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Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dynamic professional with a proven track record at NSO Outsourcing, excelling in customer service and problem-solving. Demonstrated adaptability and decision-making through effective resolution of complex issues, enhancing customer satisfaction significantly. Skilled in active listening and maintaining confidentiality, showcasing exceptional team collaboration and quality control abilities.

Seasoned Quality Analyst with a proven track record at ERC/Back Office, enhancing customer satisfaction and streamlining warranty processes. Expert in quality improvement and audit processes, with a knack for leading teams to exceed quality and production goals. Skilled in delivering top-notch customer service and driving continuous improvement, significantly boosting efficiency and client trust.

Proven Technical Support Representative and Customer Service/English Translator with a history at Lorenzo Security, adept at providing critical technical solutions and translating complex customer needs into actionable solutions. Recognized for being respectful, a supportive team player, and excelling under pressure. Skilled in bridging communication gaps and enhancing customer satisfaction.

Dynamic professional with a proven track record at Alorica, enhancing customer loyalty through exceptional service and empathy. Excelled in high-stress situations, demonstrating adaptability and problem-solving skills. Skilled in technical support and active listening, significantly improving user experience and customer satisfaction.

Motivated MD student at Universidad Iberoamericana (UNIBE) with a half scholarship for academic excellence. Active in the DERMING Group (dermatology research), Honey Heart (health services to underserved communities and suture training), AEME (medical student development), and GOING UNIBE (gynecology projects). Completed the BLS course by the American Heart Association. Dedicated to academic growth, collaboration, and making a meaningful impact in healthcare and community service.

Dedicated professional Customer Success Manager with a strong focus on driving customer satisfaction and retention. Proven expertise in managing customer relationships and leading initiatives to enhance client engagement. Skilled in problem-solving and effective communication, ensuring the success of valued customers.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Soy una persona que se esfuerza en todo momento por garantizar la satisfacción del cliente. Cuento con amplia experiencia profesional. Tengo facilidad para trabajar tanto en equipo como de forma independiente, según las necesidades. Busco la oportunidad de demostrar mi valía en una empresa de futuro.
Tratando siempre de tener dirección precisa y liderazgo efectivo , mi capacidad de coordinar equipos me permiten maximizar la eficiencia operativa y promover un entorno laboral colaborativo y orientado a resultados. Deseo proponerme nuevas metas y demostrar mi valor en un ámbito empresarial desafiante.

Hotel Management Professional with over 8 years of experience in the hotels and tourism industry. Proven track record of success in various roles, including certified operations representative at United Airlines. Excels in delivering exceptional customer service and fostering inclusive environments and exceeding VIP expectations, ensuring seamless service delivery.

Experienced and Proactive professional bringing many years of experience in telecommunications, specializing in AI-driven solutions, cloud platforms, digital transformation and customer retention strategies, service delivery, sales, and customer success. Demonstrated success in driving multimillion-dollar projects and revenue growth through SaaS, AI, and IoT solutions, while enhancing customer engagement and reducing churn. Recognized for driving organizational growth through innovative solutions, team leadership, and strategic planning and aligning business strategy with technology to maximize customer lifetime value. Proficient in leading cross-functional teams, cultivating C-level relationships, and executing market expansion strategies that consistently exceed P&L targets. Seeking a leadership role to deliver measurable results and drive growth.

Adept at bridging language and cultural barriers, enhanced healthcare delivery at Voyce Global by providing critical interpretation services to Spanish-speaking patients, ensuring equitable access to care. My expertise in medical terminology and active listening significantly improved patient outcomes. I also developed a comprehensive glossary at Certified Language Techs, showcasing my attention to detail and fluency in English.


Soy una persona que se esfuerza en todo momento por garantizar la satisfacción del cliente. Cuento con amplia experiencia profesional y un sólido conocimiento del sector. Tengo facilidad para trabajar tanto en equipo como de forma independiente, según las necesidades. Busco la oportunidad de demostrar mi valía en una empresa de futuro. Mi objetico es obtener una nueva oportunidad en la que tenga la oportunidad de contribuir con mi experiencia habilidades y conocimientos adquiridos al logro de las metas generales de la empresa y las responsabilidades a mi cargo, y continuar desarrollándome profesional y personalmente, Superarme en todos los aspectos de mi vida, brindando lo mejor de mí cada día, tanto en el aspecto laboral como en el aspecto personal.

Profesional con experiencia en tareas de secretaría, recepción y coordinación de operaciones. Destaco por mis dotes de organización, atención cordial y precisión en la gestión documental. Deseo explorar nuevas oportunidades que favorezcan mi desarrollo laboral.

Adepte de conduire les équipes vers l'excellence, j'ai perfectionné mes competences de persuasion et de gestion du temps chez Great Virtual Works,conduisant à des améliorations significatives des performances. Mon expertise juridique, renforcée par une solide expérience en matière de gestion des contrats et de droit des migrations, complète ma capacité à superviser efficacement les budgets financiers, garantissant à la fois la rentabilité et des normes de qualité élevées.


Una persona, con gran interés en su desarrollo profesional. Con capacidad para aprender y aplicar mis conocimientos al ámbito laboral. En busca de una oportunidad de empleo en la cual pueda desarrollar mis habilidades y adquirir más experiencia. A fin de lograr desempeñar y prestar servicios de calidad, por medio de la empresa que colabore.

Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings, and municipal buildings nightly.

Seasoned Supervisor with history of effectively managing teams and overseeing operations. Skilled in identifying areas for improvement, implementing new processes, and fostering staff development. Strengths include problem-solving abilities, strong leadership skills, and communication capabilities. Previous roles demonstrate significant positive impacts on workflow efficiency and team productivity.

Proven Customer Service and Tech Support Specialist with a track record of enhancing customer satisfaction through expert resolution of technical issues and inquiries. At Alorica, significantly improved client trust and efficiency. Skilled in remote support and bilingual communication, adept at problem-solving and fostering positive client relationships.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Adept at enhancing customer experiences, I spearheaded process optimizations at Junior's Restaurant, significantly elevating service standards. My blend of exceptional communication skills and a proven track record in high-volume service environments positions me as a standout in customer service and support. Achievements include streamlining operations and swiftly resolving issues, ensuring customer satisfaction consistently exceeds expectations.

Soy una apasionada por el aprendizaje continuo y los nuevos desafíos, orientada a resultados, con algunos años de experiencia en el sector empresarial, en diferentes áreas. Combino mi capacidad para adaptarme a entornos dinámicos con un enfoque creativo para resolver problemas y lograr metas. Disfruto trabajando en equipo y liderando proyectos que fomenten el crecimiento y la innovación. Además, mi pasión por explorar, aprender y conectar con nuevas ideas me permite aportar una perspectiva fresca y estratégica.
Como profesional con más de 7 años de experiencia en gestión administrativa y financiera, destacándome en roles de contabilidad, manejo de personal y gestión de crédito y cobranzas. Actualmente, soy responsable de las cuentas por cobrar en donde laboro, donde he optimizado procesos de recuperación de cartera y mantenido relaciones sólidas con clientes. Mi trayectoria refleja una evolución constante en el manejo de responsabilidades clave, con un enfoque en la organización, el cumplimiento de metas y la mejora continua.

Mi pasión por las ventas me ha llevado a ser un asesor de ventas altamente efectivo. Me enfoco en mantener relaciones sólidas con los clientes, brindando asesoramiento y soluciones personalizadas. Soy una persona orientada al detalle y siempre me esfuerzo por alcanzar mis objetivos de venta. Busco una empresa que valore la excelencia en el servicio al cliente y me brinde la oportunidad de crecer profesionalmente.

Profesional médico dedicado a los detalles, demostrando una sólida capacidad de pensamiento crítico y resolución de problemas, complementada con excelentes habilidades de comunicación y relaciones interpersonales. Altamente motivado con una sólida ética de trabajo, adaptabilidad y un historial comprobado de dominio de nuevas habilidades de forma independiente. Los objetivos profesionales incluyen la búsqueda de oportunidades avanzadas en la gestión de la atención al paciente.

Coordinadora con experiencia y excelentes capacidades en la organización y planificación de eventos privados tales como: conferencias, reuniones, fiestas, bodas entre otros.
Cuento con conocimientos en el área de ventas de grupos y realización de contratos, de igual forma me dedico a cotizar eventos y supervisarlos hasta su culminación con el fin de alcanzar el éxito del mismo. Me destaco por mi rápido aprendizaje, entrega y dedicación y el manejo de software especializado en hoteles.

Offering strong analytical skills coupled with solid understanding of accounting principles to support financial operations effectively. Brings keen ability to learn and implement regulatory standards and financial management tools. Ready to use and develop analytical and organizational skills in role.

Cybersecurity expert with over a decade of experience in incident response and strengthening organizational cybersecurity frameworks. As Director of the National CSIRT of the Dominican Republic, I successfully spearheaded the creation of the National Cybersecurity Center and its CSIRT, contributed to the National Cybersecurity Strategy, and played a key role in drafting legislative frameworks for cybersecurity and data protection. Renowned for enhancing operational efficiency, cultivating international partnerships, and implementing innovative solutions in complex environments. Skilled in leading cross-functional teams, advancing risk management practices, and establishing robust defense mechanisms to safeguard organizational and national assets. Committed to advancing cybersecurity policies, fostering resilience across sectors, and driving impactful initiatives on both national and regional levels.

Dynamic HR Analyst with a proven track record at Electricity Distribution, enhancing work productivity and talent management. Skilled in compensation analysis and training development, I've led teams to exceed sales targets by implementing innovative techniques. Known for fostering positive environments and mentoring, my approach has consistently improved team performance and customer satisfaction.

Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results. Energetic housekeeping Room Attendant with 2 years of hands-on experience cleaning and maintaining guest rooms. Detail-oriented individual possessing strong work ethic and excellent organizational skills. Proficient in cleaning equipment operations. Committed to finishing tasks on time while exceeding expectations

 Driven and dynamic, I excel in fast-paced environments, as demonstrated during my internship at Ottawa. With a blend of outstanding communication skills and a goal-oriented mindset, I foster effective team collaboration. My quick learning ability and dedication to achieving objectives make me a valuable asset, ready to contribute to your team's success.    In her two seasons as a Brave, Valdez has played in 69 matches. She has 931 kills, averaging 3.7 kills per set, a .372 attacking percentage, 10 assists, 17 service aces, 135 digs, and 243 blocks. Valdez is ranked 10th in the OU career record book in kills (951), tied for second in kills per set (3.7), third in attacking percentage (.374), 10th in block assists (194), tied for 10th in solo blocks (49), and 10th in career blocks (243).2023: Valdez played in 33 matches in her second season as a Brave, earning First Team NAIA All-American honors. She was named First Team AVCA NAIA West Central Region, First Team All-KCAC and was a five-time KCAC Attacker of the Week selection. Valdez finished the season with 510 kills, a .421 attacking percentage, 16 service aces, 93 digs, and 133 blocks. She had a career high 29 kills and seven digs against Sterling College and nine blocks versus Missouri Valley College. Valdez is ranked fifth in the NAIA in kills (510), ninth in kills per set (4.11), first in attacking percentage (.423), 18th in block assists (108), 11th in total blocks (133), 41st in blocks per set (1.07), fourth in points (605.0) and seventh in points per set (4.9).    2022: Valdez played in 36 matches, earning NAIA Honorable Mention All-American honors. She was a First Team AVCA West Central Region selection and was named First Team All-KCAC. Valdez finished the season with 421 kills, a .321 attacking percentage, eight assists, one service ace, 42 digs, and 110 blocks. She earned KCAC Attacker of the Week three times. Valdez had a season high 22 kills against Taylor University and eight blocks versus Grand View University.Lindsey Wilson College: In two seasons at LWC, Valdez had 493 kills, a 2.7 kills per set average, an attacking percentage of .401, 154 blocks, and 51 digs. In 2021, she was named Honorable Mention NAIA All-American, First Team AVCA All-Southeast Region, First Team All-Mid-South Conference. As a freshman in 2020, Valdez was named Honorable Mention All-Region and earned Mid-South Freshman of the Year Honors.High School: Centro Educativo Metas. Played in the 2016 Copa Claro, the 2018 Juegos Nacionales, the 2018 Juegos de Las Mariposas, and the 2019 Juvenil. She was named Best Blocker.Personal: Daughter of Belarminia Valdez Cabrera … communication major. Played club volleyball for Club VoleyBani under coach Vladimir Lara. 

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Rebar and Wood Framing estimator with over 2 years of experience accurately developing large and small projects in the Estimating field.

Highly-motivated associate with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Ingniero Industrial altamente capacitado, experto en la gestión de situaciones complejas de atención al cliente y en la promoción de experiencias positivas. Enfocado en la eficiencia y organización, con una mentalidad orientada al trabajo en equipo y comprometido con la satisfacción del cliente, el cumplimiento de objetivos empresariales y la excelencia en ventas. Habilidad comprobada en la coordinación de documentación y manejo de pagos, asegurando procesos precisos y eficaces.

Proactive and adaptablent satisfaction through exceptional customer service and effective complaint resolution. Demonstrating resourcefulness and superior problem-solving abilities, I mastered both hard skills like active listening and soft skills in teamwork, ensuring guest issues were resolved promptly and efficiently.

Adept at navigating complex financial landscapes, I significantly exceeded sales goals at DEDES INC., showcasing my proficiency in teller transactions and keen understanding of financial markets. My ability to seamlessly manage account documentation and loan applications, coupled with exceptional cash handling skills, underscores my dual strength in analytical and interpersonal capabilities.

Certified OPI/VRI with up to 5years experience as in-person and remote interpreter. Skilled Interpreter with extensive experience providing interpretation services in healthcare, social assistance, and legal settings. Proficient in medical terminology, note-taking, and active listening, bridging communication gaps between LEPs and PCPs. Adept in English and Haitian Creole, offering accurate and effective interpretation to advance community well-being.

Enthusiastic Orton Gillingham tutor working to provide specialized reading instruction to students to achieve reading, spelling, writing and handwriting skills for lifetime success. Equally skilled at one-on-one and group lessons using adaptable teaching strategies for different types of learners. 


  Con experiencia en roles de atención al cliente y ventas en Claro PR, demostré habilidades excepcionales en resolución de problemas y comunicación efectiva. Destaqué por manejar situaciones de alto estrés con profesionalismo, aumentando la lealtad del cliente y contribuyendo a un ambiente de trabajo positivo. Mi enfoque en la satisfacción del cliente y la capacidad para cerrar ventas me distinguen como un profesional integral.



  Agente experimentado con un historial comprobado de superación de objetivos de ventas agresivos. Conocido por sus sólidas habilidades interpersonales y por desarrollar relaciones leales con los clientes.


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