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Accomplished Front Desk Agent at Gaylord Opryland Resort & Convention Center, adept in guest relations, significantly enhanced customer loyalty through personalized service. Excelled in team building, achieving high guest satisfaction ratings, and efficiently managing reservations. Proven track record in improving occupancy rates and contributing to team success by exceeding performance targets.
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Dynamic professional with a proven track record at Ruby Staffing, adept in call handling and analytical thinking. Excelled in enhancing customer satisfaction and resolving complex billing discrepancies, showcasing exceptional multitasking and conflict resolution skills. Achieved significant improvements in account management and customer service efficiency.

Profesional en desarrollo en el área de Psicología Industrial con experiencia en gestión administrativa y operativa. Mi trayectoria incluye la coordinación de relaciones con clientes y proveedores, optimización de procesos operativos y soporte a equipos de trabajo. Estoy capacitada en gestión de talento humano, evaluación de desempeño y entrevistas efectivas, habilidades respaldadas por formación académica en Psicología Industrial y talleres especializados. Busco aportar mis competencias en un entorno dinámico que permita mi crecimiento profesional mientras contribuyo al logro de los objetivos organizacionales.

Destacarme en un área en donde pueda aportar con excelencia todos mis conocimientos acordes a mi experiencia y poder brindar con responsabilidad y entusiasmo mis funciones a la empresa, para maximizar las ventas, la eficiencia operativa, reducir los costos y ampliar la cartera de clientes. Enfocado a trabajar en un entorno dinámico y orientado a los resultados.

With a robust background in customer service, evidenced by roles at prestigious companies like TELEPERFORMANCE, I excel in client engagement and problem-solving. My expertise in Office Suite and teamwork has consistently improved customer satisfaction rates by over 20%. Adept at turning challenges into opportunities, I bring a dynamic skill set to exceed employer expectations.

 Auxiliar administrativa competente y responsable, con gran capacidad para la gestión eficiente de tareas administrativas. Soy una persona metódica y organizada, destacando por mi habilidad para resolver problemas, tomar decisiones y desenvolverme con precisión en entornos dinámicos. Excepcionales capacidades de gestión documental, atención al cliente y organización de actividades diarias. Desearía trabajar en una empresa en crecimiento, junto a un equipo tan comprometido con su tarea como lo estoy yo. 

Profesional entusiasta y con sólido compromiso por el desarrollo de la actividad aeronáutica en la República Dominicana, la aplicación de la ley de Aviación Civil y las normativas internacionales, así como, el mantenimiento de los altos estándares obtenidos. Me consagro a proteger la seguridad operacional de las operaciones aéreas y la correcta vigilancia de la Seguridad Operacional de los Servicios de Navegación Aérea y Aeródromos, para continuar siendo referentes de la región en materia de seguridad operacional.

Experienced Operations Call Center Supervisor with over two years of leadership in managing call center operations and driving team performance. Skilled in overseeing day-to-day operations, optimizing workflow processes, and ensuring the achievement of key performance metrics (KPIs). Seeking to leverage my leadership experience and operational expertise to contribute to the continued success and growth as a Senior Operations Supervisor.

Dynamic HR Analyst with a proven track record at Electricity Distribution, enhancing work productivity and talent management. Skilled in compensation analysis and training development, I've led teams to exceed sales targets by implementing innovative techniques. Known for fostering positive environments and mentoring, my approach has consistently improved team performance and customer satisfaction.

Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.

Con más de 20 años de experiencia en el sector bancario dominicano, me he especializado en la gestión de negocios y en la optimización de la eficiencia comercial. Actualmente, como Gerente Senior de Data Steward en Banco BHD, lidero iniciativas que garantizan la calidad y el manejo efectivo de la información, alineando los datos con las regulaciones y políticas internas para apoyar la toma de decisiones estratégicas.

Experienced AML Analyst specializing in EDDU. Diligently ensures compliance and mitigates financial risks. Proven expertise in investigating complex financial structures, identifying high-risk factors, and ensuring regulatory compliance. Strong background in risk assessments, detecting suspicious activities, and drafting comprehensive reports to support risk mitigation efforts. Versatile professional with a solid foundation in customer service, team leadership, and quality assurance across multiple industries.

Tener la oportunidad de desenvolverme en un ámbito profesional, adquirir experiencias y desempeñar una buena labor en el ejercicio de mis funciones, para enriquecer mis conocimientos y fortalecer el desarrollo de la empresa.

Impulsado por resultados con un enfoque con visión de futuro centrado en el éxito de la empresa y el crecimiento competitivo. Historial demostrado de éxito en la creación de equipos exitosos y la gestión de operaciones rentables.

Hardworking professional experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations.

Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts, maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Organized individual brings background in medical office settings handling patient needs.

Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills.

Results-oriented professional with a proven track record in driving business growth and exceeding sales targets. Experienced in developing and implementing strategic marketing initiatives to expand market share and increase brand visibility. Proficient in building and maintaining strong client relationships, resulting in high customer satisfaction and repeat business. Strong leadership abilities, with a demonstrated talent for motivating and inspiring teams to achieve exceptional performance.

Forward-thinking Senior Manager adept at managing teams of 500 employees with 53 direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams.

Accomplished Recruitment Specialist with a proven track record at Teleperformance, adept in talent acquisition and candidate sourcing. Expert in managing high-stress situations and enhancing candidate experiences, significantly improving hiring strategy efficiency. Demonstrates exceptional organizational skills and empathy, ensuring a robust talent pool and increased loyalty.

Profesional con más de 20 años de experiencia. Orientada a resultados y comprometida con la excelencia en la experiencia del cliente. Proactiva y perseverante, siempre en busca de oportunidades para innovar y mejorar. Mi enfoque en la integridad y comunicación efectiva contribuye a crear un ambiente de trabajo positivo y productivo, fomentando el crecimiento y desarrollo del equipo.


  Professional Profile: Goal-oriented Team Manager.
Commended for first-rate leadership, communication, and multitasking abilities.
Well-versed in implementing team objectives and goals.
  Management Skills: Over 7 years of hands-on experience.
Expertise in overseeing daily operations.

  Leadership and Team Guidance: Mediation skills for resolving interpersonal issues.
Successful in guiding team members toward achieving goals.



Proven expertise in technical troubleshooting and customer service excellence, demonstrated during tenure at Teleperformance. Skilled in resolving high-stress situations, ensuring customer loyalty through empathetic engagement. Achieved satisfactory resolutions in escalated calls, enhancing company reputation. Mastery in remote support and appointment scheduling underlines a commitment to operational excellence and client satisfaction.

Capable Accounting Assistant skillful in data collection and analysis with meticulous eye for detail. Known for strong general ledger accounting, account reconciliation and audit support. Expertise in job-related software.

Driven Warehouse Coordinator and Shipping Supervisor with a proven track record at Manuel Gonzalez Cuesta and Quala Dominicana. Excelled in enhancing inventory accuracy and optimizing shipping operations, achieving significant cost savings. Skilled in inventory management and critical thinking, fostering team development and efficiency. Demonstrated expertise in implementing safety compliance and supply chain improvements.

Experienced content moderator with a strong background in managing usergenerated content and ensuring a safe and positive online environment. Proven track record of success in content moderation roles at leading companies iincluding Roblox, and Zigazoo. Committed to upholding high
standards of quality, integrity, and adherence to community guidelines.

Telecom and IT specialist with extensive experience in engineering, operations, project management, product management, enterprise architecture, and leadership. Proven track record in managing large-scale technical projects, integrating advanced systems, and leading cross-functional teams to deliver innovative solutions and enhance operational efficiency.

Seasoned Customer Associate with 3 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.

Reliable and upbeat sales representative successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Egresado del Instituto Tecnológico de Santo Domingo, soy un joven con una pasión por la aplicación práctica de mis conocimientos técnicos para contribuir al desarrollo y la innovación.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Operations professional with over seven years of experience in cross-functional roles. I am adept at creating, improving, and managing processes and systems and have a knack for problem-solving. I am passionate about addressing social issues and fostering a culture of inclusion and collaboration. My first love, however, is storytelling.

Responsible Collections Specialist looking for position with increased responsibility. Proficient in products, compliance requirements and payment schedules. Accurate in processing payments . And as customer service professional with knowledge of service delivery and proven abilities to maintain professional relationships to increase profitability and drive business results.

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Candidato organizado y confiable, exitoso en la gestión de múltiples prioridades con una actitud positive.

Soy trabajadora y me adapto rápidamente a los nuevos retos. Tengo mucha experiencia en relaciones humana y en recopilar datos.

Detail-oriented accountant with 5+ years effectively maintaining accurate accounting information for the organizations. History working as part of the finance and human resources team to manage various functions, tax management and reporting and others.

 Focused Finance and Administrative Manager with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work. Adept at managing budgets, payroll, invoicing and general accounting functions. Instrumental in keeping business operations fully compliant and working within budgetary guidelines. 

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Dynamic Bilingual Customer Service Representative with 5 years of experience handling incoming calls, resolving customer issues, inputting orders and processing shipments. Native Espanish speaker and fluent in English. Dedicated to maintaining highest customer satisfaction while processing large volumes of calls in busy offices.

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