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Hello, I’m Yuanlei Tong, a second-year BBA student at the Schulich School of Business. I have a passion for business and enjoy reading about management and organization. Over the past year, I participated in various business case competitions and actively networked with professionals, which deepened my understanding of the diverse aspects of the business field. This summer, I completed an internship at BMO, where I gained valuable insights into the banking environment. I am excited to apply my skills and further develop them to the next level.

Proven leader at Delhi-Cious Kitchen, adept in customer service and problem-solving, enhanced team productivity and customer satisfaction through innovative solutions. Skilled in complaint resolution and critical thinking, achieving increased loyalty and efficient operations.

Offering 13 years of experience in various positions involving heavy and professional janitor duties including dusting, glass cleaning, vacuuming, sweeping, mopping, restroom cleaning, and trash removal with attention to detail and quality. Known to be a generous server and collaborative team player valuing empathy, equity and diversity in the working environment. Communicate in fluent English and adapt to flexible working schedule.

Accomplished Assistant Regional Supervisor at Pattison Food Group, adept in operations management and relationship building. Spearheaded recruitment and process optimization, enhancing regional performance significantly. Skilled in policy enforcement and employee motivation, I excel in strategic planning and emergency response, demonstrating a commitment to excellence and a results-driven approach.

Reliable and hardworking professional with a strong initiative. Proficient in programming theories and seeking hands-on experiences to apply knowledge gained in school. Committed to continuous learning and enhancing existing skill set.

To obtain full-time employment in a entry-level position that offers opportunity for growth and advancement. Overview Flexible, hard worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Dynamic and results-driven professional with a diverse background in personal training, customer service, and sales. Excelled at Forever 21 by leveraging leadership skills and sales development acumen to enhance customer experience and drive business growth. Proven track record in building client relationships and improving service delivery through effective needs assessment and problem-solving.

Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.

Focused Food Production Worker with 1 year of experience quickly assembling food items to specification. Teamed with cook to follow consistent, cost-effective and safe procedures for producing food. Performed set up and cleaning tasks promptly, keeping workflows running smoothly.

Driven professional with a proven track record in fast-paced environments, such as Rain Forrest Cafe, where I honed my sauté expertise and customer service skills. Demonstrated ability to manage multiple orders with high accuracy, ensuring customer satisfaction. Known for a professional attitude and reliability, I excel in teamwork and uphold strict sanitation standards, contributing to a safe and efficient workplace. Hardworking and enthusiastic [Job Title] trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.

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  Seasoned social worker with over 5 years of experience, specializing in mental health support for diverse communities.
  Proficient in integrating holistic and cognitive-behavioral therapies to promote wellness and resilience.
  Skilled in crisis intervention and implementing evidence-based practices for individual and group therapy sessions.


Driven by results, I enhanced customer satisfaction and team productivity at PAL Airlines through leadership and problem-solving. Skilled in commercial construction and customer service, I streamlined operations, achieving significant operational efficiencies. My approach combines meticulous attention to detail with the ability to manage heavy workloads effectively. I also have an updated First Aid Training. I am good at following directions and taking initiative when needed. I led many training sessions in my time with PAL Airlines. As a Lawn Technician, I developed even further my Customer Service Skills too.

Proven leader in hospitality, adept at enhancing operational efficiency and team productivity at Restaurant. Excelled in staff training, reservation management, and elevating customer service standards, significantly improving guest satisfaction. Skilled in multitasking and problem-solving, successfully increased revenue by optimizing service delivery and leveraging technology for better communication and organization.

Highly dynamic and passionate Marketing Leader with a 6+ years proven track record of boosting online sales and building omnichannel marketing campaigns across online media platforms. Adept at training and leading internal processes to increase team output and effectiveness while working closely with C-suite clients to effectively address KPI's and ROAS. Empathetic communicator with meticulous eye for details and solid analytical skills. Resilient individual with background as a Professional Athlete.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level. Ready to help team achieve company goals.

Meticulous bookkeeper with two years of experience managing payable, receivable and payroll. Strives to maximize integration of financial information and maintain professional relationships with clients and suppliers. Proven history of prioritizing financial management by identifying and resolving discrepancies, leading to real-time data to support the requirements of a company.

Over 10 Years experienced Project Manager,personable construction worker assisting with successful institutional and residential projects. Quick learner from different construction subcontractors detailed skills.

Proven achiever with a track record of adaptability and continuous improvement at Baily Company. Excels in teamwork and collaboration, coupled with a knack for problem-solving. Demonstrates exceptional communication skills and a positive attitude, ensuring customer satisfaction and efficiency in high-pressure situations. Committed to leveraging these abilities to drive results and foster team success.

A dedicated, responsible and positive minded receptionist and customer service agent with strong communication skills. More than 4 years of experience in customer service, administration and front desk in 3 different countries. Ability to work in multinational and multicultural environment and attend customers in 4 different languages. Goal-oriented team player committed to contribute to a company’s growth.

Driven by a commitment to excellence, demonstrated through a proven track record at Carecor Health Services, I excel in patient care and operational efficiency. Skilled in data gathering and empathy, my contributions have enhanced patient outcomes and streamlined healthcare processes, showcasing my ability to multitask and maintain professionalism under pressure. Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.

Driven Chief Advisor and Head of Organizing Committee at MUN, I leveraged event planning and teamwork skills to mentor teams, secure high-profile speakers, and negotiate contracts, enhancing event quality and organizational growth. Demonstrated adaptability by leading diverse projects, achieving seamless execution and fostering strategic partnerships. Results-driven professional skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information. Pleasantly assists attorneys in preparing for trials and other legal proceedings.

Driven by a results-focused approach, I leveraged my crisis management and computer skills at McDougall Energy and Algoma University to enhance customer loyalty and streamline volunteer coordination. My expertise in office administration and social media significantly increased organizational efficiency, demonstrating my ability to learn quickly and manage time effectively. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.

Driven and adaptable, I excelled at the Evangelical Baptist Camp, leading camp-wide cleanups and large group programs, enhancing community service quality. Demonstrated exceptional teamwork and organization, mentoring new volunteers and ensuring operational excellence without compromising attention to detail.

Highly skilled and creative media professional with a proven track record of successful collaboration and effective problem-solving. With a solid academic background in Media Arts, I am excited to bring my knowledge, creativity, and passion into real-world industry environments, where I can further develop my expertise through hands-on experience and contribute meaningfully to dynamic media projects.

Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service. Focused on meeting all customer demands with exceptional automotive care. Knowledgeable about replacing filters and automotive oil, disposing of hazardous materials and servicing other vehicle systems like tires. Skilled Oil Change Technician with practical experience in servicing various types of vehicles, including cars, trucks and commercial fleets. Strong knowledge in oil change procedures, vehicle inspection and preventative maintenance. Showcased ability to maintain high customer satisfaction levels while adhering to safety protocols and company standards. Previous work has resulted in streamlined operations and improved efficiency within automotive service centers.

Dedicated Babysitter with a proven track record of enhancing children's cognitive and social abilities while employed at Aurora Fajardo. Exhibits exceptional patience, empathy, and a strong work ethic, ensuring a safe and stimulating environment. Skilled in time management and reliability, consistently receiving positive feedback from guardians for fostering growth and maintaining order.

Have experience in coding with several editors, tutoring and skillfully using office software like microsoft 365. Also participating in numbers of part time jobs such as cashier, busboy and server, familiar with collaborating as group. Have fundamental knowledge of object-oriented programming, self-learned some basic of programming languages (C, Java, python).

Proficient in using adobe illustrator and the ability to modify Graphics according to customer needs, having the ability to communicate positively with customers, learn things quickly, and be able to cope with a fast paced work environment, as a person who has had a lot of work experience before out of school, I have learned conflict mediation and communication skills from these experiences let me have the ability to adapt and a mindset of how to solve problems when there are issues.


Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Positive and diligent third-year economics student with strong sales, customer service, and property management experience. Seeking to leverage skills in tenant relations, leasing operations, and effective communication to contribute as a leasing agent and drive tenant satisfaction.

Detail-oriented and customer-focused Shipper & Receiver with a strong background in logistics and warehouse operations. Demonstrated ability to efficiently handle inventory management, operate forklifts, and maintain safety standards. Adapt at multitasking in fast-paced environments and committed to enhancing customer satisfaction.

Accomplished Art Designer with a proven track record at Xianming Board Game Studio, where I spearheaded the development of style guides, enhancing brand consistency. Skilled in Photoshop and adept at time management, I excel in transforming concepts into engaging visual designs, showcasing my ability to multitask and solve problems creatively. Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Diligent Labor Worker with experience performing variety of technical and manual tasks. Maintains cleanliness of work area and counts materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Background in general maintenance, light construction, repair and custodial work.

Motivated and hardworking individual with a strong interest in aviation and a commitment to safety and efficiency in high-pressure environments. Ability to quickly learn new technical procedures. Possess excellent communication and teamwork skills, with a demonstrated ability to varying conditions and meet deadlines. Flexible, reliable, and ready to contribute to the teams success by following safety standards and protocols.

Dynamic and collaborative professional with a proven track record at On-site Implementation Team, adept in strategic planning and problem-solving. Excelled in enhancing visitor experiences through attention to detail and rapid learning abilities, significantly contributing to the success of exhibitions. Skilled in teamwork and adept at leveraging social media for real-time event promotion.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

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