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Técnico en Electrotecnia y estudiante de Ingeniería en Mecatrónica con experiencia en mantenimiento eléctrico industrial, automatización, programación en Arduino y Python, y diagnóstico de sistemas electromecánicos. Competente en PLC, sensores industriales, motores eléctricos, neumática e hidráulica, así como desarrollo de software para control y análisis de datos. Experiencia en servicio al cliente en el sector médico, con habilidades en manejo de documentación técnica, soporte remoto y comunicación efectiva en inglés (B2+ TOEIC). Destacado por su liderazgo, trabajo en equipo y capacidad de adaptación a entornos dinámicos.

Accounts Payable Analyst with 8+ years of experience in efficiently managing financial processes, maximizing accuracy and reducing operational costs.
Strong focus on customer service and effective vendor relationships, ensuring compliance and efficiency in payment processes, with experience in account reconciliations and payment monitoring, with skills in reporting and data analysis.

Dynamic Operations Supervisor with a proven track record at Outsourcing Management Itel, excelling in operations management and customer relations. Achieved a consistent performance and drove customer satisfaction up to 98% throughout an entire year. Skilled in meeting tight deadlines, resolving customer complaints, boosting loyalty. Expert in problem solving, performance monitoring and quality assurance, fostering significant improvements in service delivery and team performance.

Seasoned executive with a proven track record of driving over 30% revenue growth at Innovative Data Solutions through adept operations and sales management. Spearheaded major expansions in Latin America with NomadUX, showcasing exceptional skills in management consulting and executive performance management. Expert in crafting strategic partnerships, demonstrating both leadership and tactical implementation prowess.

Adept at navigating complex immigration laws, I significantly enhanced visa application success rates at Xplora Visa & Travel Hn through meticulous documentation and case analysis. My strong analytical skills, coupled with motivational abilities, fostered a client-centric environment, leading to numerous referrals. Achievements include streamlining processes and providing exceptional guidance, underpinned by a commitment to detail and cross-cultural understanding.

 Industrial Environment, Health Specialist and Safety with a high knowledge of risk analysis, safety control implementations, critical safe work practices, accident investigation, product transference, contractor management and emergency brigade training. Determined leader implementing manufacturing processes, developing production systems and analyzing product designs, based on the specs, trouble shouting and product life cycle. 

Experienced and dedicated case manager with strong attention to detail. Skilled in overseeing and coordinating travel arrangements for smooth and efficient processes. Demonstrated ability to effectively handle complex cases, resulting in high client satisfaction and optimal outcomes.
Professional adjudicator with robust background in decision-making and conflict resolution. Strong focus on team collaboration and achieving results, consistently adapting to changing needs. Possesses critical thinking, analytical skills, and thorough understanding of legal and regulatory frameworks. Known for reliability and effective communication in high-stakes environments.
Experienced with resolving intricate adjudication cases. Utilizes in-depth knowledge of policies and regulations to ensure fair and accurate outcomes. Strong understanding of analytical methods and decision-making processes.

Experienced Customer Success Manager with over 8 years of experience in customer-facing roles, SaaS account management, sales, and business development. Proven track record in reducing churn, driving customer retention, and enhancing overall satisfaction. Closed high-ticket deals for consulting services.
Bilingual (English/Spanish) with additional strengths in creative writing and storytelling.

Senior Program Manager | Go-To-Market Strategy | Technical Program Management | Global Delivery
Results-driven Senior Program Manager with over 10 years of experience leading large-scale, complex global programs in cloud-based environments. Expertise in orchestrating go-to-market readiness, product lifecycle management, and delivering high-quality, scalable solutions. Adept at developing and tracking KPIs, agile project management, and cross-functional collaboration to ensure on-time delivery and customer satisfaction. Strong technical background with deep knowledge in ServiceNow, cloud infrastructure, automation, and risk mitigation. Proven ability to drive impactful business outcomes in fast-paced, matrix environments.

 Estudiante de 11° en Ejecutivo Comercial y Servicio al Cliente con sólida formación en habilidades técnicas como redacción de documentos formales, oratoria y manejo del paquete Office. Experiencia en organización de proyectos grupales y liderazgo en iniciativas como Conexión-COTE, con un enfoque en la mejora institucional y profesional. Certificada en herramientas tecnológicas y protocolos empresariales. Interesada en adquirir experiencia práctica en el área administrativa, talento humano y comercio exterior, contribuyendo con ética, compromiso y capacidad de aprendizaje. 

Me considero una persona responsable, ordenado,respetuoso y comprometido con el trabajo. Capaz de trabajar con distintas personas, con intenciones de aportar mis conocimientos, me considero con la capacidad de trabajar bajo presión. Puedo integrarme fácilmente y adaptarme al ambiente trabajo y de expandirme y aprender de distintas áreas.

Profesional en salud con experiencia en gestiones administrativas para equipos de trabajo interdisciplinarios, atención al cliente, negociación, planificación, organización y gestión del tiempo, con habilidades de liderazgo y atención a los detalles.

Soy un artista digital enfocado en la creación de personajes y escenarios 3D y 2D, con experiencia en el modelado, texturizado, iluminación y renderizado de proyectos para las industrias de animación y videojuegos. Mi carrera ha estado marcada por la constante búsqueda de historias profundas y visualmente atractivas, implementadas a través de un enfoque en el diseño de personajes, ambientaciones, y la animación digital. Tengo una enorme debilidad por desarrollar videojuegos de plataformas con el estilo retro del pixel art.

Soy una persona proactiva, con alto grado de compromiso. Consolidarme dentro de la organización y continuar desarrollándome personal y profesionalmente.

Accomplished Financial Manager with a proven track record at Puntos Congruentes, adept in financial reporting and analysis, and staff leadership. Excelled in enhancing productivity by 30% through strategic process improvements and team development. Skilled in multitasking and problem-solving, ensuring project and financial management excellence across diverse industries.

Ambitious professional driven to launch a career in Public health, zoonosis and One health. Bringing valuable experience from a Master degree in Zoonosis: One health and an internship in PAHO.
Hardworking and competent professional with extensive knowledge in clinical laboratory operations and small animals health care. Punctual and professional, driven to perform successfully as part of a team.

Senior Cloud Application Engineer with over 10 years of experience in SaaS environments, specializing in Linux administration, cloud infrastructure, and automation. Skilled in optimizing and securing enterprise-level systems, proactively managing performance, and supporting high-stakes environments. Adept at driving technical improvements, troubleshooting complex issues, and implementing scalable solutions aligned with organizational goals.

Results-driven Network Engineer with 5 Years in delivering top-tier support for network and cloud-based systems. My role involves diagnosing and resolving complex issues, as well as ensuring seamless operation of critical infrastructure components. I excel in both reactive and proactive support, ensuring high availability and reliability of network and cloud environments.

Accomplished Clinical Microbiologist with a proven track record at Public Health, I learned to work with transparency and kindness, specially with limited resources.
Leading teams to enhance diagnostic accuracy and efficiency on a high pressure environment. Skilled in analytical thinking and delivering exceptional customer service, significantly improving laboratory performance and patient care.

Astute Industrial Trainee with a strong enthusiasm for [Type] industrial work. Possesses solid understanding of engineering management procedures. Eager to apply classroom knowledge in real-world environments. Primary focus on enhancing efficiency while prioritizing worker safety, ensuring optimal outcomes for both company and employees.

I am a passionate and strong People Manager at Amazon with a proven track record of aligning team objectives with organizational goals and enhancing productivity through innovative workflow processes and people motivation initiatives. Skilled in analytical thinking and effective leadership, I excel at delivering results, driving successful teams, leading strategic plans, fostering a culture of open communication, employee well-being and promoting a great work-life balance within the population.


Compassionate and reliable Pet Sitter with extensive expertise in animal care and client service. Skilled in adhering to detailed instructions for animal medications, dietary needs, and daily routines, ensuring high-quality care. Exceptionally organized, with strong communication and multitasking abilities, fostering trust and long-lasting professional relationships.

Strong foundation of over 15 years in marketing and sales across seven countries, marked by consistent results in renewals, pipeline management, Post-sale strategies, upselling, cross-selling. Expertise includes leading teams in both sales and marketing, project management, financial forecasting, and crafting value-driven digital strategies. Known for an ability to adapt, collaborate, innovate and foster positive culture change, while leveraging tech, automation, and AI integration to drive innovation and efficiency. Success has come through a balance of leadership and individual contribution, always with a focus on personal growth and operational excellence.

Cybersecurity Specialist with 5+ years of experience in threat detection engineering, incident response, and CTI integration across cloud and enterprise environments. Proven ability to optimize SIEM content, automate detection logic, and align alerts with MITRE ATT&CK and adversary TTPs. Skilled in leading SOC teams, mentoring analysts, and conducting training to improve detection and response maturity.
Experienced in collaborating with Purple Teams and vulnerability management to enhance visibility and tune detection rules. Proficient in CTI platforms, creating tailored threat bulletins, and supporting detection engineering initiatives. Strong communication, analytical thinking, and decision-making under pressure, with a focus on cross-functional teamwork and continuous improvement.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results, ability to handle multiple projects simultaneously.

Great with CRM management and delivering exceptional customer service. Leveraging skills in data entry and quality assurance, I've enhanced operational efficiencies and fostered client relationships, demonstrating a keen ability to manage detailed tasks with precision and a customer-first approach.

Expert in IT infrastructure management, with a focus on performance and security optimization.
Strong background in virtualization, networking and IT security.
Extensive experience in resolving technical incidents and problems.
Ability to work independently and as part of a team, under pressure and meeting deadlines.
Experience in the implementation and maintenance of monitoring and alerting systems.
Ability to document technical processes and procedures.

 Dynamic leader with a proven track record, excelling in operations management and complex problem-solving. Expert in driving performance, leveraging data analysis for strategic decision-making, and fostering team leadership. Achieved significant client retention and operational efficiencies, demonstrating a blend of technical and interpersonal skills to exceed business goals. 

Ingeniero Industrial con dominio en gestión integral de mantenimiento y proyectos de ingeniería, con experiencia en transferencia, adquisición, instalación, puesta en marcha y validación de maquinas/equipos industriales en industrias como; dispositivos médicos, alimentos, tecnología y servicios. Experiencia en la gestion integral de mantenimiento preventivo, correctivo, predictivo, overhaul y gestión de shutdowns, rehabilitación, retrofit y upgrade de máquinas/equipos de manufactura, asegurando disponibilidad, confiabilidad y eficiencia operativa. He participado en proyectos internacionales en Europa y Estados Unidos en proyectos como Factory Acceptance Test (FAT), Site Acceptance Test (SAT), dry run machine test, entrenamientos técnicos y apoyo en desarrollo de Desing of Experiments (DOE) para optimizar procesos. Mi enfoque profesional está orientado a generar valor mediante la mejora continua, la optimización de procesos, la gestión efectiva de recursos y la implementación de soluciones técnicas que aporten sostenibilidad la productividad, confiabilidad y eficiencia operativa para la rentabilidad al negocio. Cuento con visa americana y visa del Reino Unido, lo cual facilita mi disponibilidad para misiones internacionales.

Creative Technical Support Representative eager to find novel and productive solutions for customer issues. Adapts to unique complaints and queries with thorough research and expert critical thinking skills. Committed to problem resolution and customer satisfaction.

Disciplined and persistent, seeking to collaborate in environments driven by a passion for continuous learning. With a strong commitment to each technical scenario, excelling in identifying and prioritizing tasks to achieve timely resolutions and deliver the highest quality of support experience and customer service.

Eager to take on new challenges while pursuing stability and opportunities for professional advancement


A qualified and professional customer service representative with experience in computer use. Strong creative and analytical skills. Team player with an eye for detail. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Dynamic Laboratory Technologist with extensive experience at Edwards Lifesciences, skilled in GMP compliance and problem-solving. Proven track record in leading investigations and optimizing processes, while effectively training teams. Proficient in data analysis using LIMS, SQL and Power BI, ensuring high-quality and efficient results in a fast-paced environment.

Proven leader in hospitality, excelling in client relationship management and sales planning at OPacifico Hotel. Boosted sales revenue through strategic initiatives, demonstrating exceptional staff management and communication skills. Known for resolving customer issues effectively, ensuring satisfaction and repeat business. Achieved a smoother guest experience by streamlining processes, showcasing a blend of hard and soft skills.

Proven WFM Scheduler and Analyst with a track record of enhancing efficiency at Blackbaud and Qualfon, awarded for top performance. Expert in advanced Excel and WFM systems, blending critical thinking and teamwork to exceed customer satisfaction goals. Demonstrates strong work ethic and problem-solving skills, ensuring seamless scheduling and resource allocation.

 I'm a Mechatronics Engineer. Passionate about Robotics and Mechanical Design. 1 year and 9 months of total experience, with more than 1 year in medical device industry. Experience in CAD design with Autodesk Inventor, Solidworks, Fusion 360 and AutoCad; experience in industrial maintenance, electrical circuits, mechanical systems and Excel; experience in lean manufacturing techniques such as Problem Solving, 5s and Continuous Improvement. I have worked as a team to make proposals for the continuous improvement of production processes; and I have used mechatronic techniques to design mechanisms, assemblies, parts and drawings with CAD software and program PLCs in different languages. 

Dynamic and results-oriented professional with extensive experience in project management, human resources management, and quality assurance. Skilled in recruiting, hiring, and retaining top talent to drive organizational success. Proven track record of leading teams to optimize operational efficiency and ensure high-quality standards. Adept at developing and implementing strategies to enhance employee performance and satisfaction. Seeking opportunities to leverage expertise in a challenging role within the medical device industry.

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