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Decisive Sr. Engineering Manager having 18 + yrs of Experience highly effective at operating in dynamic, high-pressure environments. Successfully handle Design and Delivery of multiple simultaneous responsibilities while exceeding objectives and satisfying tough clients.

* Evaluated existing procedures and made proactive adjustments to meet changing demands.
* Developed proposals for clients outlining project scope and timeline.
* Coordinated project team of 15 -20 engineers for projects in commercial and industrial development.
* Participated in development meetings for high-value customers and business operations updates.
Work Experience Summary

  Working as Sr. Engineering Manager (Product & Platform) in Altimetrik (Client -Samsung , PayPal). (July 2021 to Till Date)
  Working as Technical Specialist(Sr. Manager) in Standard Charted Bank. (July 2019 to July 2021)
  Worked as Staff Software Er. in GE Digital. (July 2016 to July 2019)
  Worked as Senior Software Engineer II in Thomson Reuters. (Aug 2012 to July 2016)
  Worked as Senior Software Developer in Sabre Holdings. (July 2011 to Aug 2012)
  Worked as Senior Software Analyst in ACI Worldwide Solution Pvt Ltd. (July 2005 to July 2011)
  Worked as Software Engineer in NEXTLINX India Pvt Ltd. (June 2004 to July 2005)


 Total 9+ Years of Experience in senior developer in Flutter,Android & IOS(swift).    Highly motivated Mobile Application Developer and Extensive knowledge and hands-on experience working on Smartphone Applications. Proven ability to interface with customers, understand product requirements, and design proof of concept prototypes. Exposure on eCommerce, Energy & Utilities, eLearning domains. Experience with several APIs for Android applications such as Google Maps, Google Places, Facebook, etc. 

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Dedicated in immigration field professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced Accountant with over 32 years of experience in Financial Accounting. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Versatile Content Writer proficient in researching, writing and editing diverse content. Works with minimal input to produce engaging, authoritative and error-free work. Autonomous yet communicative with 3 year history of superior performance in remote environments.

Experienced Full stack developer with over 4+ years of experience in Software Engineering. Excellent reputation for resolving problems and improving customer satisfaction.
“I believe, by using right programming techniques any idea can be converted into a software”


  Experienced Lead Implementation Analyst in the information technology and services industry.
  Experienced in the area of Software configutation and Testing (Manual and Automation).
Experience in US and Canadian healthcare systems which includes Payroll , Health & Welfare issues.
  Well-versed in building positive relationships with customers and other stakeholders.
Strong requirements gathering, scope development abilities.
  Clear understanding of software development life cycle (SDLC) i.e waterfall, scrum and agile methodologies, software test life cycle(STLC), and QA Methodology.
  Expertise in Understanding and Analyzing Test Requirements, Tracking changes andmaintenance of all Test Requirements
  Skilled in analyzing functional, User experience, and technical requirements
  Strong attention to detail ensuring issues are logged and resolved prior to launch into production.


. Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
· Excellent communication skills to deliver & present lessons in an interesting and fun manner.
· Have creative bent of mind which helps in delivering lessons through activity based learning.
· Have a caring attitude to attend to children's needs and concerns in time.
· Trained in Child Psychology, Pedagogy of Social Science, Primary Environmental Studies, Maths & Language.
· Written and spoken knowledge of English and Hindi.


 Dedicated Engineering professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. 

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Accomplished Human Resources Executive proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes benefits administration, compensation structuring and recruitment.

My top strengths are - Gratitude, Love for learning, Kindness and Spirituality.
My pronouns are She/They

To use an opportunity with a positive mindset fetches learning and experience for a lifetime and I am all about that. Opportunities were never less for me, they kept rolling in some or the other way and I thought that my only work is to use it.
Using many such chances, I was able to decide that Psychology is my subject where I want to do the maximum exploration. Being in this field for 5 years, my greatest learning is to be a good human. Along with Psychology, if there is another entity where I see myself as a good fit is Writing. My day begins and ends with Writing. Each time I create a blog, my perspective shifts to a better place.

Achieving awards, securing position in academics make a more realistic sense when the learnings are put into practical use. I am on that journey right now.
Working with various sectors of the society needs one to be equipped which diversified skills. These skills are enhanced with experience and I am open for it.

At the end, my belief is about Psychology deduces to Service. To be able to pervade Mental Health Awareness to the unprivileged, to be able to make an individual understand the essence of her/his own life.

Compassionate, creative and effective Teacher with valuable experience in classroom administration, professional development and project planning. Equipped with extensive background in versatile education environments. Student-centric instructor, academic facilitator and motivational coach. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies. Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills.

IT Professional with 10+ years of experience and a broad background in developing strategic technology solutions that automate complex processes, improve efficiency, and increase system availability. In my current role, I lead a high performing team of engineers in architecting CI/CD solutions that streamline the software development lifecycle.
Throughout my career, I have made it my goal to understand the needs of my business and drive positive change throughout organizations. I found my passion in being a leader and advocate for automated solutions that reduce manual, error prone processes and increase team member productivity. I enjoy the challenge of resolving complex IT and business problems. Providing top-notch technology services in a world that is ever changing and customer demands are ever increasing can be difficult, I focus on implementing clear and effective processes that sustain and pave the way for rapid growth. Having a background in IT technical support has developed my customer first prospective which guides my journey to align digital goals with business strategy. Experienced DevOps with over 10 years of experience in IT. Excellent reputation for resolving problems and improving customer satisfaction.

Health and Safety Officer who completes thorough and detailed inspections and evaluations. Personable and friendly with excellent time management skills. Well-versed in project management, program implementation, and team oversight.

Profile summary Business analyst + Test Manager with over 11 years of rich experience Banking payment and in supporting business solution software and analyzing business operations. A seasoned product professional digitizing paper-based operations for Wholesale Banking & Private banking customers. I carry strong and deep knowledge of Payment domain. Core competencies . Requirement gathering. Product Backlog Creation Stakeholder Management Requirement validation Gap Analysis Use cases/ User story creation Sprint planning/ review/demo FSD/BRD preparation Gap Analysis RTM Agile testing/UAT Testing. Test Management. Test Summary/ Release Document. Release Artefacts. Go Live Activity. User Session. Domain expertise. 11 Years of experience in payment and Business analyst (Banking domain) and testing. Deep Domain expertise across the Payment Gateway business processes: - Knowledge on MX messages, Migration MT to MX. Identification of payment method, Selection of payment processor. Extensive experience in Swift messages MT and MX Knowledge on PAcs 008/PAcs 009,Camt Message. Knowledge of payment life cycle Remitting/repair/STP payment/OFAC review. Creating and maintaining release /project cycle /component information Exposure to processes involving coordination with multiple stakeholders during software lifecycle across.

Having 3 year of experience in Cloud (Microsoft Azure) and DevOps Engineer in IT Industry and having worked in distributed environment. Experience in Deploying and Managing Containerized workloads to Cloud, Version Control, DevOps/Build, Continuous Build & Release, DevOps Methodology, Continuous Deployment, and Configuration Management. Experience in running docker container in Azure Kubernetes Services (AKS) and Kubernetes. Worked on Version Control or Source Code Management tools - Git/GitHub (Branching/Merging/Creating/Tagging and cloning repo's). Creating CI/CD pipeline to take the docker images from ACR and deploy to AKS cluster. Effective communicator who enjoys building and maintaining Client relationships. Ability to multitask and prioritize work as per deadlines.

To work in a firm with where I can apply my knowledge together with the hard work and strong sense of dedication to polish my skill sets and improving in every aspect of work contributing to the growth of organization.

Relationship Manager with 8.7 years of experience in private banking and financial services industry. Proactive in developing new business, providing exceptional level of customer service and relationship building. Strong history of client acquisition and recently participated in Team building & Business Development Training in SYDNEY Australia.
Managing portfolio of Japanese corporate, companies and HNI CLIENTS with growth of 120% in portfolio size.
Proficient in formulating strategies to enhance sales enhance revenue solving, and consistently drives bottom-line performance, efficiency, process and profit improvements.
Deft in business development tools to accomplish breakthrough sales objectives while managing business relationships, building credibility, portfolio management and establishing immediate rapport with the potential clients. Leveraged strengths in analytics, leadership, and creative problem solving to identify new opportunities, expand customer base, deepen existing relationships, and satisfy corporate objectives.

DevOps Engineer with extensive understanding of high availability architecture and concepts. Purpose-driven professional with capacity to be strong team player plus work effectively independently.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Dedicated Senior Academic Specialist professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Innovative Chief Marketing Officer equipped with ten years of experience and solid critical thinking, communication and organizational skills. Possesses in-depth knowledge of Content Marketing, Social Media Marketing, Branding, Blockchain, E-Commerce and Design Thinking. Committed to increasing company profitability and implementing effective cost-saving programs. Blogger with the below-mentioned key skills:
• Wide experience in Internet blogging
• Excellent SEO, Copywriting and Editing skills
• Excellent Market Communication and Corporate Communication skills
• Proficient in Social Media Targeting, Conversion, and Communication
• Engage Customers and target prospects on social platforms while leveraging Influencers
• Exceptional knowledge of Social Media tools, technologies and trends
• Intricate knowledge about Technical Writing, E-Commerce and SEO based content that ranges from involving Architecture, High Fashion to Academics
• Developing Instructional Designs with a strong grasp of characteristics of different training processes which directly affect the business
• Strong Research Knowledge: Qualitative and Quantitative
• Meeting objectives, identifying problems and promoting solutions

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.A curious learner and excellent team player searching for a challenging position as a HR,TRAINER or a
Software Engineer and excellent communication skills to grow as a data scientist,Hr,Trainer or a Software Engineer.A hardworker and the smartworker who likes to do each job with perfection.

Passionate and dedicated web developer with a strong foundation in HTML, CSS, and JavaScript. Proficient in modern web development frameworks such as React and Node.js. Strong problem-solving skills and a keen interest in learning new technologies. Seeking to join a dynamic team and contribute to the development of engaging, user-friendly web applications

  Experienced Accounts Payable Manager with 11+ years of experience managing daily accounts payable operations. Expertise in overseeing invoicing, vendor relations, payment processing and employee relations. Successful in reconfiguring workflow and staff responsibilities to improve efficiency.  

Dedicated Marketing professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

A Graduate with a degree in BBA with over 1.5 years of experience in a running firm as a sales and stock manager possessing inventory management, analysis and tracking expertise. Labeled incoming and outgoing items before check-in and checkout using hand-held devices. Organized planner with strong demand and shortage forecasting abilities.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level SEO Executive position. Ready to help team achieve company goals.

6+ years of Product Engineering experience
• I would like to pursue my career in a work environment that will utilize and reinforce my technical skills and abilities, and also to apply and gain new skills and experience in a rapidly changing environment.
•Worked closely with development and Technical Support teams to resolve quality issues.
• Good interpersonal skills, commitment, result oriented, hard working with learn new technologies and undertake challenging task
• Hands on preparing Test plans, Test cases and Test Data, and executing the same.
• Capability to quickly learn new technologies and work with different team members.


Adaptable Document Controller offering background in process improvements and document preparation. Dependable professional with exceptional computer talents.Document Processing Specialist developing and implementing document control and management strategies. Stores documents correctly for easy employee access. Excellent communication and organizational skills, with proficiency in standard office software and attention to detail.

Seeking Challenging roles in Financial Sector. A result oriented MBA with specialization in Banking & Financial Services, having good understanding of Business Development, Sales, Client Relationship Management and Team Management Well versed with the concepts of Financial instruments (Equity, Debt, Mutual Fund) & Financial Management Excellent presentation skill, Willingness to learn and Ability to handle pressure and meet deadlines.

A self starter seasoned profession with over 17 years of experience in various leadership roles. Expertise in handling large scale programs with a proven track record in revenue generation, cost saving, leadership development, strategy designing, brand building and international sales.

Highly dynamic Office Administrator adept in providing administrative support to office staff to ensure optimal productivity and efficiency. Demonstrating a proven ability to manage multiple priorities in a deadline driven environment, while remaining at tune to the ways in which I can be of service. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Cover Letter
 I am self-motivated and energetic individual with superb interpersonal skills who is driven by a strong desire to achieve result and improve the standard of quality. I work effectively as a part of team and have a good level of emotional intelligence along with superb strategic thinking, leadership goal and organisational skills. 
I come to you with a solid background in the operations and governance fields. I had worked as a team leader (operations) and during that time I had successfully led and manage team of 15 people. Furthermore, I have a proven track record of increasing quality standards and ensuring that all staff under me pull together to raise the bar. I have proven track record of delivering result and I am confident that I can bring same to your organisation.
I am strategic thinker and I have a knack for seeing the bigger picture. I am also a hands-on leader who is not afraid to roll up my sleeve and get the work done. I am a team player and I believe in working together to achieve common goal. I am confident that I can be an asset to you team and I look forward to the opportunity to discuss this further with you.
Thank you for your time and consideration.
Yours sincerely Neetu Thakur
Team Lead – Operations
Summary
 An experienced, committed and passionate individual who has good knowledge of operations standards and best practice. In my current position, I have played a major role in ensuring that key goals and objectives are delivered. At work I have been commended for promoting the company’s value in all its dealing with its clients. On a personal level I am an ambitions individual who has the ability to challenge and an innovative approach to quality improvement. I am looking for operation team leader position to work innovatively in the organization towards the fulfilment of company objectives and to learn as well as contribute in the organization to my fullest. 
Professional Skills
  Excellent multi-tasking skills
 Problem resolution root cause analysis
 Self-motivated and able to work independently
 Proficient with MS-Office and screen navigation
 Excellent logic, reasoning and decision-making skills
 Excellent time management and organizational skills
 Consistently meets or exceeds deadlines and objectives
 Offers new ideas to the team, department, and/or organization
 Remarkable ability to analyse and track seasonal variations and trend
 Strong communication and problem-solving skills both written and verbal
 Ability to create and maintain organizational and individual scorecard system
 Efficiently responds to problems and identifies opportunities to improve policies or procedures.
Team Lead – Operations
 Responsibilities
 Managed a diverse workforce in organization to ensure efficient day-to-day operations.
 Designed and implement a variety of workforce programs to improve productivity and efficiency.
 Role also included the delivering of excellent customer service by supervising customer related activities of staff, and ensuring that customers are treated in a professional manner.
 Ensure that members of staff adhere to clients’ specifications in the course to guarantee client satisfaction.
 Meetings / Conference calls with clients.
 Assign tasks to team members in such a way that the more pressing tasks are completed first
 Mentor team members, identify lapses, and conduct training on the job to equip team with knowledge of developing trends in order to build a highly skilled team.
 Generated reports and KPI's of Call / Chat volumes, SLA response times, and customer satisfaction survey results.
 Defined clear individual and team goals for day / week / month.
 Recognized high performance and reward accomplishments.
 Motivate team members to accomplish their goals.
 Suggest and organize team building activities.

Resourceful Software Test Engineer with a 8.5-year background in defining required tests, running tests, gathering test data and identifying defects. Adept at providing thorough feedback to developers and developing and implementing quality assurance metrics. Talented in Automation and Functional Testing and good knowledge of Business and Data .Acquired good understanding of the Telecom industry specifically in the areas of Retail management, Customer Relationship management while servicing a key telecom customer –AT&T and other clients.Reliable and hardworking with effective oral and written communication skills.

Dedicated legal professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

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