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An accomplished, results-driven BPO and IT Outsourcing professional with over 13 years of experience specializing in various verticals such as eCommerce, Inbound Customer Service, Inbound Technical Support, E-mail / Chat Services, Back Office Services and IT Service Desk.

Has extensive experience in training and quality that handles medium to large scale IT accounts in a fast paced and dynamic environment, done through strategic planning and systematic implementation/execution. Has shown consistence in achieving top ratings for managed teams as well as retaining highly qualified individuals through constant career development.

Strategic and analytical professional with 4 years of success in analysis and reporting. Talented in delivering advanced Excel and SQL reporting to plan, design, execute and evaluate report results. Highly adept in analyzing business needs using technical skills to provide data and information analysis to achieve continuous improvement. Proficient in advanced MS Excel formulas and functions to produce data-driven reports. Expert in creating reports writing SQL queries and analyzing SQL data.

An advocate of excellent customer experience!

A computer hardware guru that has a passion in building and improving computer systems, networking, software solutions but IT in general.

Friendly and energetic with 7 years in early childhood education. Motivated to help children develop social, academic and creative abilities to foster well-being and progress. Well-versed in developmental milestones and activities to promote curiosity and engagement.

Hard-working and well-organized Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns as well as contributing new ideas that drive company growth.

Proficient Administrative Assistant with over 6 years of office experience, specializing in administrative work , problem solving, planning and optimal assistance. Know for increasing productivity and relieving workload of managerial staff. Proven efficiency with ability to quickly learn and navigate any computer software programme, or office filing system.

Creative UI Developer with 8+ years facilitating and supporting human interactions with complex systems and software. Maintains user-centric designs while adhering to prescribed interface principals and related development goals. Dedicated to creating inviting and unintimidating interfaces for everything from simple open-source applications to complex proprietary systems.

 Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising project team. 

Dedicated [real estate management, supply chain management , procurement & logistics] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational growth and value -added.

Data scientist and analyst with 5 years of successful experience in financial industry. Strong passionate to utilize big data technologies to transform business ideas into reality. Willing to learn and being positive in face of tough nuts. Always thinking one step further. Strong curiosity to understand the world. Lifelong learning and persevering attitude are essential qualities to achieve success. Love trekking, travelling, investment, literature, history, biography, landscape photography.

Detail-oriented administrative and personal assistant with four years of experience in government institution and the Court. Proven ability to build relationships and maintain partnerships with colleagues and the public to increase overall productivity. Multilingual with working experiences in Europe and Asia.

Enthusiastic Software Architect with a strong passion for Engineering leadership, team building, and crafting hi-tech distributed systems. I'm passionate about automated systems and proudly a team player with a great aptitude for mentorship.

Detail-oriented Global Project Manager specialized in event management, from conferences to trade shows to product launches, and marketing campaign coordination. Skilled at cross-functional team leadership and highly effective at juggling multiple projects at once. Seeking new opportunities and ready for the next chapter of my life.

I am a confident and sincere person whose thoughts are usually highly logical. I am interested in communicating with others. I learned analytical thinking skills and intra- and interpersonal skills. I want to obtain a challenging position in a corporation and develop my language, editorial, communication, and desktop publishing skills.

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