamwork and agile methodologies.

 Assistant Professor of English with a passion for teaching and content writing. Experienced in delivering English language and literature courses at both school and college levels. Skilled in academic instruction, creative and professional writing, and curriculum development. Adept at creating engaging content for educational and digital platforms. 

Seeking managerial assignments in Key Accounts /Projects / Operations’ Management / Client servicing with a growth oriented organisation in Service Industry.
A dynamic professional with over 8 years of rich extensive experience in Tool-Design, Project Management and Team Management in the Automotive and Defence Industry. Have worked with Bharat Frietz Werner Limited as Tool Design Engineer. Have done a project with Mahindra & Mahindra Limited as Tool Design Engineer. Proven skills in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals. Acting as an escalation gate to resolve critical issues of the team members. Skills in conducting various training sessions for enhancing the performance and quality of service. Demonstrated abilities in cementing healthy relationship with the Customers and rendering effective service. Excellent communication & interpersonal skills with proven abilities in customer relationship management & Team Management.
Seasoned Territory Manager and exceptional sales professional. Decisive team leader and business manager with excellent attention to detail and persuasive communication style. Offering [Number] years of experience in sales.

Dynamic football player with ANADA FA, excelling in passing accuracy and game intelligence. Demonstrated resilience under pressure, enhancing team performance through strategic positioning and improved defensive skills. Committed to continuous improvement, maintaining peak physical condition and agility, significantly reducing goals against our team while increasing scoring opportunities.

Dynamic volunteer at Patna Women's College, adept in teamwork and collaboration, successfully contributed to impactful Blood Donation Camps. Demonstrated strong leadership qualities and effective time management skills, enhancing team performance and community engagement. Proficient in computer skills, I bring a positive attitude to every project, driving results and fostering a supportive environment.

Deepa Vishwanath #33, 5th Main Road, Yelahanka New Town, Escorts Engineering Layout, Attur Layout, Bangalore - 560064
✉ deepa.vishwanath@email.com | +91-XXXXXXXXXX |  LinkedIn: linkedin.com/in/deepavishwanath
Professional Summary
Accomplished and results-driven Senior Manager with over 22 years of experience in IT support operations, service delivery, and people management across global environments. Proven expertise in leading 24x7 service desk operations, driving ITIL-aligned best practices, and delivering measurable improvements in performance, customer satisfaction, and cost optimization. Recognized for strategic leadership, stakeholder engagement, and operational excellence. Champion of diversity and inclusion initiatives with a passion for mentoring, talent development, and inclusive culture building.
Core Competencies

  IT Service Delivery Management
  Leadership & Team Development
  Client & Stakeholder Engagement
  Operational Excellence & Automation
  SLA/KPI Governance
  Strategic Planning & Budgeting
  Change & Transition Management
  Diversity & Inclusion Leadership

Professional Experience
Unisys Private Limited, Bangalore
Senior Manager – Operations
Oct 2022 – Present

  Lead global IT service desk (L1/L2) operations, ensuring SLA compliance and customer satisfaction across regions.
  Mentor service desk managers and leads, driving team development and performance management.
  Optimize workflows and implement automation initiatives to improve operational efficiency.
  Manage client relationships, handle escalations, and facilitate service review meetings.
  Ensure compliance with ISO, SOC, and internal audit standards.

Operations Manager – Service Delivery
Sep 2019 – Apr 2022

  Single point of accountability for end-to-end delivery of end-user IT services.
  Managed contracts, SLAs, KPIs, and customer satisfaction objectives.
  Implemented cost-optimization strategies through effective staffing and automation.
  Led compliance, governance, and documentation for global service delivery.

Deputy Manager – Operations
Apr 2017 – Sep 2019

  Managed performance SLAs in healthcare accounts receivables operations.
  Drove quality improvement, people development, and cross-functional coordination.
  Conducted performance reviews, developed leaders, and ensured resource optimization.

Assistant Manager – Operations
Apr 2014 – Mar 2017

  Handled client interactions, SOP development, and daily/weekly/monthly reporting.
  Enhanced CSAT/ESAT scores and built high-performing team environments.

Team Leader / SME / Escalations / Customer Care Roles
2003 – 2014

  Progressed through multiple roles with increasing responsibility.
  Built foundational skills in team handling, training, escalations, and MIS reporting.

Leadership in Diversity & Inclusion

  Chair of Unisys India Diversity Council (Mélange); member of Global Women+ AIG Group.
  Launched impactful initiatives: Maternity Buddy Program, mentor-mentee expansions, wellness events.
  Partnered with Talent Acquisition to enhance gender ratio.
  Led Toastmasters Club and organized leadership talks and inclusion workshops.

Certifications & Upskilling

  NASSCOM W2rt Cohort Program (2024)
  Artificial Intelligence
  Cloud Computing
  Robotic Process Automation
  Cybersecurity
  Big Data Analytics
  Internet of Things

Technical Skills

  ITSM Tools: ServiceNow, BMC Remedy
  Reporting & Analytics: Excel, Power BI, Tableau (basic)
  Frameworks: ITIL, ISO, SOC, SOX
  Automation: Basic scripting & workflow design knowledge

Personal Details

  Languages: English, Hindi, Kannada, Telugu
  Date of Birth: January 12
  Marital Status: Married


Dynamic Software Developer with experience as a trainee, skilled in HTML, JavaScript, and database management. Proven ability to optimize program performance and enhance user experience. Strong collaborator with a track record of successful project completion and process improvement initiatives. Committed to delivering high-quality software solutions and providing exceptional technical support.

Dynamic Assistant Manager - Project Services with a proven track record of successfully managing interior fit out projects from pre-construction to project closure. Experienced in cross-functional collaboration, resource management, and client relationship management, ensuring exceptional project delivery and client satisfaction.

Academic Projects:


  Financial markets and modelling: conducted the financial modelling of Minda corporation
  Investment analysis and portfolio management: Implemented strategic risk management techniques to enhance portfolio performance, ensuring alignment with investment objectives and market trends
  Futures and options: Understood derivate product valuations, metrics, and application through a hedge fund case study on Long Term Capital Management
  Key Modules: Financial markets and modelling, financial statement analysis, corporate finance, Investment analysis and portfolio management, Futures and options, Strategic financial management, Fixed Income securities


I am seeking a new association with a company that can benefit from my expertise as a results-driven professional with a track record of success. I am confident in my ability to make an immediate and long-term contribution to any organization.

High-performing Senior Area Sales Manager with significant experience in managing sales teams and implementing strategic plans to increase revenue. Strengths lie in leadership, effective communication, and problem-solving skills, as well as a proven ability to foster relationships with key stakeholders. Previous roles have demonstrated success in driving team performance and achieving targets, showing solid understanding of market trends and customer needs.

Accomplished Rigging Artist with extensive experience at Double Negative and Moving Picture Company. Expert in Autodesk Maya and pipeline development, leading teams with exceptional collaboration and problem-solving skills. Successfully managed complex projects, integrating feedback to enhance outcomes. Proven track record of technical troubleshooting and project management, driving efficiency and innovation in creative environments.

Dedicated professional with exceptional interpersonal skills and a focus on customer satisfaction. Experienced in managing multiple tasks efficiently while maintaining high-quality service. Quick learner with a strong ability to adapt to new challenges. Technical proficiency in various software applications enhances productivity and effectiveness.

Experienced individual with extensive health, safety, environmental, food, and quality management experience. Country HSE Lead for Compass Kazakhstan for seven years, recently promoted to HSE Director. 19+ years of overall experience. Proven track record of implementing and overseeing comprehensive health and safety programs for regulatory compliance and promoting a safe working environment. Managed a large team of health and safety experts in food production/distribution, facilities maintenance, hotel services, and transportation management to achieve HSE key performance indicators. Skilled in developing policies, conducting risk assessments, providing staff training, fostering a safety culture, and continuously improving practices to minimize accidents and injuries. Reliable Technical Director with [Number] years leading technology-centric departments. Confident advocate for junior staff members, enthusiastic about using technical education to improve business outcomes. Skillful at uniting educationally and geographically diverse teams toward achieving singular goals.

Having 18+ years of progressive Experience in Plant shut down inspection, Cross country Pipelines, LNG Projects, Petrochemicals Refineries, Thermal Power Plants, Process plants, Nuclear Power plants, Offshore Pipeline barge, FPSO, mining & Fabrication shops onshore and offshore pipe laying activity (Pipeline installation and commissioning) etc., Worked as Client Representative; QA/QC Coordinator ; ; Welding Inspector/Engineer; Radiographic Film interpreter; NDT Specialist Engineer; NDT Trainer; Third party inspector. Conversant with International Standards: API, AWS, DNV, ISO, ASME/ANSI, ASTM, ASNT, DIN, BS & Australian standards. NDT Procedure & Method statement - Preparation, Review and Endorsement, Experience in Conducting NDT Auditing and Procedure Demonstration. Experience in conducting in-house NDT Training (RT, UT, PAUT , TOFD, UT Gauging, MT, PT, RTFI) for the employer and client personnel as NDT level 3 Trainer. Visiting offshore FPSO to audit NDT inspections such as UT corrosion mapping, Piping General and Close visuals, MPI, DPI, etc., Involved in Surveillance and inspection.. Experience in Conducting NDT Auditing and Procedure Demonstration . Experience in conducting in-house NDT Training (RT, DRT, UT Shear Wave, PAUT, TOFD ,UT Gauging, MT, PT, RTFI) and Examinations for the employer and client personnel as NDT level 3 Trainer. Experience in Reviewed Welder performance, Welding Procedure Qualification record (WPQR), Welding Procedure Specification (WPS) & Welder qualification Test (WQT) etc., Hands on Experience in - RT Using X-Ray Machines, Ir.192, Co.60 & Internal Crawlers; UT (Lamination, Corrosion Mapping & Wall Thickness), UT Welding Shear Wave, PAUT, TOFD, MT, PT ,Radiographic Film Interpreter for Piping and pipeline welded joints. Ability to interface successfully with all project team members and regulatory agencies/departments in major project environment, Strong technical, communication, reporting and leadership skills


  16+ Years in Media
  PR Campaigns
  Branded IPs
  Destination Storytelling A versatile communications professional with rich experience across India’s leading media and digital networks. Specialized in executing high-impact PR campaigns, branded content strategies, and destination-led storytelling for tourism boards, government agencies, and consumer brands. Proven track record in building visibility through media partnerships, influencer collaboration, and content-driven strategies.


A seasoned & result oriented professional with rich experience of over 26+ years in managing Production Engineering, Line & Facility setup, New Product Introduction, Process Enhancements, Quality and Team Management major in Automotive Electronics & PCB Assembly Manufacturing Industries.
· Presently Working as “Vice President Operations” to Introduce startup for "Electronics Manufacturing Services" @ “WE4 Automation Pvt Ltd”, Gurgaon since 1st Dec'24.
· Proficiency in Setting up SMT Lines and Assembly Lines for Automotive Electronics products such as ADAS, CAMERA, SVS, INTEGRATED DISPLAYS, SECURITY, SPEAKERS, AUTO AC PANELS
· Proficiency in setting up MES Traceability system
· Gained exposure in managing entire productions operations with key focus on top line & bottom-line profitability by ensuring optimal utilization of resources.
· Adept in costing & development operations. Skills in conceptualizing and effecting process initiatives to enhance efficiency and productivity.
· Expertise in designing world-class systems and implementing processes that will enable organization to consistently meet and enhance customer satisfaction.
· Adept at evaluating and procuring test equipment, PCBA Production Equipment's with recent technology's, PCBA storage equipment's, Component Assembly, Post Assembly Inspection and Testing.
· Proficiency in implementing quality standards such as such as ISO 9001, 14001 & 18001, 5S, TQM and Statistical Techniques – SPC that will enable organization to consistently meet and enhance customer satisfaction.
· Expertise: Programming & maintenance of Auto Insertion M/C, SMT Lines, Wave soldering M/C, Latest equipment being practiced in PCBA process.
· Effective communicator & negotiator with strong analytical, problem solving & organizational abilities.

Dynamic and results-driven professional with experience at Kunduz as a doubt trainee faculty. Proven expertise in organic synthesis and computational software, complemented by strong teamwork and adaptability. Committed to delivering high-quality outcomes and fostering positive learning environments. Adept at utilizing advanced analytical techniques to drive innovative solutions.

Developed organizational and administrative skills in professional office setting, seeking to transition into new field. Demonstrated strengths in communication and task management. Committed to leveraging these transferable skills in new and dynamic environment.

Results-driven Mechanical Engineering graduate specializing in vehicle design, product development, and manufacturing processes. Proficient in CAD modeling, 3D design, FEA simulations, and prototype testing to engineer precise and efficient mechanical components. Dedicated to applying innovative problem-solving, design optimization, and cross-functional collaboration to advance automotive and mechanical system development.

Results-oriented professional with extensive experience in Real Estate Operations, Legal Documentation, Investment Advisory, Taxation, and Financial Services. Demonstrated ability to manage large AUM portfolios, draft and execute legal agreements, coordinate with developers, and support sales efforts. Recognized for strong analytical, interpersonal, and leadership skills. Seeking a challenging role to contribute to organizational success and expand professional growth.

Results - focused and proactive in planning day-to-day operations and solving service issues. Offers advanced abilities in tackling issues impacting team and business success. Excels at managing team and personal time to consistently exceed expectations

Accomplished executive with 18+ years of experience in Strategic Partnerships, Business Expansion, and Enterprise Sales. Demonstrated success in scaling global alliances, increasing revenue, and leading cross-functional teams to surpass organizational goals. Specializing in C-level negotiations and market penetration strategies within digital transformation partnerships.

Motivated and detail-oriented B.Com final year student with strong foundational skills in accounting, office tools, and communication. Seeking an opportunity to start a career in a dynamic organization where I can utilize my technical and interpersonal skills to contribute to growth and success.

Effective Student committed to learning, developing skills in technical aspects and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.

Dynamic Senior Executive with a proven track record at Synechron Technologies, excelling in project management and decision-making. Expert in compliance audits and tenant relations, enhancing facility satisfaction. Recognized for fostering teamwork and driving operational improvements, ensuring safety standards are met while optimizing transport strategies.
Multi-talented Senior Executive knowledgeable about infra, operations, and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and maintaining quality of services.

Dynamic finance professional with extensive experience at Genpact India Pvt. Ltd., excelling in HFM consolidation and compliance. Proven expertise in SAP and Oracle, coupled with strong leadership skills, has driven timely financial reporting and audit readiness. Committed to enhancing operational efficiency and accuracy in financial processes.

As a Medical Documentation Specialist, I developed a strong command over clinical documentation, medical language, and real-time data capture. These skills form a solid foundation for scientific writing roles focused on translating complex medical information into clear, structured content for academic, regulatory, or healthcare communication purposes.

Dynamic HR Officer with a proven track record at Central Bank of India, excelling in employee engagement and performance management. Skilled in data analysis and problem-solving, I successfully enhanced employee recognition programs and streamlined orientation processes, fostering a culture of continuous improvement and organizational development.

With a proven track record in BPO operations, I bring extensive hands-on experience in customer interaction via calls, emails, social media, and live chats—always maintaining a customer-first approach. Adept at balancing regulatory adherence with exceptional service delivery, I have consistently prioritized customer satisfaction, issue resolution, and brand reputation management. Skilled in identifying red flags, minimizing compliance gaps, and delivering timely, ethical, and transparent outcomes in high-pressure environments. I am also AI-enabled KYC, AML/CTF, and Financial Services professional with a strong foundation in regulatory compliance, client onboarding, periodic refresh, CDD, and quality control (QC). Known for driving operational excellence, risk mitigation, and audit readiness through scalable process frameworks and robust metrics.

Over 15 years of diverse Human Resources Management experience in FMCG, Manufacturing, Oil & Gas, Education, and Luxury industries. Proven track record in designing and implementing HR processes, with a focus on competency mapping and enhancing employee engagement to drive business growth. Recognized as a top-performing HR Business Partner with expertise in Talent Acquisition, Talent Management, Organization Development, and Change Management. Skilled at cultivating positive employee relations, promoting transparency through clear communication, and effectively resolving issues at all organizational levels.

Dynamic and results-driven professional with experience at KodNest, where I built responsive web applications and collaborated on software projects. Proficient in Java and HTML, I excel in data analysis and visualization, while my leadership skills were honed as a Group Project Leader at Banasthali Vidyapith, delivering impactful solutions.

Healthcare professional with 15 years of diverse experience in clinical and administrative roles, including medical advisor and hospital administrator. Expertise in ophthalmology and dermatology with a strong record of delivering strategic medical insights and guidance. Proven ability to enhance team performance and meet customer service objectives while driving business results. Recognized for exceptional communication, analytical, and leadership skills in high-pressure environments. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations

Dedicated Security Operations Specialist with over 10 years of experience in surveillance, team leadership, and high-volume dispatching. Expertise in Remote Security Monitoring (CCTV) and emergency response coordination enhances safety across multiple sites. Background as Security Supervisor includes asset protection and threat detection, leveraging advanced technology to ensure public safety from a centralized command center.

Technically proficient Computer Science and Engineering student with expertise in modern programming languages andAspiring software developer with a deep-seated desire to acquire new skills and a passion for coding. Eager to contribute innovative solutions, apply my current skill set, and continue learning in a dynamic and collaborative team environment.

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