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Professionally, am deeply intrigued to constantly learn about two broad topics:
1) Change in human behavior as buyers & sellers, for varied industries.
2) Processes, techniques and technology that organizations use to generate revenue.
This has driven me to take some unconventional yet rewarding steps in my professional journey by undertaking roles that required creating awareness about the product/service, to seeing prospects sign off as a customer and also managing the accounts to increase their lifetime value.
I like to see myself making a positive impact on an organizations growth, by being a team player and taking on the challenges thrown.
My experience spans around generating demand, sales and customer success for IT Services, SaaS, BCDR & also FMCG products.

I am always ready to seek the truth behind any fact with proper hard work & also relate the imaginative & relative computational things with proper orientation in appropriate time. I have very much interest in physics and mathematics.
-Operating System Used: Linux, Windows & Mac OS.
-Basic knowledge of HTML, C++.


 PERSONAL STATEMENT  *Highly-accomplished professional with ‘8 + years' experience in Sales & Marketing specially in ‘Automobile' and ‘Lubrication' domain is seeking to leverage expertise in elite Sales force and Key Account Management. Award and honor for establishment of Market (Retail) in Uganda in less than 6 months stipulated time.  *Pursuing IIM (Indore)- Executive program in sales and marketing management. (2021-2022) Possess proven technical proficiency in CRM and Microsoft Office.  *Excellent manpower handling, include Area Managers, Area Sales Executives, Distributor Network, technical sales and team management skills. Have the ability to cope with pressure and streamline corporate practices in strategic marketing to amplify the business growth and productivity with excellent negotiation and planning skills. Skillful in communicating with high level clients, customers and internal teams. 

Rational Customer Experience Analyst with more than 2 years of experience enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Knowledgeable innovator known for recommending new technologies to enhance existing systems and introduce new systems.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Systematic Financial Manager with more than 5 years of experience growing revenue through effective team and project management. Extensive knowledge of client-focused team-building with training in diverse industry supervision.

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Over 15 + years’ of experience in a full range of onshore & offshore project methodologies including DevOps and AWS Cloud , Java Development and user acceptance testing (UAT) for global clients specially in banking/finance, automobile, and Telecommunication industry sectors. Profound knowledge of DevOps development methodologies and extensive experience in Cloud methodologies. Proven background in designing, developing, and implementing the code require for Infrastructure Cloud provisioning. Expertise in cloud development, auditing, strategic project plans, design cloud architecture & Infra scenarios, Infra scripting , developing infra code frameworks, gathering information on use cases, data preparation, defect management & reporting, cross-functional coordination & collaboration, report generation, decision making, and team management.

Arinjoy Paul is a Senior Production Support Analyst in Tata Consultancy Services (contractor to Citi) responsible for Sales & Marketing Platforms, Integrations & Automation. In this role, he is responsible for technical support. He has extensive experience of supporting Global customers across North America, Asia, EMEA, LATAM countries with large P&L ownership. He leads a Global team spreading over the US, India, Singapore, UK, Brazil, Mexico and has 12+ years of experience in the domain.

 Caring Mentor bringing over a year of experience in related roles. Passionate about working with versatile individuals to support development of professional abilities as well as life skills and help develop to full potential. Friendly and personable professional willing to take on any challenge.    Energetic Mentor excited to manage both group and individualized instruction in various professional as well as personal area to promote learning and personal development. 

PROFESSIONAL SUMMARY

Iam Google Certified, performance- driven aviation professional with more than 20 years of experience in various planning activities in aircraft maintenance, supply chain & Quality including 5 years of planning experience on phase- out/end of lease projects of A330, A343, A345 & B777 fleet. Self-driven, quick learner and practical problem solver with excellent academic records. Currently working as a project lead for one of the B777 c-check lines in Emirates Engineering. Skilled in Project Management, Team Leadership and strong negotiation and persuasion skills. Operation professional with a Master's degree in Management from Manomaniam Sundrarnar University and a Bachelor's degree in Engineering from Annamalai University. SB's, CSB's, AD's, SL's and any other supplier documentation. Providing assistance with investigations arising from ESR's or based on DD's etc. Assisting in the development and implementation of processes and procedures required for the technical operation of the fleet. Sound understanding of integrated design and airworthiness of an aircraft. Excellent knowledge of the Airworthiness domain, on process product and technical requirements and integrated aircraft design and understand application of technical airworthiness requirements and Product Design. Emirates/GCAA Type Certificate holder operating under a Design Organization Approval granted by EASA. Experienced in the various approval procedures (EASA Part 21 / CS Assurance/Safety/Audit functional practices. High accuracy and attention to both results and details. Cost- oriented, possesses effective problem solving and decision making skills. Awards:Received many awards to name a few like Chairman Award for Long service & quality, Najm award for End of lease project and Lean maintenance planning. Problem-solving approach Leadership Decision Making Time management Attention to detail and Quality Assertive

Poised and professional Senior Branch Manager skilled at informing clients about banking products and services while recommending best options to meet needs. Results-oriented self-motivator with over 11 years in sales and branch management, loan management, general bank operations, improving business processes, increasing revenue and retaining loyal customers in multiple locations. Strengths include financial administration, team leadership, Excellent interpersonal skills.

Goal-oriented professional offering nearly 25 years of end-to-end Logistics Operations / Supply Chain Management expertise that directly results in efficiency improvements & cost savings Location Preference: Pune, Mumbai PROFILE SNAPSHOT A dynamic professional with qualitative experience in: -Supply Chain Management -Logistics & Transport Management -Commercial Operations -Material Management -Quality Control -Inventory Management Expertise in managing overall functions of supply chain management which includes controlling the logistics processes & services at vendor’s end and providing valuable suggestions for efficiency enhancement. Proven expertise in handling logistics operations, warehousing, ensuring effective demand & supply planning and management to accomplish overall corporate objectives. Proficiency in implementing cost saving measures to achieve substantial reduction in terms of transport solutions and clearances, indigenization and vendor base reorganization. Competent in ensuring optimum inventory levels of to achieve maximum cost savings with minimum holding of stock. Reduced transportation cost by through changing the route structure & clubbing the deliveries region wise.

13+ years of experience in various roles like Account Management, Business Analyst, Project Management, Delivery Management, Demand Management. Expertise in Telecommunication and Payment solution domain knowledge area like Digital Channels (Mobile App, E-shop, Chatbot, RPA etc.), Telecom OSS/BSS Systems, Loyalty Solution, Campaign Management, Process automation, Wallet and Payment Solutions.
Looking for a competitive role in which provides opportunity to enhance Skills & contribute to the Organization

· A highly accomplished manager with 20+ years of experience working with some of the most influential and innovative organizations in the world.
· Excellent reputation for resolving problems and improving customer satisfaction.
· Dedicated professional with history of meeting company goals utilizing consistent and organized practices.
· Skilled in working under pressure with deadlines and adapting to new situations and challenges to best enhance the organizational brand.
· Committed, results-driven professional seeking a management position.
· Eager to apply managerial experience, leadership skills and organizational techniques to improve profits, efficiency, productivity and service quality.

Ecommerce & Quality Expert with over 6 years of cross functional experience at service industry i.e Ecommerce/Website Management, Quality Analysis, Order Processing & Team management. Recognized consistently for performance excellence and contributions to success in the industry. Seeks a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

 A seasoned professional with over 17 years of proven track record in the field of Surveillance and IT in team management, strategic planning, business development, identifying and developing new markets and new line of business. Proficient in preparation of business plans, competitors profile & monitoring operations at regular intervals with focus on profitability; demonstrated acumen in handling channel network across two major regions of the country. Proven ability as a Team Leader in achieving/ exceeding targets, opening new and profitable products markets and setting up business in untapped markets. Distinction of exploring new markets for businesses growth and streamlining sales & marketing operations. Exposure in market development, product positioning & handling distribution network. Result oriented achiever with excellent track record for identifying opportunities for accelerated growth. 

Mechanical Engineer with 4 years of experience in Maintenance & repair environment. Strong background in designing and fabricating innovative mechanical components of excellence. Solid understanding of core concepts and mathematical computing and analysis tools to communicate technical knowledge clearly.

 Methodical Quality expert experienced in software quality assurance processes and optimal testing strategies. Helps teams produce exceptional products by offering in-depth quality assurance support with 8.5 years of experience in highly competent environment. Open and clear communicator with good multitasking skills, organized nature and scrupulous attention to detail. 

Result oriented professional with 8+ years of experience in Tax transformation and SAP Implementations. Experience in implementing indirect tax solutions using external Bolt on systems (Vertex/One Source/Vertex Returns) with traditional ERP systems. Successfully completed 3 implementation and 4 roll out projects by Carried out responsibilities like Configuration, Customization, Testing, User Training, documentation and post go live support

To obtain a challenging and responsible position in the organization in a dynamic workplace and use acquired knowledge effectively to the growth and success of the organization

Goal-oriented and proactive people manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Customer-focused professional with successful 10+ year career in product support and customer service sector.

Talented Solutions Architect coordinates stakeholders to drive successful development efforts and meet mission-critical business needs. Skilled project manager and team leader with organized and decisive approach. Over 16 years of progressive experience in SDLC. Purpose-driven professional active in engaging, training and mentoring others.

Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support for organization Accurate and efficient in handling Digital Marketing/Payments/ Banking/ Networking, assigning tasks and maintaining customer areas. Prepared to bring 9 years of experience to dynamic new position.

Human Resource motivated to improve organization and employee performance by creating environment of mutual respect, trust, consensus-building and accountability. Exceptional talent delivering multi-modal training across functions to improve knowledge and performance.
Energetic Director successfully exceeding employee performance goals through implementation of rigorous training protocols. Efficient manager of operational budgets and resources, consistently supporting robust program despite occasional constraints. Determined trainer and program coordinator in implementation of training practices aligning with strategic vision.
Team-oriented Training and Development Coordinator competent in developing training processes and procedures for human resources teams. Dynamic Human Resources Trainer with 11 years in corporate employee training. Passionate about professional development and adult learning facilitation.

Results-oriented Sourcing Specialist adept at optimizing processes and delivering high-quality goods to business users on a reliable schedule. Knowledgeable about sourcing unique and one-off items to meet special needs. Prepared to leverage years of experience to support operations at OPPO MOBILS INDIA PVT LTD.
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

 Skilled management professional with over 8 years of experience in leading business operations, enhancing revenue, providing strategic expertise towards client acquisition & contract negotiation. Excellent at building relationship across diverse markets and leading teams. Result driven and proactive professional with demonstrated record of accomplishments in meeting and exceeding sales and revenue objectives. 

 Hardworking and driven to work quickly and effectively on projects in all types of environments. 

Mid-Level assignments in Supplier Quality Assurance with an organization of high repute Supplier Process Improvements Inspection and Testing BOP Complaints & Field Failure Data Analysis Quality Management System Team Management A dynamic professional with nearly 17 years of extensive experience in Supplier Quality Assurance, Rec. Quality Control & Process Improvement. Currently associated with India Yamaha Pvt Ltd,as Manager –SQA Department, since july-2009. Product Development as per APQP Activity Well Exposure ofCasting Process and Machining. Well Exposure of Gears / Shafts Adept in managing cross functional activities encompassing quality of the product, processes (BOP) and proficiency in coordinating with the suppliers, various departments, thereby achieving the required quality level and business goals. Proficient in Data Collection &Performance Monitoring through Data Analysis. Certified Internal Quality Auditor and conversant with quality management systems such as ISO/TS:16949:2002, APQP, PPAP, FMEA, 7QC Tools, G8 D, MSA, SPC, KAIZEN, 5S, etc. Expertise in handling Next Shop (Body Assy and Engine Assy) complaints & market failure due to BOP and take actions accordingly. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Positions, which can hone up my skills, invigorate an urge to perform and achieve goals keeping in mind the aesthetics of professionalism. A job that would allow me for greater achievements and give my technical skills an upward thrust is what I am in search of.

Motivated Service Manager with demonstrated knowledge of Service Industry best practices and operations. Proven skills in enhancing productivity, efficiency and bottom-line profits with forward-thinking leadership. Bringing Approx 8 years of experience in field and ready to take on challenging, growth-oriented role with current company.

OBJECTIVE: To join a progressive and innovative organization and to go beyond the call of duty and serve the customers to the best of my abilities, my background, which includes 8 years of sucessful business development role and more than 8years of flying experience in international Airlines gives me an edge to easily fit into your organization.
SUMMARY OF STRENGTHS:Dynamic and decisive leader with excellent planning and problem-solving abilities. Ready to pursue new professional challenges and career advancement with growing company. Excellent interpersonal communication. Managerial and team building skills. Strong Negotiation and presentation skills Highly adaptable and quick learner. Excellent in public relation skills and customer service-oriented techniques. Very good team worker and eye for sales. Besides having a warm & friendly nature also have a good sense of humor.
High-achieving Business Development Manager offering 8-year track record of success improving sales and growing company customer base through effective program management, strategic planning and team leadership.

Determined Assistant Engineer with strong team collaboration skills. Proficient in working with team . Adept at reading blueprints and drawings.

Accomplished Civil Engineer offering 7 years of infrastructure and construction project management. Proven history of guiding project success by leveraging exceptional design and construction management skills.

HR Professional with 15 years of experience in service & manufacturing sectors in HR leadership role. Experience in managing HR processes, compliances with diversified workforce in U.S. & Indian companies like American Tower, Emerson, Weatherford, Aditya Birla.
Business acumen in areas of HR Ops, Talent Acquisition, People Management, L&D, Employee engagement, ER/IR, Greenfield project activities, HR compliance & Governance, Change Management, PMS and HR Budgeting.

Forward-thinking Software Engineer with background working effectively in dynamic environments. Fluent in C++ and Core Java programming languages used to develop software within Aero space domain. Proud team player focused on achieving project objectives with speed and accuracy.

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Experienced in Data Center manage with over 18 years of experience in IT. Excellent reputation for resolving problems and improving customer satisfaction.

Ability to be self-directed and work independently, with strong organization and documentation skills. Good documentation practice and basic knowledge/understanding of Jira, Zendesk and Salesforce. Excellent judgment and decision-making capability, applying knowledge of regulations in practical manner to support the business in a compliant fashion. Prior experience in front line technical support position highly desired or solid in shell usage and basic system commands love to work with other people across the globe. Great communicator with ability to adjust to cultural differences. Excellent teamwork skills along with the ability to assess and initiate corrective actions. Interfaces with customers to resolve 1st and 2nd tier/escalation customer service calls/queries/problems.

Professional Experience:

  Support user productivity and collaboration SaaS applications ( Slack, Zoom, etc)
  MacBook, Windows Laptops/Desktop : OS Upgrade/Patches, Troubleshooting, Installations, Imaging, Hardware Repair.
  IT Self Service. • G Suite/ Office 365/Atlassian/ Slack Administration.
  Support G Suite, O365 applications
  Check of Jira help desk Zendesk tickets and routing to the correct IT resource based on routing contact list.
  Add, modify Azure Directory groups to provide the access
  Add, modify user directory in ZOHO platform for Timesheet management and Expense submission



Highly-skilled and driven AWS engineer with 3+ years of experience in building secure cloud platforms and optimizing the AWS infrastructure. Seeking to utilize programming and troubleshooting know-how to maintain and improve AWS cloud infrastructure and processes.

Operating System: Windows7, MS-DOS.
Computer Applications: MS-Office, Photoshop.
MS Office (Word, Excel, Outlook, PowerPoint, OneNote, Access)
Google Drive (Docs, Sheets, Slides, Forms)
Spreadsheets (Excel, Google Sheets, Open Office )

With demonstrated writing and leadership skills, I am an aspiring individual seeking to invigorate an organization content writing and marketing departments while solidifying and pursuing my interests in writing, business, sports and global affairs.

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