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Reliable, approachable, and highly motivated individual seeking a position as a Hotel Receptionist. Known for strong communication skills, a professional attitude, and excellent customer service. Experienced in managing high-pressure situations through volunteering roles, with a strong ability to remain calm, organised, and guest-focused. Eager to contribute to a welcoming and efficient front desk environment and develop within the hospitality industry.

Skills I have gained along the way that would be relevant to a career in counselling.
- Communication
Listening and understanding patient/customer/staff requirements, expectations and needs. With this has come a respect and patience for people in general.
Self knowledge
The unlimited value in self knowledge and subsequent understanding of the self in relation to others. That gaining self knowledge is a continuum
- Courage, endurance and determination
Running a business on my own has required me to believe in myself, take chances, and keep going when it feels as if everything is against me.
- Curiosity
There is always so much to learn, to extend understanding of how life works but also to find peace within that life.

Accomplished professional with expertise in security and risk management, demonstrating strong leadership and strategic thinking abilities. Proven track record in commercial awareness and results orientation, ensuring effective service delivery and relationship management. Committed to leveraging skills to drive organisational success and foster long-term partnerships.

Dedicated and detail-oriented microbiologist with 4 years of hands-on experience in microbiological testing, quality control, and environmental monitoring within regulated industries such as pharmaceuticals/biotech/food. Skilled in aseptic techniques, microbial identification, LIMS data management, and compliance with GMP, GLP, and ISO standards. Proven ability to perform routine and specialized testing (e.g., bioburden, endotoxin, sterility) and support investigations, validations, and audits. Strong collaborator with a commitment to laboratory accuracy, data integrity, and continuous process improvement.

Experienced and CPC certified driver with extensive expertise in hazardous materials handling, refrigerated transportation, and multi-drop deliveries. Proficient in coupling and uncoupling, safe and efficient parking, and tachograph management. Adept at using satnav systems for route optimisation and ensuring efficient fuel use. Committed to maintaining high standards of safety and communication while handling refrigerated loads. Prioritises safety and efficiency in transportation operations.

Confident and professional individual committed to delivering safe driving and excellent customer service. Regularly exceeds delivery performance targets through careful route planning. Willing to work flexible hours and cover evening and weekend shifts to meet logistics demands.





Accomplished professional with expertise in financial reporting, bookkeeping, and account reconciliation. Demonstrates strong customer service and communication skills, complemented by proficiency in MS Excel, QuickBooks, and Medallia. Proven track record in team leadership and event planning, with a focus on time management and multitasking. Experienced in F&B operations and marketing and sales strategies. Multilingual capabilities enhance adaptability across diverse environments. Career goals include leveraging accounting knowledge to drive organisational success through innovative solutions.

Teaching assistant with expertise in safeguarding regulations and child protection. Proficient in supervising students and knowledgeable in GCSE and SEN subjects. Skilled in promoting literacy and numeracy through effective teaching methods. Dedicated to creating a safe learning environment and committed to ongoing professional development.

Dedicated and detail-oriented professional with a strong foundation in IT, holding a Distinction* in an IT Extended Diploma and currently pursuing a BSc (Hons) in Computing at Liverpool John Moores University. Proven experience in administrative support, digital systems, and technical troubleshooting through my current role as an Enrichment Officer. Skilled in Microsoft Office Suite, CRM platforms, data management, and virtual collaboration tools such as Teams and Zoom. Adept at providing user-focused support, maintaining accurate records, and ensuring efficient system operations. Committed to continuous development and applying technical expertise to support business and user needs.

Detail-oriented professional with expertise in bank reconciliations, bank account management, and customer-focused operations. Demonstrates strong leadership, team building, and public relations skills to foster collaborative environments and drive organisational success. Adapting to time management and effective communication to ensure seamless workflow and client satisfaction. Committed to leveraging core competencies to achieve operational excellence and contribute to long-term business growth.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Dedicated professional with expertise in child-centred learning and comprehensive knowledge of early years and primary curriculum. Demonstrates clear communication with both children and adults, fostering a nurturing environment through patience, empathy, and a calm demeanour under pressure. Skilled in team collaboration, initiative, and safeguarding protocols, with a strong commitment to building effective teams. Career goals include advancing educational practices that prioritise child development and safety.

Dedicated professional with experience in organisational efficiency and communication. Skilled in telephone operation and professional etiquette, ensuring seamless interactions and effective information exchange. Committed to enhancing operational processes and contributing to team success through customer service and dedication to client happiness

I am an experienced project manager with experience across systems development, infrastructure and business consulting. I have worked within a global consulting organisation and leading retail bank and gained experience working with both onshore and offshore project teams. I am also comfortable working in an Agile or waterfall environment with extensive experience with both methodologies and associated tools. Recent projects have included the migration of a credit card platform within the emerging markets division of a global financial services organisation, Migration to cloud of Risk Monitoring platform and project managing the replacement of the risk underwriting platform within a UK high street bank.

Results-driven IT account management professional with expertise in client relationship building, B2B sales, and technical product understanding. Demonstrates proficiency in Microsoft 365, Active Directory, networking fundamentals, and SaaS support, complemented by strong vendor liaison skills and a solid background in technical sales. Adept at conflict resolution and customer service, with a proven ability to adapt to new technologies and manage hardware distribution effectively. Committed to delivering exceptional solutions while fostering long-term partnerships and driving business growth.

Law Enforcement and Trust & Safety Specialist with 6 years of experience in high-risk escalation management, incident response, and cross-functional collaboration across global tech platforms. Proven expertise in handling law enforcement and regulatory requests, mitigating risks such as fraud and exploitation, and delivering actionable intelligence to internal and external stakeholders. Skilled at translating complex policy and legal frameworks into operational workflows, while supporting platform integrity and compliance.

Sales professional with extensive experience in managing forex accounts and leading teams to achieve company objectives. Demonstrated expertise in risk management with a successful track record of maintaining a $100k trading portfolio. Certified as a Level 3 Domestic Retrofit Advisor, focusing on energy efficiency and sustainable housing solutions. Currently pursuing CAPM certification to enhance project management skills and drive impactful results.

Enthusiastic and caring Learning Support Assistant with a background in both education and retail leadership. Skilled in working with children with diverse needs, supporting emotional and educational development, and creating positive, engaging learning environments. My previous role as a Retail Team Leader strengthened my ability to communicate clearly, manage responsibilities under pressure, and build trust with families and colleagues. Now seeking to transition into a nursery setting where I can apply my skills and passion for early years care to help young children thrive.

A highly skilled professional with a strong foundation in problem-solving, critical thinking, and effective observation and communication skills. Demonstrates exceptional time management and thrives as a team player, consistently contributing to collaborative success. Committed to leveraging these competencies to achieve organisational goals and drive continuous improvement.

A quailed Instrument technician with 2 year experience as an Apprentice in the UK North Sea Sector. with a strong foundation on, maintaining, calibrating and installing Instrumentation systems.

Throughout my time as an apprentice on the Britannia Platform, I have gained valuable hands-on and technical skills, whilst working alongside experienced professionals. This includes fault-finding, diagnostics, and system maintenance. I am eager to apply my training further in a
professional environment, bringing a strong work ethic and attention to detail ensuring that all tasks are carried out both efficiently and to a high standard.

In addition to my hands-on experience, I have shown a proactive approach to learning and developing my skills by completing several technical courses and my Portfolio ahead of schedule. I consistently used my initiative to take on additional tasks when possible, ensuring to maintain a safe and organized work environment.

I am confident that my technical knowledge and willingness to learning and development will make me a valuable addition to any team.

I have worked in a variety of different fields both as part of a team and left to my own devices.

Motivated and technically skilled IT professional with hands-on experience in first-line desktop support, system troubleshooting, and user assistance. Strong knowledge of Microsoft technologies, networking, and remote support tools. Excellent communicator with a drive to provide fast, effective, and user-friendly solutions. Seeking to bring my energy, learning mindset, and problem-solving abilities to the IT team at Vertu Motors to help deliver a world-class customer experience.

I am a dedicated and driven Chef de Partie with a strong background in fresh food preparation and cooking . I thrive in fast-paced kitchen environments,whilst delivering dishes with efficiency and meticulous attention to detail.With a solid foundation in culinary techniques and professional kitchen practices, I am enthusiastic about building on my current skills and gaining valuable experience in a bistro kitchen environment.

Highly efficient and results-oriented professional with proven expertise in fast-paced warehouse operations, including proficient use of wave machines for critical component management and direct support of manufacturing supply chains and customer engagement.

I’m a motivated and reliable person with experience in food service and community volunteering. I’ve worked with children, helped organise events, and run a food stall selling traditional cuisine. I’m a quick learner who works well in teams and enjoys providing great customer service in busy environments.

Extremely passionate and driven engineer with over 20 years of experience working within the heating industry.

Delivering an unmatched level of expertise of breakdown knowledge, fault finding, Gas safety legislation, electrical wiring and heating system maintenance.

Self motivated to constantly keep adding to my own skill set including keeping up to date with all health and safety legislation.

Well versed in using on site software and hardware to complete job reports, issue relevant paperwork and source materials required to complete any task.

Approachable and able to liaise with residents, clients and management to ensure every task is completed to the highest standards.

Many years of working in social housing resolving the complete spectrum of maintenance issues day to day in sometimes challenging situations.

Driven and innovative, demonstrating strong problem-solving abilities and leadership skills.

Proficient in explaining how boilers, other gas appliances, heating systems and controls work to residents making the end user feel comfortable and safe in their home.

Willing to pass on knowledge to other engineers within the team to boost overall productivity.

Adept in mentoring engineers to fill in any gaps in their knowledge.

Outstanding track record of customer service.

Competent to complete reports and feedback to management regarding findings on site from any job including emergency incidents and complex cases.

Excellent understanding of a wide range of gas boilers and controls including Vaillant, Ideal, Worcester.

Heating controls expert including set up, testing, fault finding and hand over.


I am a skilled experienced office administrator who demonstrates exceptional ability to manage and complete tasks efficiently and professionally.
Furthermore I have strong communication skills complemented by exceptional teamwork capabilities.

Dynamic sales professional with extensive expertise in sales coaching and mentorship, business development strategy, and client needs analysis. Proven track record in managing the sales cycle, developing pipelines, and engaging with C-level executives to drive solution mapping and positioning. Adept at sales forecasting and pipeline management, fostering cross-functional collaboration, and building direct customer relationships through field sales experience. Skilled in presentation and communication, trend analysis, relationship building, networking, SAP sales and inventory management, and product expertise. Committed to leveraging these competencies to achieve strategic business goals and enhance organizational growth.

Experienced flooring specialist with expertise in laminate installation, hardwood fitting, and carpet fitting. Proficient in floor levelling techniques, underlayment application, and waterproofing methods to ensure durable and high-quality results. Skilled in precision measurement, trim and baseboard installation, and repairs and refinishing, delivering meticulous craftsmanship with tidy work practices. Adept at threshold cutting, seaming techniques, and floor repair to meet diverse client needs. Committed to maintaining professional standards while achieving seamless finishes tailored to individual project requirements.

A dedicated, customer focused retail manager with over 6 years experience in major UK retail businesses, looking to step into a new exciting career which will serve me for years to come. Offering strong analytical skills with a keen eye for detail, and an calm and measured approach to highly pressurised situations. I am ready to use my skills and develop them as I embark on the next stage of my professional life.

Innovative Social Media Marketer with knack for crafting engaging content and driving brand growth. Boosted follower engagement through creative campaigns, resulting in significant online presence improvement. Skilled in leveraging social media trends to elevate brand visibility and customer interaction.
Reliable and hardworking, bringing strong organisational skills and keen eye for quality. Capable of working well in team settings and following detailed instructions. Dedicated to contributing to the success of any workforce.

Hardworking, Friendly and Approachable, with a good transferable skill set gained through several Industries, strong ability to learn and implement new skills effectively and thus thrive in fast paced dynamic environments. Excellent communication and interpersonal skills and a proven record for reliability, productivity and attention to detail, proficient within a team or on my own and excel in hands on tasks, A solid can do approach and a self driven want to do my best each day.

Dedicated and proactive professional with experience as a Volunteer Classroom Assistant at Ynyshir Primary School. Skilled in fostering student engagement and providing tailored support for ESL learners. Demonstrated strong teamwork and problem-solving abilities, enhancing classroom dynamics and promoting a growth mindset among students. Committed to creating a safe and supportive learning environment.

Highly motivated and results-orientated Product Manager with over 8 years of experience delivering impactful features that drive business growth and success. Skilled in Agile framework and product lifecycle, I leverage strong analytical and problem-solving skills to make data-driven decisions. My critical thinking ability allows me to tackle complex challenges, identify and understand problems and find suitable solutions. I possess exceptional communication and interpersonal skills, fostering strong relationships with stakeholders and collaborating effectively across teams. Seeking new opportunities to leverage my expertise.

Skilled professional with keen ability to manage and coordinate executive tasks, ensuring seamless operations. Demonstrates strong communication and organizational skills, with proven track record in project management. Poised to contribute to strategic initiatives and drive operational success. Proficient in using independent decision-making skills and sound judgment to positively impact company success.

Results-driven sales professional with extensive expertise in customer satisfaction, strategic selling, and client engagement. Skilled in target market identification, product promotion, and closing deals while maintaining strong customer relations and retention. Adept at order processing, product demonstrations, and achieving sales targets with a service-oriented mindset and a focus on margin retention. Committed to delivering exceptional customer service through comprehensive product knowledge and a positive attitude.

Accomplished professional with extensive expertise in customer service and team leadership, adept at implementing service recovery protocols and enhancing customer satisfaction. Proven track record in multi-channel support, complaint handling, and project management, with a strong focus on customer retention strategies and financial forecasting. Skilled in social media platforms, e-commerce environments, and technical product knowledge, driving change management and service strategy planning to achieve establishment goals.

I intend to build a challenging career in an organization that offers me an opportunity to continuously learn, shoulder more responsibilities, and be a part of the team in achieving organizational objectives. Quick learner, good at communication. An ardent hard worker, who keeps high aim and is capable of achieving all set goals in less than speculated time. Ability to solve problem(s) in bottleneck situation(s).

Motivated and hard-working individual with diverse skills and experience acquired through previous employment, voluntary work, and personal life. Known for being helpful, approachable, and possessing strong communication skills, with the ability to build rapport with people at all levels. A quick learner who excels both independently and in team settings. Open-minded and eager to embrace new opportunities, with a strong willingness to commit to training and development for any new challenges.

An adaptable, and analytical KYC and QC individual with experience in banking and finance. I have a proven track record in verifying client identification documents, conducting thorough due-diligence checks and monitoring customer activity to ensure regulatory compliance. I am proactive in escalating complex issues or potential compliance concerns to the appropriate teams. I am eager to leverage my problem-solving abilities with the aim to contribute to exceptional customer experiences and further develop my skills in a client-facing support role.

Dynamic and adaptable professional with a strong foundation in organisation, communication, and problem-solving. Demonstrates creativity and patience in tackling challenges, ensuring effective solutions are achieved. Committed to leveraging skills to drive success and innovation in future roles.

Dedicated healthcare professional with a strong foundation in effective communication and interpersonal skills, adept at understanding and connecting with clients' needs and feelings. Demonstrates good physical stamina and strength for moving and handling tasks, coupled with patience and understanding. Maintains accurate client records with attention to detail, supported by basic computer literacy for documentation and communication. Collaborates effectively with other professionals while adhering to procedures for protecting vulnerable individuals.

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