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Strategic and results-driven global travel leader with over 15 years of experience in corporate travel programme management, strategic planning, and team leadership within a TMC environment. Currently responsible for leading Reed & Mackay's Global Client Success team, overseeing the retention and growth of top-tier global clients. Known for building lasting client relationships, aligning travel strategies to commercial goals, and mentoring high-performing teams.

Sales professional with focus on retention and customer satisfaction. Drive revenue growth by building strong client relationships and implementing tailored retention strategies. Excel in identifying customer needs and delivering solutions that foster loyalty and long-term engagement.

Enthusiastic individual with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.

Accomplished financial services professional with over a decade of experience in global operations, specialising in reconciliation, risk management, and vendor oversight. Proven track record of leading cross-regional teams, streamlining reconciliation processes, and driving control enhancements across Global team. Recognised for strategic leadership, analytical precision, and stakeholder collaboration in high-pressure environments. Seeking to leverage global reconciliation expertise in an Assistant Vice President role to deliver risk-conscious, process-efficient outcomes.

Creative w/Legal Experience

As a trained actor (3years) with over 4 years of extensive managerial and administrative experience, I would be adept at supporting the team at 'Five Poets'.

Due to this experience, I am confident in forming people-relations, I am passionate about the role of the Arts in society and adept at a multitude of tech resources from spreadsheets to Adobe.
My journey into the arts was long and unconventional which makes me both professionally resilient, committed and self-motivated. This is evidenced by my award of the Sarah Evans Prize for Perseverance.

This is simply a glimpse of my capabilities and achievements. I hope to hear from you soon so I am able to apply myself to the Production & Operations Assistant role at Five Poets.

Yours Sincerely,
Karen Kisakye


Hardworking Project Manager brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities.

Intelligent and enthusiastic with a great sense of humour and excellent communication skills. Good at creating rapport and maintaining customer relations, listening attentively and providing expert advice. Highly driven and motivated to work alone and just as happy in a team. Sales is a demanding and challenging line of work providing job satisfaction and unforgettable customer experience.
Talented sales professional with extensive experience in motor industry. Generated leads and exceeded new business targets through outstanding networking and relationship building. Negotiated persuasively to achieve profitable, high-volume sales.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Hard-working with strong organizational skills. Achieves company goals through exceptional planning and prioritization.
Enthusiastic . Secures team success through hard work, attention to detail and excellent organisation. Shares knowledge to achieve results.

Accomplished professional with expertise in customer relationship management systems and budgeting and financial planning. Demonstrates proficiency in Microsoft Office Suite, particularly MS Excel, alongside strong communication skills and finance management capabilities. Adept at utilising accounting software for financial reporting and understanding HR policies and IT infrastructure. Proven track record in process improvement initiatives and project management software use, with a focus on enhancing organisational efficiency. Career goals include leveraging critical-thinking skills to drive strategic financial decisions within a dynamic environment.

A dedicated professional with a strong foundation in careers guidance, including familiarity with the Gatsby Benchmarks and local labour market information. Demonstrates exceptional time management skills and the ability to build strong relationships, facilitating effective networking. Possesses a comprehensive understanding of education systems and a willingness to learn new skills, ensuring adaptability in dynamic environments. Committed to leveraging expertise to support educational and career development initiatives.

Working within the NHS has given me many skills and allowed me to develop my compassionate and hard working attitude. I am ready for my next challenge and wanting to develop my skills even further while continuing to deliver high-quality service and consistent results.

Adept in enhancing a secure working environment to client's premises and maintaining order. I am well versed in creating a good rapport with clients to uphold trust and enhance security.
Previously employed in a food factory production line working efficiently and ensuring workplace safety following Health And Safety Protocols. I leveraged my machine maintenance skills and adaptability to significantly improve operations at Hain Celestial- Histon, Sweet Spreads Factory, Cambridge. My reliability and proactive approach to machine operation and maintenance led to a marked increase in production quality, demonstrating my commitment to excellence and ability to meet employer needs.

Energetic and adaptable professional fluent in English and Polish, with strong experience in team leadership, painting, sales, and customer service. Skilled in communication, problem-solving, and working under pressure. Motivated to deliver results and continuously grow within dynamic environments.

I am an accomplished professional with significant knowledge of Highways Development Management and Transport Planning. Through my previous role at Worcestershire County Council I have extensive knowledge of the strategic allocations at Worcestershire Parkway and Throckmorton.

This role is an exciting opportunity to realise the significant opportunities these sites will play delivering sustainable development within Worcestershire and will set the bar for future development proposals with active travel and passenger transport opportunities at the heart of the developments providing sustainable transport opportunities for all.

I am skilled in diplomatic, but firm, communication with developers and agents to ensure the right outcomes for the authority and ensuring the sites deliver the required infrastructure at the appropriate time.

I have significant experience attending planning committee being able to respond to questions and concerns raised by Members.

Since joining Gloucestershire County Council I have been working closely with Cheltenham Borough and Tewkesbury Borough Councils to secure planning permission for their strategic sites at West Cheltenham. In May 2025 planning permission for 4,115 dwellings at Elms Park was approved. In excess of £20m s106 contributions were negotiated and secured.

I appreciate I do not have the required educational qualification for this role but I would hope my significant and relevant experience would be sufficient for me to be considered for interview.

I would also note my current salary is £63,600 which is above the ceiling of the posted salary.


Dynamic professional with extensive experience in logistics and retail management, notably as an Area Manager at Whites Car Park Solutions Ltd. Proven track record in enhancing customer satisfaction through exceptional service and attention to detail. Skilled in project management and safety compliance, driving operational efficiency and team performance.

A reliable and enthusiastic graduate in Travel and Tourism Management, specialising in Air Travel, with nearly 4 years of retail experience and a Second Class Honours degree. Committed to providing exceptional customer service through clear communication and a proactive, solution-orientated approach, consistently ensuring tasks are completed with accuracy and efficiency. With a strong background in client relations, administrative coordination, and cross-department communication, I have gained valuable insights from both academic and hands-on industry experience. Now eager to transition into a Sales Progressor role in real estate, I am excited to apply my transferable skills in negotiation, attention to detail, and relationship management to drive sales progression and contribute to a high-performing team.

Efficient and performance-driven Operations Analyst with hands-on experience in complaint resolution, operational reviews, and workflow optimisation. Skilled in managing back-office procedures, stakeholder communications, and cross-team reporting within financial and service-based environments. Adept at streamlining processes and identifying gaps through root cause analysis. Seeking an opportunity to support operational excellence and regulatory alignment in a forward-thinking organisation.

Compassionate and self-directed Registered Nurse with a strong background in elderly care, end-of-life support, and community-based services. Experienced in delivering person-centred care within residential homes, hospitals, and clinical environments. Adept at promoting independence, preserving dignity, and building trusted relationships through consistent, high-quality care. Fluent in English and Chinese, with a valid UK driving licence, right to work without sponsorship under the BNO visa until 12/02/2030, and immediate availability for flexible home care roles in Wokingham and surrounding areas.

Experienced Technical Leader with expertise in system design, data integration, and performance optimization. Skilled in developing scalable systems and leveraging large-scale data with ML/AI models. Proven leadership in managing engineering teams, driving innovation, and delivering impactful results. Deep knowledge in online advertising, with a track record of creating effective ad-serving solutions.

Dynamic and results-driven professional with extensive experience at Wahaca, excelling in customer service and team leadership. Proven ability to enhance customer satisfaction through effective communication and conflict resolution. Skilled in inventory management and fostering a collaborative team environment, consistently achieving operational efficiency in high-pressure settings.

Postgraduate in Product Design with a strong foundation in analytical thinking, project coordination, and cross functional communication. Proven ability to deliver practical, outcome driven solutions in fast paced environments. Known for blending creativity with structured problem solving to support operational efficiency, enhance user experience, and drive measurable improvements across varied roles

 Results-driven professional with expertise in resource planning, customer service management, and KPI monitoring. Demonstrates a strong ability to optimise service delivery through strategic planning, process improvement, and workflow optimisation. Adept at cross-functional collaboration and stakeholder engagement to ensure compliance and quality assurance across projects. Skilled in performance management, risk management, and reporting analytics to drive operational excellence. Committed to leveraging training and development initiatives to enhance workforce capabilities while maintaining a focus on time management and scheduling coordination. 

Creative business professional with over twenty years in customer service and administrative experience. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

U.K. Citizen/U.K. Right-to-Work: I do not require sponsorship

I am a dedicated individual with exceptional attention to detail and adaptability when facing new challenges. I demonstrate compassion and confidence in all interactions, ensuring comfort and understanding—particularly for individuals requiring disability care. I am skilled in patient safeguarding and equipped with excellent written and verbal communication abilities, as well as being committed to contributing effectively to organisational goals, all while fostering inclusive environments.

Experienced and dependable operations manager with over 10 years of proven leadership in high-pressure customer-facing environments. Skilled in staff supervision, inventory control, cash handling, and safety compliance. Now seeking to transition into the railway industry in a customer service, platform, or admin role where strong communication, punctuality, and attention to detail are essential. Fully flexible for shift work, including early mornings and weekends.

 Dedicated professional with exceptional communication skills and expertise in customer interface, providing empathetic support and safeguarding vulnerable residents. Demonstrates strong verbal communication and team liaison abilities, ensuring effective residential care support. A quick learner committed to enhancing resident support through self-motivation and continuous skill development. 

Knowledgeable about manufacturing processes and team leadership. Strong background in problem-solving, communication, and time management. Ready to use and develop skills in team coordination, process optimisation, and quality control in [Desired Position] role.

A knowledgeable, highly skilled professional with over 25 year's experience in Pensions, Payroll and Benefits. Consistently delivers on complex projects, principally implementation of payrolls and benefits, whilst achieving strict weekly deadlines. Ability to quickly learn new skills and systems, whilst empowering others. Develops successful working relationships, through honesty and trust. Guarantees excellent teamwork to result in a smooth, compliant and efficient operation


Accomplished professional with extensive expertise in operational efficiency and team leadership. Demonstrates exceptional skills in motivational leadership, critical-thinking, and strategic planning. Proficient in budgeting and forecasting, compliance monitoring, and financial reporting. Adept at staff management, employee training, and crisis handling to ensure optimal performance and adherence to health and safety regulations. Committed to process improvement and quality assurance through effective problem analysis and risk assessment. Career goals include leveraging technical proficiency and knowledge of ERP systems to drive organisational success.


Resourceful Agent with knack for building and maintaining client relationships, driving client satisfaction and retention. Known for resolving complex issues quickly and enhancing customer loyalty. Delivered high-impact results through strategic problem-solving and proactive communication.

Reliable and driven individual with background in logistics, Telecommunications and IT. Holding a degree in Information Systems I further argumented my qualification with a certification in telecomms. I am a result driven telecomms engineer, with key skills in fibre optic and fibre splicing. Practical experienced with Cat5e and Cat6 cables, with an ability to troubleshoot and solve technical issues. Comfortable with the use of power tools and able to adjust and adabt to any work situation or any weather condition. My objective is to make a meaningful contribution to the railway industry by intergrating my academic foundation with hands on technical proficiency, all the while remaining agile and responsive to the sector's dynamic requirements.

Dynamic and self-motivated professional with a strong foundation in telecommunications and customer relations management. Demonstrates exceptional skills in Microsoft Excel, team leadership, and conflict resolution, ensuring effective communication and powerful negotiation. Known for maintaining a professional work attitude, good timekeeping, and the ability to remain calm under stress. Possesses a retentive memory and excels in delivering outstanding customer service as a restaurant server. Committed to leveraging these skills towards achieving excellence in future career endeavours.
Positive and proactive problem-solver with strong communication and interpersonal skills, adept in handling customer inquiries and resolving issues. Demonstrates excellent ability to listen and empathize, ensuring customer satisfaction and retention. Committed to making meaningful difference in [Desired Position] role.

Results-driven Service Delivery Consultant with extensive experience in project management, stakeholder communications, application administration, compliance & QA, and Continuous Improvement. Leading cross-functional teams across local and global operations, brings a dedicated and results-driven approach to service delivery, project management, business process analysis, and support roles. Eager to contribute expertise to esteemed team, passion for optimizing processes and enhancing customer satisfaction aligns perfectly with organization's goals. Excited about opportunity to leverage skills to drive impactful solutions and support mission of excellence in service delivery.

Energetic graduate well-versed with strong communication and organisation skills. Committed to seek solutions to production problems and apply extensive analytical knowledge to the findings. Adept at multi-tasking, leading group discussions and invorment projects.
Production supervisor with a solid understanding of safety requirements and mentoring employees. Dedicated team player, proactive and hands-on, ensuring task completion. Committed to manage large teams and provide fast and personalised detailed feedback.
Dedicated Line leader highly efficient undertaking various administrative and programme management tasks. Ability to manage complex data with excellent organisation. Motivated to achieve outstanding success through prompt communication and a helpful approach.
Motivated Line leader, expert. with 15 years of experience in food manufacture management role, recognised for assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.

Experienced Senior IT Project Manager and Product Manager, PMP Certified with over 23 years of expertise in managing complex technical IT projects and products, including 15 years focused on full Project Management and Software Development Lifecycles. Demonstrated ability to lead cross-functional teams, drive product vision and strategy, and ensure successful delivery within scope, budget, and time constraints. Holds a Master of Science in Data Science and Artificial Intelligence from Bournemouth University, with a deep understanding of data processing, analytics, and AI-based solutions. Adept at maximizing efficiency, profitability, and stakeholder satisfaction in dynamic, fast-paced environments.

Experienced HR professional focused on delivering strategic human resources solutions and fostering positive workplace environments. Specialises in employee relations, recruitment, and performance management to drive organisational success. Utilises strong communication and problem-solving skills to support and enhance team dynamics.

 Warehouse expert with a solid background in barcode scanning and equipment management. Achieved high levels of order fulfillment through efficient picking, packing, and dispatching processes. Committed to maintaining health and safety standards while managing time effectively. Aims to leverage skills in organization and communication to improve warehouse operations. 

Skilled administrative professional with strong experience in office management, customer service and database management. Demonstrates comprehensive knowledge in maintaining relevant regulations to ensure accurate and compliant records. Creative problem-solver keeps office running smoothly. Consistently recognised for delivering top-notch administrative support and fostering collaborative work environment.

A dedicated professional with a strong focus on critical feedback giving and decision-making support, adept at adapting learning styles to meet diverse needs. Demonstrates exceptional empathy and understanding, coupled with effective time management and a thorough knowledge of GDPR compliance. Skilled in building trust through proactive mentoring and resilience coaching, with familiarity in e-learning platforms enhancing digital literacy. Expertise in goal-setting strategies, social, emotional, and mental health needs support plan development, reflective practice, empathetic listening, crisis intervention, and wellbeing mentoring. Committed to emotionally intelligent communication to foster positive outcomes in all interactions.
Experienced professional with focus on mentoring, fostering growth and development in individuals. Capable of creating supportive environments, leveraging strong communication and interpersonal skills to guide and inspire mentees. Committed to implementing tailored strategies to help others achieve their full potential.

 Experienced individual with a strong desire to achieve and surpass the outcomes that are needed. When it comes to achieving goals for both my personal and professional life, I operate well both independently and in a team setting. Proven abilities in examining requirements and plans to create proposals. Motivated to provide precise estimates by clearly understanding project objectives, defining scopes, determining schedules and taking on client feedback and revising estimate information to suit customer preferences with a strengthened understanding of the site aspect of projects due to previous roles. 

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