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  Brindar mis conocimientos al servicio de la Organización y a los que me rodean, apegándome a los lineamientos, cultura y estatutos de la misma.  

Dynamic and results-driven professional with a proven track record at TD Bank, specializing in customer service and team leadership. Expertly skilled in managing complex schedules and optimizing customer experiences through clear communication, strategic problem-solving, and a commitment to excellence. Known for exceptional adaptability and organizational acumen, ensuring smooth operations and high customer satisfaction. With extensive expertise in customer service, proficient in utilizing Microsoft tools, managing calls, handling emails, and navigating a range of computer-related tasks to support operational efficiency.

Currently, I am an AML Canadian Banking Senior Analyst at Scotiabank, specialized in investigations for high- risk clients, prevention of money laundering and terrorist financing. I have experience in leadership, reporting and compliance. Overall, my diverse background in AML analysis, technology, and leadership, combined with my proven track record in Internal Audit, make me confident that my skills and experience will allow me to contribute positively to the company and this position.

Profesional contable orientado a resultados con 5 años de experiencia en contabilidad, análisis financiero y entornos relacionados con auditoría. Aprendiz rápido y entusiasta con gran atención a los detalles y un historial consistente de identificación de mejoras de procesos para impulsar la calidad, la precisión y la eficiencia.

I am 51 years old, I am a dedicated professional with extensive experience in janitorial services, having worked as a Janitor at KBS and Royal Cleaning Service in the USA and as a Janitor Supervisor in the Dominican Republic. Additionally, I have been certified as Home Health Aide, HHA, from the Dennelisse LHCSA School, showing great work ethics, adaptability, and concern for cleanliness and safety. I assisted my clients in carrying out daily activities such as bathing and dressing.

Dynamic business development professional with over 10 years of expertise in business development, brand positioning and human capital management. Proven track record of driving revenue growth through innovative strategies and effective team leadership. Adept at leveraging market insights to enhance organizational performance and cultivate strategic partnerships.
Demonstrated skills and knowledge in negotiating with B2B and B2C clients, POS marketing, trade marketing, and sales strategy focused on retail and distributor channel, achieving demonstrable results in conjunction with multidisciplinary teams.

Professional Goals : Use my skills and experience to achieve Personal and Company's Goal.

Dynamic professional with a proven track record at Ruby Staffing, adept in call handling and analytical thinking. Excelled in enhancing customer satisfaction and resolving complex billing discrepancies, showcasing exceptional multitasking and conflict resolution skills. Achieved significant improvements in account management and customer service efficiency.

Profesional en desarrollo en el área de Psicología Industrial con experiencia en gestión administrativa y operativa. Mi trayectoria incluye la coordinación de relaciones con clientes y proveedores, optimización de procesos operativos y soporte a equipos de trabajo. Estoy capacitada en gestión de talento humano, evaluación de desempeño y entrevistas efectivas, habilidades respaldadas por formación académica en Psicología Industrial y talleres especializados. Busco aportar mis competencias en un entorno dinámico que permita mi crecimiento profesional mientras contribuyo al logro de los objetivos organizacionales.

Destacarme en un área en donde pueda aportar con excelencia todos mis conocimientos acordes a mi experiencia y poder brindar con responsabilidad y entusiasmo mis funciones a la empresa, para maximizar las ventas, la eficiencia operativa, reducir los costos y ampliar la cartera de clientes. Enfocado a trabajar en un entorno dinámico y orientado a los resultados.

With a robust background in customer service, evidenced by roles at prestigious companies like TELEPERFORMANCE, I excel in client engagement and problem-solving. My expertise in Office Suite and teamwork has consistently improved customer satisfaction rates by over 20%. Adept at turning challenges into opportunities, I bring a dynamic skill set to exceed employer expectations.

 Auxiliar administrativa competente y responsable, con gran capacidad para la gestión eficiente de tareas administrativas. Soy una persona metódica y organizada, destacando por mi habilidad para resolver problemas, tomar decisiones y desenvolverme con precisión en entornos dinámicos. Excepcionales capacidades de gestión documental, atención al cliente y organización de actividades diarias. Desearía trabajar en una empresa en crecimiento, junto a un equipo tan comprometido con su tarea como lo estoy yo. 

Profesional entusiasta y con sólido compromiso por el desarrollo de la actividad aeronáutica en la República Dominicana, la aplicación de la ley de Aviación Civil y las normativas internacionales, así como, el mantenimiento de los altos estándares obtenidos. Me consagro a proteger la seguridad operacional de las operaciones aéreas y la correcta vigilancia de la Seguridad Operacional de los Servicios de Navegación Aérea y Aeródromos, para continuar siendo referentes de la región en materia de seguridad operacional.

Dynamic HR Analyst with a proven track record at Electricity Distribution, enhancing work productivity and talent management. Skilled in compensation analysis and training development, I've led teams to exceed sales targets by implementing innovative techniques. Known for fostering positive environments and mentoring, my approach has consistently improved team performance and customer satisfaction.

Tener la oportunidad de desenvolverme en un ámbito profesional, adquirir experiencias y desempeñar una buena labor en el ejercicio de mis funciones, para enriquecer mis conocimientos y fortalecer el desarrollo de la empresa.

Impulsado por resultados con un enfoque con visión de futuro centrado en el éxito de la empresa y el crecimiento competitivo. Historial demostrado de éxito en la creación de equipos exitosos y la gestión de operaciones rentables.

Results-oriented professional with a proven track record in driving business growth and exceeding sales targets. Experienced in developing and implementing strategic marketing initiatives to expand market share and increase brand visibility. Proficient in building and maintaining strong client relationships, resulting in high customer satisfaction and repeat business. Strong leadership abilities, with a demonstrated talent for motivating and inspiring teams to achieve exceptional performance.

Forward-thinking Senior Manager adept at managing teams of 500 employees with 53 direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams.

Accomplished Recruitment Specialist with a proven track record at Teleperformance, adept in talent acquisition and candidate sourcing. Expert in managing high-stress situations and enhancing candidate experiences, significantly improving hiring strategy efficiency. Demonstrates exceptional organizational skills and empathy, ensuring a robust talent pool and increased loyalty.


  Professional Profile: Goal-oriented Team Manager.
Commended for first-rate leadership, communication, and multitasking abilities.
Well-versed in implementing team objectives and goals.
  Management Skills: Over 7 years of hands-on experience.
Expertise in overseeing daily operations.

  Leadership and Team Guidance: Mediation skills for resolving interpersonal issues.
Successful in guiding team members toward achieving goals.



Telecom and IT specialist with extensive experience in engineering, operations, project management, product management, enterprise architecture, and leadership. Proven track record in managing large-scale technical projects, integrating advanced systems, and leading cross-functional teams to deliver innovative solutions and enhance operational efficiency.

Detail-oriented accountant with 5+ years effectively maintaining accurate accounting information for the organizations. History working as part of the finance and human resources team to manage various functions, tax management and reporting and others.

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