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Experience at Air Services, excelling in cleaning handling and inventory management. Currently working for a position role as an assistance for parts. Proven ability to enhance operational efficiency through teamwork and effective communication. Bilingual in Spanish and English, I adapt quickly to new challenges while maintaining a strong work ethic and commitment to safety.

Dedicated choral singer with expertise in sight-singing and music theory. Proven ability to collaborate effectively in diverse musical settings, enhancing vocal techniques and contributing to successful performances.

Dedicated caregiver with extensive experience at Right At Home Health Care, skilled in patient care
and home health support. Proven ability to enhance client well-being through compassionate
assistance and effective communication. Trained in CNA and HHA practices. Excels in maintaining
safety and delivering exceptional service in fast-paced environments.

Developed critical thinking and problem-solving abilities in fast-paced engineering environment. Brings strong foundation in analytical and technical skills, adaptable across various fields. Seeking to transition into new role where these transferrable skills can contribute to innovative solutions and project success.

 Personable and detail-oriented individual, with experience in customer service and data management. Proven ability to enhance client satisfaction through effective problem-solving and teamwork. Skilled in data entry and maintaining organized systems, demonstrating reliability and a strong work ethic in fast-paced environments. 

GIOVANNY TORRES
Orlando, FL | 407-684-2184 | torressapien0717@gmail.com
PROFESSIONAL SUMMARY
Service-oriented professional with international experience in guest relations and conflict resolution. Adept at managing front-facing operations and multi-tasking in time-sensitive situations. Committed to providing a premium guest experience while ensuring operational excellence. Eager to bring a professional attitude, global perspective, and strong reliability to a high-standard service environment.
WORK EXPERIENCE
DUNKIN’ | Guest Service Associate Orlando, FL | November 2025 – Present

  Customer Excellence: Facilitate a premium guest experience by managing high-volume orders with accuracy and a professional demeanor in a fast-paced environment.
  Problem Solving: Resolve customer concerns on the spot, ensuring guest satisfaction and maintaining brand reputation.
  Cash Operations: Manage front-facing operations, including Point of Sale (POS) transactions and accurate cash handling.
  Team Collaboration: Coordinate with team members during peak rushes to ensure service speed goals are met without sacrificing quality.

EDUCATION
LAKE NONA HIGH SCHOOL | High School Diploma Orlando, FL | Expected Graduation: May 2026
SWISS INTERNATIONAL SCIENTIFIC SCHOOL Dubai, UAE | 2022 – 2025

  Completed three years of rigorous international curriculum.
  Extracurriculars: Competitive Soccer Club Member (3 years) – developed high levels of teamwork, physical stamina, and dedication.

KEY SKILLS

  International Perspective: Adaptable to diverse customer bases and high-standard service environments.
  Operational Excellence: Cash management, multi-tasking, and workflow optimization.
  Soft Skills: Advanced communication, conflict de-escalation, and athletic-level work ethic.
  Bilingual/Multilingual: I am fluent in Spanish and English


Skilled Maintenance Engineer with a strong background in preventative and corrective maintenance. Proven ability to manage complex machinery installations, fault finding, and component replacement. Demonstrated strengths include problem-solving skills, technical acumen, and the ability to work well under pressure. Significant impact made in previous roles through streamlining maintenance processes and enhancing equipment longevity.

 Highly organized and detail-oriented accountant with over 20 years of experience providing comprehensive support to CFOs and senior executives. Recognized for exceptional interpersonal, written, and oral communication skills, along with a proven ability to manage multiple tasks efficiently in fast-paced environments. Demonstrates a strong capacity for rapid knowledge acquisition and application, ensuring adaptability to evolving financial landscapes. Committed to driving organizational success through meticulous attention to detail and strategic financial insight. 

Dynamic professional with over 10 years of experience in production and equipment maintenance. Known for strong leadership and multitasking abilities, effectively training teams and implementing process enhancements that drive operational success and safety standards.
Results-driven technician with a strong focus on operational efficiency and safety compliance. Expertise in troubleshooting and process improvements, committed to enhancing productivity and minimizing downtime.

Professional and skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, able to excel in fast-paced environments. Expertise in coffee preparation, and inventory management, with a friendly and approachable demeanor.

Dynamic professional with extensive experience in customer service and staff management at Jiffy Lube. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in inventory control and multitasking, consistently achieving operational efficiency while fostering a collaborative team environment. Committed to delivering exceptional service and driving business success.

Dynamic educator and coach with extensive experience at Mt. Bethel Christian Academy, skilled in leadership and team collaboration. Proven track record in enhancing athletic performance and fostering student engagement through effective communication and strategic planning. Adept at developing tailored training programs that elevate individual skills and promote teamwork.

Dynamic Lead Fiber Optic Technician with a proven track record at Outsource, excelling in fiber splicing and quality assurance. Recognized for enhancing team performance through effective training and implementing safety compliance measures. Committed to continuous improvement, optimizing project efficiency, and delivering exceptional customer service in high-pressure environments.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Warehouse, logistics, and event operations professional with 5+ years of experience supporting high-volume
distribution centers and large-scale venues. Proven ability to operate industrial equipment, execute complex floor
plans, train teams, and meet tight deadlines in fast-paced environments. Skilled in SAP, WMS systems, inventory
control, and safety compliance.

Compassionate and dedicated Certified Nursing Assistant (CNA) candidate with hands-on training and a strong background in healthcare and customer service. Proven ability to deliver empathetic care, support patient needs, and work effectively within team environments. Eager to contribute my skills and commitment to providing exceptional patient care in a reputable healthcare setting.

Customer-first sales leader with a proven record of building, coaching, and scaling high-performing real estate teams. Consistent top producer with deep expertise in contracts, negotiations, and luxury residential transactions. Known for driving agent productivity, market share growth, and exceptional client experience while leading by example.

Developed skills in educational environment, including effective communication, critical thinking, and curriculum planning. Seeking to transition into new field where these skills can be applied and further expanded. Committed to making positive impact and contributing to team success.

 Titulaire d'un diplôme en Banque, Finance et Assurance, j'ai acquis une solide expérience en gestion financière. J'ai notamment été amené à élaborer des états financiers, gérer les paiements liés au transport, vérifier la conformité des réquisitions et des factures, ainsi qu'assurer le classement des documents comptables.  Par la suite, j'ai occupé le poste de responsable formation et insertion professionnelle, une fonction qui m'a permis de développer des partenariats stratégiques et de négocier des contrats d'apprentissage pour les bénéficiaires. Cette mission a renforcé mes compétences en négociation, un domaine directement lié à ma formation initiale, et qui constitue, selon moi, un levier essentiel dans les métiers de la finance et de la gestion. 

Dynamic and dedicated professional with experience at Sea Island Resort, excelling in guest satisfaction and operational excellence. Proven ability in teamwork and attention to detail, enhancing service quality. Skilled in banquet coordination and maintaining a positive atmosphere, ensuring seamless experiences in fast-paced environments. Eager to contribute and grow in a collaborative setting.

Organized community events and coordinated volunteer logistics, showcasing strong teamwork and problem-solving skills. Committed to enhancing participant engagement and ensuring efficient operations.

Bilingual and results-oriented leasing professional with proven success in driving occupancy, managing leasing operations, and delivering exceptional customer experiences. Skilled in resident relations, application processing, and local market analysis with strong knowledge of Fair Housing laws and leasing compliance. Adept at building lasting relationships through excellent communication, organizational expertise, and a customer-first mindset. Fully proficient in industry-standard property management systems.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Professionnel polyvalent, formé en technico-commercial et en management de la qualité, je combine technique, sens du relationnel et rigueur méthodologique. Mon parcours me permet de développer des solutions adaptées aux besoins des clients tout en garantissant le respect des normes QHSE et l’amélioration continue. Doté d’un esprit analytique et orienté résultats, je m’investis aussi bien dans la fidélisation et le développement commercial que dans l’optimisation des processus qualité.

I have over 15 years of experience in banking, electronic processing, loan origination & servicing, and finance. My current expertise resides within the realm of the Small Business Administration (SBA) where I close & package SBA loans for one of the top FinTech shops in the nation! I also lend support relative to SBA loan originations, underwriting, servicing, funding, booking, and sales. I have attained a wide range of knowledge, experience, and skills that would be a tremendous asset to any company!

Bilingual student seeking a degree in Finance at the University of North Georgia. With over 5 years of customer service expertise and 4 years of experience as a pharmacy technician. My goal is to apply my critical thinking and communication skills to excel in the finance field. I am committed to delivering excellent financial advice and guidance. I look forward to this new shift in my career and the opportunities to come.

Detail-oriented professional with a background in financial analysis and data organization. Proven ability to manage teams and streamline operations, dedicated to supporting business growth through effective planning and project execution.

 Web management professional prepared to drive project success through strategic planning and execution. Skilled in overseeing web development, ensuring optimal functionality, and timely delivery. Strong focus on team collaboration, adaptability, and achieving impactful results. Proficient in coordinating cross-functional teams, managing timelines, and utilizing project management tools. Known for effective communication, problem-solving abilities, and fostering productive work environment. 

Motivated and compassionate nursing student seeking an entry-level hospital position. Strong foundation in health science coursework with a genuine interest in patient care and clinical environments. Reliable, detail-oriented, and able to work effectively in fast-paced healthcare settings while maintaining professionalism and empathy.

Detail-oriented Senior Marketing Major with four years of experience in the non-profit sector. Proven ability to prioritize tasks and maintain focus in high-pressure environments. As a Young Life Leader, led mentorship initiatives, event planning, and conflict resolution efforts, driving positive youth development through effective communication and leadership.

Results-driven SFMC Developer with a proven track record at Camping World, enhancing email engagement through targeted campaigns and dynamic content. Proficient in SQL and AMPScript, I excel in audience segmentation and automation, driving operational efficiency. A collaborative team player, I consistently deliver impactful marketing solutions that elevate client success.

Oversaw operations and maintenance processes to enhance efficiency and elevate customer satisfaction levels.

Rising senior at Louisiana State University majoring in finance, expected graduation May 2026. Experienced in industrial real estate brokerage and data analysis, with a strong background in sales. Successfully launched and operated multiple service-based businesses, including junk hauling and pressure washing, while also purchasing, refurbishing, and reselling boats and vehicles for profit. Developed expertise in market analysis, customer service, and entrepreneurship through these ventures.

Thorough Operations Lead with 2 years of experience driving business success within the Diversitech Corporation.
Poised professional with outsanding organizational and leadership skills. Motivated and seasoned to lead team of talented employees.


Dynamic Realtor with a proven track record at Agape and Associates, successfully closing 18 transactions in 18 months. Expert in contract negotiation and client relations, I excel in remote operations and community outreach, driving business growth through innovative marketing strategies and exceptional customer service.

I offer a strong foundation in communication and customer service. I am eager to learn and develop in a professional setting. I bring an understanding of telecommunication systems and the ability to quickly adapt to new technologies. Ready to use and develop skills in call management and customer interaction in the receptionist role.



To make a successful career in the field of Hospitality Industry through continuous learning from
the market leaders. My short term goal is to get a job in required company where I can utilize my skills and improve my career path and my long-term goal is to be in respectable position in the company.


GM GWENDOLYN MILLSAP gwgamble36@gmail.com 4706847552 Cartersville, GA 30121 Dedicated Housekeeping Aide brings attention to detail and cleaning abilities to meet demanding standards. Thoroughly inspects spaces, cleans surfaces and restocks supplies. Trained in safe chemical handling and guest relations.

Accomplished relationship manager with demonstrated strategic planning skills, strong verbal and written communication and presentation skills, and experience building and maintaining effective community relationships. Empathetic and committed to diversity and community well-being. Strong customer service ethic and dedication to follow through on goals and objectives

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