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A highly motivated and dependable professional with a strong background in customer service, leadership, and business operations. I bring a wide range of experience across diverse fields, including sales, logistics, tourism, and healthcare support having contributed to frontline efforts during COVID-19 by training NHS nurses on site at London hospitals. Most recently, I excelled in a Business Operations role, where I strengthened my communication skills and built trusted client relationships.
After taking time out from working to focus on motherhood, I am now seeking a part-time opportunity that allows me to add meaningful value while balancing family commitments. Adaptable and driven, I approach every role with resilience, a thirst for learning, and a calm, focused attitude under pressure. I’m excited to bring this energy and professionalism to a new role.

Diligent, resourceful and hardworking, I spent 15 years working as a music journalist before starting my own vegan hospitality business with my wife, which we ran successfully for seven years. Using skills that I had learned from my years in media - including a keen eye for detail and a passion for engaging with people - I worked to deliver consistently excellent customer service in a fast-paced environment, and built our small independent cafe into a welcoming and beloved community hub. Following the sale of the business, I am looking for a new challenge and to learn and develop new skills. I am highly motivated, professional and excel at both working alone and as part of a team.

Dedicated professional with a strong foundation in customer service excellence and team communication. Demonstrates expertise in workplace cleanliness, safety compliance, and legal adherence, ensuring quality achievement through adherence to standard operating procedures for over 10 years. Proficient in inventory management, cash handling, and key holding responsibilities. Known for an approachable demeanour and engaging personality. Committed to leveraging skills for continued growth in the hospitality industry.

Energetic Personal Support Worker skilled as a hygiene support and client care. Helps clients feel independent in daily living and meet all social, physical, and medical needs. Assists with CARE and basic domestic duties. Promotes independence and quality of life with empathetic and dignified care.

 Dedicated finance specialist with expertise in journal entries, depreciation calculations, and year-end reconciliation. Known for strong analytical skills and attention to detail, facilitating accurate financial reporting and data management. Capable of handling multiple responsibilities efficiently, with a commitment to professional development and skill enhancement. Seeking to leverage financial acumen in a challenging role within a growth-oriented organization. 

A friendly and approachable individual with strong communication skills built from multiple group coursework projects during A level studies. Therefore able to easily build professional relationships and encourage participation in group settings with an ability to remain calm under pressure.
Consistently punctual throughout school and volunteering due to excellent organisation skills ensuring preparedness for the day with an excellent attention to detail.
Extensive experience working with and helping children through babysitting, assisted reading, karate instructing has considerably increased my social, diplomatic and teamwork skills; applicable to any professional position. This has recently assisted me in moving into roles such as conservation volunteering and becoming a cub leader.

Highly communicative and customer-oriented professional with extensive experience in hospitality and table service. Skilled in creating a welcoming and comfortable atmosphere for guests, ensuring exceptional customer satisfaction. Fluent in Portuguese and English, with basic proficiency in Spanish, facilitating seamless interactions with diverse clientele. Proficient in preparing and serving beverages with speed and precision, maintaining high-quality standards. Demonstrates strong proactivity and efficiency in executing tasks, ensuring smooth operations in fast-paced environments. A dedicated team player with a positive attitude, adaptability, and a keen eye for detail, always striving to exceed expectations in service delivery.

 An enthusiastic and dynamic individual, with experience in both, the Interior and Fashion Industries. Consistently working effectively under pressure within various positions of responsibility and building strong relationships with global suppliers and contractors. 

Versatile and dependable professional with a strong foundation in administrative support, customer service, and domestic cleaning. Known for efficiently handling office operations, maintaining spotless environments, and ensuring high levels of client satisfaction. Demonstrates excellent organizational and communication skills, with a keen eye for detail and a proactive approach to problem-solving. Experienced in scheduling, data management, and client interaction, while also adept at performing thorough cleaning tasks in both residential and commercial settings. Brings a commitment to excellence, confidentiality, and customer-focused service in every role undertaken.

Knowledgeable about coordinating and supporting events with strong organisational and communication skills. Able to manage multiple tasks and deadlines while maintaining positive and professional demeanour. Ready to use and develop skills in planning, logistics, and teamwork. Calm and adaptable in stressful situations requiring on the spot thinking.

Resourceful and dependable individual with hands-on experience supporting daily operations in fast-paced environments. Known for strong communication, reliability, and the ability to work effectively both independently and as part of a team. Demonstrated competence in managing responsibilities under pressure, following structured procedures, and maintaining high standards of quality and service. Open to opportunities across sectors where efficiency, teamwork, and adaptability are valued.

Reliable and motivated individual with strong aptitude for fast-paced environments. Demonstrates excellent communication and teamwork skills, coupled with keen ability to multitask and maintain organisation. Committed to enhancing customer satisfaction and contributing to seamless dining experience.

 Dedicated professional with expertise in animal husbandry, cleaning and disinfection protocols, and gentle handling. Demonstrates strong analytical-thinking and stress management techniques, ensuring high standards of care. Proficient in child protection procedures, empathetic listening, and communication skills. Committed to fostering a safe and nurturing environment while continuously enhancing skills in the field.  Is a keen worker who enjoys working with animals and people with a good problem solving approach to things 

Detail-oriented and motivated graduate with expertise in Python, Power BI, and Microsoft 365, complemented by strong quality assurance and team management skills seeking to contribute to quality assurance and process improvement efforts in a dynamic engineering environment, while continuing to develop skills in testing, inspection, and compliance.

A highly motivated student with a strong work ethic and a passion for learning. I am confident in my ability to contribute positively to any work environment with my logical approach to challenges and adaptability. I am eager to apply my skills and gain valuable experience.

Strategic and results-driven QA leader with 14+ years of experience in quality engineering, test automation, test management, risk mitigation and process transformation. Proven expertise in leading cross-functional teams, implementing scalable testing strategies, and driving shift-left practices. Skilled at aligning QA with business goals and optimizing delivery pipelines for high-quality releases in fast-paced environments. Known for fostering innovation, building high-performing teams, and designing cost-effective, reliable testing solutions that improve production outcomes while adhering to development budgets.

 A trained barista and waitress with a great initiative. A great team worker and enthusiastic, greeting customers with a friendly face. 

Dedicated professional with extensive expertise in special educational needs and mental health support. Demonstrates strong relationship-building skills and a proactive approach to identifying issues, fostering an inclusive learning environment. Proficient in autism spectrum disorder understanding, ADHD strategies implementation, and dyslexia support techniques. Utilises creativity in teaching strategies and sensitivity towards cultural differences to encourage participation and promote positive behaviour. Committed to health and safety compliance, with a focus on using assistive technology for numeracy support and learning difficulty assistance.
Skilled in behavioural management and individualised learning plans to enhance student engagement and academic progress.
Skilled in collaborating with educators and parents to ensure a cohesive support system.
Offering strong interpersonal skills and genuine enthusiasm for supporting students' educational journey. Knowledgeable about creating positive learning environment and fostering student engagement.

Dedicated professional with expertise in domestic and commercial cleaning, customer service, and office administration. Proficient in MS Office applications including Word, Excel, and Outlook, with strong skills in time management and organisation. Experienced in operating office equipment such as fax machines, scanners, and printers. Committed to delivering exceptional support and communication within a dynamic work environment.

I am a dedicated retail professional with expertise in digital cash register operation and point of sale management. I can demonstrate proficiency in cash handling, transactions, and retail software, ensuring accuracy and efficiency. I am skilled in inventory management, order processing, and i strive to maintain professional presentation standards. I enjoy working with a team with a positive attitude and active listening skills, and good communication. I am committed to enhancing customer experience through meticulous shop floor maintenance and effective communication.

 Dedicated professional with expertise in process improvement and space management, team supervision, and facility maintenance. Proven ability to coordinate office moves efficiently while ensuring health and safety standards are met. Strong skills in stakeholder engagement, effective communication, and fostering a positive work environment. Committed to driving operational excellence through initiative and independence. 

Versatile and driven hospitality professional with over six years of hands on experience across the bar, cafe and restaurant environments. Cross functionally trained, trusted to lead in fast-paced environments, skilled in event coordination, barista and bartending services as well as customer engagement— often recognised through positive customer feedback and reviews.

A detail-oriented professional with a welcoming and friendly manner, adept at delivering exceptional customer experiences through strong communication and listening skills. Demonstrates expertise in sales, marketing, and IT systems, with a proven ability to adapt to varied environments while maintaining professionalism. Committed to leveraging attention to detail and adaptability to drive success in dynamic roles and contribute effectively to organisational goals.

Accomplished professional with expertise in team supervision, strategic planning, and business development. Demonstrates leadership excellence through effective public speaking and staff motivation, ensuring adherence to safety regulations and health compliance. Proficient in supply chain management and optimisation, leveraging project management tools to enhance operational efficiency. Skilled in business networking and equipment maintenance, with a strong command of the Microsoft Office Suite. Committed to driving organisational success through innovative problem solving and strategic initiatives.

Detail-oriented medical professional with MBBS and extensive experience in clinical coding and healthcare operations. Proven expertise in interpreting medical records and applying coding standards including ICD-10, CPT, SNOMED CT, and LOINC. Familiar with both UK and international healthcare systems, demonstrating adaptability and a commitment to quality. Strong analytical and organizational skills aimed at enhancing medical coding accuracy and efficiency.

Driven professional with focus on creating memorable and impactful events. Combines strong organizational skills with excellent communication abilities to manage vendors and coordinate logistics seamlessly. Aims to deliver exceptional experiences that exceed client expectations and foster lasting relationships.

A previous pharmacy support worker who has moved and is looking to continue work in a pharmacy environment. Has had one and a half years to hone skills at the Royal South Hants Pharmacy. Outstanding communication skills whether it is over the phone/email or within a hard working team. Really enjoys the problem solving part of pharmacy with medication stock or patient queries, along with bettering knowledge as a professional within pharmacy. Due to the unpredictability of previous work environments is very adaptable to almost any situation and can work around any issue. Adept at being organised and maintaining composure under stressful situations.

Detail-oriented accounting professional with AAT Level 2 certification, skilled in month-end reconciliations, imports and transport invoicing, and documentation. Proficient in MS Office, Bottomline, Equinox, Sunsystems, Sage, and Business Central 365. Demonstrates excellent communication and negotiation skills alongside strong mathematical abilities. Expertise in credit control techniques, purchase order approval, invoice processing, and account reconciliation. Adept at identifying and analysing system issues with a proven ability to multitask and meet deadlines. Career goal: to leverage extensive skills in a challenging accounting role that fosters professional growth.

Detail-oriented and results-driven Administrative Professional with 10+ years of experience in operations support, data management, compliance, and stakeholder coordination. Proven ability to streamline administrative workflows, enhance reporting accuracy, and support cross-functional teams in delivering high-impact projects. Adept at using technology and data to drive productivity, reduce errors, and ensure regulatory compliance in both public and private sectors.

Experienced Third-Party Risk Management Specialist with over 8 years in financial services, spanning both the asset management and insurance sectors. Skilled in developing and embedding third-party governance frameworks, policies, and oversight structures that align with regulatory expectations and enhance operational resilience.

Well-versed in the full third-party lifecycle—from materiality and outsourcing assessments, through due diligence, onboarding, ongoing performance management and issue resolution. Recent experience includes supporting the enhancement of TPRM practices at an insurance firm, including updates to SLA playbooks, RACI documentation, governance reporting, and vendor oversight mechanisms.

Recognised for building collaborative, business-aligned relationships and translating complex risk requirements into practical, value-adding processes.

As a person that prides myself on timekeeping. I am hard working and achieve any task I set out to complete. I am good at working as part of a team, supporting others and willing to ask for help when needed. I have learned to communicate with strangers this has been a challenge I have faced and overcome. I am compassionate and caring and although I struggle with anxiety I always push through to make sure I get what is needed to be completed done. I loved my time working within the charity shop field sorting and organising and helping others when needed.

IBM-certified Data Analyst with 3 years of experience as a Data Analyst and Power BI Developer. I am proficient in data modelling, DAX calculations, Power Query. Proven track record in leading Power BI projects, optimizing data quality, and implementing data governance practices. Strong communicator with experience in collaborating with stakeholders to translate business requirements into actionable data solutions. I am skilled in project management, and Team Leadership.

Dedicated professional with expertise in assembly line production and warehouse operations, demonstrating exceptional punctuality and reliability. Skilled in team coordination and adaptable to fast-paced environments, ensuring high quality standards and adherence to health and safety protocols. Proficient in packing procedures, palletising, and order palletising, with a strong focus on attention to detail and resilience to physical work. Committed to maintaining sound computer literacy for efficient warehouse picking, packing, and dispatching processes.

I am a dynamic and results-oriented professional with over six years of management experience in the hospitality industry, now looking to transition into a business operations or customer-focused leadership role outside of hospitality. My background has equipped me with strong expertise in managing complex day-to-day operations, optimizing budgets, improving profit margins, and delivering consistently high levels of customer satisfaction in fast-paced, high-pressure environments.
In my current role as Hotel Manager, I lead cross-functional teams, implement strategic initiatives, and ensure regulatory compliance—all while maintaining a focus on efficiency, service quality, and team performance. I bring a hands-on leadership style and a deep understanding of cost control, revenue management, and stakeholder communication.
I hold a Diploma in Hospitality Management from The Swiss Hotel School, where I specialized in business management, human resources, accounting, and revenue optimization. I am eager to bring my operational leadership experience and customer-centric mindset to a new industry, and contribute to a forward-thinking organization focused on growth, innovation, and excellence.

https://www.swisshotelschool.co.za/success-story-of-bianca-hospitality-class-of-2018/

Motivated and dedicated student eager to gain practical experience in retail or food hospitality. Enthusiastic about serving customers, maintaining a tidy environment, and supporting team goals. Comfortable working in fast-paced settings and willing to take on new challenges. Committed to learning, helping others, and contributing positively to the team. Ready to develop skills and provide excellent service.

Accomplished professional with extensive expertise in construction management and civil engineering, specialising in mechanical troubleshooting and health and safety compliance. Demonstrates a strong focus on continuous improvement, technology upgrade management, and waste management strategies. Adept at project budgeting, cost control, and reduction while maintaining a customer-focused approach. Proven track record in employee management and team leadership, leveraging product knowledge to enhance customer service. Committed to advancing career goals through innovative solution engineering and fault diagnosis capabilities.

Dynamic professional with a strong foundation in communication skills, problem-solving, and team building. Demonstrates resourcefulness and remains calm under pressure, effectively contributing to collaborative environments. Committed to leveraging these competencies to drive organisational success and foster positive team dynamics.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.


Accomplished professional with expertise in communication under pressure and relationship management . Proven track record in revenue generation from sales and team leadership in sales environments. Skilled negotiator with clients and rights holders, aiming to leverage these competencies to drive business growth and strengthen stakeholder relationships.
Seasoned Managing Director with talent for driving business growth and fostering innovation. Transformed underperforming divisions into profitable ventures and built high-performing teams that exceeded targets. Skilled in strategic planning, operational efficiency, and cultivating stakeholder relationships to deliver measurable success.

I am a dedicated, optimistic and attentive employee with just under ten years of experience in a variation of industries. I hold a passion for providing exceptional customer service and possessing strong communication skills. I am currently searching for a sole within a company which values their employees whilst offering a progressive and challenging environment.


  A highly skilled automation testing professional with extensive experience in SDLC and Agile Methodologies (SCRUM). Proficient in using Selenium WebDriver (JAVA) and REST API Automation, with expertise in creating BDD automated frameworks from scratch.
  Adept at unit testing frameworks such as Junit and TestNG, and build management tools like Maven. Demonstrated ability to create Regression and Sanity packs for continuous integration using Jenkins. Strong background in conducting functional, System Integration (SIT), End-to-End Testing, and API Testing. Expert in building Cucumber – BDD and Functional Driven automation frameworks, developing customised test automation frameworks using Java, Selenium WebDriver, and Junit.
  Skilled in creating automation scripts using Cucumber and Page Object Design Pattern. Solid knowledge of TDD framework, analysing business, technical, and functional requirements to develop comprehensive test plans, test cases, and strategies.
  Proven track record in providing estimations for release requirements, defect tracking, report generation, and requirement tracking throughout the test life cycle using JIRA. Excellent communication skills with a commitment to teamwork and mentoring less experienced team members.


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