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 Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent skills when working in a fast-paced work environments. Friendly and approachable Front of House team member. Offering a positive attitude and a willingness to learn and adapt to the workplace. 

I attended Blairgowrie High School for 6 years where I gained various qualifications which I have entered below. I enjoyed Engineering Science and Maths so now feel I would like to pursue a career in Engineering .
I am very interested in this Apprenticeship as it provides a clear career path where I will learn how to improve my Engineering knowledge, learn new skills all to a industry level.
After passing SCQF level 5 last year,I am currently studying an SCQF level 6 Engineering Practices course, at Perth UHI where I have improved both in my Practical skills and Theoretical knowledge.

Dependable team player with knack for service, drive, improvement and problem-solving. Possesses strong communication skills and proactive approach to tasks. Ready to contribute to positive experience and support daily operations effectively.

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation.
Driven Sound Engineer with knack for creativity and technical proficiency. Combines strong problem-solving abilities with excellent communication skills.

Empathetic and dedicated individual with anatural ability to connect and communicate, demonstrating strong listening skills and patience in challenging situations. Proven background in providing emotional support and practical assistance, ensuring clients feel valued and respected. Aiming to make ameaningful difference in a support worker role.

A friendly, outgoing individual who works well both on my own and as part of a team . I have worked in a variety of customer focused roles with over Ten years in the Leisure Industry, several years in a Large and Busy Call Centre, not to mention volunteering in a pub , as well as the Bathgate Historic Society and leading several walking groups.
Extensive experience with a variety of Client's/Customer's both Face to Face, and over the phone.
Excellent reputation for resolving problems and improving customer satisfaction , and I thrive in a busy , chaotic environment

  Supporting Statement   Since childhood, I have focused on developing performance skills in singing, dancing, and acting. My ambition has been to work for the Disney family.  This has culminated in the last three years, during which I studied for a degree in Musical Theatre at York St John University.  I have always had a deep love for performing, which has driven me to develop my skills through singing lessons, dance lessons and acting classes while participating in multiple shows, workshops, festivals and other performances.  I am a dedicated and passionate performer who is unwaveringly committed to honing my craft and pursuing a successful career in the entertainment industry.  Reflecting on my journey, I realise it has only just begun. Yet, my unwavering enthusiasm, dedication, and adaptability have shaped me into a promising talent. Whether in theatre, teaching, cruise ship entertainment, or the holiday industry entertainment team, I am ready to embrace the challenge and continue my growth.  I am excited to embrace any opportunities to reach my full potential.  My motivation and thirst for knowledge have driven me to complete my degree. Having ended this chapter, I understand that a successful career demands continuous growth. I am fully committed to furthering my performance studies, including singing lessons with my esteemed teacher, Kamilla Dunston. Over the next year, I plan to pursue a singing teacher diploma with her. Additionally, I am eager to enhance my dance skills, focusing on jazz, contemporary, and tap, all essential for a well-rounded musical theatre artist.  I am eagerly open to auditions, workshops, and any feedback that my esteemed teachers can offer. Any guidance and insights are invaluable to my growth as a performer.  By taking on the role of Entertainment Host for Disney Cruise Line, the experience would nurture my talent. This would be a pivotal step towards my professional development, enabling me to refine my skills and career development. 

Recently qualified EOOW and currently working for P&O Ferries as a 4th Engineer on the ROPAX vessel MV European Causeway, During my time with P&O I have worked on older vessels with CPP propulsion as well as a diesel electric new build with Azimuth propulsion. This has gave me good hands on experience with a broad range of knowledge and experience on industry systems. With a strong background in commercial fishing across various vessels, I have developed a disciplined work ethic, excellent teamwork abilities, and strong problem-solving skills. Highly motivated to expand my knowledge and hands-on experience, I am committed to continuous professional development to enhance my skills as a marine engineer.


Highly skilled professional with a strong foundation in organisational, teamwork, and communication skills. Demonstrates exceptional leadership and presentational abilities, coupled with weather adaptability and dependability. Adept at problem-solving and maintaining patience in challenging situations. Committed to leveraging these competencies to achieve career growth and contribute effectively to team success.

Dedicated UK-trained Medical Doctor with 2 years of clinical experience across emergency medicine, general surgery, acute internal medicine, and general practice. Proficient in patient assessment, emergency response, and multidisciplinary teamwork, with a proven ability to deliver high-quality care in high-pressure environments. Trained in the NHS, a system renowned for fostering resilience, adaptability, and a strong work ethic. Seeking a Senior Resident Medical Officer position in Australia to contribute clinical expertise and commitment to excellence while advancing skills in a progressive healthcare environment known for exceptional teaching and professional growth.

Dedicated healthcare professional with a strong focus on empathy towards patients' needs and a commitment to evidence-based care. Demonstrates adaptability in diverse environments while ensuring documentation compliance and adherence to healthcare regulations. Skilled in monitoring vital signs, patient advocacy, and maintaining respect for patient confidentiality through a person-centred approach. Excellent interpersonal communication skills enhance the ability to provide high-quality, patient-focused care. Accomplished student pursuing learning disability nursing, eager to apply knowledge and gain practical experience. Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things.

Reliable and proactive individual with excellent communication and problem-solving abilities, having gathered a wide-range of experiences in work. Possesses strong organisational skills and keen eye for detail, enabling effective support in fast-paced environments. Enthusiastic to learn, to adapt and to change through employment.

 Accomplished professional with extensive expertise in customer service team management, relationship management, and adherence to high customer service standards. Demonstrates exceptional skills in complaint management, workforce mentoring, and staff education and training to drive performance excellence. Proficient in Customer Relationship Management Software (CRM), Excel, and effective decision-making to optimise operations and enhance customer satisfaction. Adept at competitor awareness, schedule management, and cash handling while maintaining exceptional telephone etiquette. Committed to fostering strong customer relations through product knowledge and assertive leadership. 

 Accomplished professional with extensive expertise in leadership and motivation, specialising in workforce motivation and health and safety compliance. Demonstrates a strong ability to enhance productivity through plant layout optimisation and the creation of employee development plans. Proficient in production forecasting, plant operation knowledge, and cost control strategies, with a proven track record as a troubleshooting specialist. Adept at employee supervision, aiming to leverage skills for continued success in operational excellence and strategic growth. 

Experienced professional with over 30 years in customer service, complemented by 10+ years in hospitality and retail. Demonstrates exceptional interpersonal skills, conflict resolution and a diplomatic approach to dispute handling. Proficient in cash/card/digital payment processing POS systems, stock management, hygiene standards upkeep and event planning, including workshops, weddings and hospitality events. Adept at adapting to changing conditions with a high level of resourcefulness and critical thinking. Dedicated to delivering quality results with attention to detail and lots of creative vision.
Outgoing, high energy, responsive and attentive worker, highly skilled in communication and rapport-building for pragmatic guest experiences.
Confident worker skilled in delivering polite, punctual service with a big smile. Enthusiastic team player aiding productive work environments, resilient to succeed in fast-paced, pressured roles. Proactive with positive, can-do attitude, punctual and polite for professional customer support. Demonstrates strong observational and organisational skills, ensuring seamless event execution and high customer satisfaction.
Skilled in appointment scheduling, basic accounting and venue layout. Knowledgeable in tattoo design trends, cultural faux pas, current piercing techniques as well as alcohol licensing regulations and event safety protocols. Willing to work outdoors in all conditions.


Dynamic professional with a comprehensive understanding of product lifecycle and brand promotion strategies. Demonstrates proficiency in email marketing tools and business intelligence, with a strong aptitude for business development and profit margin enhancement. Skilled in multi-tasking, task coordination, and precision handling, complemented by technology adaptability and the ability to interpret blueprints. Career goals include leveraging expertise in fibre optic cabling and power tools to drive innovative solutions in technology sectors.

Dedicated and skilled professional with extensive expertise in education, retail, care industry and team management. Proficient in curriculum delivery, lesson planning, and developing tailored learning strategies to support diverse student needs, including Special Educational Needs and Disabilities (SEND). Adept at fostering learner engagement through creative lesson planning, behaviour monitoring, and motivational strategies. Strong background in safeguarding regulations compliance, child protection awareness to ensure a safe and supportive learning environment. Demonstrates exceptional communication skills, classroom preparation proficiency, and the ability to deliver constructive feedback effectively. Committed to enriching educational experiences while supporting academic growth and social development.
A Dependable Teaching Assistant with talent for fostering inclusive and engaging learning environments. Successfully supported diverse student needs, contributed to classroom management, and implemented creative instructional strategies that improved student participation and achievement. Known for building positive relationships with students, parents, and staff, enhancing overall educational experiences.

Highly respected zookeeper with a history of customer service retail roles seeking an exciting opportunity to start a career in the travel industry. A strong history of consistently achieving targets in a variety of sectors, including those relating to sales and customer service.

Reliable and committed team player with background in production line assembly and equipment such as air power tools. Hardworking and dedicated logical thinker. Experienced in assembling items accurately and promptly, maintaining fast-paced production lines.

 Self-motivated professional with a strong work ethic and proven ability to manage tasks independently. Skilled in time-management, meeting deadlines, and maintaining site cleanliness while ensuring high standards of attention to detail includes tree and shrub pruning, task flexibility, and delivering consistent results through effective organization. Committed to achieving excellence in every task undertaken. Team Player and can work on my own. Very Eager to continue in the Grounds Maintenance Role that i carried out on 1 month work experience. Hard Working and Enthusiastic individual. 

I have worked within the inspection area of engineering for 30 years. I am an accomplished CMM Programmer adept in Mitutoyo MCOSMOS and PC-DMIS, showcasing exceptional precision in metrology. Demonstrates strong leadership in training teams and enhancing quality standards, with a keen eye for geometric tolerancing. I'm able to balance my technical expertise with effective communication, ensuring project success and innovation in measurement techniques. I am capable of working as part of a team, as well as independently. Using a variety of instruments including: micrometers, shadowgraphs, tallysurf and keyence.

Compassionate and knowledgeable who is motivated to positively seek ways to enhance strategies and personal development. Proactive approach in creating a positive and heathy working environment. Highly organised and hardworking with strong attention to detail. Well-organised and resourceful with detail-oriented and conscientious approach.

Justyna’s coaching transformations draw upon her personal evolution, highlighting her unique insights and experiences that she brings to her clients.
Justyna is an executive coach with over 20 years of experience, including a decade as an international leader. Her background spans three countries and languages, where she has successfully transformed organizations. An accomplished entrepreneur, Justyna has built and sold two businesses: an accounting firm and a headhunting agency. Her insights, gained from navigating complex business environments, help senior leaders develop innovative thinking, seize new opportunities, and lead with integrity.


Goal-orientated and driven, offering 11 years of experience in the insurance sales industry, 2 years experience in the hospitality business. With proven experience I am able to build a good customer rapport, meeting their demands and needs and achieving/exceeding necessary targets. I thrive on undertaking new and demanding challenges and have a passion for always enhancing knowledge and exceeding expectations.

Versatile professional with extensive expertise in customer service, security operations, and emergency response. Proficient in conflict management, physical intervention techniques, and adherence to security protocols, ensuring public safety and order. Skilled in health and safety procedures, event security management, and festival stewarding with a strong understanding of licensing laws and site security processes. Demonstrates adaptability under pressure with advanced knowledge of life-saving techniques such as basic life support, cardiac arrest assistance, and automated external defibrillator operation. Committed to safeguarding individuals while maintaining professionalism in high-pressure environments.
Quick-thinking Catering Manager with five years of experience in leadership roles. Dynamic motivator with success at streamlining day to day operations with eyes on larger profit goals. Outstanding eye for detail and high standards of organisation.
Driven professional with keen eye for detail and proactive approach, ensuring smooth and successful operations in catering environments. Demonstrates exceptional organisational skills and strong leadership capabilities, dedicated to delivering high-quality service and fostering team collaboration. Committed to enhancing customer satisfaction and operational efficiency in [Desired Position] role.

A highly motivated and detail-oriented professional with a proven track record in training coordination, recruitment, process improvement, and data management. Adept at handling high-volume hiring (350+ annual new starters), streamlining processes, and managing large-scale data analysis (3,000+ records) to ensure compliance and efficiency. Skilled in problem-solving, communication, and time management, with experience across corporate and hospitality sectors, demonstrating adaptability in fast-paced, high-pressure environments. Proficient in Microsoft Office, Google Suite, Qualtrics, and SPSS. Open to new opportunities in dynamic workplaces that align with both professional growth and company culture.

I am an approachable, dedicated individual. I remain calm and collected in busy environments, following orders and communicating with teams. I demonstrate strong attention to detail and fast-paced learning.
I have skills in patient care, clinical procedures, and medical documentation. I have a strong focus when it comes to teamwork, ensuring patient safety, and achieving optimal health outcomes. I am reliable and adaptable, with solid foundation in communication, empathy, and critical thinking- I am prepared and ready to make meaningful impacts on people’s lives.

Experienced and results-driven Customer Experience Manager with over 8 years of expertise in leading high-performing teams and driving strategic customer service initiatives. Over the past 15 months in my role as Customer Experience Manager, I have successfully developed and executed customer experience strategies that improved operational efficiency, increased customer satisfaction, and optimised team performance. With a proven track record of achieving KPIs, fostering a positive team culture, and spearheading initiatives that led to measurable improvements in both customer retention and employee satisfaction, I am skilled at implementing performance-focused strategies while maintaining a customer-centric approach.
Key achievements include driving a 25% boost in CSAT scores, improving NPS to 76, and reducing member churn through targeted engagement campaigns. Adept at building strong relationships with internal stakeholders and leading cross-functional collaborations to enhance service delivery and customer experience. Expert in training and development, performance management, and using data insights to continuously improve customer service operations. Committed to creating a positive, inclusive team environment that motivates and empowers individuals to perform at their best. I am now seeking a new opportunity to leverage my extensive experience and strategic expertise in a new role that allows me to contribute to the ongoing success of the organisation.

I want to be part of an esteemed organisation that nurtures my skills by providing opportunities that help widen my career horizons and enable mutual growth.

Driven professional with knack for problem-solving and excellent communication skills, demonstrating strong analytical thinking and customer service expertise. Proven ability to navigate complex situations while maintaining client-focused approach. Ready to make significant impact in Social Work

 Compassionate and caring individual with passion for helping others. Seeking career in the Fire & Rescue Service after a comprehensive experience in the Ambulance Service and British Army. Looking for opportunities to grow and excel in a new career. 

A dedicated professional with a comprehensive understanding of the hospitality industry, specialising in coordination with other departments and effective staff management. Proficient in housekeeping software use, stock control, and quality control, ensuring seamless operations and high standards. Demonstrates influential leadership and performance monitoring skills, complemented by certifications in first aid and fire safety procedures. Committed to enhancing operational efficiency and pursuing opportunities for career advancement within the hospitality sector.
Experienced Housekeeping Manager with knack for streamlining operations and enhancing team productivity. Transformed cleaning processes, leading to improved guest satisfaction and reduced costs. Known for fostering positive work environment, resulting in high staff retention and morale.

Detail-oriented professional with extensive expertise in finance, fraud prevention strategies, and risk mitigation planning. Proficient in leveraging advanced knowledge of fraud systems, cybersecurity, and payment systems to develop effective solutions that safeguard organisational assets. Skilled in investigation techniques, accounting principles, and information security, complemented by strong decision-making efficiency and time management abilities. Adept at utilising Microsoft Office tools and Excel to streamline processes and enhance operational efficiency. Committed to driving innovation in fraud prevention while supporting organisational growth through strategic planning and informed decision-making.

Dynamic professional with expertise in sponsorship sales and business development, adept at engaging with senior decision-makers to drive growth. Proven track record in relationship building and account management, leveraging strong verbal communication and negotiation skills. Skilled in market analysis and networking, utilising CRM tools to enhance client interactions. Committed to fostering long-term partnerships and achieving strategic objectives.

Adaptable and hardworking, with a passion for the marine industry and strong problem-solving, teamwork, and observational skills. Quick learner capable of working in fast-paced environments while following strict protocols. Eager to develop technical skills and contribute to the success of the Royal Albert Yacht Club.

Qualified FinTech Chief Executive and shroud operator with extensive experience managing businesses across the Global South and China. Proven expertise in raising capital, solving complex company challenges, and scaling businesses from startup to $10M+ in revenue. Specialized in trade and payments, with a strong track record of building customer service-oriented companies. Over 8 years of leadership experience, overseeing operations for startups and corporations alike.

Dedicated professional with extensive knowledge in waste management and a strong understanding of waste disposal regulations. Demonstrates efficient communication skills and excels in dealing with difficult situations. Proven ability to work effectively in all weather conditions, ensuring compliance and safety.

Detail-oriented professional with extensive expertise in customer service, direct sales, and project management. Demonstrates exceptional communication, networking, and problem-solving abilities, complemented by strong organisational skills and time management proficiency. Adept at multitasking and fostering teamwork to achieve business objectives while maintaining a high level of product knowledge of Hilti products. Holds a full UK driving licence and seeks to leverage skills in a dynamic environment focused on delivering exceptional results.

 A highly skilled professional with expertise in communication mastery, time management, and problem solving. Demonstrates a positive attitude and adaptability in dynamic environments, excelling in mentoring and coaching roles. Proficient in data management and digital literacy, with a strong emphasis on teamwork and empathy. Committed to leveraging these skills to drive organisational success and foster collaborative work cultures, maintaining the highest levels of customer service in complex and change-rich surroundings. 

Compassionate and skilled healthcare professional with extensive expertise in preserving patient dignity, handling distressed individuals, and providing tailored care to paediatric and elderly patients. Proficient in end-of-life care sensitivity, personal hygiene assistance, exercise planning, and meal delivery, ensuring holistic support for diverse patient needs. Adept at fostering patient engagement through clear communication and adapting to unique requirements, with a strong commitment to enhancing quality of life.

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