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Versatile professional with 17+ years managing operations, client relationships, and team performance across multiple industries. Skilled at identifying inefficiencies and implementing practical solutions that improve workflow and results. Known for building trust through clear communication, adapting quickly to shifting priorities, and bringing people together to get things done. Whether streamlining inventory systems, negotiating client agreements, or coaching teams, the focus stays on delivering reliable outcomes and maintaining strong working relationships.

Dynamic restaurant owner with a proven track record at Bakso Juara, excelling in staff leadership and financial planning. Achieved significant cost reductions through effective labor management and optimized menu offerings, enhancing customer engagement and driving repeat business. Skilled in operations management, fostering strong vendor relationships for quality ingredient sourcing.
Veteran Restaurant Owner with hands-on experience in all areas of restaurant operations. Excellent communication, organizational and conflict resolution skills. Proven history of raising profits through maximized productivity and customer satisfaction.

I am Maulana Fidia Trisunu, also known as Fidi, graduate of Prof. Dr. Moestopo University with a specialization in Public Relations. My academic journey continued with a Master's degree in Management from the PPM School of Management, which I completed in 2017. My career began in 2003 at UFM radio as a reporter and assistant producer, where I spent a rewarding 18 months. Then I pivoted to event management, showcasing my ability to manage client events with meticulous attention to detail. Over the years, from 2010 to 2023, I have amassed a diverse range of experiences that have significantly advanced my career. My roles have included Customer Relations at BRI, Business Development at Xpress Money and Digiasia Bios, Corporate Communication (Corporate Social Responsibility and Land Acquisition) at MNC Land, and Project Assistant at Thamrin Nine.

My adaptability and collaborative spirit have been instrumental in working with varied teams, and my constant drive to learn and tackle new challenges has kept me at the cutting edge of my profession. Currently, I am seeking a new role that leverages my comprehensive background, aiming to add value to a vibrant team. Beyond my professional endeavors, I am an avid sports enthusiast, with a particular interest in basketball padel and golf, and I enjoy traveling both within Indonesia and internationally. I am excited about the opportunity to infuse my unique skill set and experiences into a new and challenging role.

Dynamic Administrative and Operations Professional with over 15 years of experience supporting diverse sectors, including trading, chemicals, petrochemicals, food, and media. Expertise in office administration, compliance management, logistics coordination, and trade documentation ensures seamless business operations and adherence to regulatory standards. Recognized for precision, confidentiality, and efficiency in managing complex documentation and facilitating cross-functional communication. Proven ability to streamline workflows and enhance operational processes while delivering high-level administrative support across various business units.

Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

10 years of experience in the telecommunications and IT industries. Dynamic Site Reliability Engineer, specializing in cloud operations, automation, and system reliability since 2019. Proven track record at Coding Collective and AccelByte in developing and maintaining scalable infrastructure through Infrastructure as Code (IaC), optimizing CI/CD pipelines, and ensuring seamless deployments. Expertise in AWS, containerization, and monitoring tools utilized to build resilient systems that enhance user experiences. Extensive background in core network operations and NOC performance, contributing to organizations such as MyRepublic, PT Internux (BOLT), and PT Bakrie Telecom.

I am a 32-year-old accountant, highly dedicated, and have 12 years of experience in the accounting field.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced with refund processing, customer service, and financial reconciliation. Utilizes advanced problem-solving skills to handle complex refund issues efficiently. Track record of maintaining high customer satisfaction through clear communication and timely resolutions.

 Lulusan SMK Teknik Komputer dan Jaringan, Mampu Mengoperasikan Software, khususnya microsoft office dan transtrack yang digunakan untuk pemantauan kelancaran operasional. Seorang Pekerja Keras, Mudah Berdaptasi dengan lingkungan baru, kreatif, inovatif, disiplin dan memiliki ketertarikan minat dalam hal pengetahuan baru dan Teknologi. 

Dynamic banking professional with a proven track record at Bank BJB, excelling in cash handling and customer relationship building. Recognized for enhancing service efficiency and training new staff, while effectively resolving customer inquiries. Adept in financial advising and committed to fostering positive client experiences through exceptional communication skills.

Finance professional with background in managing corporate finances and enhancing operational efficiency. Proven ability to streamline accounting processes and ensure compliance with financial regulations. Collaborative team player focused on achieving results and adapting to evolving business needs with high reliability and flexibility.

Motivated internship candidates with a strong academic background in dentistry, skilled in data analysis, project management, and communication. Proactive and able to adapt to the needs of research, teaching, and health services at the Faculty of Dentistry, University of Indonesia.

Professional culinary expert with strong background in crafting exquisite pastries and desserts. Demonstrates exceptional skill in baking, decorating, and menu development, consistently delivering high-quality results. Known for teamwork, adaptability, and effective collaboration in dynamic kitchen environments. Strong commitment to innovation, flavor precision, and presentation excellence.

IT Management & Digital Content Specialist with 4+ years of combined experience in IT Infrastructure Management, SEO-driven Content Strategy, and Digital Transformation.

Proven leader in optimizing multi-site Network operations (17 branches) and leveraging Digital Marketing to drive business growth. Skilled in implementing cost-effective IT solutions and managing Content Production for brand visibility.

Experienced Training Consultant ready to leverage 23 years of experience in corporate instruction. Progressive, quality-driven and enterprising professional with extensive experience consulting with high-volume companies in need of modernized, successful training programs that enable top-to-bottom improvements.
As training professional, brings comprehensive understanding of adult learning principles and training methodologies. Renowned for leveraging innovative techniques to improve learner engagement and retention. Focused on fostering team collaboration and adapting to dynamic environments, ensuring consistent achievement of training goals.

Finance and business management professional with over 10 years of experience in accounting, financial reporting, and subsidiary performance management within the cement and ready-mix concrete industry. Skilled in financial analysis, feasibility studies, and business development with a strong focus on sustainability, including carbon reduction through alternative materials and renewable energy initiatives. Adept at aligning business strategies with corporate objectives, ensuring compliance with accounting standards, and supporting management in strategic decision-making. Recognized for providing actionable insights to enhance profitability, efficiency, and long-term growth.

Results-oriented professional with a strong background in key account management and client relationship development. Proven track record of delivering impactful client solutions that drive sustainable account growth while fostering long-term partnerships. Collaborative team player adept at navigating dynamic business environments and consistently focused on achieving results. Expertise in strategic planning and effective communication, underpinned by a strong commitment to personal integrity.

Dynamic Assistant Manager at Kalimantan Barat, skilled in team leadership and operations management. Successfully enhanced customer satisfaction by resolving disputes and mentoring team members, leading to improved service delivery. Proven ability in strategic planning and decision-making, driving business development and maximizing team performance.

Dynamic Finance & Accounting Manager with a proven track record at PT Indoglas Jaya, excelling in cash flow management and internal controls. Adept at driving cost reduction initiatives and mentoring teams, I leverage ERP systems expertise to enhance financial accuracy and compliance, ensuring strategic resource allocation and operational efficiency.

Software and Systems Engineer with hands-on experience in system integration, automated testing, and mission-critical aerospace applications. Skilled in developing and enhancing microservices, building custom automation tools, and executing end-to-end validation of satellite imaging and spacecraft systems. Adept at collaborating across multidisciplinary teams to improve performance, reliability, and scalability of large-scale geospatial and satellite-based platforms. Strong background in Python, Java, C++, and modern testing frameworks, with a focus on automation, system reliability, and continuous improvement in high-stakes environments.

Results-driven supply chain professional with experience in logistics, procurement, lean management, warehousing, supplier onboarding, and project management. Proven ability to enhance operational efficiency while fostering collaborative relationships across teams. I believe my most valuable assets that I can offer are my dependability and adaptability, along with a strong commitment to continuous improvement and growth. Eager to embrace new challenges and contribute to organizational goals.

As an ERA Real Estate specialist for South Jakarta and South Tangerang, I serve a diverse range of clients-from seasoned investors seeking high-end properties to first-time homebuyers needing guidance. My focus is on deep market insight and personalized service, ensuring you make the best decision for your home or investment. Backed by an extensive network, I am here to help you achieve your property goals.

An accomplished Network Engineer with over 5 years of experience in multi-vendor environments. Proven expertise in designing and managing complex network infrastructures using equipment from Cisco, Nokia, Huawei, and ZTE. Holds NRS 2 Written and CCNP Service Provider certifications, with a strong focus on ensuring network stability, security, and high performance

Dynamic and detail-oriented recent graduate with a passion for creating user-friendly and visually appealing interfaces for websites and mobile applications. Possesses practical experience in UI/UX design and a solid foundation in information systems, ready to leverage skills in innovative projects. Eager to contribute fresh ideas and solutions across diverse roles within the technology and design sectors. Portfolio available at: https://bit.ly/4J3S58m.

Professional in accounting management with strong expertise in financial reporting, budgeting, and compliance. Skilled in team collaboration and driving results, adaptable to changing needs. Known for reliability, strategic thinking, and effective communication. Proficient in accounting software, data analysis, and process improvement.

Fitness enthusiast with a proven track record in competitive cheerleading, achieved multiple city and national competition awards during high school and university. Beyond my professional role as a team lead in a leading e-commerce company in Indonesia, I embrace an active lifestyle through yoga, pilates, running, and hiking. Excited to channel my passion for movement and performance into Reformer Trainer and inspire others through fitness.

Caring teacher with strong communication skills, and a drive to excite students about learning. Specializing in creating stimulating environments that help students achieve their full potential and enjoy learning. Communicates effectively and maintains strong relationships with scholars, families, and colleagues.

Dynamic intern at Villas R Us with expertise in social media marketing and database management. Successfully enhanced villa marketing strategies and improved guest relations, enabling staff to prioritize critical tasks. Proven ability to collaborate effectively and create engaging content, driving property visibility and customer satisfaction. Fluent in English and French.

Dynamic business owner with a proven track record at Bali Joe Bar, excelling in customer relations and budget administration. Successfully negotiated supplier contracts, reducing costs while fostering a loyal clientele. Adept at developing effective sales strategies, enhancing revenue, and mentoring staff to deliver exceptional service.


  A human from Binjai - North Sumatra.
  Graduated as scholarship industrial engineer.
  Start professional career as supply chain engineer (Nissan)
  Take an career opportunity enlargement as Indirect Purchasing (Nissan)
  Early retired from (Nissan) and move to “Hyundai” as Indirect Purchasing Sr Supervisor.
  Take a big step, I decided to change career direction, from Automotive to Animal Nutrition Industry. I Moved to “Royal De Heus”.
  Spent 5 months as Indirect Purchase Supervisor and got advance promotion as A Manager at 6th month services, bigger helicopter view has opened.
  At Feb 2023, another outstanding move, I was promoted as Plant Manager for The Biggest De Heus Factory In The World.
  I am still human with 3 kids behind and always be a student who continuously learn from people around.



  Purchase Commodity Expertise :
MRO (Maintenance, Repair & Operation)
Marketing & Sales (ATL, BTL, Digital, Survey)
Information System (Hardware, Software, Application, Infrastructure, Data Center Etc),
Factory Construction (DED, CM, CSA & MEP)
Interior Fit Out (Design and Build)



  Plant Operation Knowledge
People Handling, Balancing, Harmonizing.
Bottleneck Modeling, Analyzing, Improving.
Plant Operations & Management
Warehouse Operations & Management.
Total Preventive Maintenance.
Quality Control & Quality Assurance.


Professional Summary

Strategic Operational Manager & Customer Service Leader with 7+ years of experience in business process outsourcing, vendor management, and customer operations. Proven expertise in large-scale team leadership (200+ employees) as well as direct management of service teams (35 staff), workforce planning, payroll administration, and KPI/SLA monitoring (including CSAT and NPS). Skilled in escalation management, process optimization, and the design of scalable SOPs that improve efficiency, reduce costs, and enhance customer experience. Adept at leveraging CRM systems (Salesforce, Qontak, BitbyBit, Cekat) and data-driven reporting to drive operational excellence. Recognized by C-level executives for cross-functional contributions, including support for HR and General Affairs (GA) teams in strategic initiatives and organizational development.

Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.

A Quality Vehicle Inspection professional with more than 8 years experience in the Automotive Industry, focusing on the sourcing of the new projects quality problem analysis. Have a strong understanding of problem solving of wiring piping, driving noise, water leak, color, fitting and related quality issue of vehicle. My expertise lies in the problem solving of the quality issue in new vehicle project.

Dynamic Senior Personal Assistant at Restu Ibu Mandiri, PT, adept at optimizing office workflows and enhancing executive productivity. Expert in document preparation and meeting planning, I proactively addressed challenges, ensuring seamless travel experiences and maintaining confidentiality. My strong communication skills and attention to detail have consistently supported high-level executives in achieving their goals.

Experienced with power plant systems and operational oversight. Utilizes advanced knowledge in equipment maintenance and safety protocols. Track record of enhancing plant efficiency, reliability and coordinating effectively with multidisciplinary teams.
Design Manager skilled in building relationships and communicating complex concepts for Power plant. Leads design team strategy to develop and accomplish team goals. Drives initiative and demonstrates excellent organization and communication in fast-paced dynamic environment and collaborates with cross-functional stakeholders for greatest potential impact.
Experienced with identifying, assessing, and mitigating risks to protect organizational assets. Utilizes strategic planning and analytical skills to develop effective risk management solutions. Track record of enhancing operational resilience and ensuring regulatory compliance.

I am an experienced sales professional with over 5 years of proven success in driving revenue growth and building long-term client relationships. Skilled in B2B and B2C sales, negotiation, and strategic planning, I consistently exceed sales targets and contribute to team success. I excel at identifying customer needs and delivering tailored solutions that maximize satisfaction and retention. My experience spans across various industries, giving me strong adaptability and a results-driven mindset.

Experienced Public Appraisal Service Consultant with a proven track record in asset valuation and appraisal reporting, specialising in conducting inspections, analysing market trends, and preparing detailed reports. Demonstrated expertise in advising clients on asset values for sales, acquisitions, insurance, taxation, and financing while ensuring compliance with regulatory frameworks. Former Assistant Account Officer at Bank BRI with a strong background in managing customer relationships and financial analysis. Proficient in Microsoft Office and English, seeking to leverage skills in a dynamic environment focused on strategic asset management.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Detail-oriented Legal Research Assistant with proven track record at Nema Law Associates. Conducted comprehensive research and analysis for over 50 case briefs, enhancing case turnaround time. Assisted in trial preparation and document management, contributing to an increase in case wins.

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