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Highly motivated final year student of Spanish, Portuguese, and Latin American Studies with extensive hospitality experience. Experienced Barista and Bartender with wide range of coffee, tea and alcoholic beverage knowledge. Successfully serves customers in high-traffic environments. Superior customer service skills and commitment to product quality and operational efficiency. Dedicated team player with managerial experience, skilled at mediation and conflict resolution.

Determined and Reliable Environmental Engineer who intends to work in the sustainability consultancy sector with engineering practice. Ever available to learn, eager to be part of a forward-thinking and meaningful project with environmental focus.
In recent years I have established that the use of science-based, and fact-reliant technology could and should be used to improve environmental performance. Areas such as construction and the built environment became an interest therefore, through self-learning understood the importance and how to guarantee compliance to the Part L regulations and sustainability goals. At the same time, I developed interest for the LCA approach and framework to model and quantify Environmental cost and Ecological Footprint. Applied the same curiosity and attentiveness to the understanding ISO 14000(EMS) as well as BREEAM assessment methods and intend to continue training and achieve professional accreditation.

Key accounts based Service Advisor offering expertise in building partnerships, retaining accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic operative with experience encouraging client communication to achieve significant growth using proven strategies. Proficient in product monetization and mobilization approaches to boost long-term revenue generation. Looking to move into dedicated Account Management roles.

 Certified Desktop Support Engineer with strong installation, configuration and troubleshooting background in computers and related peripheral hardware, software and network connectivity. Demonstrates excellent fault-finding skills to resolve customer problems with high degree of technical expertise and timeliness. 

Hardworking and passionate job seeker with strong organisational skills eager to secure entry-level product management position. Ready to help team achieve company goals.
A dedicated and hard-working candidate. Through previous roles, education and experiences has developed a wide range of skills, from strong interpersonal communication to dedicated independent research in addition to the ability to work well under pressure. An ambitious and resilient nature has provided the skillset to recover from difficult situations with ease and handle pressure well. Pride myself on a strong work ethic, learning ability and a highly organised way of working.

I am a well organised, motivated and reliable college student seeking a part-time employment opportunity in the retail sector which I wish to progress in. I am willing to work hard and flexibly and can work independently or in a team. I am keen to learn and succeed by building on the general customer service skills developed through my work experience and current course.
Key Skills and Competencies
• Well presented with good customer service skills
• Excellent attendance and time keeping records
• Good knowledge of Health and Safety in the Workplace
• Strong organisational and multi-tasking skills
• Friendly and approachable

Education
Colchester Institute - The College at Braintree
September 2021- present
Qualifications:
· E3 Gateway Certificate in Employability Skills
Units included:
- Customer service skills
- Croup and teamwork skills
- Health and safety in the workplace
- Kitchen Hygiene and hospitality
- City & Guilds Level 1 Maths Skills
- City & Guilds Level 1 English Skills

Hobbies and Interests
· I volunteer as a young leader regularly with my Rainbow Group
· I am a Grade 4 in Violin and enjoy performing at Concerts
· I am self-taught in the hobby of crochet, I follow online tutorials to make a variety of items for friends and family

 An aspiring QA tester eager to contribute to team success through hard work and attention to detail. Quick to learn the necessities to be successful in a job, skilled in working under pressure and adapting to new situations and challenges. 

Target-driven sales consultant with a keen eye for detail and interest in customer psychology. Using excellent customer service and people skills I consistently exceed targets, currently being top salesman in my store after 5 months. I aim to build on this and push myself in a competitive environment in a people-orientated sales role.

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