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13+ years of experience managing Quality Projects, with a focus on Information Technology and Telecommunication sectors. Currently employed at Iris Software Pvt Ltd as Lead in Delivery Excellence team, leading Process Improvement Projects managing Delivery Quality, Risk Management, Audit Compliance and Governance. MBA in Total Quality Management, with a background in Bachelor of Science (PCM). Certified in Lean Six Sigma Green Belt, ITIL V4 Foundation, Certified Scrum Master (CSM), ISO 9001:2015 (QMS) Lead Auditor and ISO 27001:2013 (ISMS) Lead Implementer.

Offering 7+ years' experience in planning and managing installation & commissioning of Solar P.V. Power Plant as well as operation & maintenance of Solar Plants.
A sincere & result oriented professional with a qualitative experience in solar photovoltaic power solution, project management, erection, Testing & Commissioning, Operation and Maintenance. Skilled in site survey and execution of SPV power plant from KW to MW like: Rooftop, Ground Mounted. Well versed in planning, Erection, Testing & Commissioning, Inspection and O&M activities in reduce downtime and maintaining good health of plant & it's equipments.

Passionate law graduate from the University of York (Class of 2023), currently advancing expertise with an LLM in International Trade and Investment Law at OP Jindal Global Law School. Equipped with a Level 7 Diploma in Paralegal Practice from the National Paralegal College, London, I am driven to pursue a dynamic career in international trade and investment law across diverse global markets. Recognized for exceptional communication skills, meticulous attention to detail, and a strong commitment to legal writing and advocacy focused on international economic growth, dispute resolution, and cross-border transactions. Eager to take on challenging roles that shape global commerce and investment.

Dynamic finance professional with hands-on experience at Apollo Hospital, excelling in payment verification and financial record management. Proven ability in inventory management and client relationship building, driving efficiency and enhancing customer satisfaction. Adept at problem-solving, I thrive in fast-paced environments, ensuring accurate financial operations and fostering strong vendor partnerships.

Results-driven SAS Consultant with extensive experience in data transformation, payroll file development, and Dayforce implementations. Skilled in translating business requirements into technical solutions. Proven track record of optimizing processes, ensuring high-quality deliverables, and collaborating effectively with clients, vendors, and cross-functional teams. Adept at analyzing data, documenting business processes, and driving continuous improvement to support project success and client satisfaction.

Results-oriented IT Assistant Manager with expertise in IT operations, ticketing tools, and vendor management. Skilled in ensuring SLA compliance, data protection, and smooth coordination between Group IT, vendors, and internal teams to drive efficiency and successful project delivery.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Experienced professional in EV charging infrastructure development with expertise in project planning, site assessment, and end-to-end execution. Skilled in vendor coordination and cross-functional collaboration to ensure timely, cost-effective delivery. Committed to advancing sustainable and clean energy solutions.

Motivated and technically skilled professional with over 10 years of experience in desktop and laptop support, mobile device servicing, chip-level repairs, customer service, and IT operations. Looking for a dynamic role to apply my hands-on technical expertise and contribute to organizational success while growing professionally.

Dynamic service technician with extensive experience at Aloha Enterprises, excelling in technical troubleshooting and customer relationship management. Proven track record in optimizing gas charging processes and enhancing office maintenance efficiency. Skilled in data analysis and parts ordering, consistently delivering exceptional service and support to clients.

 Digital Media Specialist and Customer Experience Expert with  9+ years  of international experience** across Google Operations Center, Deloitte, and Cognizant. Proven ability to drive  customer satisfaction, digital campaign performance, and client retention  across EMEA, NA, and APAC markets. Skilled in  Google Ads, client management, and project leadership , with a strong background in training, mentoring, and stakeholder communication. Educated in Jeddah, Saudi Arabia, bringing cross-cultural adaptability and knowledge of local market dynamics. 

Fulfillment professional with focus on accuracy and efficiency in order processing and inventory management. Proven ability to collaborate effectively within team to achieve operational goals. Recognized for adaptability and reliability in meeting shifting demands.

Dynamic Senior Relationship Manager with a proven track record at Standard Chartered Bank, excelling in client relationship management and financial analysis. Recognized as the top RM PAN India, I leverage strong sales strategies and insurance product knowledge to deliver tailored solutions, driving exceptional client satisfaction and retention.

Skilled Testing Engineer focused on delivering high-quality testing solutions with extensive experience at Tesla Transformers, specializing in transformer testing and quality assurance. Proven track record in failure analysis and compliance, delivering comprehensive reports that enhance operational reliability. Adept at equipment maintenance and fostering teamwork to achieve project goals efficiently. Passionate about ensuring top-tier performance in electrical systems.

Operations Officer with 10 years of experience in banking and financial services operations. Skilled in managing high-value customer requests, analyzing workflows, and implementing process improvements to enhance service delivery and compliance. Adept at handling complex queries, conducting root cause analysis, and leveraging MS Excel for reporting and performance tracking. Strong analytical and communication skills with proven ability to deliver timely, accurate, and customer-centric solutions.
To leverage my decade-long expertise in banking operations and customer service to deliver high standards of operational efficiency at American Express. I aim to contribute by improving turnaround times, ensuring compliance, and driving process excellence through data-driven insights and accurate reporting.

1st Prize – Pediatric Key-Hole & Endoscopic Surgery Event, Pediatric Surgery Week 2024, Chacha Nehru Bal Chikitsalaya, Delhi (June 2024).
2nd Prize – Poster Paper Presentation on TRPM6 gene mutation in hypomagnesemia, Pediatric Conference of North India (PCNI 2023), Radisson Blu Hotel, Delhi (Sept 2023).
2nd Prize – Case Presentation on Common Endocrine Disorders in Children Workshop, PCNI 2023, Chacha Nehru Bal Chikitsalaya, Delhi (Sept 2023).
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🎓 Conferences & Workshops
Delegate & Faculty Participant – Pediatric Conference of North India 2023, Indian Academy of Pediatrics, Delhi (Sept 2023) – Accredited with 14 CME hours by Delhi Medical Council.
Completed – Advance NRP Provider Course (Neonatal Resuscitation Program), National Neonatology Forum, Delhi (Nov 2024, valid until Nov 2026).
Perfect 🙌 I’ll add these new certificates to the earlier list and prepare a polished summary you can directly insert in your resume under “Conferences, Workshops & Certifications” or “Achievements” section.
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🏆 Awards & Achievements
1st Prize – Pediatric Key-Hole & Endoscopic Surgery Event, Pediatric Surgery Week 2024, Chacha Nehru Bal Chikitsalaya, Delhi.
2nd Prize – Poster Paper Presentation on TRPM6 gene mutation in hypomagnesemia, Pediatric Conference of North India (PCNI 2023), Radisson Blu Hotel, Delhi.
2nd Prize – Case Presentation on Common Endocrine Disorders in Children Workshop, PCNI 2023, Delhi.
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🎓 Conferences, Workshops & Certifications
Advance NRP Provider Course – National Neonatology Forum, Delhi (Nov 2024; valid till 2026).
Delegate – Pediatric Conference of North India 2023, accredited for 14 CME hours by Delhi Medical Council.
Pre-Conference Workshop on Nuts & Bolts of Growth & Diabetes – Bara Hindu Rao Hospital, Delhi (Sept 2023).
CME on Pediatric Renal & Metabolic Disorders – Maulana Azad Medical College, Delhi (Nov 2023).
Faculty/Delegate – Delhi Respicon 2023, Pediatric Respiratory Society, Delhi & AIIMS association (Aug 2023, 6.5 CME hrs).
Symposium on Common Pediatric Emergencies – Madhukar Rainbow Children’s Hospital, Delhi (July 2023).
Certificate Course in Pediatric Hematology – IAP Delhi & AOP East City (May–Sept 2023, online).
X KVO Update: Hot Topics in Pediatric Gastroenterology, Hepatology, Liver Transplantation & Nutrition – Apollo Hospitals, Delhi (Dec 2023).
7th National Symposium on Growth, Pediatric & Adolescent Endocrinology – Apollo Hospital, Delhi (Aug 2023, 6.5 CME hrs).

Innovative and tech-driven professional with a passion for blending AI, machine learning, and web technologies to craft impactful solutions. Experienced in building an emotion-based music recommendation system powered by facial recognition and NLP, as well as a dynamic leave management platform. Skilled in Python, MySQL, JavaScript, AngularJS, HTML, and CSS, with a strong flair for teamwork, creativity, and problem-solving.

Results-driven QA Automation Engineer / SDET with over 4 years of IT experience in automation, manual, and API testing across the Banking & Finance and Healthcare sectors. Expertise in designing scalable automation frameworks utilizing Selenium WebDriver, Java, TestNG, Cucumber BDD, and REST Assured, complemented by proficiency in API testing and CI/CD pipelines with Jenkins. Achievements include increasing test coverage from 70% to 95%, reducing defect leakage by 25%, and accelerating release cycles. Recognized for strong problem-solving abilities, effective collaboration, leadership skills, analytical skills and adaptability in fast-paced environments.

Experienced professional with 7.5 years of expertise in customer service, operations, anti-money laundering (AML), and fraud risk detection. Proven skills in training new hires, improving compliance, and enhancing process efficiency. Strong leadership in risk management and fraud investigations with a track record of delivering measurable improvements.

Digital Transformation and operations Leader with 9+ years of experience in high-growth EdTech and Engineering Services environments, specializing in leveraging AI-driven methodologies to achieve operational excellence, scalability, and profitability. Proven expertise in developing and executing strategic operational plans, managing multi-crore enterprise accounts (exceeding INR 100 Crore), and optimizing resource allocation through advanced analytics and process improvement. Highly proficient in team leadership, recruitment, and implementing AI-enhanced frameworks across key platforms like Jira and Power BI to drive data-driven decision-making and elevate quality standards to industry best practices.

Dedicated professional with lifeguard certification and strong communication skills, experienced at the City of Richmond. Proven ability to respond effectively to emergencies and educate patrons on safety. Demonstrated leadership in child care at YMCA, fostering teamwork and engagement among children while ensuring a safe environment.

 Experienced with building strong client relationships and closing sales. Utilizes deep product knowledge to provide tailored solutions that address customer needs. Track record of consistently achieving sales targets and contributing to team success through effective communication and negotiation skills. 

To work with the best of my abilities and skills in order to benefit my organization also to be better than others in this competitive era for an influential position in the organization.Precise, efficient medical billing professional with over 6 years of experience in inpatient, outpatient & physician medical billing. Specialize in filling accurate claims, adjusting rejected claims and understanding insurances contracts appeals & EOB’s. Additional expertise in Quality control, reimbursements and implementing improved processes to enhance accuracy of business, billing & Medical records department.

Dynamic professional with extensive experience in customer service and home loan processing. Recognized for effective communication and team collaboration, driving innovative solutions that exceed customer expectations and enhance overall satisfaction.

Dynamic Cloud Engineer with over 4 years of experience in Google Cloud Platform (GCP) and Amazon Web Services (AWS), specializing in the design and implementation of scalable cloud infrastructures. Expertise in VPC management, seamless migrations, robust security protocols, and automation processes. Proficient in utilizing Cloud Storage, Dataflow, Dataproc, and BigQuery to create efficient ETL pipelines for both real-time and batch processing, while optimizing SQL queries and delivering cost-effective analytics solutions. Committed to driving innovation and enhancing operational efficiency through advanced cloud technologies.

Motivated Teacher with strong communication skills and drive to excite students about learning. Specializing in creating stimulating environments that help students achieve full potential and enjoy learning. Communicates effectively and maintains strong relationships with scholars, families, and colleagues.

Results-oriented Professional with a strong background in Mechanical Engineering and an MBA in Marketing, boasting 16+ Years in Corporate settings. Actively pursuing advanced knowledge in Artificial Intelligence and Machine Learning to support a career shift into AIML roles. Proven skills in Functional Strategy and Data Analytics, complemented by Technical proficiency in AI and ML tools.

 Operations & Supply Chain Management professional with 7+ years of experience across manufacturing and metals industries in India and Qatar. Skilled in operations excellence, supply chain management, project management, and quality control with expertise in Lean Six Sigma, Kaizen, and HSE compliance. Certified in Project Management, Supply Chain, and SQL, with a proven track record of improving efficiency, reducing costs, and driving process optimization. 

Creative and detail-oriented UI/UX Designer with 3 years of experience in crafting user-friendly, visually appealing digital interfaces.es. Skilled in Figma, Adobe photoshop, Wireframing,prototyping and Responsive design. Strong ability to collaborate with developers and clients to deliver pixel-perfect, usr-centric designs that enhance usability and engagement.

Accounting Individuals with good experience In a target driven environment with 4yrs experience in GST. Dedicated and highly motivated accountant with experience Proven track record in consistently and committedly delivering service Scaling new heights of success and leaving a mark of excellence on every step, aiming assignment which involve analytical aptitude and professional growth with an organization of repute.

Experienced Site Engineer with a track record of implementing cost-effective project procedures and ensuring quality construction. Proficient in blueprint analysis and effective communication of tasks to team members. Strong foundation in engineering principles and construction methodologies, driving project success.

Talent Acquisition Leader with 8 years of experience in high-volume hiring across Semiconductor, Telecom, Networking, and Automotive sectors. Expertise in strategic sourcing and employer branding, resulting in reduced time-to-hire and improved offer acceptance rates. Proven ability to build high-performing teams through effective stakeholder management and data-driven recruitment strategies. Recognized for strong leadership, planning, and problem-solving skills, with a commitment to excellence and attention to detail.

Skilled in customer service and regulatory compliance, with a proven ability to enhance customer satisfaction through process improvements and effective team collaboration.

A Challenging position is an organization where I could enhance my skills according to the company's goal and objective ,I will aim to contribute progress of the organization by utilizing my full potential, skill, and qualification.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Innovative and curious individual with 7+ years of experience in Implementation of WFM, WFC for over 8000 employees for 20 different clients and countries.Worked as Project Manager for toilsome Implementations and received appreciations from business and Management.Designed automations for WFC to WFM migration projects using various tools like Python.

Dynamic software developer with a strong foundation in full-stack development and a keen eye for quality assurance. Proficient in modern web technologies including JavaScript, React, MongoDB, CSS, Node.js, Python, and ASP.NET, with extensive experience in Azure Cloud development. Familiarity with agile methodologies, test-driven development, continuous delivery, and DevOps practices enhances the ability to deliver high-quality software solutions efficiently. Expertise in conducting audits and implementing quality management systems drives the identification of process gaps and the recommendation of strategic solutions to improve quality and productivity.

Dynamic Senior Manager with proven success at LeadSquared, excelling in Key Account Management and consultative selling. Achieved 150% year-over-year growth, managing a $1.65M portfolio. Expert in CRM tools and relationship management, driving strategic initiatives that enhance client engagement and revenue generation. Recognized for outstanding performance and leadership in account development.

Results-driven Medical Billing Specialist with a proven track record as a consistent top performer in fast-paced healthcare environments with thorough knowledge of RCM. Recognized for delivering accurate, efficient, and timely billing services while successfully resolving complex and difficult claims. Adept at identifying process gaps, streamlining workflows, and ensuring maximum reimbursement. Highly skilled in collaborating with payers, providers, and cross-functional teams to drive resolutions and achieve exceptional results.

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