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Energetic and compassionate individual with excellent communication and teamwork skills. Possesses solid understanding of community support initiatives and event coordination. Aims to make meaningful difference through dedicated service and collaboration.

A strategic and technically-adept Customer Success Manager with over 14 years of IT experience, including 2.5 years dedicated to enterprise customer success. I specialize in serving as a trusted advisor to leadership & C-suite executives, transforming customer challenges into long-term strategic wins. My expertise lies in orchestrating successful client journeys from onboarding to renewal by proactively identifying growth opportunities and mitigating risks. My contributions have directly led to tangible results in churn reduction, increased product adoption, and enhanced customer lifetime value. I am skilled at bridging the gap between customer needs and product evolution, ensuring a symbiotic partnership that drives mutual success.

Results-driven engineer with expertise in calibration processes and dimensional inspections. Proven ability to enhance operational integrity through effective problem-solving and team collaboration. Bilingual communicator skilled in technical documentation, ensuring precision and reliability in all projects. Committed to upholding industry standards and promoting workplace safety.

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Dynamic and performance-driven HR professional with three years of experience in a reputable organization, dedicated to fostering continuous growth and efficiency. Proven ability to implement innovative strategies that enhance organizational effectiveness while supporting employee development. Committed to leveraging expertise in human resources management to drive positive change and contribute to overall business success. Passionate about creating a collaborative work environment that promotes individual and organizational achievements.

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales,purchase, personnel management, accounting and inventory,Asset management. Dedicated to complete knowledge of company products and services for optimized customer service.


  Strategic Technical/UX writer focused on driving business objectives through effective content strategies.
  Experience working with different domains: Tax and Compliance Tech, Smart Metering, Management, Finance, Health Care, Medical Research, Storage, and E-learning.
  Talented in various roles – Content Strategist, Manager Technical Writing, Lead Technical Writer, Solutions Architect, Project Manager, Documentation Specialist, Technical Content Writer, Information Developer, Researcher, Manual Tester, and Trainer.
  Expert in knowledge acquisition, knowledge transfer, technical content creation, process integration, and handling pursuits in the projects’ transitioning processes.
  Expert in streamlining the documentation process and providing consultant inputs for documentation production, resulting in exceptional positive results for different projects.
  Value proposition through conceptualizing, designing, and developing documentation in highly technical, specialized, concise, easy-to-read, and grammatically correct language for various technical audiences/users.
  Skilled in writing, editing, reviewing, testing, and scrutinizing various documents (listed below) and training, managing, leading, motivating, mentoring, and building a professional team to deliver quality results.
  Posses proven skills in project management, communication, audience analysis, technical analysis, researching and gathering information, interviewing subject matter experts, content organization, and presentation and deciding documentation types.
  Described as “sincere, hard-working, forward-thinking, and quality-driven” efficient in achieving milestones and brought a change in my workplace and those I work with.
  Adept with Agile / Iterative methodologies Hands-on experience in using XML/DITA with oXygen.
  Own a valid US B1 Visa (Multiple Entry).


Results-driven Data Engineer with expertise in Snowflake and AWS at KFin Technologies Pvt. Ltd. Achieved 50% cost reduction through optimized data pipelines and enhanced transaction processing efficiency. Skilled in ETL development and data modeling, while fostering collaboration with stakeholders to deliver impactful analytics solutions.

Data Engineer with nearly 3 years of experience designing and optimizing ETL pipelines, data workflows, and cloud data warehousing solutions using Snowflake and AWS services (S3, Glue, Lambda, Step Functions, Athena, DMS). Specialized in query optimization, data reconciliation, and pipeline automation to ensure accurate, scalable, and reliable data delivery. Skilled in data modelling and preparing analytics-ready datasets for business reporting. Passionate about leveraging cloud technologies to provide business stakeholders with real-time insights into portfolio distribution, market trends, and performance.

Hardworking and experienced Banking Sales executive with a good record of customer satisfaction. Adept at managing a high volume of multiple accounts with the highest degree of salesmanship, Marketing and professionalism.

11+ years of experience in designing, implementing, and managing CI/CD pipelines, containerization, orchestration, and automation. Skilled in deploying robust DevOps strategies, utilizing Kubernetes, Docker, and Ansible to streamline application delivery and infrastructure management. Expertise in Python for scripting and automating processes, improving efficiency, scalability, and reliability.

Product Support Engineer with 3 years of experience resolving client-facing issues, managing email/SMS vendors, and implementing domain authentication. Skilled in API troubleshooting, advanced reporting, and knowledge base creation. Recognized for maintaining top response times, mentoring new hires, and driving process improvements. Experienced in collaborating with cross-functional teams and enterprise clients across BFSI, Education, and Healthcare.

 Accomplished professional with extensive expertise in order-to-cash processes and financial analysis, demonstrating a successful track record in leading teams and managing substantial customer portfolios. At Capgemini, oversaw a team of 38 FTEs while handling a diverse portfolio of over 750 customers across the APAC region. Recognized for proficiency in cash flow management, discrepancy resolution, and process optimization, complemented by a strong background in SAP, Oracle R12, and Salesforce. Committed to implementing best practices and automation strategies to drive operational efficiency and enhance overall performance. 

Having 7+ years of experience in software development with emphasis in development of .NET applications. Experience in software development which involves software Development Life Cycle (SDLC) including Analyzing Requirements, Designing, Integrating, Testing and Supporting the Software applications. Extensive knowledge on building web-based N-tiered applications and windows applications based on Angular, Microsoft .NET framework using ASP.NET, C#, MVC, ASP.NET CORE, WEB API, ADO.NET, JQuery, JavaScript, TypeScript, RabbitMq and Sql Server. Experience with cloud platform Azure DevOps. Experience of development and deployment best practices CI/CD. Adept at creating secure APIs, Scalability and optimizing data processing, with proven leadership abilities and a strong commitment to continuous improvement.

Detail-oriented individual with exceptional communication and project management skills. Achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.

An enthusiastic and committed graduate of computer science who is passionate about creating cutting-edge software. My month-long internship at Prodigy InfoTech sharpened my ability to convert ideas into code and gave me hands-on experience in web development. I work well in a team and am constantly looking to increase my knowledge and abilities. I am eager to advance professionally and offer my abilities and new viewpoint to a progressive organization.

Dedicated and adaptable professional with a proven track record in logistics, IT, and team leadership. Expertise in leveraging technical, organizational, and communication skills to drive efficiency and foster collaboration in fast-paced environments. Committed to contributing to a dynamic, growth-oriented organization while continuously seeking opportunities for personal and professional development. Prepared to tackle challenges and deliver results that align with organizational goals.

Procurement and Master Data Management professional with 8 years of expertise in SAP ECC, catalog management, PIR, and contract governance. Proficient in leveraging automation (RPA), AI-driven solutions, and Lean Six Sigma methodologies to enhance data accuracy, compliance, and operational efficiency. Recognized for providing expert guidance and innovative solutions while demonstrating reliability and adaptability in fast-paced environments. Committed to fostering collaboration and driving successful outcomes within teams.

Detail-oriented customer service representative with more than 5 years of experience in fast-paced environments, specializing in customer satisfaction and support. Proven ability to manage diverse tasks, including order preparation and team collaboration. Skilled in Microsoft Office, with a strong background in CRM management, and posses the ability to efficiently complete assigned quotas/assignments in a timely manner. Committed to delivering exceptional service and achieving team goals.

Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands. Success noted in improving clinic workflow efficiency and contributing positively to team-focused environments.

Seasoned Consultant with background in developing and implementing successful business strategies. Strong track record in identifying opportunities for operational improvement, driving efficiency, and facilitating change management initiatives. Demonstrated skills in project management, strategic planning and team leadership. Significant contributions made to enhance organizational growth and profitability in previous roles.

Dedicated PGDM graduate specialized in Business Analytics and Marketing, with hands-on experience in data analysis and visualization. Proficient in Python, SQL, and Power BI, with practical application through academic projects and an internship at Alstom. Passionate about leveraging data-driven insights to support strategic decision-making and enhance business performance.

Network Security Engineer with expertise in troubleshooting complex network security issues. Demonstrated ability to provide expert technical support in critical environments, conducting root cause analysis and collaborating with teams for swift issue resolution. Skilled in advanced firewall configurations, threat prevention, and security policy management. Capable of enhancing product stability through proactive feedback and optimization strategies.

Strong analytical skills, interpersonal skills, organizational skills, and detail-oriented with a high level of accuracy. Exceptional interpersonal, verbal, and written communication skills. Aptitude for prioritizing tasks with an attention to detail.

Customer-focused Software Engineer with 5+ years of experience in PHP development, cloud infrastructure, and technical support. Skilled in AWS, Docker, CI/CD pipelines, release automation, and system monitoring to deliver secure, scalable, and reliable solutions. Experienced in bridging customer needs with engineering and operations, enabling faster issue resolution, improved system reliability, and business growth. Open to opportunities in PHP development, DevOps, and Technical Support / Technical Account Management.

Dynamic DevOps and Site Reliability Engineer with 4 years of experience in enhancing automation, reliability, and scalability within cloud-native environments. Proficient in AWS, Kubernetes, Docker, Terraform with a strong emphasis on CI/CD practices, observability, and infrastructure security. Successfully implemented robust monitoring solutions using Prometheus and Grafana, automated pipelines through Jenkins and GitHub, and applied SRE principles such as SLIs, SLOs, and error budgets to maintain high availability and performance. Skilled in fostering collaboration among cross-functional teams to streamline deployments and optimize system reliability for maximum operational efficiency.

Security Officer with MA Services Group, proficient in surveillance systems and conflict resolution to improve safety protocols. Demonstrated adaptability and strong organizational skills in emergency response and incident reporting. Committed to maintaining high standards and ensuring compliance, fostering a secure environment for all stakeholders.

Experienced software developer with a strong background in designing and implementing scalable web applications using JavaScript, TypeScript, ReactJS, NextJS, NodeJS, ExpressJS, AWS, Kafka and MongoDB. Proven expertise in developing secure encryption systems and file management solutions supporting multiple formats and protocols. Skilled in collaborating with cross-functional teams to deliver high-quality software solutions tailored to user needs. Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Business Analyst with 5+ years of experience in delivering technology-driven solutions across supply chain and insurance domains. Skilled in requirement gathering, user story definition, process improvement, and stakeholder collaboration in Agile environments. Proven track record of supporting enhancement initiatives from planning to implementation while playing a hands-on role in functional and regression testing to ensure release quality. Experienced in working with APIs, writing basic SQL queries, and using Excel for data validation. Adept at cross-functional coordination, sprint facilitation, and providing prompt end-user support. Demonstrated ability to contribute to both business analysis and QA, ensuring seamless system delivery and user satisfaction.

To lead an esteemed educational institution as Principal, where my academic expertise, leadership abilities, and innovative approach can be utilized to nurture students, mentor teachers, and strengthen the institution’s academic excellence and reputation.

Adaptable individual with keen analytical mindset and strong problem-solving skills, demonstrating proficiency in data analysis and data visualization. Experience in web development using WordPress, WooCommerce and Database Management. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.

Experienced Content Development Specialist with 4+ years in content management, digital publishing, and SEO writing. Skilled in Adobe Experience Manager (AEM), quality assurance testing, and metadata management. Expertise in optimizing web content for SEO, streamlining digital publishing workflows, and collaborating with cross-functional teams. Proven ability to deliver high-quality content and ensure an optimal customer experience in fast-paced environments.

Seasoned finance professional with over 10 years of experience in financial reporting, consolidation, and entity accounting across international markets. Proven expertise in managing P&L and balance sheet reconciliations, coordinating with global controllers, and driving process improvements for acquisitions. Adept at handling complex accounting operations with a strong focus on compliance and accuracy.
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Dynamic and detail-oriented Communications graduate with a proven ability to adapt and thrive in diverse environments. Highly organized and self-motivated, demonstrating exceptional time management skills while maintaining a positive attitude. A meticulous communicator skilled in managing multiple tasks simultaneously and excelling under pressure, whether working independently or collaboratively within a team. Committed to delivering high-quality results and fostering effective communication across all levels.

Dedicated and detail-oriented IT Auditor with over 4.5 years of experience in IT General Controls (ITGC), ISO 27001, and Risk Management. Skilled in Access Control, Change and Incident Management, and Vendor Assessments. Strong communicator with a collaborative approach and a passion for ensuring organizational compliance and security standards. Seeking a challenging role to contribute professional expertise and support business goals.

Highly knowledgeable Immigration Specialist with a solid background in immigration law and policy interpretation. Possess strong skills in case management, documentation review, and client counseling. Demonstrated ability to improve operational efficiency, streamline processes and ensure compliance with regulatory requirements. Highly adept at handling complex cases, providing legal advice, and making significant positive impact on clients' immigration status.

Dynamic online business owner with a proven track record at HEER, excelling in digital marketing strategy and customer relations. Successfully boosted online sales through targeted campaigns and optimized website content. Adept at team collaboration and relationship building, fostering long-term client loyalty while maintaining profitability.
Business professional with solid history of driving online business success through strategic planning and execution. Recognized for fostering collaborative team environments and consistently achieving results. Known for adaptability and reliability in dynamic, fast-paced settings. Skilled in digital marketing, e-commerce management, and data-driven decision-making.
Professional with strong background in online business development and management. Known for effective team collaboration, adaptability, and delivering consistent results. Skilled in digital marketing, e-commerce platforms, and strategic planning. Reliable and focused on achieving business growth and customer satisfaction.

Experienced Senior Software Engineer skilled at leading cross-functional teams. Remarkable relationship-building, decision-making, and communication skills. Drives software process improvements that enable progressively increased team efficiency.

Results-driven SOC Analyst and Technical Account Manager with hands-on experience in 24/7 security monitoring, threat intelligence, external attack surface management (EASM), and security automation. Demonstrated expertise in incident detection, response, and reporting, with a strong track record of reducing false positives, developing SOAR playbooks, and enhancing client integrations. Seeking opportunities in SOC L2, Threat Hunting, Threat Intelligence, or Security Automation.

Dynamic leader with extensive experience in CRM implementations at JumpCrew, driving efficiency through strategic planning and resource allocation. Expert in Salesforce integration, achieving significant cost savings while enhancing sales productivity. Proven ability to analyze data and optimize processes, fostering cross-functional collaboration to maximize business performance.

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