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 A results-oriented professional with over 6 years of experience in operations, content strategy, and project management. Recently completed an M.Sc. in Project Management from Liverpool John Moores University. Proven track record in managing cross-functional teams, optimising user experience, and utilising data-driven insights to drive business efficiency. Expert in Salesforce and high-level stakeholder communication.   Visa Status:  Currently on a  Student Visa (valid until May 2026) . Will transition to a  Spouse Visa  thereafter;  no sponsorship required  for long-term employment. 

A dedicated and thoughtful professional with a rich and diverse professional history, bring extensive experience across various roles, showcasing expertise in different domains with over 25 years of learning experience, bring extensive educational background and hands-on experience as a Psychology graduate with counselling, online teaching and research methodologies. Known for my adaptability, reliability, and dedication, empower youths to unlock their strengths to achieve success. With a foundation in educational Psychology, Online and Digital Education, Mental Health, Cognitive Psychology, and Social Psychology, tailor customised plans to meet individual needs.
In work history, runs the management of a retail outlet honed customer service, team leadership, and market trend analysis. As an administrator at Equifax, engagement in financial administration, building client relationships, and resolving concerns occurred. Roles as a Croupier and Sales Promotion Staff further developed interpersonal skills demonstrating adaptability and versatility. As a seasoned Retail Outlet Manager, honed my leadership skills, overseeing daily operations, managing teams, and ensuring optimal customer service. My extensive tenure as a Scientific Trainee at BP and ICI underscored my contribution to research and development in the petrochemical industry. Throughout my career, demonstrated adaptability, effective communication, and a commitment to delivering high-quality outcomes.
Educationally, qualifications range from a Master's in Psychology to counselling, mental health, and teaching. MSC in Education, focusing on digital environments for learning. Certificates include a Diploma in Counselling with expertise in Autism, Child Development, Caring for Children, Counselling, Drugs and Alcohol Studies, a Certificate in Teaching English, and a Diploma in French Language Studies. Proficiency extends into Administration with an SVQ Level 3, and Social Science with a Higher National Certificate. Continuous pursuit of knowledge includes recent achievements like the NCFE CACHE Diploma in Counselling, ultimately advancing towards a PhD and Chartered Psychologist status. Additionally, a qualified chemist with a Bachelor's degree in Science and Chemistry. Research focuses on Digital Inequality and Low-Income Households, exploring the impact of digital lives on families facing inequality. These credentials, combined with ongoing studies in education, reflect the commitment to continuous learning and an understanding of varied disciplines.
Transition into Psychology reflects the commitment to understanding and improving lives. Guiding individuals of all ages through challenges, offering professional support in academic, social, and mental health domains. Seeking a position as a Psychologist with a proven track record of adapting to diverse situations, offering high-quality guidance, presentations, model development, research management, behaviour observation, and statistical analysis. Passion lies in leveraging research and counselling expertise to contribute positively to individuals and families, ensuring a strong approach to addressing the challenges of our digital age. The ability to adapt and excel in diverse environments underscores my versatility and commitment to excellence in every role undertaken. Relentless professional equipped with outstanding leadership, problem-solving, and planning abilities. Responsible student aiming to find a rewarding career in Psychology.

A graduate of Business Management with HR knowledge in talent acquisition, employee relations, and recruitment. Reliable and upbeat Customer Service professional dedicated to promoting loyalty and retention through proactive communication, effective problem-solving and personable follow-through. Utilizes company support resources, personal expertise and critical thinking skills to manage concerns independently with a willingness to escalate critical issues. Offering 9 years of service-focused experience.

Young, energetic & result oriented professional with 11 plus years of an experience in an IT industry. Looking forward to work in a stimulating and challenging environment that would facilitate the maximum utilization and application of my broad skills and expertise thereby making a positive difference to the organization.

• Possessing valuable insights, keen analysis, and team approach to implement best practices to achieve business excellence.
• Adroit at learning new concepts quickly, working well under pressure and communicating ideas clearly and effectively.
• Excellent decision-making skills with a positive approach.

Committed and reliable communicator with excellent organisation and time management skills. Eager to learn and develop industry knowledge to assist and support procurement team. Offers creative, innovative mindset to help improve procurement strategies.

Outstanding communicator and leader having worked with tens of thousands of people within hundreds of organisations and industries across the world.
Adaptable and resourceful, dedicated to improving productivity objectives and increasing revenue. Trains and mentors managers to nurture cohesive leadership team that cultivates strong work culture, top quality standards and high employee performance.
Committed and experienced with background in business leadership, sales development and change management.
Interprets business needs, risks, client requirements and cost structures to increase forecasting accuracy and exceed revenue targets. Maintains smooth operations through careful oversight, priority management and workflow coordination.

Driven individual committed to supporting large-scale production lines that deliver high-quality products. Skilled at following specifications and standards to assemble and disassemble products and parts. Seeking to leverage strong target achievement to progress within growing company. Hardworking and knowledgeable professional experienced in maintaining safe, productive operations. Works with meticulous attention to detail and follows standard procedures. Specialises in line working.

Enthusiastic Project Manager offering 9-year background overseeing complex strategic changes in telecommunications and contact centres. Polished in chalking out launch approaches for products, whilst working within regulatory guidelines and minimising impacts to people and customers. A likeable, communicative and forward-thinking professional familiar with all aspects of a project lifecycle from business casing to implementation.

Denis Dimitrov Daskalov
Nationality: Bulgarian | Current Residence: United Kingdom (6 years)
Current Workplace: Grosvenor Casino Reading Central - Electronical Gaming Host
Previous Workplace: Grosvenor Victoria Reading Central Position: Electronical Gaming Host with Gambling License
Summary: With a strong background in the gaming and hospitality industry, I am currently working as Electronical Gaming Host at Grosvenor Casino - Reading Central.
Previously worked as - Customer Support Specialist – LiveScore Bet & Virgin Bet - (Remote working - 2 days in the office)
Experienced in providing exceptional customer service with a strong understanding of procedures for resolving queries related to slots, sports betting, source of funds, and gaming finance. Skilled in assisting customers efficiently, ensuring compliance, and delivering solutions tailored to their needs within a high-paced gaming environment.
Key Skills:

  Exceptional communication skills to ensure positive interactions with customers.
  Proficient in operating CCTV systems, enhancing security and surveillance capabilities.
  Proven problem-solving abilities, addressing issues promptly and effectively.
  Diligent in following established procedures to maintain operational efficiency.
  Thorough in reporting procedures to contribute to a transparent and accountable work environment.

My experience in both front-of-house and gaming roles equips me with a well-rounded skill set. I am committed to delivering outstanding service, maintaining high standards of professionalism, and contributing to the success of the team in any customer-centric environment.

I am a hard-working and driven individual who isn't afraid to face a challenge. I'm passionate about my work and know how to get the job done. I would describe myself as an open, honest and a very outgoing person. I'm a Reliable individual proudly offering 10 years of experience in hospitality. I enjoy maximising profit and I do believe I provide excellent customer service. Skilled in handling cash sales and managing bar inventory. Dedicated to creating an inviting environment for both customers and staff.

Compassionate, creative and effective Teacher with valuable experience in the classroom and delivering professional development. Accomplished in cultivating long-term relationships with students and professional relationships with parents, staff and stakeholders. Clear communicator who prioritises students' success, as well as their holistic development.

Experienced electrician with 20+ years in [Industry]. Licensed and certified in electromechanical engineering . Committed to providing accurate and quality work within agreed timeframes. Adept at completing projects on time using professional-level skill and trade knowledge to demonstrate superior performance on job sites.

Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for big data.

Motivated and patient-focused Care assistant with demonstrated five years of experience providing compassionate and comprehensive care in the Care Industry. Offering expertise in person-centered care, implementation, and monitoring of individual care plans, management, and files. Providing compassionate support with high-quality wellbeing. Energetic self-starter and team builder able to navigate high-stress situations. Well-versed in monitoring clients with developmental disabilities and adhering to patient care plans.Skilled in monitoring vital signs, performing wound care, and assisting with daily living activities. Demonstrated the ability to provide emotional support to patients and families.

 Quality and Safety professional experienced in developing organization's quality and safety strategy, procedures and processes. Monitor quality and performance from supply chain and throughout product and service development life cycle. Develop and sustain integrated Management System in accordance with ISO 9001,14001,45001 and 27001 . 

Encouraging and young manager, who is an analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.


Client-centred professional possesses exceptional driving skills and clean license. Builds rapport with people from various walks of life to facilitate positive learning experiences. Non-judgemental individual manages time well and communicates clearly, even in stressful situations. Patient driving instructor inspires confident, well-informed drivers by planning and delivering driving lessons tailored to student needs. Prepares learners for official theory and practical examinations, adapting to students' pace, confidence levels and learning abilities. Responds quickly to emergency situations and manages risk. Talented Training Instructor adept at developing, implementing and conducting diverse training courses for IMV training.Collaborative and insightful professional familiar with a range of training needs and successful at delivering instruction through diverse methods. Excellent communication, planning and time management abilities.

Dedicated professional with diverse experience in logistics, transport, technical support, and customer service. Proven ability to quickly acquire new skills and adapt to changing environments. Strong work ethic and commitment to problem-solving and hands-on technical tasks. Eager to embrace new challenges and opportunities for growth.

An experienced software developer and database administrator, with a research-oriented and analytical mindset, gained through 6+ years experience in transforming seemingly tough human problems into straight-forward automated solutions. Strong technical background in applying current and innovative technologies for processing big data, identifying and reporting hidden patterns for good decision making, managing complex projects and training people.

A compassionate and respectful healthcare worker with over twelve years of experience in providing both hospital and residential home support to patients and residents respectively. Enthusiastic and genuinely interested in helping and looking after the vulnerable. Proactive and attentive to details when assisting service users who are either less able or completely unable to do direct self-care in their respective activities of daily living. Adept at observing, identifying, and escalating vulnerabilities in patients/ residents. Also keeping accurate records and communicating effectively with nurses, home managers, and coordinators while respecting patients' confidentiality.

Self-motivated and reliable individual bringing forth valuable industry experience and a passion for organisational growth. Results oriented with a proven track record of working collaboratively with team members to achieve targets/goals.
Experienced in retail sales, Customer service/experience, Quality control and factory operations.


 As a seasoned Emergency Medicine specialist with 12+ years of experience, I bring a wealth of expertise in diagnosing and treating a diverse range of medical emergencies. Known for my calm under pressure and dedication to optimal patient care, I am eager to contribute my skills and knowledge to dynamic healthcare environments. 

 Dedicated and reliable professional with a strong foundation in problem-solving, resourcefulness, and teamwork. Demonstrates meticulous attention to detail and exceptional time management skills. Known for integrity, discipline, and the ability to organise tasks efficiently. Committed to continuous improvement and achieving excellence in all endeavours. 

From a dedicated student committed to building culinary skills and learning diverse techniques to a hardworking commis chef in a Michelin-starred restaurant with a hunger to learn and adapt to high-standard techniques and new cuisines. I am not afraid of jumping right in.


Skilled Construction Worker familiar with fabricating pieces, connecting rebar and interpreting work plans. Bringing basic mathematical abilities, self-motivated mindset and hardworking attitude. Physically fit with flexible schedule.
Reliable Steel Fixer with proven skill in cutting, bending and positioning support steel as part of construction process. Proven skills in using hand tools, power tools and equipment safely.
Hard-working Ironworker with excellent attendance record and stamina to perform strenuous labor. Personable, used to working outdoors and promoting 8 years of employment operating dangerous equipment safely. Adaptable to all types of situations and works productively with different personalities.
Flexible individual qualified to assess projects for issues and the implementation of corrective measures.
Experienced Reinforcing Ironworker skilled with reading and understanding architectural blueprints. Used plans and schematics to reinforce concrete walls with varying thicknesses of rebar. Customized reinforcements material based on needs of architect and structural engineering design.
Hardworking steel fixer skilled in installing cables to reinforce walls either too large or too distant for conventional reinforcement. Utilized metal mesh when preparing concrete slabs and foundations. Customized rebar to better fit and join sections of walls together through cutting, bending and welding. Excellent work performance spanning career of 8 years.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level steel fixer position. Ready to help team achieve company goals.

Assertive Security officer with experience maintaining safe, fun customer environments through diligent security services. Conducted searches, ID checks and monitoring tasks with focus to uphold legal compliance. Polite and professional to maintain establishment reputation. Completes monitoring, patrolling and supervision activity with due care and attention for secure environments. Calm under pressure for responsive customer support.

 My name is Diana, I am 32 years old and I am a previous retail manager with experience overseeing day-to-day management of stores. I am a hard worker who is highly organized and dependable.  Dedicated to customer satisfaction and retention. Possesses superior communication skills coupled with strong problem-solving and conflict-resolution abilities. Offers dependable work ethic and commitment to quality service.    An encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. 

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dependable motor vehicle team member with skills to fix vehicle parts, systems and bodies. Works great with team members to give customers fast, reliable service. Manages time well, follows instructions and figures out root cause of vehicle issues. Skilled with background in customer service and operations management. Accomplished in team management, scheduling management and policy compliance. Excels at working in chaotic environments. Approachable, conscientious individual with history of delivering exceptional customer service. Remains calm and collected in busy environments, following orders and communicating with teams. Demonstrates strong attention to detail and fast-paced learning. Results-driven fast food team leader with proven track record of success in operations. Talent for motivating and mentoring teams. Skilled in customer service, inventory management and safety compliance. Energetic and friendly food service team member experienced in serving customers. Smoothly directs customers to food and beverage items with focus on generating sales. Manages time well to continuously help with customers, restocking and cleaning. Punctual and honest with solid background in environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Experienced service professional with extensive experience in fast food industry. Skilled in customer service, team management and operations management. Strong leader with excellent communication and problem-solving abilities. Self-motivated individual with strong desire to pursue career in Mechanical Engineering. Possesses strong understanding of energy systems and technologies. Aims to design and implement sustainable solutions and develop new technologies to meet evolving needs of society.

 Dynamic management professional with extensive experience developing and implementing marketing strategies, managing budgets and complying with health and safety regulations. Displays talent for identifying and seizing business opportunities to drive sales. 

Talented teaching professional with leadership experience in Digital Creative educational settings. Enhances learning outcomes through constructive performance management. Leads by example to develop dedicated, motivated teaching teams. Goal-oriented professional, skilled leader and analytical problem-solver versed in budget planning, staff oversight and educational programme management. Uses relationship-building talents and diplomatic communication style to forge long-lasting connections and enhance operations. Astute educator with proven background meeting and exceeding operational objectives. People-person with excellent planning abilities. with proven success in identifying target audiences and analysing characteristics, behaviours and digital habits. Talented in working with educators to understand business objectives and digital strategy. Strong analytical and organisational skills.

Capable Front Office Manager with advanced knowledge in hotel operations. Skilled at identifying and resolving any HR issues and maintaining level of communication necessary for successful hotel operation. Organised, systematic and process driven professional. Charming professional with good numeracy skills, strong personality and confidence dealing with high-level clientele. Works well under pressure, keeps calm and acts responsibly in case of emergencies. Focused on encouraging culture of impeccably high standards, flawless customer service and meaningful guest interaction.

8+ years of experience in Mainframe Technology in applications catering to the business domain: 1) Insurance- Pensions & Retirement and 2) Retail and Consumer goods- Stores & Finance.
As part of my assignment, I have been involved in Software Development, Defect, and Incident resolution team. My technical expertise comprises of technologies like COBOL, Meta COBOL, JCL, IBM DB2, DATACOM DB, VSAM, CICS, IDEAL, MQ and DYL280.

Sales manager of new and used cars for a franchised dealer, focused on customer satisfaction throughout all stages of sales life cycle.
Focused and committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals.
Determined individual with background in establishing and nurturing lucrative partnerships, both with customers and staff.
A detailed Sales Manager with expertise overseeing successful revenue streams and people, recognising areas for improvement. Reliable and capable of driving effective teams. Looking for new role where hard work and dedication will be highly valued and can look to progress career with a new challenge.
Always customer and staff orientated, strategic-thinking sales manager with over 18 years of experience in the motor industry facilitating relationships, developing partnerships, maintaining customers and staff and amplifying profit channels. Multi-tasking and self-motivated leader with expertise in expanding knowledge, implementing pricing models, inventory control and projections and revealing customer needs to deliver solutions.

Friendly and enthusiastic server with experience operating in fast-paced environments with demanding objectives for sales, service and quality. I'm able to adapt to changing menus and policies, as well as handling customer issues alongside problem-solving whilst managing time and preparing for future guests with efficient side work. I am energetic and outgoing with dedication to positive guest relations. I'm also passionate about securing new, challenging position within fast-paced restaurant, pub or bar. With experience in high-volume dining, customer service and cash-handling, I prioritise being organised, independent worker with strong time management skills.

 Approachable, conscientious individual with history of delivering exceptional client service. Remains calm and collected in busy environments, following orders and communicating with teams.  Has experience working with a wider multidisciplinary team (MDT) with a focus on rehabilitation.  I am a patient, warm, caring, reliable and trustworthy person who can work as part of a team and also experience of managing a team of support staff, setting and reviewing rotas, timesheets and expenses forms.  I am experienced in supporting clients with learning disabilities.  I have experience liaising with clients families, case manager and the support the team of support workers in order to maintain the clients general wellbeing, ensure standards of care are high, ensure support workers are aware of their skills and areas of further support.   

I am a Ukraine national. I have come to England under the UK Government Homes for Ukraine scheme. I live in the center of the Derby at the moment. But I am very flexible and ready to move to another city.
I am a sociable and friendly person. A dedicated professional with management experience in fast-paced resort/hospitality and entertainment industries.Strong customer service skills, organized, detail-oriented and resourceful.
Motivated picture editor. Proven to manage and coordinate visual content and to successfully communicate and collaborate with cross-functional teams.

Software developer with training and experience in C++, Java, and Python programming. Knowledgeable in a wide range of development languages and methodologies. Bright critical thinker with a proven talent for learning quickly in a results-oriented environment. Complex problem-solver with an analytical mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code

A highly dedicated and detail-oriented Cybersecurity Analyst with a proven track record in the IT industry. I possess a wide range of skills and experience spanning various areas of IT, including Hardware, Networking, Windows System Administration, Windows OS, Virtualization, Risk and Vulnerability Analysis, Endpoint Security, Policy and Governance Development, Modelling and Analysis. an organized and dependable fellow, whom can manage many priorities while maintaining a good attitude. Willingness to take on additional duties in order to attain team goals. Detail-oriented team player with excellent organizational abilities.

I am very experienced in managing performance teams. My innovation, enthusiasm and drive will allow the team to strive and develop. I am engaging and will use the strengths within the team and allow the team to flourish and improve. I have developed significant skills in communication strategies to maximise the relationships between all the members of a team. The strength in a team can often come from the togetherness of the team, the skills within the team and a shared goal to succeed

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