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Encouraging manager and analytical problem-solver with talents for
team building, leading and motivating, as well as excellent customer
relations aptitude and relationship-building skills. Proficient in using
independent decision-making skills and sound judgment to positively
impact company success. Dedicated to applying training, monitoring and
morale-building abilities to enhance employee engagement and boost
performance.
Working on my personal development has been crucial over the years.
becoming a chartered manager was a major step in my career. I am constantly working to improve my skills. Being from a customer service based background I have developed strong people skills which I consider one of my strongest skills.

As an experienced member of the Senior Leadership Team in Education, I have honed my proficiency in both typing speed and accuracy, which greatly enhance my ability to efficiently manage administrative tasks. My strong communication skills ensure clear and effective interactions with colleagues, students, and stakeholders, while my time management abilities allow me to prioritize tasks adeptly and meet tight deadlines. I am meticulous in my attention to detail, which is vital for maintaining data accuracy and integrity. My capacity to research and collect data supports informed decision-making and strategic planning. I possess a solid understanding of basic software, which empowers me to utilize technology effectively in our educational environment. Above all, my self-motivation drives my continuous professional growth and commitment to excellence in all aspects of my role.

Detail-oriented professional with extensive expertise in warehouse operations, quality assurance, and assembly line processes. Proficient in product inspection, packaging machinery use, and order fulfilment, ensuring seamless workflow and adherence to high standards. Demonstrates strong skills in continuous improvement initiatives, team collaboration, and brand promotion through social media advertising. Adept at cash management and computer literacy, with a focus on enhancing operational efficiency and driving product promotions. Enthusiastic and outgoing team player committed to delivering exceptional results while supporting organisational growth.

Energetic and friendly recent graduate, keen to gain practical industry experience. Demonstrates excellent communication and active listening skills to quickly understand complex instructions and standards. Comfortable in fast-paced environments.

Dedicated professional with expertise in product quality inspections, welding, and machine controlling. Demonstrates strong capabilities in machine maintenance, ensuring optimal performance and safety standards. Committed to leveraging technical skills to enhance operational efficiency and contribute to organisational success.

An exceptionally motivated individual and a graduate of Computer Networks BSc, with over 6 years IT experience coupled with a Diploma in IT Practitioners (System Support), CompTIA A+ certification and a pending CCNA certification.

Dynamic and goal-oriented Mechanical Engineer with a master's degree in Mechanical Engineering from the University of South Wales and more than two years of hands-on experience in various industrial roles. Combining strong technical expertise with leadership capabilities, a well-prepared to contribute as a Team Leader in a fast-paced retail environment.

Reliable Maintenance Engineer with proactive approach to solving complex technical issues. Equipped with strong mechanical aptitude and problem-solving skills, combined with excellent teamwork and communication abilities. Committed to ensuring optimal equipment performance and contributing to operational efficiency.

High performing, ambitious Psychology postgraduate with extensive experience of working with children, young people and families in a range of professional capacities. Passionate about promoting learning, development and progression into positive destinations, while working to reduce barriers to participation. An established background of working in a variety of educational contexts, and having successfully demonstrated an adaptability of working with all age groups and a variety of service and client needs. A strong academic track record, and a firm grasp of leadership, effective team working skills, and creative problem solving. A diverse and well travelled background has served to strengthen interpersonal skills and gift an ability at being adaptable and resourceful. Passionate about work, diligent, reliable and firmly committed to CPD.

Dynamic professional with extensive experience across sectors including retail, hospitality, sales and business management. Skilled at relationship building and service delivery, with a strong passion for food and hospitality.



 I am a dedicated professional with a strong passion for leveraging innovative design to highlight the unique qualities of a business while incorporating current trends to effectively engage a broader audience. I possess a creative mindset and demonstrate enthusiasm for all aspects of my work. Dependable and punctual, I place great value on interpersonal relationships. Collaborative teamwork and kindness are fundamental principles that guide my professional conduct. I have a diverse set of skills that I believe can be beneficial to any role, and I am excited about the opportunity to grow and adapt within a business. 

University Student studying Maths with Finance BSc with strong analytical skills. Honed communication and people skills delivering good customer service and strong communication when working as a team. Working towards a 2:1 and seeking a more professional corporate job for placement year.

 Highly motivated and detail orientated professional currently working as cabin crew in the aviation industry. At 22 I have cultivated a strong passion for the travel and hospitality sector, blending my enthusiasm for delivering exceptional customer service with the ability to perform seamlessly in dynamic and high pressured environments. My role demands outstanding organisational skills, adapting, and a proactive approach to problem solving, all of which I excel at. Dedicated to ensuring safety and comfort and memorable experience for customers, I bring a customer focused mindset and a commitment to excellence to every task. 

I am a committed and compassionate CBT and EMDR therapist with experience providing evidence-based interventions for young people experiencing anxiety, depression, trauma, and stress-related difficulties. Also, in adapting treatment for neurodiverse and developmental needs. I am skilled in conducting high standard assessments, developing structured treatment plans, and delivering therapy suited to individual needs. I am passionate about facilitating recovery through building a strong therapeutic alliance, collaborative working, and use of goal orientated approaches. I am seeking an associate role where I can contribute my skills and experience, whilst maintaining flexibility in my practice.

  Supporting Statement   Since childhood, I have focused on developing performance skills in singing, dancing, and acting. My ambition has been to work for the Disney family.  This has culminated in the last three years, during which I studied for a degree in Musical Theatre at York St John University.  I have always had a deep love for performing, which has driven me to develop my skills through singing lessons, dance lessons and acting classes while participating in multiple shows, workshops, festivals and other performances.  I am a dedicated and passionate performer who is unwaveringly committed to honing my craft and pursuing a successful career in the entertainment industry.  Reflecting on my journey, I realise it has only just begun. Yet, my unwavering enthusiasm, dedication, and adaptability have shaped me into a promising talent. Whether in theatre, teaching, cruise ship entertainment, or the holiday industry entertainment team, I am ready to embrace the challenge and continue my growth.  I am excited to embrace any opportunities to reach my full potential.  My motivation and thirst for knowledge have driven me to complete my degree. Having ended this chapter, I understand that a successful career demands continuous growth. I am fully committed to furthering my performance studies, including singing lessons with my esteemed teacher, Kamilla Dunston. Over the next year, I plan to pursue a singing teacher diploma with her. Additionally, I am eager to enhance my dance skills, focusing on jazz, contemporary, and tap, all essential for a well-rounded musical theatre artist.  I am eagerly open to auditions, workshops, and any feedback that my esteemed teachers can offer. Any guidance and insights are invaluable to my growth as a performer.  By taking on the role of Entertainment Host for Disney Cruise Line, the experience would nurture my talent. This would be a pivotal step towards my professional development, enabling me to refine my skills and career development. 

Recently qualified EOOW and currently working for P&O Ferries as a 4th Engineer on the ROPAX vessel MV European Causeway, During my time with P&O I have worked on older vessels with CPP propulsion as well as a diesel electric new build with Azimuth propulsion. This has gave me good hands on experience with a broad range of knowledge and experience on industry systems. With a strong background in commercial fishing across various vessels, I have developed a disciplined work ethic, excellent teamwork abilities, and strong problem-solving skills. Highly motivated to expand my knowledge and hands-on experience, I am committed to continuous professional development to enhance my skills as a marine engineer.


Experienced professional with over 30 years in customer service, complemented by 10+ years in hospitality and retail. Demonstrates exceptional interpersonal skills, conflict resolution and a diplomatic approach to dispute handling. Proficient in cash/card/digital payment processing POS systems, stock management, hygiene standards upkeep and event planning, including workshops, weddings and hospitality events. Adept at adapting to changing conditions with a high level of resourcefulness and critical thinking. Dedicated to delivering quality results with attention to detail and lots of creative vision.
Outgoing, high energy, responsive and attentive worker, highly skilled in communication and rapport-building for pragmatic guest experiences.
Confident worker skilled in delivering polite, punctual service with a big smile. Enthusiastic team player aiding productive work environments, resilient to succeed in fast-paced, pressured roles. Proactive with positive, can-do attitude, punctual and polite for professional customer support. Demonstrates strong observational and organisational skills, ensuring seamless event execution and high customer satisfaction.
Skilled in appointment scheduling, basic accounting and venue layout. Knowledgeable in tattoo design trends, cultural faux pas, current piercing techniques as well as alcohol licensing regulations and event safety protocols. Willing to work outdoors in all conditions.


I have worked within the inspection area of engineering for 30 years. I am an accomplished CMM Programmer adept in Mitutoyo MCOSMOS and PC-DMIS, showcasing exceptional precision in metrology. Demonstrates strong leadership in training teams and enhancing quality standards, with a keen eye for geometric tolerancing. I'm able to balance my technical expertise with effective communication, ensuring project success and innovation in measurement techniques. I am capable of working as part of a team, as well as independently. Using a variety of instruments including: micrometers, shadowgraphs, tallysurf and keyence.

Compassionate and knowledgeable who is motivated to positively seek ways to enhance strategies and personal development. Proactive approach in creating a positive and heathy working environment. Highly organised and hardworking with strong attention to detail. Well-organised and resourceful with detail-oriented and conscientious approach.

Justyna’s coaching transformations draw upon her personal evolution, highlighting her unique insights and experiences that she brings to her clients.
Justyna is an executive coach with over 20 years of experience, including a decade as an international leader. Her background spans three countries and languages, where she has successfully transformed organizations. An accomplished entrepreneur, Justyna has built and sold two businesses: an accounting firm and a headhunting agency. Her insights, gained from navigating complex business environments, help senior leaders develop innovative thinking, seize new opportunities, and lead with integrity.


I am always looking to develop certain skills. I am always willing to take on challenging new roles harnessing interpersonal skills, collaboration and problem-solving. I am driven to deliver high-quality service and consistent results by ensuring I am punctual, hard-working and always maintaining a positive attitude and willing to learn new things.

Experienced and results-driven Customer Experience Manager with over 8 years of expertise in leading high-performing teams and driving strategic customer service initiatives. Over the past 15 months in my role as Customer Experience Manager, I have successfully developed and executed customer experience strategies that improved operational efficiency, increased customer satisfaction, and optimised team performance. With a proven track record of achieving KPIs, fostering a positive team culture, and spearheading initiatives that led to measurable improvements in both customer retention and employee satisfaction, I am skilled at implementing performance-focused strategies while maintaining a customer-centric approach.
Key achievements include driving a 25% boost in CSAT scores, improving NPS to 76, and reducing member churn through targeted engagement campaigns. Adept at building strong relationships with internal stakeholders and leading cross-functional collaborations to enhance service delivery and customer experience. Expert in training and development, performance management, and using data insights to continuously improve customer service operations. Committed to creating a positive, inclusive team environment that motivates and empowers individuals to perform at their best. I am now seeking a new opportunity to leverage my extensive experience and strategic expertise in a new role that allows me to contribute to the ongoing success of the organisation.

I want to be part of an esteemed organisation that nurtures my skills by providing opportunities that help widen my career horizons and enable mutual growth.

Qualified FinTech Chief Executive and shroud operator with extensive experience managing businesses across the Global South and China. Proven expertise in raising capital, solving complex company challenges, and scaling businesses from startup to $10M+ in revenue. Specialized in trade and payments, with a strong track record of building customer service-oriented companies. Over 8 years of leadership experience, overseeing operations for startups and corporations alike.

Passionate at handling customer
support and learning new product
to provide professional and
accurate information to customer,
consider a fast learner. Able to
work independently and in a team.

A motivated and detail-oriented student at the University of Reading with a strong passion for finance and investing. As an active investor, I am continuously expanding my knowledge of financial markets, analyzing trends, and making informed decisions. With 2.5 years of experience at Domino’s Pizza, including 1.5 years as a Shift Manager, I have developed leadership, problem-solving, and team management skills in a fast-paced, high-pressure environment. My ability to make strategic decisions, adapt quickly, and manage teams effectively has strengthened my analytical mindset—an essential skill for the finance industry. Eager to deepen my expertise and build a successful career in finance after graduation.

Accomplished industry leader with a proven track record in digital transformation and innovation. Demonstrates exceptional leadership and strategic thinking skills, with extensive expertise in control, governance, delivering scalability, efficiency management, and operational excellence. Driving organisational success through effective people, SLA & target delivery management

I have been a Fellow of the IBMS for 17 years and have 24 years experience working within diagnostic Cellular Pathology laboratories. My HCPC registration number is BS43556.
I enjoy all aspects of Histology bench work. I enjoy laboratory management, in particular strategic management and service improvement. Quality Management has been my long term interest and I believe its delivery to be as fundamentally important as operational delivery. I aim to enhance operational delivery and maintain equipment within the remit of UKAS standards to ensure optimal workflow and best attempt to maintain delivery of TATs. Service transformation is an area of interest, I have experience of cross-site working, service delivery and relocation of services.
My Quality interest has allowed me to venture away from Histology. I enjoyed the personal development of Pathology Quality manager role. Over seeing the delivery of Quality in areas where the technical work is unbeknown to myself, it required adaptability, allowing me to expand my communication skills. Relationship Building was paramount and allowed me to utilise the strengths within the team to deliver the QMS tasks for Blood Sciences.
I am continually interested with 15189:2022 compliance and all decisions have this in mind. Risk management and error management are a rewarding task utilised to induce positive change.
Optimisation of upstream processes and workflow to enhance the incorporation of digital pathology, and the opportunities digitisation brings, for example out sauced reporting are of interest.
I have been trained by UKNEQAS to assess Tissue Diagnostics and Specialist techniques EQA submissions, this insight I use to ensure departmental performance is good.
A career highlight has been the development of a commercial tissue softening reagent, publication details as follows: Orchard GE, Torres J, Sounthararajah P. Use of softening agents to improve the production of formalin fixed, paraffin-embedded sections of nail tissue: an assessment. Br. J. Biomed. Sci. 2008; 65: 68-70. Orchard GE, Torres J, Poirier A, et al. Investigation into a new softening agent for use on formalin-fixed paraffin wax embedded tissue. Br. J. Biomed. Sci. 2009; 66(2): 63-66.

An experienced Aircraft maintenance engineer with airframe and power plant licenses plus avionics systems, with an ambition on aviation management. Creative, innovative and capable of doing aviation related tasks especially in civil aviation, safety, security, maintenance and airline management. Possesses natural leadership qualities and is an effective relationship builder with both workers and external stakeholders. Able to work and achieve goals under time limits. Effective communicator and fluent in English and Swahili languages.

High-performing marketeer with 6+ years of brand and digital marketing experience across both client and agency sides. Executed multi-channel campaigns for the UK's leading price comparison brand. Key skills include analytical thinking, campaign and stakeholder management, media planning and presenting.

Ambitious and versatile professional with a strong background in performance, team building, and conflict resolution. Skilled in adapting to diverse roles and environments, I bring excellent communication, problem-solving, and leadership abilities to any team. Passionate about collaboration and creating meaningful connections, I thrive in dynamic settings that require creativity and adaptability.

SOCIAL, FASHION LOVER, PIONEERING, PROBLEM SOLVER. Customer experience professional with solid background in team leadership and customer service excellence. Recognized for boosting team performance and driving customer-centric initiatives. Reliable and adaptable, ensuring seamless collaboration and consistent results. Key skills include conflict resolution and strategic planning.

Knowledgeable about managing resources and team coordination. Strong skills in communication, problem-solving, and organisational abilities. Ready to use and develop leadership, time management, and strategic planning skills in any role.

Experienced professional with expertise in service level agreements, contractual negotiation, and high-value project management. Demonstrates a strong track record in financial reporting, health and safety compliance, and dispute resolution procedures. Skilled in contract management with a focus on delivering efficient solutions and maintaining operational excellence. Committed to leveraging expertise to drive successful outcomes in complex projects while ensuring adherence to industry standards and best practices.

 A dependable and motivated Sociology graduate with a strong interest in exploring social class and its impact on individuals and communities. Equipped with a solid foundation in sociological theories and research methodologies, I am eager to apply my knowledge to real-world challenges. With a history of communicative roles, I have developed excellent interpersonal, written, and verbal communication skills, enabling me to effectively convey complex ideas and engage diverse audiences. Passionate about developing research skills, I am keen to contribute to meaningful projects that address social inequalities and foster positive change. 

A highly skilled professional with expertise in CRM, and MRP systems, time management, and SEO. Demonstrates strong stress tolerance and proficiency in order processing and logistics coordination. Adept in digital photography and Adobe InDesign, with a solid foundation in administrative management. Committed to leveraging these skills to enhance organisational efficiency and drive success.

Dynamic professional with a robust skill set in education recruitment, leadership, and strategic planning. Demonstrates expertise in employee training, communication, and relationship building, complemented by strong client relations and business development capabilities. Adept at curriculum development and content creation, with a talent for storytelling and writing. Proven track record in sales, team building, and management, underpinned by creativity and innovation. Open to roles leveraging interpersonal skills, creativity and innovation.

With over 20 years experience as Head of Marketing and Board Director roles at National Agencies. A results-driven marketing professional with a proven track record in growth and retention strategies and implementation for B2C and B2B brands.
Self starter with expertise in supplements, healthcare, pharma, leisure and drinks sectors- VJJ Health, Protocol Collagen, Aptamil, Whitbread, Apple, Allied Domecq, The Gala Group.
Key Strengths:

  Growth Strategy: Proven ability to develop and execute comprehensive growth marketing strategies that align with business objectives.
  Budget Management: Expertise in managing multi-million-dollar marketing budgets to optimise ROI and drive growth.
  Team Leadership: Proven ability to build and motivate high-performing marketing teams.
  Cross-Industry Expertise: Extensive experience in B2C, B2B, brand launches, investor relations, and marketing for startups and go to market strategies, high-growth companies, and established brands.
  Results-Driven: Consistent track record of achieving measurable results to increase lead generation, improved conversion rates, and build brand awareness.

Proven Experience:

  Head of Marketing: Successfully developed and executed marketing strategies for startups, high-growth companies, and PLCs.
  Senior Board Member: Contributed to high-level decision-making and strategic planning.

Skills and Expertise:

  Marketing Strategy: Developed and implemented comprehensive B2C and B2B strategic plans.
  Campaign Management: Planning, executing, and measuring the effectiveness of campaigns.
  Budget Management: Allocating and managing budgets efficiently.
  Team Leadership: Building and motivating high-performing teams.
  Data Analysis: Using data to inform marketing decisions and measure campaign success.
  Cross-Functional Collaboration: Working effectively with sales, product development, and other departments.


Experienced finance leader with a proven ability to drive strategic change, transformation and process reengineering. Forward thinking, innovative and flexible. Comfortable collaborating with key stakeholders and executives, a strong team manager with advanced analytical skills and advanced technical ability. Over 20 years experience in various finance roles at State Street Bank.


  Results-orientated evaluation and learning professional with 20 years' experience supporting charities and foundations to develop effective evaluation and learning approaches.
  Expertise in codeveloping evaluation frameworks to embed organisational systems and cultures of evidence-informed improvement.
  Specific areas of evaluation expertise: place-based and systems change approaches, strengthening communities, tackling social inequalities, wellbeing, culture and heritage.


Detail orientated individual experienced in administrative procedures. Applies methodical, problem-solving approach to challenging tasks. Learns quickly and offers strong digital skills. Oversees day-to-day duties with strong planning and organization skills to delivers projects in timely manner. Highly adept in planning, coordinating and executing successful production strategies. Strong collaborator with senior stakeholders, effectively prioritizing activities, translating business requirements into solutions and achieving defined objectives.

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