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Compassionate, resourceful and trauma informed BACP registered therapist, with 8 years of experience delivering individual and group support to diverse clients facing a broad range of challenges, including 5 years of specialised experience in addictions counselling. Offering strong interpersonal and communication skills, combined with individual resourcefulness. Additional experience in working with young people and within the area of bereavement. Passionate about teaching mindfulness based tools to manage unhelpful thought patterns and challenging emotions. Committed to supporting clients to empower themselves in creating long lasting positive changes.

I am keen to learn motor mechanics as I have always had a passion for cars, motor racing and Formula one.
Go karting in a keen hobby of mine and I try to attend at least twice a month. I am very competitive on the track.
My Dad has been a vehicle technician for 30 years so I would like to follow in his footsteps in the motor industry.
This will be a perfect opportunity to learn a trade that I have an interest in.
I am excited to start driving lessons when I turn 17.

Seasoned Door Supervisor with background in managing entry points of establishments, ensuring safety and compliance. Skilled in conflict resolution, physical security protocols, and customer service. Successfully maintained secure environments in previous roles by effectively dealing with potential threats or unruly individuals. Possess strong communication skills needed for liaising between staff and patrons. Resourceful Door Supervisor known for high productivity and efficient task completion. Specialized skills include conflict resolution, crowd management, and surveillance techniques. Excel in communication, teamwork, and problem-solving to maintain safety and order in fast-paced environments.

A dedicated professional with a strong foundation in customer service, known for maintaining a calm demeanour under pressure and delivering exceptional call handling. Demonstrates confidence and professionalism in all interactions, ensuring a smart presentation at all times. Committed to leveraging these skills to enhance customer satisfaction and contribute to organisational success.

Accomplished professional with extensive expertise in customer service, sales, and hospitality. Demonstrates exceptional skills in delegation mastery, resilience building, and complaint resolution. Proficient in cash handling, order processing, and stock control, ensuring seamless operations and customer satisfaction. Adept at training and development, fostering a knowledgeable and efficient team. Committed to maintaining health and safety standards while overseeing booking systems and inventory data management.
Experienced team member bringing over two years of related experience. Motivated, conscientious worker confident using initiative and problem-solving skills to contribute to teams in diverse, customer-facing environments.

 Dynamic and results-driven professional specialising in complaints management with a consistent track record of surpassing performance targets and delivering exceptional quality.  Brings extensive experience in leading high-performing teams, managing complex workstreams and driving operational excellence.  Recognised for strong analytical and communication skills with a proven ability to identify root causes of complex issues and implement effective, high-quality solutions.  Demonstrates a deep understanding of regulatory compliance and complaint resolution, fostering a customer-centric culture aligned with best practices and industry standards. Adept at coaching and developing teams to deliver outstanding service and sustainable success.  Seeking a challenging opportunity that utilises extensive experience in complaints management, regulatory compliance, and customer advocacy, while offering scope for continued personal and professional growth. 

  Experienced delivery professional with expertise in manual handling, vehicle loading and unloading, and multi-drop deliveries. Possesses a comprehensive understanding of local routes and area knowledge, supported by a full UK driving licence. Proficient in route planning and utilising mobile delivery apps to enhance efficiency. Committed to optimising delivery operations and seeking opportunities to contribute to a dynamic logistics team.    Dependable Delivery Driver with knack for punctuality and customer satisfaction. Skilled in navigating routes swiftly and ensuring parcels reach destinations in pristine condition. Known for building positive relationships with clients and colleagues alike.  

Excellent experience in customer service and team-working environments. Positive and approachable with a strong work ethic and able to work well in busy environments.
Organised and independent worker who is able to learn new tasks quickly and effectively.

Dedicated professional with strong communication and interpersonal skills, adept at administering medication and care planning. Highly organised with a compassionate approach, ensuring effective use of medical software to enhance patient care. Committed to leveraging empathy and compassion in healthcare settings to improve patient outcomes.

Dedicated professional with expertise in table clearing and cleaning, multitasking efficiency, and adaptability during peak hours. Demonstrates a strong understanding of restaurant sanitation standards and cleaning protocols and procedures. Committed to delivering customer service excellence while maintaining a clean and organised environment.

Highly skilled professional with a strong background in analytical and problem-solving, communication, client engagement and service, as well as productivity and organisation. Demonstrates exceptional ability to analyse complex issues and develop effective solutions. Adept at fostering positive client relationships and ensuring high levels of satisfaction. Committed to enhancing organisational efficiency through strategic planning and meticulous attention to detail.

 Highly skilled professional with expertise in Microsoft Office, big change software, and administrative tasks. Demonstrates exceptional organisation skills, confident communication, and creative problem-solving abilities. Proven track record in customer service and training staff, with the ability to keep calm under pressure. Strong team player with excellent time-management skills, committed to delivering high-quality results. 

Experienced HR and payroll professional, newly qualified as an adult nurse with a strong background in administration, compliance, and student support. I’ve worked closely with teaching teams, external clients, and prospective students in both corporate and university settings. My recent roles at UCB have involved organising OSCE exam days, supporting admissions, and helping students navigate clearing — all while maintaining accuracy, confidentiality, and clear communication. Now seeking to bring this experience into the Apprenticeship Services Officer role.

Dedicated professional with expertise in financial transactions handling and customer service. Demonstrates strong skills in empathy, understanding, and proactive engagement, ensuring positive language and patience under pressure. A team player with a proven ability to manage complaints effectively while maintaining product expertise. Committed to enhancing customer satisfaction through multitasking capability and strategic problem-solving.

 An adaptable and service-driven professional with experience across customer service, sales, and office support. Known for building rapport quickly, resolving issues efficiently, and maintaining a high standard of professionalism in every interaction. Skilled in managing busy inboxes, handling data entry with accuracy, and communicating clearly across email and software platforms.  To any role, I bring excellent time management, a proactive mindset, and a genuine commitment to delivering great service—whether to clients, colleagues, or customers. 

Friendly and resourceful Customer Service Assistant with knack for resolving issues quickly and keeping customers happy. Always focused on creating positive experiences, leading to high customer satisfaction and repeat business. Known for clear communication and proactive approach in busy environments.

Experienced professional specializing in NHS performance and transformation, project coordination, and data analysis. Over 17 years in group fitness instruction, with additional expertise in nutrition and lifestyle coaching. Proven ability to facilitate workshops and drive results through strategic initiatives. Currently pursuing training in therapy to enhance skill set.

With extensive experience in customer-focused environments, my current role as Facilities Team Lead at Unite Students has enabled me to develop a robust skill set focused on delivering operational excellence across Leicester's portfolio.

I ensure all work is completed to the highest standards, while prioritising the health, safety, and security of residents. As a reliable, confident, and responsible leader, I am committed to achieving KPIs while maintaining high team morale and motivation. Since my appointment, SLA performance has improved from 54% to 96%, compliance has been retained at 100% throughout the year, and staff retention has also increased compared to previous years. This demonstrates my ability to lead high-performing teams.

Highly organised and driven, I am now ready to take the next step in my career. I am motivated to move into a senior management position that enables cross-departmental collaboration and knowledge sharing to drive strategic improvements and long-term growth.

Experienced and certified professional with expertise in plastering, hoist operation, and telescopic handling. Holds an MVQ Level 3 in Plastering, along with certifications including A17C: Telescopic Handler, A40A Slinger, and NVQ Level 2 in Slinging. Demonstrates a strong commitment to safety and precision in all tasks, ensuring high-quality results. Seeking opportunities to leverage technical skills and certifications within a dynamic construction or operational environment.

Professional Summary-
A highly motivated Area Sales Engineer.
Excited to bring talent and expertise in B2B sales to a growing company. Highly skilled in creating sales presentations to guide decision-making and using persuasive techniques to overcome objections. Accomplished in developing effective sales plans to achieve long-term account and business growth.
Presently looking to join a company that offers long term career prospects and to provide opportunities to broaden knowledge and ambition.

Results‑driven Contact Centre Senior Team Leader with high level management experience in both the service and contact centre industries. Developed leadership and management skills in fast-paced team environment, focused on driving team success. Proven track record in consistently delivering target and maintaining a high performing call floor. Well experienced in development of team leaders through performance management and targeted coaching.


Dedicated pharmacy professional with expertise in prescription processing, stock control, and inventory management. Demonstrates proficiency in customer service and patient support, ensuring confidentiality and compliance with NHS and GPhC standards. Skilled in over-the-counter medicine advice, team collaboration, and communication, utilising EPOS and pharmacy software such as RxWeb. Adept at pharmacological terminology use, GP liaison, medication disposal techniques, prescription decoding, and maintaining patient confidentiality. Committed to enhancing patient care through awareness of drug interactions and professional phone etiquette.
Experienced Pharmacy Dispenser skilled in managing busy chemist operations for growing customer bases. Communicates and collaborates well to achieve productive counter and dispensary operations. Adheres to policies and procedures for safe, compliant patient services.

Results-driven Business Development Manager with a proven track record of identifying and capitalizing on new business opportunities. Skilled in cultivating lasting client relationships, negotiating high-value deals, and demonstrating strategic thinking and innovative problem-solving to drive revenue growth. Proactive approach to surpassing sales targets and achieving business objectives. Experienced in market analysis, developing strategic partnerships, and utilizing innovative sales techniques to foster revenue growth. Proficient in managing cross-functional teams and delivering tailored solutions to meet diverse client needs.

Reliable and responsible professional with over 20 years of experience as a Legal Executive, followed by a successful transition into security services, currently employed as a Security Guard with G4S. Brings a strong foundation in organisation, attention to detail, and professional communication developed through a long career in legal practice. Proven ability to manage responsibilities in high-pressure environments, with excellent time management and customer service skills. Now seeking to transition into a Carparks Delivery Driver role, offering a solid work ethic, commitment to punctuality, and a strong focus on safe, efficient transportation.

Experienced and versatile with a strong background in delivering high-quality repairs, installations, and maintenance across domestic social housing properties. Skilled in electrical fault finding, system installations (including consumer units, lighting, sockets, showers, and smoke alarms), and conducting planned and reactive maintenance independently.
Proficient in a range of additional trades including carpentry and plumbing, with a practical, solutions-focused approach to on-site diagnostics and repair. Demonstrates strong knowledge of health & safety compliance, site protocols, and housing association standards.
Highly organised and detail-oriented, with a consistent track record of accurately documenting work and materials using digital job management systems. Communicates effectively with tenants, clients, and colleagues, maintaining a professional, courteous manner in occupied homes.
Capable of working independently or as part of a team, with experience participating in call-out rotas and travel for multi-site coverage. Highly adaptable with a proactive mindset, always willing to take on new challenges and expand both technical and professional skills. Committed to continuous improvement and delivering value as a dependable team member. Holds a full UK driving licence.

Accomplished professional with expertise in payroll administration, timesheet collection, and payment coordination. Demonstrates proficiency in service charge budgeting, contractor and supplier management, and property compliance and safety checks. Skilled in customer complaint handling, leasehold management, and tenancy dispute resolution with a strong foundation in GDPR and confidential data handling. Possesses comprehensive knowledge of housing law, adept at site inspections and maintenance coordination. Effective communicator with experience in resident communication and meeting organisation. Committed to enhancing operational efficiency while ensuring compliance with industry standards.

 Offering strong organisational and communication skills, backed by ability to manage multiple tasks and coordinate team efforts. Knowledgeable about project management principles, timelines, and resource allocation. Ready to use and develop problem-solving, leadership, and time-management skills in an administrative role. Career goal: to leverage skills in a dynamic environment that values outstanding customer service and attention to detail.  Accomplished professional with extensive expertise in Excel spreadsheet mastery, Gantt chart creation, and technical writing. Demonstrates exceptional skills in task prioritisation, time efficiency, and Health and Safety Compliance. Proven track record in customer service excellence, leadership, and equipment maintenance. Adept at financial reporting, resourcefulness, and training and development. Proficient in Microsoft Office Suite and customer relationship management systems. Committed to maintaining discretion and confidentiality while excelling in virtual communication and office equipment operation. 

A highly motivated and adaptable professional with exceptional communication and organisational skills, demonstrating a strong ability to manage time effectively and think creatively. Proven leadership and team facilitation capabilities, complemented by diplomatic skills and a willingness to learn. Reliable, trustworthy, and punctual, with proficiency in MS-Office and basic computer knowledge. Career goals include leveraging analytical skills to drive innovative solutions in dynamic environments.

I am a reliable and punctual professional with expertise in special educational needs, coordination and autism spectrum disorders. I am efficient in managing confidential pupil records and enhancing children's health, particularly in engaging reluctant learners. I am dedicated to delivering exceptional SEN support and am always interested in furthering my training. I have always been keen to work at a deeper level with SEN children and to help them achieve their full potential.

Professional with a solid background in teamwork, adaptability, and leadership. Proven track record of punctuality and patience, alongside proficiency in basic mathematics and bar equipment operation. Experienced in high-pressure environments, demonstrating resilience and tolerance during late hours. Aiming to apply these skills in roles requiring strong collaboration and customer service.

Dedicated professional with extensive expertise in retail operations, specialising in customer service and loss prevention. Demonstrates a strong understanding of security measures and safety protocol compliance, ensuring a secure shopping environment. Proficient in point of sale operations, cash handling, and electronic payments processing, with a keen eye for detail in stock control procedures and product display techniques. Bilingual capabilities enhance communication with diverse clientele, while an efficient work ethic supports seamless merchandise replenishment and complaint handling. Career aspirations include advancing within the retail sector to further develop skills in visual merchandising and sales acumen.

Friendly, organized, and customer-focused professional with a strong background in hospitality, retail, and administrative support. Recognized for excellent communication skills, a positive attitude, and the ability to excel in fast-paced environments. Skilled in delivering high-quality customer service, overseeing daily operations, and fostering team success. Seeking a position in retail or hospitality to enhance customer satisfaction and team efficiency.

Experienced in project coordination and supply chain management, ensuring construction projects remain on track through effective logistics budgeting and transportation liaising. Skilled in materials resources planning and inventory control supervision, contributing to streamlined operations and cost efficiency. Aiming to leverage expertise in logistics to drive successful project outcomes and enhance organisational performance.
Dependable leader offers strong knowledge of logistics best practices. Eager to apply strong record of commitment to safety and quality. Skilled in managing competing priorities with superior scheduling and coordination skills.

I have experience working with all ages from 5 - 16 years old. I am responsible, welcoming, and caring. My main aims are to encourage children to have fun whilst learning, step outside of their comfort zones, and explore new things. As an effective and enthusiastic teacher with a diverse range of child-related expertise gained through coaching and teaching. I can present and create a challenging and inspiring curriculum. I can encourage students to reach their full potential while also developing trusting, constructive connections with all stakeholders. During my last University placement, my mentor stated, "I create an environment in which students develop a love of learning and physical activity and feel free to express themselves and develop their sporting abilities, regardless of their ability." One of my passions as an educator is igniting students' interest. During my university studies, I completed six teaching placements, including one at a small-scale SEN school and another one at a primary school. This has given me tremendous insight into alternative teaching styles and evaluation strategies that are suited to the unique learning needs and circumstances of each student. I have an up to date understanding of the National Curriculum and a solid foundation that allows me to comprehend the fundamentals of teaching KS2, KS3, and KS4 content. During my 9 months at my current school teaching PE and Personal Development, I had personal experience in both classrooms and a practical setting. I was fortunate enough to do my ECT 1 within the Dartmoor Multi Academy Trust, where my ambition for teaching increased, my co-operation with other education experts was utilised and my transformation into a more confident strong teacher developed. I strive to create a positive learning environment in which the fear of failure is eliminated. I accomplish this by prioritising praise and over sanctions. Several teaching staff within the schools Trust have highlighted my behaviour and classroom management as a 'major strength of my profession' throughout my time there, citing how swiftly I develop norms and explain my expectations and routines in all my sessions. I am a motivated and energetic person who welcomes a challenge and responsibility. I am a creative person who enjoys developing and making resources that can be utilised while preparing events/activities. I have a real passion for ensuring that children are allowed to learn through real and meaningful first-hand experiences that are relevant to their interests and their needs. I've developed rapport with my students by taking the time to talk to them and discover what interests them, and I've then used that information to assist them in their learning by making lessons relevant and meaningful. My goal as a teacher is to guarantee that every child leaves my classroom with a sense of joy about their learning, and I think that every child has the capacity to succeed and am dedicated to fostering their growth and development. Whether it involves providing individualised support to struggling students, challenging high achievers, or promoting a culture of curiosity and inquiry, I am committed to facilitating the academic and personal growth of all students under my supervision. Another comment given by a member of staff I've worked with stated, "Jade inspires students to participate in lessons with her enthusiastic and driven attitude to all she does. She is completely committed, hard-working, and passionate to her craft, and she uses this technique to instil her enthusiasm in others. Jade has thoroughly involved herself in the school's extracurricular program, running many clubs such as netball and rounders. In my last placement school, I helped to establish Kinball, a new alternative invasion sport. As part of this, I assisted students in discovering a new sport to which they had not previously been exposed. I also gave staff CPD on kinball rules and games, which they could then use to teach students. This experience taught me more about alternative sports and curriculum design, as well as how to provide students with opportunities to explore activities they enjoy and can continue into adulthood. Teaching Personal Development required me to transcend the traditional role of content specialist and become a more holistic educator. It compelled me to prioritise my pupils' social and emotional well-being in addition to their academic performance. Teaching this crucial subject has greatly expanded my teaching practice, making me a more effective, empathetic, and impacting teacher for all my students. Furthermore, my organisational abilities and attention to detail would be beneficial in any teaching position. I am skilled at managing several projects at once, prioritising obligations, and keeping precise records. These abilities are critical to ensuring that lessons operate smoothly and that students receive consistent and high-quality instruction.

Results-oriented professional with strong communication and leadership skills, consistently delivering high-quality outcomes. Experienced in collaborative team environments, demonstrating adaptability and a commitment to continuous learning. Proven ability to meet time-sensitive objectives through effective communication and initiative. Focused on achieving goals and taking ownership of tasks to ensure successful completion.


Experienced logistics professional with a Class C1 licence and expertise in handling pallet trucks, curtain-sided lorries, and boxed vans. Demonstrates commitment to safe driving through comprehensive load security procedures and accident reporting knowledge. Skilled in route planning, traffic law adherence, and maintaining high alertness under pressure. Holds a digital tachograph card and forklift certification. Adaptable to weather conditions with patience in traffic delays, aiming to enhance operational efficiency in logistics management.

An enthusiastic Supply Chain Manager bringing six years of experience in leadership and management within the FMCG sector. Specialises in team development, efficient inventory management, and sales & operations planning. Skilled in data analysis and proficient in SAP inventory management systems. Emphasises teamwork to achieve exceptional service standards, while recognising that diverse viewpoints can enhance continuous improvement and cost savings for businesses.

Dedicated professional with extensive expertise in customer service, task delegation, and staff development. Proven track record in enhancing customer satisfaction and brand awareness through effective leadership and communication. Great at problem solving, visual merchandising, and product knowledge. Also, ensuring reliability and excellence in all tasks undertaken. Committed to continuous improvement and achieving goals and targets.

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