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I am a person focused on my duties and obligations, I like to learn new things and use new programs to better develop, learn the most of what they teach me, good leader and team collaborator, honest feedback helps me a lot in improving my skills with communication and learning.

Dynamic and results-oriented professional with over 7 years of experience in customer service, technical support, and IT infrastructure. Proven ability to manage complex client needs, resolve technical issues efficiently, and deliver high-quality service under pressure. Passionate about cybersecurity and continuous learning, with solid knowledge in networking, data protection, Linux systems, and information security. Strong interpersonal and communication skills, combined with a hands-on approach to problem-solving. Adept at aligning customer needs with business goals and maintaining service excellence in fast-paced environments.

Gerente flexible y ágil para implementar estrategias adecuadas a cada situación. Mi eficiencia en la planificación de las tareas y mi rápida adaptación al cambio contribuyen de forma positiva en mi trabajo. Busco un puesto que me permita proyectarme y comprometerme a largo plazo.

Dynamic professional with extensive experience as an Executive Assistant at Ministerio Público, excelling in event coordination and documentation accuracy. Proven track record in enhancing communication and building relationships, while leveraging strong skills in Microsoft Office and data analysis to drive operational efficiency and support executive decision-making. Recognized for exceptional administrative support and effective communication.

Ejecutivo con más de 10 años de experiencia en los sectores financiero y automotriz, incluyendo 9 años como Jefe de Agencia en el banco más importante de Guatemala y más de un año en una entidad financiera con estructura cooperativista. He liderado equipos multidisciplinarios con enfoque en resultados, eficiencia operativa y crecimiento sostenido. Destaco por mi visión estratégica y por haber asumido con éxito procesos de transición administrativa en momentos clave, fortaleciendo estructuras internas y conformando equipos de alto rendimiento. Mi conocimiento de la normativa cooperativa, junto con una sólida trayectoria en toma de decisiones comerciales, me posicionan como un candidato idóneo para liderar instituciones hacia el fortalecimiento institucional, la rentabilidad y el impacto social.

Dynamic professional with a proven track record as General Manager at my own business, excelling in customer engagement and account management. Spearheaded strategic initiatives that enhanced service delivery and improved operational efficiency. Adept at cross-selling products and fostering strong client relationships, driving organizational success through effective leadership and innovative training programs.
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.


  Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
  Experienced leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.


Results-driven Customer Service Representative with over 7 years of experience in sales, billing, tech support, and customer care. Excited about contributing to a new company's success by leveraging proven skills. Recently transitioned to the QA department, gaining over 2 years of experience collaborating across multiple countries to identify areas for improvement and establish a strong foundation for quality assurance processes, including call records and disciplinary procedures.

Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.

Profesional médico con varios años de experiencia en mi especialidad. A lo largo de mi carrera he trabajado para llevar adelante una práctica segura de administración de anestesia para múltiples procedimientos quirúrgicos. Deseo continuar construyendo trayectoria comprometida con la salud y bienestar general de los pacientes.


Ingeniero mecánico industrial con sólida experiencia liderando proyectos industriales, mantenimiento y operaciones en sectores como cosméticos, limpieza y cuidado personal. Especialista en automatización, servicios industriales y optimización de procesos productivos. Fuerte enfoque en gestión de KPIs, control presupuestario y mejora continua. Capacidad probada para liderar equipos multidisciplinarios y ejecutar proyectos de alto impacto. Orientado a resultados, eficiencia operativa y alineación con objetivos estratégicos.

  Results-oriented professional with extensive experience in founding and managing businesses, complemented by strong skills in business operations management, commercial and corporate finance, project finance. Demonstrates leadership in high-performance teams, coupled with exceptional strategic planning skills. Known for driving sustainable growth, and possessing excellent interpersonal skills, proactivity, strong analytical and risk management abilities, sound decision-making, and effective self-management. Proven ability to develop and execute key activities to achieve corporate objectives in dynamic settings.  

Ingeniero Biomédico graduado de la Universidad del Valle de Guatemala, con experiencia en gestión de dispositivos médicos, optimización de procesos técnicos, y análisis de datos. Hábil en trabajar con médicos, hospitales y proyectos de licitación. Comprometido con la innovación tecnológica y el mejoramiento de la salud pública.

Dedicated Film Director and Editor with 14+ years of experience in education based video production. To date, I've completed documentary projects in over 35 international cities where I covered issues related to the UN Sustainable Development Goals. I can demonstrate a successful history of fundraising and brand marketing, and I also have a strong background in storytelling & editing through my nonprofit clients around the world. I'm proficient with video editing programs, script writing, and I've worked across the video production field on diverse issues that required cultural sensitivity and awareness. I believe that my storytelling and fundraising skills make me a great fit for any organization working in international development.

Profesional recién graduado con pasión por la tecnología. Poseo habilidades como resolución de problemas, trabajo en equipo y comunicación efectiva, adquiridas a través de proyectos académicos y actividades extracurriculares. Comprometido con el aprendizaje continuo y el desarrollo profesional, estoy motivado para aportar ideas frescas y crecer en un entorno laboral dinámico

A lo largo de mi carrera profesional he recibido capacitaciones que listo a continuación:

Técnicas efectivas de negociación y cierre de ventas de Servicios educativos impartido por GRUPO CETI

Habilidades emocionales impartido por INTECAP
participación en congreso tecnológico gestionado por INTECAP
Diplomado: Modelos I.A imágenes y manejo de drones en la agricultura impartido por INTECAP

Capacitación sobre Convenios marco internacional en manejo de desechos peligrosos del sector industrial impartido por BIOTRASH.


Con experimentada trayectoria, destaco en resolución de problemas y comunicación efectiva. Mi enfoque en la satisfacción del cliente y habilidades de negociación han optimizado procesos y fortalecido relaciones comerciales, demostrando un compromiso inquebrantable con la excelencia y el trabajo en equipo.

Profesional con amplia experiencia en entidad bancaria en sus diversas áreas, Demostrando capacidad para alcanzar objetivos, trabajar en equipo y adaptarme a nuevas funciones y responsabilidades que se me asignen a fin de alcanzar el máximo potencial laboral.
Busco aportar y obtener experiencia y conocimientos para crecer como profesional y persona.

Tenacious Representative possessing dynamic interpersonal expertise for developing fruitful customer relationships. Adept mediator of client requirements and organizational interests promoting mutually beneficial deals. Focused communicator fostering favorable service applications for maximizing customer interest and satisfaction.
Experienced with managing client relationships and addressing customer concerns efficiently. Utilizes effective communication and problem-solving skills to resolve issues promptly. Strong understanding of customer service principles and maintaining high satisfaction levels.

Poder desarrollar todos mis conocimientos y mis habilidades adquiridas en mis años de estudio. Así mismo, poder trabajar en un ambiente agradable de trabajo, donde pueda crecer profesionalmente. Lograr cumplí mi sueño de ser una odontóloga profesional

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Soy un profesional en el área comercial Gerencias o Jefaturas de ventas a nivel nacional, con grado académico Maestría en Marketing en Dirección Comercial, mi experiencia en ventas y liderazgo. Destaco por mi capacidad para resolver conflictos, mi empatía e inteligencia emocional, y mis habilidades en la gestión de equipos y estrategias comerciales. He logrado un crecimiento del 44% en ventas anuales y manejo eficazmente los paquetes Office.
Con más de 20 Años de Experiencia en Ventas Consumó Masivo Bebidas y Alimentos ferreterías agroindustrias canal Detalle Moderno Detalle, Mayoreo, Distribuidores a nivel nacional mercados independientes comercio electrónico. Suma Experiencia en indicadores KPIS B2B SEO tráfico, análisis de Data Power bi e-commerce investigación de mercadeo y publicidad TRADE Marketing planes promocionales.
Conocimiento de toda la república de Guatemala en el área de comercialización Responsable del departamento de ventas con una larga trayectoria. Me especializo en posicionar y ampliar la presencia de la marca, fomentar la fidelización de clientes y mejorar la estrategia comercial para aumentar las ganancias. Busco una nueva oportunidad laboral.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Customer relations professional successful at transforming unhappy individuals into long-term customers by leveraging industry knowledge and exceptional service skills. Centered on building customer satisfaction and loyalty with high-quality support. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Dynamic professional with a proven track record at Alorica, enhancing customer satisfaction and expanding the customer base through exceptional communication and problem-solving skills. Spearheaded training programs at Bastion S.A, fostering teamwork and organizational values. Expert in planning, coordination, and driving sales and service excellence.

As an innovative English Teacher at my previous employer, I excelled in creating engaging lesson plans that significantly enhanced students' comprehension of literature and language concepts. My approach, blending field trips with dynamic reading assignments, fostered a love for learning, evidenced by a notable increase in student motivation. Skilled in lesson planning and recognized for my ability to inspire, I bring both creativity and effective teaching strategies to the table.

Espíritu de servicio, disciplina, ética responsabilidad, compañerismo, capacidad de trabajar en equipo y resolución de problemas.

Focused and dedicated Legal Assistant with exceptional work ethic and proven strengths in case management support. Strong multitasker skilled at managing high-volume caseloads while consistently meeting deadlines. Persistent and resourceful problem-solver with excellent research and communication skills.

Experienced supervisor skilled in leading and guiding team members to successfully complete projects within specified timelines. Proficient in assigning tasks, training employees, and implementing company procedures to ensure smooth operations. Possesses exceptional communication and listening skills, enabling effective collaboration with colleagues and stakeholders. Demonstrates strong leadership abilities and a clear vision, inspiring teams to strive for excellence and achieve organizational goals.

Knowledgeable and dedicated customer service professional with extensive experience in call center industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.


  Candidato organizado y confiable que logra gestionar múltiples prioridades con una actitud positiva. Voluntad de asumir responsabilidades adicionales para cumplir los objetivos del equipo. Experimentado en el manejo de numerosos proyectos a la vez garantizando la precisión. Eficaz para priorizar tareas y cumplir plazos.


Profesional proactivo con experiencia comprobada en proyectos llave en mano. Destaco en negociaciones internacionales, ventas y gestión de KPIs. Mi título universitario en Comercio Internacional ha consolidado mi éxito en este ámbito. Me considero una persona orientada a metas, apasionada y enérgica.

Dedicated professional with 6 years of experience in the call center industry, adept in various roles across different departments. Proven expertise as an Operations Supervisor and Quality Analyst, with a strong focus on optimizing performance, ensuring quality standards, and driving operational excellence. Skilled in managing teams, streamlining processes, and delivering outstanding customer service. Ready to bring a wealth of experience and leadership to contribute to organizational success.

Auxiliar de enfermería con 2 años de experiencia en atención domiciliaria, destacada por mi habilidad en el cuidado de pacientes con diversas condiciones médicas. Experta en la toma de signos vitales, administración de medicamentos y asistencia en procedimientos médicos. Manejo preciso de documentación electrónica y cumplimiento riguroso de normas de seguridad e higiene. Mi capacidad para colaborar con equipos de salud y adaptar el cuidado personalizado garantiza una atención de alta calidad y coordinada.

Bombero, Rescatista, fanático de la adrenalina; católico y orgulloso Marista. Estudioso del Derecho, las Ciencias Jurídicas y Sociales; y desarrollado en diferentes áreas de mercadeo. Experto en Entrenamientos y Capacitaciones. Alta capacidad para desarrollar talentos y convertir grupos en Equipos. Tengo experiencia entrenando diferentes grupos de trabajo en distintas áreas de Ventas, Atención al Cliente y Tecnología para NOKIA, SAMSUNG, TCL (Alcatel y Blackberry) y Colgate Palmolive; en Centro América y Caribe. Tengo experiencia tanto en canales tradicionales cómo en modenos, de Retail y Consumo Masivo. Creo firmemente que un equipo bien entrenado y desarrollado es capaz de sobrepasar cualquier resultado, siempre que este sea medido de forma correcta; y los resultados de los equipos a mi cargo en los últimos años lo demuestran. Mis resultados respaldan que por los sueños se sueña, pero por las metas se trabaja.

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes, monitor costs and analyze variances to identify potential areas for improvement in the production processes of various products..

 Coordinated Hotel Operations Manager with more than 15 years of experience working for high-end boutique hotels. Diligent team player committed to providing exceptional guest services by directing staff, managing individual and group bookings and resolving common customer service issues. In-depth knowledge of hospitality industry and business administration. 

Líder dinámico y CEO de Fire Creations Guatemala, experto en impulsar un crecimiento significativo de la empresa a través de iniciativas estratégicas y la construcción de sólidas relaciones. Destacado en la implementación del CRM "LEADSALES", mejorando los protocolos de servicio al cliente y fomentando una cultura de respeto y responsabilidad. Hábil en la resolución de problemas, liderazgo de equipos y ejecución de campañas promocionales, priorizando consistentemente la eficiencia de las tareas y la retroalimentación del equipo.

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