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Over 12 years of extensive experience in information technology projects, I have successfully navigated the entire project lifecycle from conceptualization to implementation in traditional and agile environments. As an agile leader, I drive teams to self-organize and empathize with end-users to deliver tangible value. As an Advanced Scrum Master, I've spent the last 6 years shaping high-performance teams within agile environments. My approach centers on enabling fast feedback loops, fostering a secure environment, a culture of continual improvement, and facilitating rapid adaptation to change. I lead not only to meet project and product goals but also to flourish in a dynamic and ever-evolving industry landscape. I'm dedicated to cultivating a mindset of agility within organizations, championing the principles of the Agile Manifesto. I'm skillful in leveraging Agile frameworks, particularly Scrum, to drive successful deliveries in a positive and impactful way. As an Agile Coach, I am passionate about empowering teams to overcome challenges, encouraging innovation, and fostering a culture of continuous learning. My unique approach involves aligning team objectives with organizational goals, ultimately driving sustainable growth and success.

Quick Learner, teamwork oriented. Conflict resolution skills.
Responsable and Pontual

Profesional en Administración de Empresas, con 9 años de experiencia en el sector bancario, desempeñándome en áreas de operaciones centralizadas y sucursales, prueba y tránsito, cámara de compensación y soporte especializado, y actualmente en el área de Negocios, donde he logrado un crecimiento sostenido y resultados sobresalientes. Experiencia en gestión y administración de carteras de crédito, análisis crediticio, control de mora y cumplimiento de políticas internas, con resultados evidenciables en la cartera a mi cargo.

Responsible Foreman with excellent project oversight, team management and blueprint interpretation skills coupled with more than 26 years of experience. Achieves project milestones and adheres to deadlines and quality standards.

me encanta mi trabajo ya que soy muy bueno en lo que hago mi experiencia fué cuando tenía que reparar algo que otro decía que no tenía solución yo iba y le buscaba todo la solución del mundo hasta que lo repare.

Passionate about data management, I'm a dedicated professional with a strong eagerness to learn and the ability to lead cross-functional teams. I have experience providing data entry and virtual assistance, ensuring accuracy and efficiency in all tasks while supporting teams with administrative and operational needs. Thorough Account Associate proficient in opening and updating accounts, managing deliveries, and updating records. Tech-savvy team player with good customer service and conflict resolution skills. Seeking a new position with room for advancement. Results-oriented and organized with top-notch planning and problem-solving abilities. Well-versed in managing accounts in high-volume environments.

I am a dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results, also I have history of performing consecutive and simultaneous interpretation services in fast-paced settings. Detail-oriented and thorough professional focused on catching every part of the conversation to be most effective for both parties.

Finance Professional with 10+ year proven track record of enhancing financial reporting and documentation, streamlining daily operations and resolving long-standing issues. Proficient in SAP, Quickbooks, MSDynamics paired with in-depth knowledge of accounts payable and receivable and financial analysis. Committed to contributing towards attainment of all organizational objectives.
I am seeking an employment with a Company where I can use my talent and skills to grow and expand my knowledge, I want to succeed in a stimulating and challenging environment, building the success of the Company while I experience advancement opportunities.
Now I'm in the process of moving to USA and looking for an opportunity in the field where I have the most experience in.

Seasoned Software Engineer experienced developing applications, databases and cloud computing solutions. Smart professional with proven troubleshooting and debugging capabilities for resolving complex technical issues. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Motivated Virtual Assistant with robust organizational and project management skills, boasting over a year of experience in facilitating business growth. Proficient in efficiently coordinating multiple tasks concurrently with keen attention to detail. Demonstrates strong communication abilities across all levels of the workforce, from business executives to hourly workers.

Dynamic and multilingual Clinical Research Operations Specialist with a strong focus on ensuring compliance. Certified in HIPAA and ICH-GCP, I bring a commitment to upholding the highest standards in clinical research.
Additionally, I possess expertise in Good Distribution Practices (GDP-GMP) and have hands-on experience in Healthcare Procurement and Logistics.My strong communication skills facilitate seamless collaboration across diverse teams and stakeholders.

Results-driven digital operations and paid advertising professional with experience supporting and optimizing performance marketing for local service and e-commerce businesses. Strong background in Google Ads, Google Local Services Ads (LSAs), compliance, tracking, and operational execution, with growing hands-on exposure to Meta Ads strategy and CRM-driven lead management.

I am passionate about international cooperation, sustainable development, and project management. Currently pursuing a Master’s degree in International Development Cooperation and Project Management, I aim to contribute to NGOs, UN agencies, and international organizations working to create sustainable global impact.

Fluent in Creole, English, French, and Spanish, I bring a strong multicultural perspective and the ability to engage effectively with diverse communities.

With over a decade of professional experience in customer service, I have developed strong skills in communication, problem-solving, and relationship management. This background has strengthened my ability to understand people’s needs, build trust, and consistently deliver results — qualities that I now seek to apply in the field of international development and cooperation.”

Operations Manager and talented leader with more than 15 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Driven individual with a wealth of customer service expertise, adept at navigating compliance standards such as ISO 27001 and 9001, HIPAA, Teramind Platform, and PCI. Extensive background in liaising with ISPs, Financial Institutions, Insurance Companies, and various other industries.

Dynamic Sales Executive with ten years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations.

Accomplished General Sales Manager known for exceptional strategic thinking and sales optimization skills. Proven ability to foster strong customer relationships and enhance team communication, leading to measurable improvements in sales performance and client satisfaction.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Also a collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Experienced agent with over 5 years of experience in Call Center industry. Excellent reputation for resolving problems and improving customer satisfaction.

I like getting things done. My 12 years of hands-on experience helps me to do that faster.
I'm passionate on learning about new tools and technologies to do it even better and more efficient.
If I do not know something, I'm proficient on unblocking myself and move forward.
I am a bit introverted, but I love to help others and let others help me.
I am always positive, with a bit of sense of humor.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced customer support and leader with over 4 years of experience in call center industry and graphic design. Excellent reputation for resolving problems and improving customer satisfaction.

Experienced Customer Service Representative with 4 years of experience working in busy, fast-paced call center. Committed to providing prompt, quick and accurate service to large volume of incoming calls.

Versatile Product Engineer with 8 -year background designing apparel products and corresponding manufacturing activities. Polished in building digital models of concepts, testing and creating prototypes and selecting appropriate materials for manufacturing. Proficient in CAD and CAM software. Focused and results-oriented professional possessing strong communication and motivational skills.

Friendly and energetic Job Title with Number years in early childhood education. Motivated to help children develop social, academic and creative abilities to foster well-being and progress. Well-versed in developmental milestones and activities to promote curiosity and engagement.
Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.

Professional Bilingual (Spanish / English), Good expression, BA in Communications, specialty in Public Relations, Corporate image and Strategic communication planner, Social Media and Community Manager. With experience in Producing television and radio, logistics, coordination and protocol events, Master of Ceremonies.

Contralor Financiero orientado a los resultados que ofrecen 14 años de experiencia en el área financiera en empresas comerciales y manufactureras. Consolidada experiencia en la creación de sólidos controles internos, Normas Internacionales de Información Financiera, procedimientos de auditoría y controles para respaldar las funciones de contabilidad, incluida la administración del presupuesto y preparación de estados financieros.

  Estudiante de  Ingeniería  Industrial. Cuento con una experiencia en el departamento de calidad con más de 4 años manejando los procesos de calidad principales enfocados en lograr los entandares requeridos. manejo de personal, logística y distribución en asistencia y operación. Poseo habilidades de comunicación asertiva y efectiva, trabajo en equipo y bajo presión.  

Data Analyst with 3+ years of experience transforming complex financial and asset-level data into clear, decision-ready insights. Strong background in BI dashboard development, data modeling, and automation using Python and SQL. Experienced in supporting stakeholders with high-impact analytics, improving data quality, and streamlining reporting workflows. Comfortable working in fast-paced, insight-driven environments and collaborating with cross-functional teams.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.


Profesional entusiasta, con actitud comprometida y gran atención al detalle. Cuento con una sólida formación técnica y poseo habilidades avanzadas en la utilización de herramientas de visualización de datos, lo que me permite comunicar de manera efectiva los resultados obtenidos. Busco aportar valor a una empresa con visión de mejora continua.

Accomplished Senior Data Scientist, Machine Learning at Emanuel Group Financial Facilities, skilled in big data analytics and machine learning. Successfully optimized data models, enhancing decision-making through advanced statistical techniques. Proven leadership in managing teams, fostering talent development while delivering impactful results. Proficient in Python programming and committed to maintaining high standards of quality and confidentiality.

Efficient Stocking Clerk with experience in effectively managing inventory and ensuring product availability. Strong organizational skills contribute to maintaining clean, well-stocked shelves that enhance store appeal and customer satisfaction. Skilled in coordinating with team members to meet stocking deadlines and deliver high-quality service. Previous work has demonstrated significant improvement in stock management efficiency and reduction of out-of-stock instances.

Responsable de la coordinación de equipos y gestion de procesos operativos. Poseo sólidos conocimientos administrativos y habilidades de comunicación efectiva con empleados, clientes y proveedores. Busco consolidar estas aptitudes en un puesto que brinde oportunidades de desarrollo.

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership.
Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Legal professional with expertise in litigation strategy, regulatory compliance, and constitutional law. Demonstrated success in managing high-stakes cases and providing customized legal solutions for a variety of clients.

Profesional en Control de Calidad, Procesos y Gestión Documental, con más de 6 años de experiencia y crecimiento progresivo hasta roles de coordinación. Experta en levantamiento y mejora de procesos, gestión documental y apoyo a Sistemas de Gestión Integrados (ISO 9001 e ISO 14001), con participación en auditorías externas. Experiencia en gestión de equipos, reclutamiento y capacitación, y trabajo directo con alta gerencia. Estudiante de Psicología Organizacional, con interés en integrar calidad, procesos y gestión del talento humano.

Licenciada en Administración de Empresas Turisticas y Hoteleras en la Universidad Tecnológica de Santiago, ofrece una valiosa experiencia en atención al cliente y funciones administrativas. Dominio del inglés y sólidas habilidades de comunicación que mejoran la interacción con los clientes y la colaboración en equipo. Comprometida con el aprovechamiento de la experiencia para el crecimiento y el éxito organizacional. Dispuesta a aplicar un enfoque proactivo para la resolución de problemas y la innovación en un entorno laboral dinámico.

Prepared to use my skills and passion to drive a company's mission. Technologically skilled, I offer experience on many social media platforms, bring a positive attitude and the willingness and motivation to learn new programs.

Throughout my career I've come to appreciate the importance of a performance driven mindset. My job history has placed an emphasis on client relations and consistent positive work ethic by assessing personal statistics and setting goals. Over the years I've built a strong resilient attitude by maintaining my composure through a variety of one off situations. I believe strongly that self motivation and initiative directly impact personal/career growth, and enjoy providing and receiving constructive criticism to foster a growth oriented environment. The mental strength to appreciate and learn from other perspectives in the sales field is an incredibly valuable asset. I've made it a staple in my personal and professional life to be punctual, accountable, organized, communicate effectively and carry out my tasks to the best of my abilities. I've always had an energetic and outgoing personality, working great with teams to bring my coworkers together with my positive outlook. Whether it be in retail or in-home sales, maintaining the integrity and standards of the companies I've worked for is at the core. I enjoy the dynamic art of salesmanship and look forward to showing my potential and the incredible atmosphere I will contribute to the team. Thank you for taking the time to read this and I hope to hear from you!

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