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With over 5 years of experience in the field of telecommunications sales, particularly within the governmental and public sectors, I possess the knowledge and expertise to achieve targets and exceed customer expectations. My focus is on ensuring customer satisfaction while adhering to company policies and regulations. Currently seeking an opportunity in Key Account Management, where I can leverage my strong selling and communication skills to effectively manage client relationships and contribute to the growth and retention of key accounts. Firm belief that success in any task within the workplace requires responsibility, inspiration, and cooperation, and consistently striving to embody these qualities in my work.

Over 18 years of experience working in Telecom & IT Environments.

Currently, I lead as Head of Governance, Risk, Compliance & Planning for Ericsson Middle East and Africa (MMEA) market area under Business Area Networks (BNEW) Build Domain developing my organization to support project managers, program directors and customer operation managers to plan, execute and deliver customers' networks rollout projects with customer satisfaction in focus while I am driving several operational excellence initiatives, delivery model efficiencies, quality improvement programs, planning practices digitization, processes standardization/ automation, ensuring people engagement, governance adherence, mandatory compliance enforcement and definitely focusing on business financials.

Previously and in between the period of 2007-2019, I took several complex roles and responsibilities within Mobile Services (MS) Networks, IT, Cloud (IT&C) & Business Process Operations (BPO), Network Design & Optimization (NDO) within multiple Ericsson customers units in Middle East (Ex: Etisalat, ZAIN, MTN, Vodafone) in countries Egypt, Jordan, Afghanistan, Iraq, Saudi Arabia, Pakistan, Iran & Turkey with strong exposure in Managed Services contracts phases from engagements to delivery of network operation centers and field services. Over a year interesting experience as Acting Chief Operating Officer for Roshan Afghanistan Managed Services account.

Enthusiastic and passionate about Telecom & IT Technology Advancement, Artificial Intelligence & contribution to business value.

I am always interested in understanding people psychology and always eager and ready to take up a new challenge.

Key Competencies: Services Delivery | Operations and Projects/ Programs Management | People Management | Business Strategy Execution | Technology Leadership | Digital Transformation | Automation & Analytics | Governance, Risk & Compliance | Networks Rollout | Financial Forecasting, Budgeting & Control | Business Excellence

Seeking a challenging position in a reputable organization to meet my ambitious and capabilities where my academic background and interpersonal skills and experience will be developed.EDUCATION
Faculty: Art
Department: Social science.  
Major: Society and relationship among individuals.
University: Zagazig  
Grade: Pass
Year: 2013

Business transformation leader with 20+ years of executive experience driving large scale digital initiatives, operational performance, and cross-border ERP deployments across B2G, finance, telecom, and tech sectors. Proven ability to lead enterprise-wide change, manage cross-functional teams, and deliver ROI through strategy execution, system integration, and agile leadership. Skilled in leading PMO governance, aligning business and technology, and enabling organizational scale.

Disciplined Finance Intern pursuing opportunity to further studies and add to hands-on financial services experience. Accomplished at performing quantitative data and producing graphs. Excellent report drafting and monthly statement analysis talents. Flexible and hardworking eager to listen, learn and support superiors.

Strategic and creative marketing professional with over 4 years of experience, driven to spark impactful ideas that deliver results and impact people. Skilled at combining strategic thinking with innovative execution, leveraging both industry experience and academic foundation to develop and implement effective marketing strategies that align with business goals and drive measurable outcomes.

"Possessing over 10 years of experience in digital marketing across multiple companies and institutions, along with 8 years of training experience, having successfully trained more than 300 individuals."

Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination with solid project management and operation experience .
Expertly assists executive team using exceptional communication and organizational skills along with being much presentable .
I worked for top Egyptian and multinational companies based in USA .

Motivated teacher with 2 years experience as a teacher assistant at Hala Jeddah international school, attendance in elementary science classes from grade 1 to grade 6,
eager to begin a career as a science teacher and inspire students with a love for learning through engaging and simple teaching methods.

Senior product management professional with track record in driving product development and market strategy. Expertise in agile methodologies, data analysis, and stakeholder communication. Strong focus on team collaboration and delivering impactful results. Reliable, adaptable, and skilled in prioritizing and solving complex problems.

Sales professional prepared to bring extensive industry knowledge and results-driven approach to dynamic team. Known for effectively managing client relationships and implementing sales strategies that lead to increased revenue. Highly collaborative, adaptable, and reliable, with strong skills in communication and problem-solving.
Adaptable and forward-thinking [Sales Manger] methodical about capturing every business development opportunity with multi-pronged approaches. Focused on continuous improvement of sales numbers through strategic management of teams and monitoring of market trends. Skillfully build connections and remove roadblocks by leveraging [Beauty] industry expertise.
Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.

Visionary CEO and Managing Director with over 30 years of experience leading transformative growth, operational excellence, and organizational reinvention. My expertise spans manufacturing, industrial, IT, and consumer goods, with a focus on developing scalable business models and effective corporate structures.
Author of 'Differentiated Enlightened Supply Chains' and creator of the proprietary DESC® framework, bringing a forward-thinking, innovative approach to business strategy, fostering agility and thought leadership in competitive and evolving markets.
A proven track record in driving large-scale transformations, driving substantial profit increases, and operational improvements in competitive markets, with deep expertise in strategy, supply chain, finance, and human capital management. I aim to unlock enterprise value and build future-ready organizations.

Intuitive transformation analyst and seasoned human resources leader with passion for understanding business models. Decisive HR practitioner who can leverage HR interventions that exceed corporate vision with global perspective through critical insights and analytics, scalable strategies, robust implementation, and people engagement. In the various role in across industry, have a successful track record as a Business Partner at both the strategic and operational levels in enabling Leadership Teams to improve business performance and build organizational capability through: HR planning around Business Transformation Organization Design and Restructuring HR Strategy and Execution. Operational Management of HR programs. Championed impactful programs and strategies for internal change management, building employer brand, employee retention, competencies mapping, career planning, leadership development, HRIS/workday and more. Take pride in contribution to the development and acceleration of professional associates across various Organization who today are in key HR leadership roles. Have lived across India, Asia Pacific, Europe, and MENA region and worked across customer-driven businesses in FMCG, IT, Manufacturing, Supply chain and International NGOs with focus on creating sustainable HR strategies and building strong team relationships.

 Driven and persuasive individual with knack for building strong relationships and effectively communicating complex information. Possesses comprehensive understanding of medical terminology and pharmacology, coupled with strong presentation and negotiation skills. Dedicated to driving positive outcomes and enhancing patient care through impactful engagement with healthcare professionals. Currently undergoing the mandatory Pharmacy Internship (PharmD year 2025) to complete licensure requirements (passed the EPPLE successfully and presented my graduation project which was CDM APP for MS). 

Creative and strategic UX/Product Designer with over 5 years of experience supporting intuitive human interaction across complex systems in FinTech, AI, and Telecom industries. Skilled in leading cross-functional squads, building scalable design systems, and mentoring junior talent. Successfully managed products serving 40M+ users, including Vodafone Cash, Fawry’s Loyalty & Growth squads, and AI feature development at Widebot and AIM Technology. Experienced in designing and managing digital products for diverse international markets such as the UK, Ireland, Albania, and Czech Republicthrough my work on the SOHO app at VOIS.
Dedicated to creating inviting, user-centric experiences from open-source tools to proprietary platforms by blending design thinking, research, and innovation. Appointed by Helwan University to consult and teach its first-ever Web Design course at the Faculty of Fine Arts, reflecting a commitment to digital education and leadership.
Graduated with honors from Grand Canyon University (USA) as a Division I student-athlete and part of the Egyptian National Swimming Team. A Guinness World Record holder and globally minded designer, professionally trained across Adobe Creative Suite, web design, UX/UI tools, and front-end technologies. Passionate about solving real-world problems through visual communication, innovation, and empathetic design.

Dedicated Customer Service Representative with a proven track record at Concentrix Egypt, excelling in problem-solving and active listening. Enhanced customer loyalty through personalized solutions and contributed to sales growth by upselling. Proficient in CRM software and Microsoft Office Suite, consistently delivering exceptional service under pressure.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Bright and insightful Chairman enthusiastic about applying 30 years of Agricultural and trading experience to dynamic challenges. Promotes growth and operational improvements as first-rate communicator, organizer and planner.

Results-driven Data Analyst with a proven track record at [Previous Employer]. Expert in data visualization and statistical analysis, leveraging advanced Excel functions to enhance decision-making. Skilled in Python programming and strategic planning, I effectively communicate insights that drive resource optimization and business growth.

Dynamic HR professional with extensive experience at MIG Masrya International Group and banking sector, adept in payroll processing and HR policies development. Proven ability to enhance employee relations and ensure compliance with health and safety regulations. Strong communicator committed to fostering a positive workplace culture and driving organizational success.

Electrical and Computer Engineering graduate with a minor in Mathematics seeking entry-level position in embedded systems, control, or power engineering. Skilled in circuit design, simulation, and system integration from academic and capstone projects. Committed to applying practical engineering knowledge to solve real-world problems in a team environment.

Dynamic General Manager with a proven track record at Badr Petroleum Co., excelling in staff supervision and performance improvement. Spearheaded cost-saving initiatives while fostering a collaborative team environment. Expert in training and development, enhancing productivity through effective leadership and relationship building, resulting in significant operational efficiencies.

I am a hardworking and detail-oriented architecture student at the German University in Cairo, passionate about designing spaces that are both functional and inspiring. With strong time management skills, I consistently deliver high-quality work within deadlines and thrive in collaborative environments. I am proficient in a wide range of design and visualization tools ( including AutoCAD, Rhino, Revit, Photoshop, etc). I am now looking forward to growing my experience through real-life work opportunities where I can apply my skills, learn from professionals, and contribute to impactful projects.

To leverage my electrical engineering skills and hands-on experience in a challenging engineering role where I can contribute to the successful execution and maintenance of power and lighting systems. I aim to continue growing my expertise, gaining new technical skills, and being part of a forward-thinking team that values innovation and excellence.
A highly motivated and detail-oriented Electrical Power Engineer with a Bachelor's degree from Menoufia University. Possessing over 2 years of hands-on experience in electrical engineering roles, including site engineering and maintenance operations. Skilled in the design, execution, and maintenance of electrical power and low current systems. Proficient in AutoCAD, Ecodial, and Microsoft Office programs. Known for strong problem-solving abilities, excellent team collaboration, and delivering projects with precision and compliance with international codes.

I have about 10 years of experience , I did work in the real estate field as an operations manager & in the conferences field as project manager.
I also possess excellent communication skills , interested in travelling so much it's my main passion , work well under pressure to meet deadlines , Hard worker , quick learner , self-motivated , sensitive , caring , love teamwork & have strong skills in organizing workflow.
Am fluent English & have some other languages , Ecxellent command in computer & internet skills.
Briefly about me , am a football player & sporty girl.

Having 19 years of working experience in Gas Processing in the field of Oil & Gas, gas treatment, Amine sweetening, molecular sieve gas dehydration, gas cryogenic process with APCI technology, gas fractionation. Familiar with DCS (Yokogawa and Foxboro system) & PLC and HMI systems, control room & field experience in Pre- commissioning, commissioning, including pressure leak testing, instrument loop/logic checking in DLNG. Responsible to monitor process parameters, plant smooth operation, start up, shut down, commissioning, routine checks, trouble shooting. Good understanding & reading skills about P&ID and PFD. Review and develop operating procedures to ensure smooth operation with minimum downtime and safe execution of maintenance jobs.

Results- driven independent saleswoman with more than 5 years of experience in Sales, Proven ability to identify customer needs , build strong client relationships, and consistently exceed sales targets .

Strategic and results-oriented Marketing Leader with 10+ years of cross-regional experience in the Digital Financial Technology and Advertising sectors. Demonstrated success in driving digital transformation, leading integrated marketing strategies, and managing high-impact projects across diverse markets including East & West Africa,Egypt,USA, Canada, KSA, Australia & UAE.
Proven ability to translate complex business objectives into scalable digital solutions, having led CRM overhauls, AI-powered automation workflows, and omnichannel campaign execution targeting financial institutions. Adept at managing customer portfolios, launching digital products, and aligning cross-functional teams to accelerate growth and improve operational efficiency.
Holds a Bachelor's degree in Computer Science and an Advanced Marketing Management Diploma. Combines technical fluency with commercial acumen to bridge product, data, and marketing, with a passion for innovation, execution excellence, and sustainable impact.

Experienced strategic business advisor with a proven track record in analyzing business performance, identifying growth opportunities, and developing data-driven strategies. Skilled at guiding businesses through challenges and creating actionable plans to achieve objectives.
Versatile content writer known for producing a wide range of materials, from technical whitepapers to promotional copy, while managing diverse writing tasks to support brand identity and enhance customer engagement.

Dynamic Social Media Marketing Specialist with a proven track record at Nammos Spa, enhancing brand reputation and driving user engagement through innovative content strategies. Skilled in paid advertising and audience segmentation, I excel in creating impactful campaigns that boost brand awareness and optimize performance, while fostering effective communication within teams.

Dedicated dental assistant volunteer at Dental Avenue, adept at disinfection and sterilization while ensuring patient safety during emergencies. Proven teamwork and problem-solving skills contributed to successful dental procedures, enhancing patient comfort and care. Committed to maintaining a sterile environment and supporting team efficiency through effective communication and engagement.

Results-driven Sales and Marketing professional with over 10 years of experience in customer relationship management, sales strategy development, and client communication. Skilled in understanding client needs, offering tailored solutions, and building long-term customer loyalty. Adept at working in fast-paced environments and achieving sales targets. Seeking a new opportunity in a dynamic company to contribute my experience and grow in the field of marketing or sales.

Dynamic Civil Engineer with expertise in AutoCAD and Revit, recognized for innovative foundation and retaining wall designs at Civil Engineer. Proven ability to enhance project efficiency through strong problem-solving skills and a deep understanding of soil mechanics and geotechnical engineering. Committed to delivering high-quality results in complex engineering projects.

Accomplished professional with expertise in production optimisation, cost control, and lean manufacturing. Demonstrates proficiency in quality management (ISO, AQL) and supplier development, driving cross-functional leadership to achieve organisational goals. Skilled in budgeting and P&L oversight, technical training, and EH&S compliance. Committed to KPIs and continuous improvement, aiming to enhance operational efficiency and deliver measurable results.

worked as an intern at MATGR, where I helped the team work better together and made tasks more efficient. I used data analysis and problem-solving to improve how inventory was organized and supported project planning. I quickly learned new software and stayed flexible, contributing to a positive and productive work environment.


To secure a geological position in an esteemed organization, that will challenge my skills and utilize my abilities and to excel in the progressive environment to my fullest potential for the sustainable development to the mankind.

Software Engineer with 5+ years of experience delivering scalable, high-quality applications using TypeScript, JavaScript, Node.js, Angular, and React. Proven ability to design and implement robust architectures following Domain-Driven Design principles and containerization with Docker. Skilled in both frontend and backend development, with experience in mobile development using Xamarin and .NET. Adept at collaborating with cross-functional teams across Europe and the Middle East. Passionate about building user-centric solutions, improving performance, and driving innovation in web and mobile platforms.

A highly skilled professional with extensive knowledge of UAE and Egypt road networks, adept in GPS and navigation systems. Demonstrates exceptional time management, punctuality, and a strong sense of responsibility, ensuring efficient execution of logistical and transport tasks. Known for maintaining a professional appearance and providing multicultural customer service with excellent communication skills in Arabic and basic English. Possesses high-level driving skills under pressure, with the ability to make quick decisions during emergencies. Experienced in vehicle inspection, basic maintenance, and handling military equipment with strict adherence to instructions and military discipline. Committed to complete confidentiality and discretion in all missions while excelling in teamwork within structured environments.

Certified Salesforce Business Analyst with 10+ years of experience in CRM operations, sales enablement, and stakeholder engagement across global organizations. Specialized in customer relationship optimization, data-driven decision-making, and cross-functional communication. Adept at translating business needs into scalable CRM solutions. Proven track record of driving operational efficiency, user adoption, and customer satisfaction in enterprise environments.

Dynamic Customer Experience Manager with a proven track record with far exceeding expectations appraisal at QNB Bank for last 2 years , excelling in problem-solving and cross-functional collaboration. Achieved significant improvements in customer satisfaction through effective complaint resolution and streamlined processes. Skilled in voice of customer analysis and fostering teamwork, driving continuous improvement in service delivery.


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