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Principal Technical Account Manager with a track record of delivering technical solutions that improve client outcomes and revenue. Proven ability managing cross-functional teams, supporting SaaS issues, and leading pre-sales activities.

A warm, patient, dependable customer service professional with extensive experience in retail banking, hospitality, and shop environments. Resolve customer queries calmly and accurately in busy settings. Communicate clearly, support team goals, and maintain high service standards. Focus on practical, hands-on issue resolution that makes every customer visit a positive and happy one. Following redundancy from Barclays, I am keen to bring my passion for customer care and my positive attitude to Tesco.

I have 4 years of experience at ibis London Heathrow Airport , progressing from Reception Team Member to Reservations Coordinator and, since April 2026, Accounts Receivable & Reservations Coordinator. I have strong experience in hotel reservations, leisure and group bookings, invoicing, payment follow-ups, accounts receivable, and credit control. I work closely with clients, companies, tour operators, and internal departments to manage bookings from enquiry through to arrival, ensure reservations are accurate, and support timely payment collection. I am organised, reliable, and detail-oriented, with a professional and helpful approach and the ability to manage multiple priorities across reservations and accounts receivable.

Enthusiastic and reliable, with strong focus on fostering safe and positive environment for children. Excellent communication and interpersonal skills, ensuring effective collaboration with staff and students. Proven ability to manage multiple tasks and resolve conflicts, promoting harmonious lunchtime experience. Always ready to adapt and support wherever needed.

Enthusiastic and motivated professional consistently seeking new challenges.

Hospitality Professional experienced in event service, responsible serving practices, and venue promotion. Delivered outstanding customer service through effective communication and training, ensuring organised operations. Focused on enhancing guest experiences and driving business success in dynamic environments.

Compassionate Care Assistant with experience supporting elderly clients with daily living, personal hygiene and safe moving. Builds trusting relationships through consistent emotional support and companionship while promoting comfort, dignity and independence. Maintains clean, hygienic environments and follows infection control standards.

Customer Success Manager with a background in enterprise and mid-market SaaS, technology and B2B services. Manages customer lifecycles across onboarding, adoption, renewals and expansion, with strong senior stakeholder relationships, commercial negotiations and data-led account planning. Delivered 100% retention, portfolio growth and increased contract value across strategic accounts.

I am a hardworking and reliable 17 year old student who enjoys learning new skills and taking on new challenges. I have good communication skills and enjoy working with other people. Alongside college, I work occasionally - mainly during holiday periods for a local painting and decorating company where I am gaining experience in the workplace and developing my confidence and practical skills. I also enjoy helping out on my family's allotment which has taught me the value of hard work and commitment. In my spare time I enjoy walking my dogs and spending time with family and friends. I am currently learning to drive and am looking for a part time job where I can continue to gain experience and make a positive contribution to a team.

Reliable and friendly candidate with strong communication, teamwork and time management skills developed through teaching support and waitressing. Manages busy periods, helps create a welcoming environment and works well with colleagues. Brings a positive attitude and careful attention to tasks valued in part-time customer-facing or creative support roles.

University Experience & Extracurricular Activities

Founder & Lead Organiser | Plaque Pacers Dentistry Run Club

  Independently lead and coordinate a weekly run club for the University of Manchester Dentistry cohort, alongside fellow students and members from other year groups.
  Organise weekly routes, communicate plans and encourage participation across the dental school, creating an inclusive and motivating environment for students of all running abilities.
  Coordinate post-run socials and activities, strengthening relationships and community across different dentistry year groups.
  Originally co-founded and organised the club with a fellow student before taking sole responsibility for its continued organisation and development.

Anatomy Volunteer & Peer Tutor

  Supported second-year dental students with anatomy teaching and revision, providing accessible peer-to-peer guidance and academic support.

Social Representative | Manchester Dental Society

  Supported the organisation of student events and activities while facilitating communication between students, faculty and external organisations.

Community Dental Health Volunteer

  Worked alongside a health worker visiting mothers from diverse socioeconomic backgrounds, providing practical guidance on infant oral health, toothbrushing, dental attendance and prevention.

COVID-19 Vaccination Volunteer | Manchester

  Supported community vaccination services following the COVID-19 lockdown period, assisting patients attending health centres for vaccination and helping services run smoothly.

Manchester Festival of Nature Volunteer | Heaton Park

  Worked with children, adults and school groups during a full-day community event, leading walks, facilitating activities and engaging visitors with the natural environment.

Homelessness Charity Volunteer & Arabic Interpreter

  Volunteered within homelessness services, using Arabic language skills to facilitate communication between service users and staff and support access to appropriate assistance.

Community Gardening Volunteer

  Participated in community gardening projects, contributing to practical maintenance including planting, raking, trimming and general garden upkeep.


Rapid, Responsible and Reliable

Accomplishments:

- 12 years of Customer Service Experience (face to face, phone/email),

- 1.5 years of Administrative Service (travel agent and parts interpreter/service advisor),

- 2 years Hospitality Supervisor (hotels, venues, teams),

- 12 years of Driving experience in major busy cities (Lisbon, Barcelona, London, Geneva, Melbourne and more).

- 1 year of Basic Motorcycle Maintenance and Repair with some practical components.

Police leader overseeing teams involved in safeguarding, custody welfare and complex investigations. Combines sound judgement, detailed case oversight and partnership working to reduce risk, protect vulnerable people and support effective outcomes.
Having developed expertise in learning disabilities and neuro diversity.

Detail-oriented technician with 6+ years of experience ensuring data accuracy and integrity. Proven ability to maintain data quality standards, identify and resolve data inconsistencies and collaborate with stakeholders to improve data governance practices. Skilled in data analysis and data profiling. Excels at managing multiple tasks and prioritise effectively to exceed expectations. Experienced at working with and managing external and internal stakeholders.

Customer relationship and business development professional with 25+ years in ERP software and services. Track record of growing customer revenue, retaining strategic accounts, and driving adoption of cloud and ERP solutions. Known for delivering upsell growth while building long-term executive stakeholder relationships.

Hospitality Professional with years of experience as an Event and Bar manager in High-end events across London

Business Development Managers Position . I am a highly motivated, creative and enthusiastic professional with exceptional communication and organizing abilities. More than 30 years experience in Direct Sales in the customers home and B2B formats. Who started in sales by canvassing customers on the door in Ipswich to create my own appointments in the double glazing and conservatory industry . I have used what I learnt in double glazing sales in terms of cold calling and salesmanship in different situations and it has always proved successful .
Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.

Community Safety intervention officer with current front-line experience of anti-social behaviour (ASB) response within Birmingham City Council, combined with experience leading a team of six at a charity and two years of board-level governance experience, including a year on a Compliance & Quality Sub-Committee overseeing safeguarding, data protection, health and safety, and HR assurance. Skilled in evidence gathering, risk assessment, report writing and multi-agency working with police and emergency services and other agencies. MSc graduate in international business and management, currently studying security project management, and committed to developing strategic community safety leadership.

Dedicated Café Worker experienced in delivering exceptional customer service in high-pressure environments. Handled high-volume orders and cash reconciliation with precision while fostering a friendly and efficient service atmosphere. Committed to continuous improvement and supporting team members to enhance overall operational flow.

Healthcare professional with a background in resident care, medication management, care planning and team support in hospital and care-home settings. Brings strong communication skills with residents, families and healthcare teams, plus a steady focus on dignity, safeguarding, confidentiality and accurate records. Ready to step into a Deputy Manager role and support high standards of care.

Dynamic professional with strong public speaking and communication skills, known for exceptional resourcefulness. Adept at engaging audiences and conveying complex information clearly and effectively. Committed to leveraging these strengths to drive organisational success and foster collaborative environments.

Compassionate Physiotherapy graduate (MSc Advanced Physiotherapy, University of Salford) with three years of clinical rehabilitation experience in orthopaedic, neurological, cardiorespiratory and sports settings. Delivered patient-centred care through collaboration with physiotherapists, nurses and carers, focusing on exercise programmes and post-operative rehabilitation. Enhanced DBS cleared and first aid certified; HCPC application in progress.

Hospitality Operations Professional experienced in inventory management, customer bookings, and ticket sales. Delivered exceptional customer service in fast-paced environments while ensuring confidentiality of personal and financial data. Demonstrated strong administrative capabilities and time management skills, excelling in critical decision-making and deadline management.

Certified ESL Teacher with extensive experience working as an ESL Instructor and within various classroom settings. Dedicated and committed professional with patience, a positive attitude and great sense of humor. Sensitive to cultural diversity within multiple ethnic groups. 

I am a creative media production student with growing experience in video editing, visual content creation and film studies. I try my best to produce my work to the highest standard.
I would like to develop my experience further in the workplace environment.

Senior Process Engineer with 15+ years of experience in delivering Conceptual, FEED, Basic Engineering, technology scale-up and Detailed Engineering project in Sustainable Aviation Fuel (SAF), Renewable Fuels, Biodiesel, Natural Detergent Alcohol (NDA), E-Methanol, Syngas, oil and gas and specialty chemicals sectors. A proven track record in enhancing operational efficiency and system reliability. Experienced in leading multidisciplinary teams, developing process design packages, conducting process safety studies, and delivering complex projects from concept to commissioning. Proven ability to manage stakeholders, mentor engineers, and drive process improvements while ensuring safety, operability, and compliance with industry standards. Career goals include driving innovation in process engineering to support sustainable industrial growth

I am Alfie Shaw, an 18 year old student at Derby College where I'm learning about digital media and film making.
I have a huge passion for Science Fiction and both video and board gaming and have previous experience of working in the gaming retail industry.
I am a huge fan of Forbidden Planet, visiting the Derby store around once a week. Whilst I'm currently seeking part time employment to help support my studies I am also seeking my first footsteps into an industry I am keen to become involve din as a full time career.

Dedicated Psychology undergraduate from University of Kent with experience in customer service, administration and healthcare. Demonstrates strong communication, teamwork and organisational skills, effectively managing multiple responsibilities. Committed to contributing to team success while enhancing skills and gaining professional experience.

I am an experienced Financial Services Administrator with a background in banking and wealth management, with hands-on experience processing high volumes of financial transactions, including equities and investments, and regularly handling over 80 transactions a day. Highly organised and detail-oriented, with a strong focus on accuracy and confidence using financial systems and managing client records. Enjoys working collaboratively with different teams to ensure transactions are processed smoothly and accurately.

Accomplished sales professional with extensive expertise in customer relationship management and B2B sales. Proven track record in sales strategy development, market analysis, and revenue forecasting, leveraging CRM software proficiency to drive business growth. Adept at strategic prospecting, lead generation, and conversion rate optimisation, with a consultative selling approach that enhances client engagement and account management. Skilled in performance training and team collaboration, with a focus on achieving key performance indicators through effective negotiation skills and competitive analysis. Career goals include advancing business development planning within the SaaS industry while continuing to refine strategic selling techniques.

Detail-oriented Accounting Assistant with expertise in bank reconciliation, financial document processing, and record maintenance. Strong financial communication and client support skills enhance organisational accuracy and compliance. Skilled in cash handling and workspace organisation, contributing to efficient operations. Quick learner with a solid work ethic thrives in team environments and fosters positive customer experiences.

Customer Service Representative with strong ability to resolve customer issues and provide exceptional support. Consistently delivers positive interactions, contributing to customer loyalty. Strong communication skills coupled with empathetic approach, fostering trust and satisfaction. Proven ability to work collaboratively within teams, enhancing service delivery and operational efficiency.

i am under 18 until November 2027. Reliable and approachable student with experience in customer service, cash handling, order taking and working under pressure. Strong communication, teamwork and adaptability support positive service, while bilingual English and Amharic communication, patience and a responsible work ethic help meet customer needs and contribute to smooth daily operations.

IT-focused candidate with a BTEC National Extended Diploma in Information Technology and practical experience in maintenance work. Handles routine tasks, uses Microsoft Excel and applies problem-solving, time management and teamwork to support IT service, technician or apprenticeship roles. Reliable candidate with IT study, customer service experience and practical Excel skills. Handles routine admin, clear communication and fast-paced tasks with good time management, adaptability and a strong focus on helping users and keeping work accurate.

Driven professional with a solid background in administration, sales, and customer service. Strong communicator with proven problem-solving abilities and a commitment to high standards. Experienced in fast-paced environments, consistently delivering customer satisfaction. Completed A-levels in Applied Science and Criminology, demonstrating resilience and adaptability while fostering strong relationships with colleagues. Experienced in handling customer queries with friendly and professional approach. Thrive in fast-paced environments, ensuring customer satisfaction through clear communication and problem-solving. Excel in building rapport and resolving issues efficiently.

Motivated MSc Finance student with six months' experience as Customer Support Executive. Strong communication, teamwork, and problem-solving skills developed through hands-on experience. Organised and detail-oriented, with a commitment to high standards of service and professionalism.

Care Recruitment professional with experience in interview handling, CV sorting and shift planning. Supports recruitment activity through clear communication, careful organisation and consistent follow-up. Works well with busy schedules and keeps daily processes moving in line with team needs.

Resourceful professional with experience in retail and healthcare. Created engaging merchandise displays and managed stock levels while assisting customers. Gained insights into neurosurgery through patient assessments at Royal London Hospital. Skilled in cash handling and maintaining organised checkout areas, contributing to efficient operations. Ready to leverage these skills to support organisational goals.

Chef de Partie bringing strong kitchen hygiene, food preparation and station organisation to busy catering operations. Maintains strict food safety standards, supports inventory control and delivers reliable service under tight event schedules.

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