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Experienced Customer Care Representative Cum Security Officer Licensed brings 15+ years of applying exceptional customer service, conflict mediation and communication skills to address diverse needs. Smoothly mitigate customer conflicts through calm, level-headed strategies. Responsible and resilient team player with an adaptable and resourceful mindset. To seek a successful and challenging career in a growing organization To contribute to the organization’s success through the use of exceptional customer service, managerial, and people skills obtain a challenging position with hard work and intelligence and contribute best efforts towards the growth of the organization.

Skilled financial leadership professional, experienced in education and demonstrated success learning new fields quickly. History of making substantial impacts with forward-thinking, resourceful and adaptable strategies. Successful at understanding people, impacting knowledge and financial operations. Exceptional leader, Changed manager, Trained teacher and complex problem solver. Proven skills in operations oversight, Policy development and process improvements.

Jeune diplômée dynamique et motivée, dotée d'une solide formation académique et de compétences transférables acquises à travers divers stages et projets académiques. Capable de s'adapter rapidement à de nouveaux environnements de travail et de collaborer efficacement en équipe. Désireuse d'apporter une contribution positive à une organisation innovante et en pleine croissance.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Accomplished Marketing manager with extensive experience in overseeing all aspects of airport duty-free retail operations, specializing in marketing and promotions categories. proven track record of driving sales growth and enhancing customer experience through strategic planning,Digital content, innovative marketing initiatives, and meticulous attention to detail. skilled in collaborating with brand vendors to optimize visual merchandising, implement high-impact promotional strategies, and maintain stringent store standards. adept at managing all categories operations, from replenishment to merchandising.

 Experienced in customer service bringing 8 years of quality performance in customer support roles. Skilled in cooperate with team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results. 

I am a committed humanitarian with more than seven years of varied experience, focused on improving the lives of vulnerable communities, particularly refugee youth. I possess robust project coordination, service facilitation, and cross-cultural communication skills, and I am dedicated to empowering youth through the development of tailored education and employment pathways. My experience with organisations such as ISOW and People in Need has provided me with the skills to engage community partners, coordinate impactful programs, and offer essential support to vulnerable populations. I am assured in my capacity to make a significant contribution to Reception House's youth services program, assisting refugee youth in establishing sustainable futures in Canada.

Seeking a position for selling products and meeting customer needs while obtaining orders from existing or potential sales outlets. Ensure that the customer is satisfied and adequately taken care of while making a purchase.

Motivated and enthusiastic student with a proven track record of tutoring in multiple areas. Equally comfortable in personal and online settings, detail-oriented, methodical, and diligent in approach. Excels at reviewing assignments, assisting with homework, and preparing students for tests as a Peer Tutor. Extensive experience working with both individuals and groups, showcasing strong communication, organizational, and problem-solving abilities.

Highly knowledgeable Program Assistant with a successful track record of working in both team-based and self-directed capacities. Maintains smooth operations through knowledgeable and skilled support. Migration Program Assistant who goes above and beyond basic administrative tasks, taking on multiple projects at once. Excellent work ethic and strength in boosting company morale consistently contribute to the success of organizations worked with. Experienced in providing high-quality administrative support to various departments. Highly organized and detail-oriented, possessing great multitasking and task prioritization skills.

Seasoned Information Technology Support Specialist with a robust background in IT Infrastructural services and over 5 years of hands-on experience in providing comprehensive on-site and remote IT support. Adept at managing and maintaining computer systems, hardware, and software. Proficient in troubleshooting, user support, and system administration, with extensive experience in hardware upgrade, imaging windows devices and working with enterprise-level servers and applications. Eager to apply my expertise in a dynamic setting where I can contribute effectively to team and organizational success through continuous service enhancements..Dedicated professional with demonstrated strengths in customer service, Administrative and IT help desk. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

LinkedIn Profile: www.linkedin.com/in/shivamsharma1818

Versatile and dedicated Project lead professional with end to end experience in SAAS delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Thrives on challenge and competition. Enthusiastic people person with methodical but flexible approach.

Experienced research analyst with a strong background in planning and executing primary and secondary research, project proposal writing, survey administration, report writing, and presentation development. Senior Nanotechnology Research Assistant overseeing a government project, conducting scientific research, performing lab experiments, preparing reports and presentations, and developing new procedures to enhance product development efforts. Gained valuable expertise in product formulation and optimization using a variety of characterization methods.

Ambitious and results-driven individual passionate about data collection, analysis, and management. Skilled in team leadership, project milestones, and quality assurance. Seeking cooperative opportunities to contribute academic excellence and drive organizational growth. Proficient in Microsoft Office, strong communicator, and customer service-oriented. Reliable team player with a proactive attitude.

Skilled administrative professional with extensive experience in leadership roles. Strong focus on team collaboration and achieving results. Highly adaptable to changing needs, with track record of effective communication, strategic planning, and organizational skills. Known for reliability and integrity in all tasks.

Experienced security professional with a proven history of improving safety and minimizing incidents, highlighted by a 60% reduction in vandalism at Forest Hill Group. Proficient in CCTV monitoring and team management, I thrive in fast-paced settings, delivering thorough security measures and ensuring customer satisfaction. My ability to respond quickly and communicate effectively helps create secure, positive environments.

Experienced and compassionate Personal Support Worker (PSW) with a strong background in caregiving for elderly and disabled individuals. Skilled in delivering physical and emotional support, prioritizing client dignity and safety. Proficient in medication administration, daily activity assistance, and cultivating positive relationships with clients and their families.

 Possess excellent organizational skills and have a proven track record for building positive relationships with customers and colleagues. Exceptional leadership skills developed through past experiences, while managing to be a flexible team player. Experienced and knowledgeable in dealing with confidential information. Dynamic, results-oriented problem solver with strong analytical skills. Proven ability to set priorities by working with strict deadlines. Able to critically think about and assess situations to complete them with efficiency. Able to think of new, creative and different ways to complete tasks and projects when there are no obvious solutions available. Assisted senior project manager supervise project activities, resources and budgets. Relied upon years of experience managing goals and personnel in parallel with cost, quality and time management. Coordinated and communicated with leads, managers and stakeholders to achieve goals. 

Skilled logistics professional with strong attention to detail and extensive experience in operations management, inventory control, and shipping and receiving. Highly proficient in organizing teams and implementing safety procedures to enhance workplace efficiency. Recognized for ability to handle complex issues, manage conflicts, and foster a collaborative team environment. Adept at data analysis and possess comprehensive knowledge of Red Prairie, Vector, and MS Office applications. Seeking a career opportunity to leverage expertise in coordinating logistics and team building to streamline workflows and improve performance.

Results-driven associate known for high productivity and efficient in task completion within timeframe ensuring uncompromied results

Licensed nursing professional skilled in patient care, medication administration, and health monitoring. Strong focus on team collaboration, ensuring reliable support and adaptability to changing needs. Known for effective communication, problem-solving, and empathy in high-pressure environments. Prepared to contribute significantly to enhancing patient outcomes and overall healthcare quality.

Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.

Experienced marketing and communication specialist with over a decade of expertise in go-to-market strategies, user acquisition, and communications. Proven track record of contributing to business revenue goals through effective marketing strategies. Skilled in leveraging content as a marketing channel and a communication tool for optimized engagement with external and internal stakeholders. Expertise includes digital marketing, SEO, content marketing, writing, and brand management.



  Plusieurs années d'expériences dans le domaine de la construction aux secteurs industriel, institutionnel et commercial à titre de gérant de projets, administrateur et tavailleur, en début de carrière. Détenteur d'une licence d'entrepreneur général et d'entrepreneur spécialisé (maintenant échu depuis 2017 approx.). Connaissances de l'exécution des travaux sur les chantiers, de l’administration, de la rédaction de soumissions et de gestion des projets. Expérience acquise dans le cadre de gros et moyens chantiers de construction et de petits travaux de réparations au secteur résidentielles.
  Spécialiste de l'enveloppe du bâtiment et excellente connaissance en électricité (j'ai enseigner l'électronique), en plomberie et en charpenterie-menuiserie.
  Je suis une personne curieuse et motivée prêt à acquérir de nouvelles compétences et l'apprentissage d'un nouveau métier.
  Excellentes connaissances des logiciels Microsoft et des systèmes informatiques puisque j'ai travaillé à titre de technicien en informatique et en électronique dans les années 1990.


Professionnel doté d'un grand sens de l'organisation et d'une solide connaissance de droits humains et gestion des personnels, je désire évoluer au sein de la Division des services aux victimes et aux personnes vulnérables/Services aux victimes. Je sais m'intégrer sans difficultés dans de nouveaux contextes de travail grâce à un véritable esprit d'équipe et à d'excellentes capacités d'écoute et de communication.

I have experience with design using SolidWorks and a perfect score for CSWA certification. That skill enabled me to create intricate models and detailed designs specific to the manufacturing process. In addition, Lean Six Sigma Green Belt certification also empowered me with methodologies of process improvement to enhance design efficiency by reducing waste. I am determined to put these skills and certifications into use for the optimization of workflows in the manufacturing and aerospace fields to ensure that the projects' outcome is quality-based.

I am passionate about the construction industry, with hands-on experience in managing and building successful projects. I strongly believe that safety and health are the foundation of any productive worksite


  Well-qualified Sourcing Specialist with 8-year record of manufacturing performance. Expert in vendor relations, contract negotiation, and price structuring. Works with management to improve item quality and sourcing procedures.
  Supply Chain Management post graduate diploma certificate from Fleming College specialized in Global Logistics possess extensive knowledge in procurement, logistics, and inventory management, with a strong focus on process optimization, vendor relations, and cost reduction.
  Skilled in utilizing MRP systems and implementing continuous improvement strategies to enhance operational efficiency across the supply chain.
  Human Resource Management Diploma Certificate from Trent University to create adept HR Strategies with Procurement needs drive efficiency and support organizational goals.
  Bachelor Of Commerce in Finance from the University of Calicut focused on financial analysis, investment management, and accounting principles.
  Maintaining strong connections with the vendors and contractors by negotiating fairly and transparently.
  Implemented Strategic Supply Chain Methods and Ideas which led to an annual cost reduction of 12% in logistics at Express Group.


Detail-oriented Accounting Manager with over 4 years of experience overseeing daily financial operations, reconciliations, and close processes in a fast-paced services environment. Proven ability to manage month-end and year-end close, oversee cash management activities, and ensure accurate financial reporting. Experienced in bank and credit card reconciliations, accounts receivable management, and domestic and international payments. Adept at supporting operational leadership through reliable financial controls and process improvements.

Highly regarded professional in the Azure field, known for consistently delivering reliable and scalable cloud solutions. Demonstrated expertise in cloud migration and infrastructure automation, with notable achievements to showcase. Thrives in collaborative environments, adept at adapting to evolving project needs and prioritizing team success. Strong proficiency in DevOps and Site Reliability Engineering, ensuring optimal performance and efficiency in all endeavors.

Driven by a strong commitment to efficiency and precision, I excelled at Labour Ready, mastering tasks such as parcel packing and fruit cutting with unparalleled accuracy and speed. My proactive approach and ability to thrive under pressure have consistently enhanced productivity, demonstrating a unique blend of active learning and stress tolerance skills.

Compassionate and bilingual Registered Nurse with 20 years of nursing experience, offering comprehensive patient care in various nursing environments. Skilled in working effectively with diverse patient populations, dedicated to fostering trusting relationships to improve outcomes. Efficiently coordinates with healthcare professionals to advance patient care and ensure seamless collaboration. Proven track record of providing individualized patient care and committed to delivering best-in-class care through effective education and counseling. Leadership skills focused on increasing and enhancing patient care and satisfaction, while streamlining safety protocols for comprehensive patient care.

To Work for a Progressive Organization that Provides the Best Opportunities to Grow and Utilize My Potential to the Fullest to Achieve the Organization's as Well as My Personal Goals.

Motivated and thoughtful, with 7 years of experience collaborating with multidisciplinary teams to facilitate children's adjustment and well-being within the school environment. Passionate about making a positive impact on students' lives, eager to contribute in supporting individuals from diverse backgrounds and needs.

Self-motivated professional successful in holding a safe space to build useful like skills , strategies to drive growth and improve the processes. Proven track record of success in delivering instructions and fostering positive learning environment. Collaborative and dedicated to motivate individuals to adopt a broad perspective and deliver innovative solutions. Background in working effectively with cross functional teams and accomplishing business integrity and strong work ethics.



Versatile senior account executive with several years of experience in attracting and retaining top accounts, maintaining strong relationships with clients and improving sales and revenue. Working knowledge of strategic selling, sales methodologies and best sales industry practices. Excellent written and oral communication skills.

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