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Experienced Service Desk Analyst with 8+ years specializing in incident management and technical support. Proficient in ServiceNow, JIRA, and ITIL best practices for resolving user issues within SLAs. Skilled in English, Spanish, and Portuguese technical communication. Expertise in 24/7 shift rotations and on-call support for critical systems like Windows OS, Active Directory, and SAP. Strong IT support background with efficient troubleshooting and high standards. Emphasizes teamwork, adaptability, and exceptional customer service for reliable user support.

 Experienced professional with a strong background in face-to-face and telephone sales, offering expert advice and recommendations. Demonstrates proficiency in IFA technology onboarding and key account management, alongside platform operational guidance and servicing processes. Skilled in report writing, analytical thinking, and commercial liability underwriting. Adept at platform technology support and servicing, business-to-business commerce, and chairing online board-level meetings. Proficient in MS Office applications including Excel, Teams, PowerPoint, Word, and Outlook. Committed to leveraging these skills to drive business success and enhance operational efficiency. 

I would happily say that I am an outgoing, bubbly individual with drive and passion in everything I do. I am incredibly creative with expertise in video editing techniques and have a broad knowledge in the social media world which I enjoy in my spare time. Along side my many hobbies I have chosen to widen my achievements by pushing myself to do fitness events and vocal talent shows which have helped me to gain confidence and fulfilment in my personal life. I have a proven track record of delivering brilliant customer service which I demonstrate on a daily basis with strong team leadership, problem-solving abilities, and effective communication skills not only in my work place but also in how I live my life. Lastly I am extremely hard working, trust worthy and always up for a challenge.

Accomplished professional with expertise in strategic sourcing and supply chain optimisation, leveraging advanced skills in ERP systems, forecasting, and vendor management to drive cost analysis and inventory control. Demonstrated proficiency in demand forecasting, waste reduction, SKU management, and replenishment planning. Adept at utilising Excel, Power BI, and basic knowledge of Tableau and SQL to enhance data-driven decision-making. Strong background in cross-functional collaboration, training, problem-solving, negotiation, and relationship management. Committed to continuous improvement and efficiency enhancement within supply chain operations.

Empathetic and approachable individual with more than 8 years working directly for HNW families. Experienced in estate management with a strong focus on working as a team. Demonstrates expertise in staff recruitment and training, relationship building, and resource allocation. Skilled in administrative support, stock control, repairs and maintenance, as well as spa and pool maintenance. Committed to maintaining high housekeeping standards and efficient facilities management.


Audit Manager with over 9 years of experience in external audit across BDO, KPMG, and Deloitte. Responsible for leading end-to-end audit engagements, including issue identification, project management, and day-to-day client coordination. Regularly involved in discussions with engagement partners to resolve complex accounting matters and ensure accurate financial statement presentation in accordance with applicable reporting frameworks.

Specialized in revenue recognition under IFRS 15 and ASC 606, with experience in analyzing complex contracts, evaluating performance obligations, and ensuring standard compliance. Managed large-scale audits involving coordination with client functions across finance, operations, and legal teams.

Professionista affidabile, determinato e con una spiccata iniziativa personale, attualmente alla ricerca di un'opportunità in qualsiasi settore lavorativo.

Ottime capacità comunicative e di gestione delle situazioni conflittuali, maturate attraverso esperienza diretta e contatto con il pubblico.

Buona forma fisica e di statura alta (1.93m) con predisposizione a lavori dinamici. Persona empatica e orientata al cliente, con competenze solide nella risoluzione dei problemi e nella gestione delle richieste.

Eccellente capacità di ascolto attivo, comunicazione chiara e supporto efficace al cliente anche in lingua inglese. Pronto a contribuire positivamente alla soddisfazione del cliente e alla reputazione aziendale.

PERSONAL STATEMENT
A Hospitality Specialist with over 4 years of experience in Hotel Management, detailed orientated experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner.
Experienced events professional specialising in creating memorable and seamless events. Deliver impactful experiences through strategic planning, innovative thinking, and strong communication skills. Skilled in managing logistics, vendor relations, and budget oversight to ensure successful event execution.

I am an experienced hotel manager with 10 years in the hospitality industry and a proven track record of delivering excellent customer service while overseeing all operations. I am a versatile professional with strengths in problem-solving, communication, and team building, complemented by strong leadership and public relations skills. I maintain exceptional calm under pressure and possess proficiency in inventory management, ensuring operational efficiency. I am committed to fostering collaborative environments and driving organizational success through strategic initiatives.

British Army Veteran of 13 years serving as a Commando trained REME Sergeant with extensive experience in Engineering and Management across a broad variety of equipment including medical and dental, electro- mechanical circuits, radar, hydraulics, robotics, tracked vehicles and field generators. Serving in Afghanistan, as well as deploying to Canada and Jordan during my career, has given me the ability to operate at an exceptional standard under high pressure in some of the most extreme environments.

Dedicated professional with a strong foundation in customer service excellence and technical communication. Demonstrates exceptional decision making, proactive approach, and performance coaching skills. Adept at critical-thinking, relationship-building, and creative thinking to drive positive outcomes. Proven ability in stress management, safety protocols, and time-management. Expertise in conflict resolution, attention to detail, team leadership, health and safety compliance, team motivation, and task prioritisation. Committed to fostering a positive attitude within teams while ensuring adherence to safety standards.

Experienced in order picking and processing, with a strong background in loading and unloading lorries, inventory management, and database management. Skilled in operating pallet jacks, route planning, and using mobile delivery apps. Demonstrates resilience in physical work and expertise in freight handling. Proficient in commercial driving, navigation system operation, and adhering to traffic rules and regulations. Committed to maintaining accurate logbooks and effective time management. Career goal: To leverage extensive skills in logistics to enhance operational efficiency within a dynamic organisation.
Skilled Forklift Driver adept at working efficiently in fast-paced, demanding environments. Strong team player and effective problem-solver. Offering top communication and conflict resolution skills developed over 2 years in warehouse environments.
Experienced retail professional focused on maintaining organised and well-stocked shelves. Ensures timely replenishment and creates visually appealing displays, enhancing customer satisfaction. Utilises strong organisational skills and attention to detail to streamline inventory processes and improve operational efficiency.

 Patient-oriented State Registered Nurse with background in home health and long-term care seeking to leverage expertise to take next career step with respected organisation. Highly skilled in delivering direct patient care, actualising individualised treatment plans and helping patients meet recovery goals. Demonstrated success in improving patient satisfaction and administrative workflows.  Accomplished Registered Staff Nurse with years of experience. Handles high caseloads without sacrificing quality of care. Able to operate in high-pressure environments to best meet patient needs.  Knowledgeable about patient care with focus on compassion and communication. Strong background in teamwork, problem-solving, and adaptability. Ready to use and develop clinical skills, empathy, and organisational abilities in Nurse role.  I am a Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.  I am a Focused Nurse with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts at once. Dedicated to improving company sales goals and meeting business objectives. 

 Results-driven professional with extensive experience in integrating technology and design for successful architectural projects. Expertise in producing detailed drawings and 3D models, utilizing Building Information Modeling (BIM) tools to enhance project coordination and efficiency. Skilled in stakeholder engagement, site inspections, and regulatory compliance, with proficiency in CAD, Revit, and other industry-standard software. Proven ability to collaborate with cross-functional teams to meet project objectives and exceed client expectations. 

Video production leader with extensive experience at Depiqd Limited, specializing in content creation and brand strategy. Proven expertise in aerial imaging and storytelling, effectively managing complex projects and fostering collaboration. Creative direction and strategic decision-making have consistently improved client engagement and retention.

As a dedicated and enthusiastic student, I bring strong communication skills, reliability, and a positive attitude to every task I undertake. My experience volunteering at university events has equipped me with the ability to provide excellent customer service, manage crowds effectively, and remain calm in fast-paced environments. I take pride in being punctual, respectful, and a quick learner, and I am eager to contribute to a team-oriented setting, where creating a welcoming and enjoyable experience for customers is essential.

Highly organised and dedicated individual with skills in both managing and training people in a high pressure enviornment through 5-year role as a shift manager. Appreciation for differences in learning and experience in adapting communication style through 2,000+ hours in a clinical setting working with a diverse range of people, including vulnerable service users.

Enthusiastic and customer-focused hospitality professional with over three years of barista and front-of-house experience in high-end, fast-paced café environments. Known for delivering warm, professional service and maintaining high standards in food safety and cleanliness. Confident managing solo shifts, handling payments, and working as part of a collaborative team. Passionate about locally sourced produce, sustainability, and offering memorable guest experiences. Eager to contribute to Rathfinny’s world-class wine tourism experience and uphold its values of quality, care, and environmental responsibility.

Executive Headteacher with significant expertise in educational leadership and civil service, instrumental in national initiatives during COVID-19 and Afghan Resettlement. Experienced foster carer in North Devon, specializing in sibling group care and professional development in nurturing and therapeutic parenting. Utilizes personal adoption experience to support children in care through life story work and transition planning. Actively mentors new foster carers and collaborates with multidisciplinary teams to achieve positive outcomes for children and families.

Practised Teaching Assistant with good time management, conflict resolution and relationship-building abilities. Focused on maintaining positive learning environment to promote student growth and development. Experienced aiding pupil development and results through dedicated support.
Dedicated and reliable Teaching Assistant with a background in assisting teaching staff with lesson plan development, class preparation and student mentoring. Demonstrates compassionate, considered individual tutoring, specialising in special educational needs students. Successfully collaborates with teachers to develop class schedules and work shifts.
Hardworking and proactive individual, dedicated to providing exceptional learning experiences for students. Experienced in performing class administrative activities accurately and preparing engaging learning materials and lesson plans. Friendly and open communicator with excellent time management skills.

  Always aim to be kind and respectful and speak to people with respect and with a nice manner  

Experienced School leader offering over 15 years of education leadership experience in a variety of settings. Driven and dedicated, demonstrating strong leadership and organisational skills, along with proven ability to lead and manage teams and foster a positive learning environment. Possesses good communication and problem-solving abilities, ensuring smooth operation of daily school activities while supporting student and staff development. Committed to making meaningful impact in any educational role.

A driven "Shoe Person" with many years of Experience in the Footwear Industry .Energetic professional with strong foundation in sales and business development, complemented by exceptional communication and negotiation skills. Demonstrated success in building client relationships and driving revenue growth. Committed to delivering impactful sales strategies and fostering team collaboration for significant business advancement.
Proven track record in leadership and client relationship management. Possesses ability to analyse market trends to identify new business opportunities. Eager to contribute to business growth and customer satisfaction in any role.

Dedicated care professional with expertise in meal preparation, compassionate care, and medication administration. Skilled in health monitoring and housekeeping, ensuring a clean and safe environment for clients. Proficient in developing personalised care plans and observing behaviour to provide attentive support tailored to individual needs. Committed to enhancing the quality of life for those in need through sensitivity to individual requirements and proactive care strategies.
Driven and resourceful professional with knack for strategic planning and team leadership. Demonstrated proficiency in project management and problem-solving, fostering smooth operational workflows. Excited to bring collaborative and result-oriented approach to managerial role.
Offering strong leadership and problem-solving skills with background in team management and project coordination. Knowledgeable about streamlining processes, improving operational efficiency, and fostering positive team environments. Ready to use and develop skills in strategic planning, communication, and resource management in my role.

A highly motivated person with communication skills and a passion for continuous learning. Proficient in Microsoft Office and Google Workspace, including Docs, Sheets, and Canva, with a proven ability to collaborate effectively within teams. Committed to leveraging these skills to contribute to organisational success and pursue opportunities for growth in a dynamic environment.

Skilled procurement professional with proven success in developing procurement plans that maximise cost effectiveness and increase purchasing power. Experienced in advising and guiding management teams to support decision-making.
Dependable and diligent professional with experience analysing and developing procurement plans and strategies. Proactively seeks cost-effective solutions to business requirements.

Hard working and enthusiastic with a strong focus on customer satisfaction and exceptional interpersonal skills. Demonstrates punctuality, reliability, and a customer service orientation, ensuring high-quality interactions and outcomes. Proficient in Microsoft Office, with a commitment to delivering efficient and effective solutions in all tasks undertaken.



Motivated professional demonstrating strong interpersonal skills and initiative. Adapts to changing demands through effective communication and collaboration. Eager to contribute positively to team goals and enhance operational efficiency.

A registered nursing associate with extensive experience of working within a patient centered, clinically based service. With a background in health promotion and experience of working with individuals to improve health, lifestyle and disease prevention.
I have a high academic attainment in health and exercise related courses and an in depth knowledge of anatomy and physiology. Along with a proven ability to work within all local and national standards and guidelines.

Skilled tradesman with knack for crafting high-quality woodwork and no Stanger to tackling other trades. Known for completing projects on time and improving client satisfaction through attention to detail and innovative solutions. Consistently praised for team success and maintaining safe, organised work environment. clam headed with the ability to pass on knowledge to others, guided 5 apprentices through there time in the past 18 year.

 Experienced transport professional with a strong focus on customer service and safety. Demonstrates expertise in stress handling, transport regulations, and safe driving practices, ensuring secure vehicle and passenger operations. Skilled in journey and route planning, vehicle maintenance, and inventory checks, contributing to efficient transport solutions. Committed to enhancing transport safety understanding and achieving comprehensive proofs of delivery while maintaining high standards of vehicle exterior cleaning. Career goals include advancing in the field of transport management to optimise people transport services. 

 Accomplished dance educator with expertise in street dance, commercial jazz, and contemporary dance. Demonstrates proficiency in choreography and performance techniques, alongside adept student assessment skills. Utilises adaptable teaching methods to motivate and engage students while ensuring effective classroom management. Skilled in performance coordination and audition preparation strategies, with a strong foundation in dance theory application. Committed to fostering a dynamic learning environment that inspires creativity and excellence in aspiring dancers. 

Highly motivated and adaptable individual with a strong educational background in computer science and a passion for continuous learning. Proficient in problem-solving, software development, and analytical thinking, with experience in programming, cybersecurity, and data-driven decision-making. Recognized for consistent academic performance, demonstrating initiative, punctuality, and a commitment to delivering high-quality work. Strong communication and teamwork skills, developed through collaborative software development projects, ensuring effective contribution to dynamic work environments. A proactive learner with an eagerness to apply technical expertise while developing valuable professional skills.

Dynamic professional with expertise in managing and developing cross-functional agile digital teams. Demonstrates strong product experience across multiple organisations, effectively bridging the gap between technical and non-technical stakeholders through excellent communication skills. Possesses strong analytical and problem-solving abilities, contributing to successful project outcomes. Committed to leveraging skills in a challenging role that fosters innovation and growth.


Versatile professional with expertise in administrative functions and organizational efficiency. Skilled in schedule management and effective communication coordination. Committed to optimizing processes and boosting productivity in diverse administrative environments.

 Senior GIS Analyst with over 18 years of experience designing and managing GIS data, leading spatial data initiatives, and delivering actionable geospatial insights. Skilled in team leadership, project management, and aligning GIS strategy with organizational goals. Proven ability to lead cross-functional teams, oversee multi-phase projects, and drive operational efficiencies through spatial solutions. 

 Enthusiastic, supportive, highly motivated, dedicated and accomplished professional with extensive expertise in the arts and international education sector, specialising in IB Visual Arts Curriculum and fine arts training. Demonstrates exceptional leadership, creative strategic planning, and communication skills, fostering team building and collaboration. Proficient in ALN and EAL support, public relations, social media marketing, and programme development, with a strong focus on creative event management, experiential arts experiences and art exhibition curation. Multilingual capabilities in English and French enhance global engagement. Adept at problem-solving and resourcefulness, with a proven track record in portfolio review for universities and art schools with scholarships for student achieving entry to top colleges around the world. Good results achieved in IB examination. Committed to nurturing artistic talent through workshops facilitation, students' progress assessment, and feedback delivery. 

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