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IT Operations Governance, Release, Service Management and People Leader
Highly experienced in IT Release & Service Management, Quality Assurance, Service Assurance & Operations Governance processes with 23+ years of overall IT experience and worked in multiple geographies within banking and financial industry. Handled large and complex programs in very challenging and complex environments.
Professional Experience
 Release Management I Quality Assurance I Change Management I Delivery Management I Incident and Problem Management I DevSecOps and Operations Process Transformation I Integration, Dependency and Conflict Management I CAP Management and Audit Support I Executive Metrics and Reports I People Management & Hiring I Vendor Management I Problem Solver I Agile, Waterfall and Hybrid methodologies 
Tools and Applications: ServiceNow, JIRA, Confluence, Lean IX, Office 365, Power BI, Remedy, Planview, Clarity, Clear Quest, ALM, PMT

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Proven ability to establish rapport with clients and exceed workplace requirements. Extreme dedication to tasks I take on. Perform intake, assessment and service coordination utilizing positive youth development. Willingness to take on added responsibilities to meet team goals.

Experienced truck driver with expertise operating 18-wheelers and box trucks. Brings clean driving record, cdl license and current hazmat endorsement. Customer-oriented and skilled at promoting customer retention, assisting with loading and unloading and completing accurate logs and paperwork.

 Accomplished sales leader with a track record of  building and scaling high-performance sales teams , exceeding revenue targets, and leading  strategic business development initiatives  in the B2B mid-market and enterprise sales space. Adept at managing  complex, multi-stakeholder sales cycles , optimizing sales processes, and driving customer-centric solutions. Passionate about scaling new business operations, fostering a high-performance culture, and leveraging technology to streamline commerce. 

Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.

Skilled Food Service Worker with comprehensive background in food preparation, customer service and sanitation regulations. Strengths include maintaining high standards of cleanliness, quickly learning new tasks, and working efficiently under pressure. Proven ability to contribute positively to team efforts, resulting in improved overall customer satisfaction. Previous roles have seen increased efficiency and improvements in food safety practices.


  To secure a Train Conductor position at CPKC, utilizing my physical stamina, attention to detail, and ability to work in challenging environments.
  With experience in physically demanding roles, technical problem-solving, and emergency response, I am committed to maintaining safety, efficiency, and compliance with operating rules while contributing to the success of CPKC's operations.
  Results-oriented professional with a proven ability to excel in high-pressure, physically demanding environments.
  Skilled in operating equipment, troubleshooting technical issues, and adhering to strict safety protocols.
  Experienced in 24/7 shift work, including nights, weekends, and holidays, with the ability to lift up to 80 lbs, walk 10 km/day, and work in extreme weather conditions.
  Adept at clear communication, team coordination, and emergency situations response procedures.
  Seeking to contribute to CPKC as a Train Conductor, ensuring safe and efficient rail operations.


Seasoned Cashier Trainer and Bank Teller with a proven track record at Fusion Supermarket and National Serving Bank. Excelled in enhancing transaction accuracy and reducing training time by streamlining processes. Demonstrates exceptional leadership and cash handling expertise, significantly improving customer service and team efficiency.

Reliable and hardworking food service worker with five years of experience in the industry. Proven ability to balance both cashiering and order taking work in a busy restaurant environment.

Dedicated customer service professional with over 6 years of experience, known for a strong work ethic, friendliness, and exceptional interpersonal skills. Proven ability to thrive in both team environments and independent roles, consistently delivering high-quality service.

Experienced professional with a background in education and social services, skilled in supporting individuals from diverse backgrounds. As a Math Teacher Assistant, provided academic support, identified student needs, and fostered a cooperative learning environment. Additionally, experienced in assisting individuals with government applications, public assistance programs, and social services. Proficient in translation and interpretation (English-Arabic), appointment scheduling, and digital platform navigation. Adept at guiding participants through benefits enrollment, coordinating medical transportation, and supporting seniors with essential services. Strong communication, organizational, and problem-solving skills, with a commitment to confidentiality, cultural sensitivity, and community support.

A dedicated and detail-oriented articling student with hands-on experience in civil litigation and employment & labour law. Skilled in legal research, drafting pleadings, preparing for hearings, and managing client matters in high-pressure environments. Adept at analyzing complex legal issues, developing strategic solutions, and advocating effectively for clients.

I am prepared to take on greater responsibility that promotion to the rank of Superintendent will provide. I have been prepared and equipped and I am ready to advance in the Organization and perform a greater role. I have developed the required competencies, worked collaboratively and displayed innovation in my performance and thinking.

Effective management of my team encompasses keeping their professional goals aligned with Service and community priorities.
Interpersonal relationships are essential to my role as a leader, coaching and bringing the best out in my team is built upon the foundation of the relationship I share with them. Collectively, this is what brings me the most satisfaction and pride.

Adept at elevating project outcomes, I leveraged installations expertise and exceptional customer interaction skills at Bulls Eye Cleaning Services. By coordinating subcontractor teams and ensuring meticulous site preparation, I consistently enhanced service levels, securing repeat business and referrals. My proactive approach to scheduling and problem resolution underscores my commitment to operational excellence and client satisfaction.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.

Knowledgeable Tire Technician with good customer service skills and in-depth understanding of different vehicle systems. Experienced in completing services quickly and accurately to handle high daily workload. Offering over 2 years in field.

Skilled in shipping documentation and adept at enhancing warehouse operations, I significantly optimized transportation costs and delivery times at Raven Force Courier. My strategic storage planning and proactive supply management minimized delays, showcasing my ability to improve workflow efficiency and maintain meticulous records. This blend of hard and soft skills has consistently elevated operational success.

Motivated in offering valuable contributions in all facets of administrative activities derived from diverse, -years of varied job backgrounds. Recognized for exemplary time management, organization, prioritization and work ethic. Hard working with a strive to always do better.

Quality professional well-versed in ensuring product compliance with stringent industry standards. Brings extensive experience in conducting thorough inspections and collaborating with teams to improve product quality. Known for reliability and adaptability in dynamic work environments, with strong skills in problem-solving and attention to detail.

Dynamic professional with a proven track record at ModeChoc, adept in handling high-pressure situations and resolving conflicts with professionalism. Skilled in time management and customer service, I excel in creating positive client experiences and improving operational efficiency. Certified in CPR, my background also includes expertise in therapeutic techniques, underscoring my commitment to excellence and ethical standards.

Versatile and dynamic, with a proven track record at Fedex for enhancing operational efficiency and employee performance. Excels in team leadership and operations management, leveraging problem-solving skills to drive notable improvements. Demonstrates exceptional customer service, ensuring high satisfaction levels. Achieved significant advancements in staff development and inventory management, fostering a culture of accountability and excellence.

Highly motivated undergraduate student and Lester B. Pearson Scholar at the University of Toronto. Aspiring lawyer with a strong passion for human rights, social justice, and legal advocacy. Proven track record in legal research, policy analysis, and project management through experiences as a legal assistant for an immigration lawyer and researcher in the Munk One Program.

Dedicated and physically fit individual seeking a firefighter position with Contra Costa Fire Protection District. Committed to protecting lives, property, and the community through rapid emergency response, fire suppression, and medical aid.
Skilled in teamwork, problem-solving, and high-pressure decision-making, with a strong work ethic and passion for public service. Eager to apply training and hands-on experience to contribute to the safety and well-being of Contra Costa County residents.

Dynamic professional with a proven track record in operations management and team development, honed across roles at Amazon and Gateway Holistic. Excelled in relationship building, achieving significant improvements in team efficiency and safety protocols. Skilled in handling high-stress situations and heavy physical work, demonstrating exceptional organizational and interpersonal abilities.

Accomplished Perioperative RN with a proven track record over 30 years from coast to coast. Adept in Ophthalmic, Plastic, General, ENT, GYN, GU, Vascular, Orthopedic and Spine surgery, with electronic health record proficiency. Current Ambulatory Surgery Center PACU experience. Demonstrates exceptional collaborative communication and analytical thinking, ensuring high-quality patient care and safety. Recognized for seamlessly adapting to diverse environments and excelling in fast-paced settings.
Experienced with patient care, clinical assessments, and medical documentation. Utilizes strong interpersonal skills to foster patient trust and enhance care delivery. Track record of maintaining accurate health records and implementing effective care strategies.

Driven recent graduate in office administration with a solid understanding of organizational principles and office dynamics. Demonstrates exceptional proficiency in Microsoft Office, strong communication skills, and effective time management. Recognized for attention to detail and multitasking abilities, ready to enhance operational efficiency through proactive support in administrative functions.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

I a Metis local 1935 member in good standing and have lived in Fort Murray my whole life.
I am offering my skills as a skilled Renovator with a self-employed background. I am willing to learn new skills and work well with others. I am self motivated and I excel in carpentry, drywall, and painting, finishing which all adds to enhancing property values.
My commitment to safety and efficiency underscores my ability to deliver exceptional renovations.

Versatile and dynamic, excelled as an IB Associate at Amazon, training over 100 associates to peak performance and leading teams to daily goals. Demonstrated exceptional problem-solving and active listening skills across roles, including high-stress situations as a Police Dispatcher. Skilled in M.S Office and adept in fostering a safe, efficient environment, showcasing a blend of technical and interpersonal abilities.

Second year student at Trent University with years of experience in working with kids. Excelled in building meaningful relationships with campers and parents and made sure safety was a top priority. Skilled in promoting a high-energy fun environment for all campers. Offers many years of experience in creating and overseeing summer camp activities for kids of all ages and backgrounds.

Dependable individual with exceptional people skills. A team player committed to high levels of job performance. Positively interacts with customers and employees alike in a retail environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic Student dedicated to pursuing goals, promoting a team player mentality, and performing well under pressure. Extensive experience in leadership positions and working with teams. Committed to helping others through effective time management, good sportsmanship, and motivation.
Diligent Deckhand with extensive experience in operating commercial vessels. Demonstrates excellent eye coordination and broad knowledge of maritime safety procedures and regulations. Dedicated to providing safety and protecting the well-being of ship and crew.
Goal-oriented professional who is well-versed in navigation, cargo handling, and maintaining deck equipment. Adaptable to different working conditions and obedient in following officer instructions. Focuses on operating ships smoothly and safely loading and unloading cargo.
Experienced with vessel maintenance, safety protocols, and deck operations, contributing to efficient and safe maritime activities. Uses teamwork and communication skills to support crew and respond to dynamic conditions. Knowledge of maritime regulations and hands-on experience in emergency drills ensure readiness for various operational scenarios.

Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds.

Seeking challenging opportunities as an employee in your organization to gain valuable work experience in an environment that will enhance and challenge my skills. Eager to contribute expertise and passion for [relevant field] to drive impactful results. With a strong foundation in [relevant skills or qualifications], confident in ability to excel in a dynamic and fast-paced work setting. Committed to continuous learning and growth, excited to join a team that values innovation, collaboration, and professional development.

Dynamic Master Stylist with over a decade of experience, excelling in customer service and multitasking. Proven track record of driving salon revenue through exceptional service and product knowledge. Adept at building long-term client relationships and staying updated with industry trends. Skilled in team collaborations and maintaining a positive attitude under pressure.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Working in the foreman industry for 7 years. I am reliable Swamper/Labor Worker comfortable handling physically demanding tasks across long shifts and through problematic weather conditions. Proven resourcefulness and handling of difficult labor projects. Juggles multiple tasks to keep assignment timelines on schedule. I hope skill fit in recommendation on your company NEW-FIRMUS INC .

Magasinier expérimenté, je suis ouvert à de nouvelles opportunités professionnelles. Ma capacité à recevoir, trier et ranger les marchandises de manière efficace et méthodique permet d'optimiser la disponibilité des produits pour les clients. Pouvant compter sur une bonne endurance physique, je fais preuve de disponibilité et de flexibilité. Je souhaite évoluer dans une entreprise dynamique et contribuer activement à l'efficacité de la chaîne logistique.

Dedicated worker eager to help accomplish goals. Pleasant, hard-working, and reliable with great interpersonal skills. Flexible and adaptive with experience in construction, warehouse stocking, and retail.

Dynamic worker enhancing warehouse efficiency and inventory management. Demonstrates leadership ability and consultative support, improving team performance and operational accuracy. Skilled in transportation planning and customer service, achieving significant improvements in stock level maintenance and safety standards.
Experienced with logistics coordination, ensuring seamless supply chain operations. Utilizes warehouse management systems to improve efficiency and accuracy. Track record of successfully managing inventory and meeting delivery deadlines.

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