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Dynamic professional with extensive experience in project and team management, service management, incident and problem management, and knowledge management.
Proficient in various support roles, including Service Desk, Remote Desktop, Product/Application Support, and Level 2 Escalated Support.
Skilled in handling critical incidents, optimizing operational efficiencies, and managing ticketing transitions using tools like JIRA, ServiceNow, Salesforce, and Zendesk.
Adept at training new hires, facilitating knowledge transitions, and conducting ongoing process improvement activities.
Experienced in working with global teams and managing multiple clients across AMER, EMEA, and APAC regions.
Proven ability to interact with internal and external clients, vendors, and stakeholders to resolve issues and minimize impact.
Diverse industry experience, including computer manufacturing, IoT/Building management, non-profits, printer products, software, and IT.

Energetic and versatile problem-solver with 15 years of Experience in Construction of various Projects like Railways , Underground & Elevated Structures, Hydro Power Projects, with a genuine interest in Execution with Best Quality practice, Occupational health, safety & Environment standards for the project. Keen to work for a dynamic organization in a stimulating work environment that could utilize my experience and education to the maximum extent.

Innovative Full Stack Web Developer known for productivity and efficiency in task completion. Possess deep knowledge Web Technologies and Devops ensuring robust web application development. Excel at problem-solving, teamwork, and adaptability, skills that enhance project outcomes and foster collaborative work environments.

Methodical Credit Manager adept at analyzing lending activities according to current regulations, standards and market conditions. Offering 5.5 years of financial experience in the banking industry and 1.5 years as Business Analyst in the IT industry.

As a Program Manager at Zomato's B2B platform, Hyperpure, I oversee the Profit and Loss (P&L), cost management, and billing processes for the entire Supply Chain Management (SCM).
Previously, I served as an operations expert in the online ordering sector, where I gained extensive experience with Salesforce, Zendesk, Help Scout, SendGrid, and MS Office. I specialize in setting up and refining business workflows, and have a proven track record in managing both large in-house and outsourced teams effectively.

Dedicated Chartered Accountancy graduate with 6 years of experience in auditing and financial reporting. Looking forward to associate with an organization which provides wide spectrum of opportunities to utilize skills, achieve sustainable career growth through a continuous learning process and to keep myself dynamic and competitive with ever changing scenarios of the world.

Solutions-oriented engineering professional with strong understanding of product development process. Brings excellent interpersonal and communication skills to work effectively with colleagues, management and vendors. Proactive in identifying areas of improvement and taking steps to drive successful completion of projects.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Software developer with 11 years of experience in backend programming, I excel in microservices and event-based architecture. Currently, I am engaged in designing and developing highly scalable, available, and reliable cloud-native applications. As a polyglot developer, I value utilizing the right tool for the job, maintaining a versatile toolkit that enables solutions across a wide array of problem sets. I specialize in migrating monolithic legacy applications to cloud-native applications using hyperscalers. As a firm believer in Agile methodologies, including Test-Driven Development (TDD) and frequent releases, I consistently strive for excellence in software development practices.

With a blend of enthusiasm, experience, and creativity, I integrate the best elements of design, engineering, architecture, optimization, documentation, and testing to build applications that meet the highest standards. I have substantial experience as a mentor, leading a team of 15 members. My interests encompass programming, foundational computer science, data science, cloud, and AI technologies, as well as exploring algorithms.

Beyond programming, I am dedicated to maintaining a healthy and fit lifestyle and enjoy traveling. I am always intrigued by ideologies that challenge conventional thinking. I pride myself on straightforward and accessible communication, fostering healthy discussions among technologists, developers, designers, testers, users, and thinkers.

10 Years of hands on working experience in various industries. Currently working as marketing manager with Cardiff metropolitan University. I am working from past 6 years in education industry as a branch coordinator and marketing manager. Working closely with students and agencies and providing them the support to improve the quality of the application.Excel in communication, teamwork, and adaptability, ensuring seamless integration of innovative strategies for business growth. Ready to offer several years of experience to new role dedicated to achieving exceptional results on tight timetables

Accomplished Motion Graphic Designer and Video Editor with 8 years of experience in creating captivating visual content for diverse media platforms. Proficient in advanced editing software and techniques, specializing in dynamic motion graphics and seamless video transitions. Licensed drone pilot with expertise in aerial videography, enhancing projects with unique perspectives. Adept at managing projects from concept to completion, ensuring high-quality, engaging results that meet client objectives.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Full time front end developer with experience closing to 8 years currently working for CISCO.
Currently been working on React js framework along with making good use of core UI concepts of JS,TS,HTML,CSS.
I have also started to look on GraphQL and Node.js.
Having the ability to understand and implement business requirements into software.
Always have been a team player and worked with different team like backend and devOPs.
Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.


Skilled nursing professional with more than 10 years of experience and passion for providing the highest quality of behavioral and medical care. Compassionate and empathetic advocate for patients and families. Skillfully assesses health status, develops diagnoses, and manages care for patients with acute and chronic concerns. Experienced in structured and unstructured environments, smoothly coordinating multiple activities and competing priorities.

Hi there! I'm a seasoned banking professional with over 15 years of experience in retail branch banking. I've been recognized for my ability to drive sales and deliver exceptional customer service, having qualified for the Million Dollar Round Table (MDRT) for 7 years in a row. I'm passionate about helping customers achieve their financial goals and leading teams to success.

Accomplished Deputy Branch Manager at Punjab National Bank, adept in Branch Operations Management and Relationship Building, significantly expanded customer base through strategic marketing and cross-selling. Expert in financial controls and team leadership, demonstrated by streamlining reporting processes and enhancing client satisfaction. Skilled in multitasking and team management, consistently exceeded sales revenue targets.


  Results-driven Associate with over 10 years of experience in developing high-quality enterprise applications.
  Currently serving as a Lead Software Engineer at EPAM for Expedia Group, with strong expertise in client-server technology and standalone applications using Java, REST, Spring Boot, and Microservices.
  Skilled in building and integrating chatbots across various social channels, specializing in the design and implementation of chatbots powered by cognitive, machine learning, and artificial intelligence (AI) technologies.
  Possesses excellent interpersonal, communication, and presentation skills, effectively engaging with both technical and non-technical stakeholders to ensure project success.



Seasoned software analyst with 10 years of experience in web development across service and product-based companies. Expertise in frontend and backend development. Known for creating efficient and maintainable applications while following industry-standard processes. Thrives on challenges and seeks opportunities to expand skill set by staying updated with cutting-edge technologies. Problem-solving mindset and commitment to learning enable efficient navigation of complex challenges for optimal results. A valuable addition to any team or organization. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Respectful self-motivator gifted at finding reliable solutions for software issues. Experienced in Software Validation and Testing and offering skills in MATLAB products and IEC-61131 standards. Fluent in English and accustomed to working with cross-cultural, global teams.

 A Human Resource professional with 4 years of experience in Business Partner and Talent Acquisition, with a focus on employee relations and organizational development. Skilled in strategic policy development and proactive conflict resolution, demonstrating a strong track record in improving HR metrics, employee satisfaction, and overall employee experience. 

Sharp Thermal and Fluid mechanics knowledge with expertise in CAD and CAM systems for developing new and innovative products. Offering strong understanding of design process to create accurate 3D models, visualizations and drawings using industry-leading software. Dedicated to staying current with latest technologies and trends in field. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Results - Oriented and highly skilled Technical Expert with a background in Technical Documentation, specifically within the aerospace industry. With 6 years of hands-on experience as a Proof reader and ensuring the delivery of high-quality solutions that meet and exceed client expectations. Motivated engineer recognized for strong critical thinking and problem-solving abilities coupled with successful several-year track record in industry. Dedicated to offering innovative solutions to eliminate legacy issues and elevate performance metrics. Diligent creator of innovative workflows and exceptional final products.

Medical Billing Specialist with 7.5 years of experience in fast-paced, multiple-client medical billing company serving large private practice inpatient and outpatient clinics. Researched denied claims and submitted appeals. Familiar with health billing and collections. Handling wide variety of medical billing tasks. Sophisticated and hardworking individual with excellent analytical and multitasking abilities. Coordinates with insurance companies and expedites claims processes. Expertise in accurately inputting procedure and diagnosis codes into billing software to generate invoices.

An accomplished individual with 16 years of strong background in Microsoft Technologies and open source Technologies including ASP.NET, C#, VB.NET, SQL server, Python, AI ML. Since 2017 Rohit has worked extensively on Intelligent Automation Platforms for JP Morgan Digital Platform and Services group, using Business Automation tools like Automation Anywhere 10.5, UiPath 2021, Xceptor 4.5, Alteryx 2019.4, Win Automation and exploring AWS Cloud based IA solutions. Rohit has worked during various phases of SDLC such as Requirement Gathering & Analysis, Design, Development, Testing, SIT and UAT and PVT phase. Rohit's core expertise is in Designing/Developing/L3 Tech Support & Monitoring and Change Management control of Intelligent Automation (RPA) Solutions, besides development and maintenance of Multi-tier Enterprise Applications and Products (Windows & Web).

A passionate Salesforce Developer with an eagerness to work in a promising and challenging environment where I can contribute my knowledge and skills in the success of the organization.
An enthusiastic Software Developer with a robust software development background with 5+ years of experience in Design, Development, Debugging, Unit Testing. Strong hands on experience in Salesforce Lightning Web Component(LWC),Salesforce Integration, APEX, DataLoader, triggers, React.JS, JavaScript, TypeScript, HTML, CSS, Declarative programming and Functional Programming. Experience on Sales cloud, Financial Service Cloud, and Communities(Experience Cloud). Basic understanding and knowledge of lightning Aura. Strong work experience in CI/CD deployment of applications & components into quality and production using SourceTree, Bitbucket and Jenkins. Project delivery experience in agile methodology in Dev roles. In-depth knowledge and experience of all phases of the software development life cycle (SLDC).

I am a result- oriented effective & motivated architect, currently working as a team leader at Skets Studio with total working experience of 6 years, with a proven track record of monitoring progress to ensure goal attainment. A fast and eager learner with a zeal to achieve and learn something new each day, I am adaptive in developing and implementing strategic and measurable steps to achieve desired operational outcomes.

Highly skilled and results-driven Workforce Management Professional with over 12 years of experience in optimizing workforce efficiency, reducing costs, and enhancing service levels in dynamic call center environments. Proven expertise in forecasting, scheduling, real-time management, and analytics. Adept at leveraging data-driven insights to improve operational performance and customer satisfaction. Strong communicator with excellent leadership and problem-solving abilities.

Experienced Senior Associate with analytical and flexible approach to solving problems. Decisive leader driven to optimize processes and streamline operations for team efficiency.

Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Insightful Agile Product Owner with background in leading cross-functional teams to design, develop and launch innovative digital products. Possess strong knowledge of agile methodologies, requirements gathering, backlog refinement and sprint planning. Skilled in bridging the gap between business needs and technology solutions, driving product vision and managing roadmaps. Notable influence in past roles through successful product launches that met user needs and aligned with company goals.

Highly skilled analyst with a background in credit control and vendor management. Previous experience include risk assessment, credit control management and strong vendor management. Strength lies in analytical thinking, problem solving skills and ability to thrive under pressure. notable impacts include the implementation of credit control strategies resulting in improved fiscal health of the previous employers. Highly collaborative individual with track record of effectively training and coaching staff members. Offering confidence, team contribution and decision making skills.

Around 3.6 years of professional Experience in BFSI domain (Payment Domain) as Software Testing with an emphasis on testing Client-Server and Web-based applications (as part of an independent testing team). To work with a company where I can get the opportunity to use my skills to contribute towards the mission of the company while enhancing my all-round skills.

Results-driven Technical Project Manager with 9 years of experience leading cross-functional teams to deliver high-quality projects on time and within budget. Proven ability to oversee the full project lifecycle from initiation to completion while ensuring stakeholder satisfaction.

Accomplished Store Manager with a proven track record at Pluton Apple Authorised Reseller, enhancing store profitability through expert inventory management and cost-saving strategies. Adept in team leadership and customer service management, consistently delivering results by motivating staff and optimizing operational efficiency. Skilled in multitasking and organization, significantly improving customer satisfaction and trust.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Ambitious and vivid learner looking for an opportunity to lead the prospective organization as a Project Manager or otherwise. Bringing forth a variety of skills and shall be committed to utilising my expertise for the betterment of the organization.

Seasoned Branch Postmaster with comprehensive understanding of postal operations and administration. Managed staff, ensured compliance with postal regulations, provided optimum customer service and maintained branch efficiency. Strengths include problem-solving, leadership, communication skills, and ability to adapt to changing environments. Contributed significantly to improving operational efficiency in previous roles by implementing effective strategies for mail sorting and delivery.

Total 7+ years of IT experience including 2 years of Scrum Master and 5+ years of experience as Middleware Admin.

Experienced Customer Support Executive with a Proven Track Record in Enhancing Client Satisfaction and Streamlining Support Processes. Hardworking employee with customer service, multitasking, and time management abilities.

Highly skilled Compliance Auditor with a proven track record of developing and implementing effective compliance audit plans. Experienced in conducting periodic compliance reviews and assessments, identifying potential violations, and recommending corrective action. Adept at providing guidance and advice to management and sales representatives on compliance-related matters, resulting in the increase in their overall compliance awareness and understanding.
Proven track record in enhancing compliance notably with HP Inc., through expert data analysis and robust interpersonal communication. Excelled in identifying risks and driving audit case closures. Instrumental in going above and beyond my role and taking the opportunity of connecting potential new and future HP product requirements of customers with Internal Sales Team. Mastery in sales funnel management and fostering professional relationships led to significant achievements in both compliance and sales domains.

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