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Customer service professional with over 18 years experience in the builders merchant industry. Skilled in supporting trade and retail customers, handling complex orders, resolving issues and maintaining strong client relationships. Experience in stock management, order processing and coordinating with sales and logistics teams to ensure timely delivery. Known for in-depth product knowledge, clear communication and the ability to provide tailored solutions that drive customer loyalty and repeat business.

Dedicated care professional with extensive expertise in personal care, dementia care, and palliative care. Proficient in communication aids, safeguarding knowledge, and medication administration. Skilled in infection control procedures, manual handling training, and hoist operation to ensure patient safety and comfort. Committed to enhancing the quality of life for individuals through compassionate support and daily living assistance. Career goal includes advancing skills in disability support and patient safeguarding to provide exceptional care services.
Reliable carer assistent specialising in dementia and aged care. Promotes dignity and independence by collaborating on cleaning and cooking tasks. Holds strong hoist and mobility support knowledge.
Compassionate Carer Assistant with 2 years of experience. Administers medication and treatments with precision. Achieves client goals with tailored care plans, hobbies and social activities.
Offering strong empathy, communication, and organisational skills.

Accomplished professional with extensive expertise in integrated management systems and quality management strategies. Demonstrates proficiency in data analysis, root cause analysis, and continuous improvement, with a strong commitment to quality assurance and customer satisfaction. Skilled in ISO 9001 standards, CAPA processes, and performance monitoring techniques, complemented by auditor certification and a deep understanding of manufacturing processes. Adept at mentoring staff and leading teams to achieve operational excellence through lean principles and effective quality control methods. Career goal: to drive organisational success by enhancing quality management systems and fostering a culture of continuous improvement.

Experienced healthcare professional with a focus on surgical techniques and anaesthetic management, supported by advanced life support certification. Expertise in infection control, wound care, and ensuring high-quality patient care.
Accomplished Registered Nurse[Scrub Practitioner] with 1 years 9 months of experience.
Dedicated professional with calm demeanour, ideal for handling high-pressure environment of surgical settings. Proficient in patient care and sterile techniques, with strong teamwork and communication skills. Committed to ensuring optimal patient outcomes and supporting surgical teams efficiently.

Accomplished customer service professional with a strong track record of delivering exceptional support in fast-paced, high-pressure environments. Recognised for achieving consistently high satisfaction ratings, receiving commendations for crisis management, and fostering inclusivity when working with diverse communities. Skilled at resolving complex issues, maintaining operational accuracy, and mentoring colleagues to exceed service standards.

 I am dedicated to developing my client communication across diverse situations whilst being adept at supporting veterinary professionals in both consultative and surgical settings. I demonstrate exceptional ability to communicate effectively with team members, particularly under high-pressure conditions, ensuring the best outcomes. I am committed to maintaining clean and organised work environments to enhance patient experiences and reduce the spread of bacteria and illnesses. I am experienced in caring for a wide range of pets, including exotics and rabbits, with a focus on delivering compassionate care to a high standard. 

Medical Student who is enthusiastic about studying at King's College London excited to play my part to full capacity to support an effective student-run cafe whereby students feel welcomed and included. Proactive, team-oriented Team Member with a fluid diary and prior skills in effective task management, using POS equipment, inventory control and safe food preparation excited to take on further training so that every student enjoys prompt, friendly service at the Shack along with safe, tasty food and drink.

Dynamic and results-driven Floor Manager with extensive experience leading teams in luxury, fast-paced environments. With success in driving commercial results, streamlining operations, and coaching teams to deliver exceptional customer service. A proven record of achieving KPIs, managing stock flow, and maintaining store standards,
Now ready to step into a Store Manager role with Molton Brown for my next challenge within the beauty and fragrance industry.

  Proactive problem-solver with expertise in lean manufacturing and continuous improvement methodologies. I demonstrate composure under pressure and excels in time management, ensuring compliance with regulations and achievement of production quotas. I have strong verbal communication skills which has enhanced my understanding of machine operations, driving operational excellence and productivity.  

Experienced Store Manager with keen focus on driving sales and customer satisfaction. Transformed underperforming stores into top revenue generators by implementing innovative merchandising strategies and fostering team collaboration. Known for improving stock turnover and reducing operational costs through streamlined processes and staff training.

A dedicated and enthusiastic school leaver with a strong academic record from Trafalgar School at Downton. Known for being hardworking, creative, and quick to learn, with a genuine passion for music, art, and collaborative work. I will bring a proactive attitude, strong communication skills, and a hands-on approach to completing tasks efficiently. Excited to begin a professional journey and contribute positively as a reliable team member in a dynamic workplace.

A dedicated Civil Engineer with years of practical experience in structural design, project management, and site coordination. Skilled in using industry-standard tools such as AutoCAD, Tekla, and BIM to deliver high-quality, efficient solutions. Proven expertise in delivering projects on schedule and within budget while adhering to safety and quality standards. Completed an MSc in Engineering Management at the University of Portsmouth, with a focus on renewable energy and sustainable practices. Motivated to deliver exceptional engineering solutions and advance sustainable practices in construction and design.

I am a dedicated and adaptable professional with a background in consultative sales, account management, and client-facing roles, underpinned by a degree in Speech and Language Therapy. Known for my ability to quickly learn, tackle challenges head-on, and deliver results, I thrive in environments where both analytical thinking and empathy are required. I come from a big family of girls, so I’ve mastered the art of resilience, negotiation, and keeping a sense of humor under pressure. Currently training for my first marathon, I bring the same determination and discipline to my professional life—whether it’s managing complex client accounts, streamlining workflows, or collaborating across teams to achieve ambitious goals. I’m a hard worker who isn’t afraid to get stuck in, solve problems creatively, and make every project my own.

Dedicated professional with a strong work ethic and a passion for equine care. Committed to achieving goals and completing tasks with 100% effort. Punctual and reliable, with a focus on gaining valuable experience in the equine sector. Eager to expand knowledge and skills related to horse management and care.

I am currently training to become a pilot and absolutely adore everything about aviation. My passion for the industry drives me to give my best in every role I take on, and I aspire to build a long-term career within an aviation environment. I am eager to gain hands-on experience in this field and contribute positively wherever I can. With excellent communication skills, a friendly and approachable personality, and a strong work ethic, I work well both independently and as part of a team. My enthusiasm for aviation motivates me to continually learn, grow, and perform to the highest standard in any job I undertake.

Adaptable and results-driven consultant with over four years’ experience delivering complex digital transformation programmes across UK healthcare settings and KPMG. Proven track record in leading strategic interventions, including national initiatives such as the Single Patient Record and Tiger Teams EPR support. Skilled in operational transformation, stakeholder engagement, and system-wide change. Academically grounded with a Master’s in Philosophy, Politics and Economics of Health (Distinction), a Postgraduate Diploma in Leadership and Management, and certified Agile Project Management credentials.

I am a well mannered, calm and experienced videographer based in Lancashire, passionate about creating high quality content that tells a story. With a background in both freelance and team based productions, i have developed a strong skillset in various areas video production from live sports to fashion shows. Im known for my calm and professional approach, working well under pressure and collaborating effectively with clients to achieve the best results. I am now seeking a full time role where i can grow alongside a company and contribute to producing high quality content.


I am a passionate , dedicated professional & i have been a chef with over 20 years experience. In the running & maintenance of professional kitchens working within the health & safety procedures

I have worked in Pubs, Hotels, Restaurants & Cafes working with fresh produce managing the daily kitchen routines

Enthusiastic and dedicated individual bringing expertise in supporting needs in fast-paced hospitality. Adept at building positive rapport with customers, maintaining professional appearance and upholding effective management and leadership techniques. Seeking a role to diversify my skills and face new challenges.

Dedicated healthcare professional with extensive skills in palliative care and patient advocacy, specialising in communicating with non-verbal patients and adhering to patient confidentiality. Proficient in healthcare software and ECG interpretation, ensuring accurate patient observations and effective infection prevention and control. Committed to safeguarding children and vulnerable adults, with a strong understanding of medical ethics. Career goals include advancing expertise in dementia awareness and personal care assistance to enhance patient well-being.

I am a focused, organised and reliable individual. I strive to create a positive work environment through helping others and anticipating need. I work well under pressure and have a strong team mentality. I am a skilled multi tasker with an analytical mind and am dedicated to reaching both professional and personal goals. What I lack in experience in any given field I make up for in willingness to learn and a determination to succeed. Following a year spent working abroad I recently returned to the UK and am seeking employment in the local area. I have worked in many fields including hospitality, construction, goods transportation as well as food preparation and service. I would make an excellent and reliable member of your team.


Hardworking and dedicated General Labourer with over 2 years of experience. Good problem-solving skills, attention to detail and ability to complete several projects at once. Excellent work history, record of attendance and reliable transportation.

 Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. 

Offering strong interpersonal and communication skills with compassionate approach to supporting individuals. Knowledgeable about active listening, problem-solving, and providing emotional support. Ready to use and develop empathy, patience, and teamwork in every role.

 Dedicated professional with a strong ability to work effectively in double clinics, ensuring seamless communication and collaboration with orthodontists. Demonstrates expertise in anticipating patient needs and developing treatment plans, including IOTN scoring, while maintaining high standards of patient care. Committed to treating all patients with respect and building rapport throughout their treatment journey, consistently keeping them informed. Skilled in taking intraoral photographs to monitor progress and delivering meticulous care to achieve excellent outcomes. Career goals include further enhancing patient care through innovative practices and strengthening collaborative efforts within the orthodontist building a trusting relationship with the orthodontist 

Highly organised and detail-oriented Administrative Professional with extensive experience managing reception operations, coordinating daily office activities, and delivering exceptional customer service. Skilled in handling a wide range of administrative tasks, including scheduling, record management, correspondence, and payment processing. Adept at maintaining a welcoming environment, resolving issues promptly, and supporting teams to operate efficiently. Multilingual and adaptable, able to communicate effectively with diverse clients and colleagues while thriving in fast-paced, dynamic environments.

Detail-oriented professional with expertise in payments processing accuracy, complaint handling competence, and point of sale operation. Demonstrates tactfulness with difficult customers, ensuring compliance and customer satisfaction. Skilled in patience and tolerance, fostering positive interactions in challenging situations while maintaining high service standards.
Enthusiastic Team Member with knack for fostering collaboration and driving team success. Excel in maintaining high standards in customer service and operational efficiency. Delivered impactful solutions that enhance team morale and streamline processes.

Senior Financial Services Leader with 20+ years' experience transforming Complaints and Operational teams, integrating ways of working to deliver good client outcomes. A reputation for influencing at senior levels to drive strategic change without direct authority. Recognised for building high-performing teams, restoring service standards, and embedding client-centric cultures in complex, fast-changing environments. Expert in FCA regulatory standards, including Consumer Duty, with a proven record of leading complex organisational change.
Key Strengths: Dispute Resolution | Client Experience | Operational Excellence | Regulatory Compliance | Stakeholder Influence | Team Leadership | Strategic Transformation
CAREER HIGHLIGHTS
· Transformation & Integration: Led group-wide Complaint function integration at Nucleus Financial Group, aligning structures and standardising processes.
· Client Service Excellence: Directed service delivery for 10,000+ clients (£4bn AUM) at Schroders Personal Wealth, increasing first-contact resolution and client satisfaction.
· Operational Efficiency: Cleared substantial complaints backlog, restored service standards, and delivered process improvements across the function.
· Team Leadership: Built, integrated, and developed high-performing teams, fostering accountability, morale, and professional growth.
· Regulatory & Stakeholder Management: Maintained strong relationships with the Financial Ombudsman Service and influenced executive decisions to improve client outcomes.

Adaptable team player with strong time management and organisational skills. Proven ability to complete tasks efficiently while identifying process improvements. Committed to continuous learning and development in a supportive environment.

Dynamic professional with a strong work ethic and proven ability to work under pressure, demonstrating excellent communication skills and problem-solving capabilities. Adept at designing and planning, ensuring efficient job completion. Fast learner committed to leveraging skills for continued growth and success in future endeavours.

Experienced care professional specializing in dementia and palliative support, recognized for exceptional organizational and time management skills. Expertise in hoist operation, manual handling, and medication administration, with a solid foundation in first aid and food preparation. Focused on delivering high-quality personal care while ensuring patient safety and well-being through compassionate practices.

A qualified Nursing Mentor with extensive mentorship experience, adept at guiding student nurses and new staff through their professional development. Demonstrates excellent communication skills, enhanced by advanced training at the University of Central Lancashire, and possesses exceptional listening abilities honed through remote patient care. Empathetic and approachable, with a diverse background across secretarial, NHS, factory, retail, call centre, and nursing sectors. Committed to understanding individual needs and fostering growth without direct instruction. Proficient in IT skills and familiar with the Isle of Man through regular visits and property ownership.

I would be honoured to fill the position for Tescos for more reasons than one. I know Tescos is a company that love to give to the community for examples the meals given to schools and much more which I very much stand with. Aswell I think this is something I could really find a passion in and as someone who loves routine I believe I could really incorporate this into my life. Im really driven and think I can bring a new level of customer service skills and helpfulness to the company if given the opportunity. Im also very flexible and able to work weekdays and weekends.

Skilled professional with expertise in administrative operations, specialising in travel administration and meeting coordination. Proficient in Microsoft Office Suite and booking systems, ensuring efficient data entry and database management. Recognised for strong organisational skills, multitasking abilities, and sound decision-making while maintaining confidentiality. Experienced in training and development, focused on error resolution and process improvement to enhance operational efficiency.

Dedicated professional with expertise in hazardous material disposal and load unloading efficiency. Demonstrates strong construction basics and excels in following work orders with precision. Known for exceptional listening aptitude, determination, and manual handling skills. A reliable team player committed to contributing effectively to collaborative projects.
Energetic and proactive individual seeking to learn from construction team and gain practical experience. Competent in heavy lifting, goods transportation and assisting in site maintenance. Uses communication and active listening skills to understand and accurately follow instructions.

Friendly and approachable with keen ability to engage customers and provide tailored advice. Demonstrates strong communication skills and knack for problem-solving. Ready to drive sales and enhance customer satisfaction in a retail role.

 Accomplished recruitment professional with a wealth of experience leading and mentoring high-performing recruitment teams. Recognised for reliability, adaptability, and a broad skill set developed through years of hands-on involvement in dynamic, fast-paced environments.  Expert in managing the full recruitment lifecycle—from planning to onboarding—while ensuring strict compliance with relevant legislation, policies, and procedures. A results-driven leader with a proven track record of enhancing operational efficiency, driving continuous improvement and championing best practices which lead to a reduction in average time to hire times. 

With over 10 years of experience in residential development in the retirement sector, I have gained a vast range of experience across a range of projects, from mainly apartment blocks to housing projects.
Results-driven Quantity Surveyor with expertise in effective time management, JCT forms, and value engineering. Successfully managed diverse projects, ensuring deadlines and budget compliance while mentoring junior team members.
Dynamic Quantity Surveyor with a proven track record in managing multi-million-pound projects. Known for exceptional communication skills and team collaboration, driving efficiency in project delivery and mentoring apprentices to foster growth within the commercial team.
Detail-oriented Quantity Surveyor skilled in producing bills of quantities and streamlining procedures. Experience in coordinating technical information, contributing to accurate cost models, and implementing systems for enhanced project efficiency.

Dedicated professional with a strong focus on worksite cleanliness and precision workmanship. Demonstrates expertise in torque wrench usage and power tools, ensuring compliance with waste disposal regulations. Holds a valid driving licence and excels in roadside breakdown assistance, showcasing adaptability to new technologies. Known for punctuality, reliability, and a flexible approach to customer service. Aims to leverage skills in basic mathematics for measurements to enhance operational efficiency.

Results-focused Business Manager with knack for driving operational improvements and team performance. Boosted company revenue through strategic planning and streamlined processes, ensuring customer satisfaction and business growth. Known for fostering collaborative work environment and leading teams towards achieving set goals.
Driven and tenacious professional with strong leadership and strategic planning skills. Demonstrates exceptional communication and problem-solving abilities, paired with keen understanding of business operations. Poised to drive growth and innovation within dynamic organization.
Proactive individual with strategic mindset and strong leadership abilities. Skilled in financial management and team collaboration, ensuring smooth operations and goal achievement.
Offering strong candidate with knack for leadership, communication, and problem-solving. Knowledgeable about project management and team collaboration. Ready to use and develop skills in strategic planning, client relations, and operational efficiency.
Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner.
Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems.
Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives always looking for improvement opportunities.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion,strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Resourceful with outstanding knowledge to develop and maintain healthy customer pipeline. Good knowledge in the recruitment processes and customer service improvements willing to take on greater responsibilities to meet team goals.
Exceptional leadership, skills and communication abilities leads high-performing cross-functional teams.
Works to increase success through effective work strategies and customer service.
Thrives under pressure and adapts to challenges with ingenuity and resilience.

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