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Skilled Customer Service professional with extensive experience providing first-class service within office and call centre settings. I'm energetic, enthusiastic, go getting and very practical individual who is committed to delivering high quality information. Consistently exceed expectations through a dedicated work ethic and passion for helping people. Dedicated to self-development, ensuring consistent best practice and first-class results.

A background in retail, youth work and catering has given and allowed for the development of my ability to provide strong customer service, communication and teamwork skills. At Ziggy’s, I honed my retail skills by efficiently restocking shelves and helping customers find what they need, while keeping the shop welcoming and organised. My work as a youth worker has further developed my adaptability, patience and problem-solving skills through supporting young people in dynamic situations. Working as a chef for a year sharpened my ability to work under pressure, manage time effectively, and be a reliable team player in a busy kitchen. Together, these experiences have prepared me to thrive in fast-paced environments, and I am confident I can contribute positively.

15 years success leading operations management and business development for high-growth organisations
As a seasoned hotel professional, I bring a wealth of experience and expertise . My passion for the hospitality industry and drive for excellence have helped me to consistently deliver results that exceed expectations.
Throughout my career, I have honed my leadership, mentorship and organizational skills, and have been responsible for managing all aspects of hotel operations. From managing budgets and maximizing revenue to overseeing staff, deputizing for general managers and ensuring guest satisfaction.
In my current role, I lead a team of over 50+ employees, and have successfully implemented a number of initiatives aimed at improving operational efficiency, profitability and guest satisfaction. I have also established strong relationships with key stakeholders, including suppliers, partners, owners, management companies and local organizations.
My expertise in revenue management, profit and loss statements, market trends, and guest service delivery, has helped me to develop effective strategies for positioning the hotel as a leader in its market. I am committed to driving business growth and fostering a positive, customer-centric culture within my organization.
In conclusion . I am eager to bring my passion, expertise, and drive for excellence to a new opportunity where I can continue to make a positive impact in the hospitality industry.
Highlights of Expertise
• Strategic Business Development• Customer Service
• Organisational Development• Cost Reduction and Avoidance
• Strategy and Implementation• Teamwork and Capability Building
• Operations Management• Budget Administration• Sales Enhancement• Continuous Improvement• Stakeholder Engagement
• People Leadership and Development

Customer-oriented gardener, proficient in hands-on tasks and problem-solving, coupled with strong communication skills. Dedicated and hardworking with internal drive to deliver excellence. Thrives taking on responsibility and being accountable for the work they produce.

Friendly and enthusiastic individual adept at operating in fast-paced environments providing excellent customer service. Customer-focused professional experienced in order taking and food delivery. Offers fast, quality service with expert knowledge of menu and service practices. An employee well-versed in strong communication and organisation skills who is eager to assist the team and willing to take on any task. .

Organised Warehouse Administrator with knack for streamlining processes and improving inventory accuracy. Known for reducing discrepancies and enhancing overall efficiency through innovative problem-solving and team coordination. Strong communication skills foster collaborative work environment, driving operational success.
Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

  Detail-oriented professional with expertise in complaint management, cash handling accuracy, and stock counting. Skilled in delivering exceptional customer service and support through attentive listening, effective communication, and dispute resolution. Adept at building strong relationships, fostering team collaboration, and solving problems efficiently to enhance operational success.  

I am interested in the mechanical side of cars and I would love to dedicate my work life to this. I have been interested in cars since I was a child so working with cars is a dream come true. I would love to learn and develop in one of the highest standards in this industry.

I am a confident , approachable and service-driven professional with a proven ability to create positive customer experiences in fast paced , high pressure environments. My background in customer service has equipped me with strong communication and problem solving skills , enabling me to anticipate clients' needs and respond with empathy , efficiency and professionalism. With a natural enthusiasm for travel, and a commitment to delivering exceptional service, I am eager to bring my people focused mindset to any new role.

A dedicated and highly experienced police officer with 30 years service, retiring in September 2025. Substantive rank of Sergeant for a decade, qualified to the rank of Inspector, with extensive leadership experience across the largest local policing area in Europe. Consistently driven performance, managed competing demands, and prioritised threat, risk, and harm, keeping communities safe. Adept at making strategic use of resources and budgets, leading teams through complex challenges with integrity and purpose. Now seeking to apply leadership, operational insight, and public service ethos in a new role continuing to make a meaningful impact.

Applied Machine Learning leader specialising in agentic AI systems, with a track record of translating state-of-the-art research into production-scale impact. As Head of AI at a leading technology company, delivered innovative AI-powered products, including large-scale, tool-using agent architectures that serve millions of users. Expert in Python, cloud platforms, and end-to-end ML systems, from model design and optimisation to deployment and continuous learning. Known for fostering high-performance, cross-disciplinary teams and aligning cutting-edge ML capabilities with real-world applications that redefine user experience.

Experienced Test Lead with over 13 years in Payment industry. Excellent reputation for hard work, resolving problems and improving customer satisfaction.

Accomplished professional with extensive expertise in leadership at board level, whole vehicle and system/component type approval/certification, and full project/programme management as well as R&D/development activities. Proficiency in ISO accreditations, including ISO 9001 lead auditing, with a proven track record of full P/L responsibility. Skilled in resource and operations management. Committed to driving organisational success through strategic resource allocation and operational excellence.

I am a hardworking, ambitious, and studious individual. Upon leaving school, I embarked on a beauty-therapy course in Liverpool Hugh Baird College, where I gained an NVQ in beauty therapy. Following this, I began an apprenticeship with Andrew Collenge, where I went to hairdressing college once a week, and worked in Matt Cox hairdressers as an apprentice for the other four days. In deciding to follow my dream career, I left this apprenticeship after six months and embarked on an Access to Humanities course in Liverpool City College where I studied law, criminology and history. This qualification allowed me to begin my undergraduate Bachelor of Law degree at Liverpool John Moores university.
I have always had a keen interest in law and psychology. This is what led me to pursue a career with the Law sector. In spite of the challenges around studying an intense and time-consuming course, I have always remained employed, where I am currently a shift-manager at Tesco. This role has allowed me gain excellent experience in dealing with the general public, as well as managing a group of individuals with the aim of meeting business and customer needs and standards. I have a strong work ethic, and put one-hundred per cent into everything I do.

Currently working as a Specialist Biomedical Scientist working in a busy NHS biochemistry laboratory with 11 years experience of working in the laboratory environment at various levels. Throughout this development of skills and knowledge has been to a high standard, including communication, troubleshooting and verification skills.

Confident waiter, hardworking and quick learner, I like to work in a group and can work just as well by myself. Very professional and just waiting for a chance to show what I can do.
Energetic individual with strong leadership qualities and keen ability to manage and motivate team. Demonstrates exceptional communication and problem-solving skills, ensuring smooth operations and positive work environment. Committed to driving high standards and enhancing customer satisfaction. Diligent and proactive, excelling in leadership and communication. Proven ability to manage teams and ensure smooth operations. Ready to make impactful contributions in [Desired Position] role. Offering strong organisational and leadership skills, combined with background in customer service and team coordination. Knowledgeable about managing day-to-day operations, ensuring smooth workflow, and handling customer inquiries with professionalism. Ready to use and develop communication, problem-solving, and team management skills in [Desired Position] role.


Dedicated student seeking flexible retail position. Ready for practical experience and enthusiastic about helping others. Prepared to learn and support team.

 Experienced in customer service and hospitality, with a strong background in waiter relay, cash handling, and food preparation. Demonstrates excellent kitchen organization, multi-tasking abilities, and team collaboration. Adept at time management and communication skills, ensuring efficient service delivery. Committed to enhancing guest experiences and seeking opportunities to further develop within the hospitality industry. 

 Seasoned in digital marketing strategy with focus on data-driven decision making. Bring unique skills in data analysis and understanding of digital marketing trends to drive company growth and optimise marketing spend. Confident in utilising advanced analytics tools to provide actionable insights, leading to informed strategic decisions and improved business performance. 

 Reliable and dedicated professional with a strong commitment to continuous learning and skill development. Bilingual with a focus on expanding language proficiency. Proven ability to complete tasks efficiently within designated time frames while maintaining high standards of quality and customer satisfaction. Thrives in repetitive environments that enhance focus and productivity. 

Both a dedicated student and a hardworking athlete, I excel in managing my time effectively in order to excel in whatever I do. Through this, I was able to maintain both my great achievements within my education, and continue to achieve more as an athlete. Furthermore, I have achieved multiple awards outside of just my academic abilities, but also for my role as a respectful, hardworking student in my school (ranging from Head of Lower School Awards in Year 8 to Student Achievement Manager Awards in Year 11)

Additionally, I am an extremely open person, both socially and towards challenges. During any moment, I am willing to assist all teammates, colleagues, and fellow pupils. And of course, receive any criticism and therefore improve myself.

Moreover, I am always willing to go the next step to improve, wether that be undergoing work experience under large financial institutions such as AVIVA UK in order to improve my UCAS personal statement earlier than my competitors, or simply waking up earlier than others to train longer than my peers in order to achieve better results. On the same page, I always come prepared to my given situation, researching on the event to boost my confidence and knowledge and thus achieve greater, and training intensely before a meet so I can compete at the best of my ability.

Further into my background, I am a Chinese person born in South Africa that has moved to the UK, and moved cities twice within the UK. Alone, this may sound rather boring. However, to me, I believe this has proven to myself my own ability to adapt to my surroundings since a young age. I have had fit in and make new friends each time I moved, adapt to new education systems as I changed from the South African Education System to the UK Education System (Skipping a whole year! I changed from Grade 2 instantly to Year 3, making me adjust and cover for a whole year of important fundamental education). But, making new friends each time was a great challenge, yet I was able to understand the cultures of each different city and country, fit in, and thrive.




A diligent, reliable and energetic neurodiverse person, I am seeking flexible work in the charity sector. Throughout my varied professional experience with many transferable skills I have specialised in customer service, relationship building and people focussed roles and attained a foundation of experience for management. In freelancing and business ownership I have developed a high focus to detail, the motivation to be self-starting, excellent time management and a breadth of organisational skills. I am eager to use to all this knowledge and versatility to give back to the community through charity work and empower those around me.

Procurement Account Manager with over two years of experience in procurement strategy, tender documentation, and financial analysis. Skilled in developing bespoke procurement frameworks, scoring bids, and managing supplier relationships. Proven ability to deliver value-for-money outcomes through rigorous evaluation and reporting. Adept at stakeholder engagement and post-project auditing, with a strong foundation in communication and project leadership.
Skilled account management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.

Accomplished stock control manager with a proven track record in cost minimisation and inventory reduction strategies. Demonstrates exceptional analytical skills and confidence in problem-solving, supported by advanced Excel and SAP expertise. Adept at paper bag production planning and interdepartmental process improvement, with a strong focus on accuracy and attention to detail. Known for building rapport and implementing new business initiatives, while excelling in teamwork within fast-paced retail environments. Career goal: to leverage organisational abilities to drive efficiency and innovation in supply chain management.

A highly skilled professional with a strong foundation in data analysis and a keen interest in financial markets and asset management. Demonstrates exceptional analytical and communication skills, with proficiency in Excel and PowerPoint, enabling the interpretation and synthesis of large datasets. Known for excellent organisation, multitasking abilities, and a collaborative mindset, complemented by strong interpersonal skills. Possesses robust maths skills and excels in problem-solving, adaptability, teamwork, tenacity, and finance-related tasks.
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Proficient at creating positive dining experiences guaranteeing exceptional food service for every customer. Encourages customer feedback to implement insightful changes.

Friendly and reliable, offering strong customer service and communication skills developed in various roles. Adept in multitasking and maintaining clean, welcoming environment. Committed to delivering exceptional service and fostering positive atmosphere in this role.

Enthusiastic and customer-focused individual with a passion for design-led retail and delivering exceptional service in a fast-paced environment. Known for a warm and approachable manner, bringing strong communication skills and a collaborative attitude to any team. Experienced in visitors and customer-facing roles, offering a compassionate and professional approach to supporting daily operations. Focused on creating a warm, positive atmosphere for families, visitors, and staff, while ensuring high standards across the workplace.


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I am an accomplished , efficient, trustworthy and a friendly approachable person who works well as an individual or as part of a team. I build strong working relationships with colleagues, I adapt into new roles with ease. I work well in fast paste environments and enjoy work a practical nature where I can solve problems and use my own initiative. I have a keen interest in working offshore and with IT. Moving to the UK taught me a new key skill which is adaption. I also see myself as a creative thinker with a deep talent for interacting with people from different backgrounds of life and influencing them while continuously evaluating their choices and behaviours.
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skilfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

Diligent and reliable professional with a strong work ethic and a keen eye for cleanliness. Demonstrates excellent organizational skills and the ability to multitask effectively in fast-paced environments. Committed to providing guests with a spotless and welcoming atmosphere in room attendant roles.

Soon-to-qualify social worker with hands-on experience in statutory and community settings, including adult mental health and older persons’ services. Skilled in assessment, safeguarding, care planning, and multi-agency collaboration, with strong knowledge of the Care Act, Mental Capacity Act, and Mental Health Act. Recognised for building trusting relationships with service users, families, and professionals through empathetic communication and a strengths-based approach. Highly organised, adaptable, and committed to promoting dignity, empowerment, and positive outcomes for diverse individuals.

Experienced Business development analyst skilled in data analysis, client relationship management and market research. Proven track record for administration and day to day operations of a business. Strong understanding and knowledge about business research, analysis and development of business. Excellent relationship building skills and the ability to liaise effectively with operations and senior executives

Experienced mobile technician with 14 years in the industry,
Skilled in repairing, installing and troubleshooting systems. Adept at providing excellent service

Motivated professional with a background in biotechnology and business, and proven experience in analytical roles, client communication, and operational support. Recently worked as a Fraud Prevention Analyst at Revolut, applying investigative and data analysis skills in high-pressure environments. Eager to apply my attention to detail, data handling skills, and cross-functional collaboration experience to a procurement internship role, with a strong interest in ESG and supply chain risk analysis.

 MSc Data Science (Merit, provisional) graduate specializing in machine learning, deep neural networks, and AI engineering. Proficient in Python, R, AI-assisted development tools (Cursor AI, Windsurf AI, Claude Code), and workflow automation. Experienced in applying advanced algorithms to real-world problems, including plant disease detection using few-shot learning and transfer learning. Strong problem-solving, critical thinking, and time management skills. 

Pastry Commis Chef with over 1.5 years of experience in 5-star hotel kitchen and 7+ years in fondant cake design. Artistically trained with 17 years in themed painting
Skilled in modern patisserie and health-conscious baking with client focused approach. Proven ability to work both independently and collaboratively in fast-paced environments, with strong attention to detail and the capacity to perform under pressure. Seeking a part-time cake decorator to leverage creativity and precision in producing high-quality, sugar-free, and keto-friendly products.

Registered Nurse with 22 years’ experience across diverse clinical settings. Skilled in patient assessment, medication administration, care planning, and discharge coordination. Adaptable, team-focused, and effective in high-pressure environments, with a strong commitment to patient-centred care.

Experienced professional with focus on safe and timely transport of goods. Proven track record of maintaining schedules and delivering excellent customer service. Skilled in route planning, vehicle maintenance, and compliance with safety regulations. Reliable and dedicated individual with keen interest in logistics, bringing strong organisational skills and commitment to safety. Demonstrates proficiency in route planning and customer service, ensuring timely and accurate deliveries. Ready to contribute positively to company operations and client satisfaction in DRIVING role.

Professional with extensive experience in performance monitoring, risk assessment, and customer service. Proven skills in cash handling, customer relations, and training development. Expertise in communication with vulnerable populations, health and safety compliance, and care planning. Strong background in record-keeping, project accounting, and financial management, committed to delivering high-quality care and seeking continuous professional growth.

 Motivated professional with expertise in account management, customer retention strategies, and client relationship management. Demonstrates strong time management, communication skills, and proficiency in Microsoft Office, Salesforce, Lotus Notes, and BI. Adept at technical and diagnostic support, root cause analysis, problem solving, and safety procedure compliance. Skilled in data management, stock control, and delivering compelling presentations. 

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